I have encountered a rather stressing issue with my computer. I believe I was infected by some malicious program, upon which I attempted to use SUPERAntiSpyware, MalwareByte's AM, etc., to find that they do not execute whatsoever. On boot, not only does the computer start up awkwardly and slowly, I receive an error message saying SuperAntiSpyware has encountered a problem and must close. MBAM does not initiate after double-clicking.
I have seen a related thread in the forums, in which the other person had no desktop/icons and a bad explorer.exe. I feel I am in a similar boat, seeing as my computer now runs very slowly, and my explorer only seems to function for a few seconds before freezing the entire computer.
Here are the problems laid out clearly:
1) Anti-virus/malware programs do not function
2) Explorer does not function for long
3) Computer runs extremely slowly
4) Safe mode has made no difference
I have not yet tried renaming MBAM.exe to winlogon.exe, mostly because my explorer.exe freezes the computer before I can even open the Program Files. The other user was able to use Task Manager to initiate a program (ComboFix I believe), however I have not tried anything of that sort because I do not know how, nor would I run ComboFix without express recommendation.
If there is any advice to get me started on the path to cleaning, please let me know.
Very much appreciated,
***EDIT*** : I was able to rename MBAM.exe to winlogon.exe and am currently performing a scan right now.
Edited by TheConnexion, 03 August 2009 - 05:03 PM.