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Malware Removal Help [Moved]


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#1 Mindy Lee

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Posted 03 August 2009 - 03:42 PM

I bought a laptop from a reputable seller online which unfortunately was not wiped before he bought from a different supplier and resold it and had some awful content on the media viewer, so I am going to have it completely wiped once I can afford it (came with no discs whatsoever so I cannot do this myself). However, I have used it off and on and recently inadvertently downloaded some malware, I believe called PCSecurity 2009 or something to that effect. Problem is, I can no longer even get the laptop to turn on and display anything on the screen. Safe mode comes on sometimes; other times, just the screen with Windows XP Service Pack 3 at the top and some other info, and that's it. When I don't go into safe mode, the black windows screen with logo and scrolling colored thing loads and then the screen flashes to different black shades and remains that way.

Because of this, I cannot answer many questions and wondered if there is any way I can post some kind of a log? I am using my home PC right now so can use a flash drive to transfer info. as needed. I am not very computer savvy, as an FYI that I am sure you already noticed, so please use layman's terms as much as possible :thumbsup:

I have used this site before and found that you guys are absolutely wonderful in problem solving. Thanks in advance!

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#2 Orange Blossom

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Posted 03 August 2009 - 10:35 PM

As no logs have been posted, I am shifting this topic from the specialized HiJack This forum to the Am I Infected forum.

==>PLEASE DO NOT NOW POST LOGS<== unless a log is specifically requested.
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript

#3 rigel

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Posted 08 August 2009 - 07:02 PM

Let's see if we can talk safe mode into working...

Before we start fixing anything you should print out these instructions or copy them to a NotePad file so they will be accessible. Some steps will require you to disconnect from the Internet or use Safe Mode and you will not have access to this page.

Please download Dr.Web CureIt and save it to your desktop. DO NOT perform a scan yet.
alternate download link
Note: The file will be randomly named (i.e. 5mkuvc4z.exe).

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with Dr.Web CureIt as follows:
  • Double-click on the randomly named file to open the program and click Start. (There is no need to update if you just downloaded the most current version
  • Read the Virus check by DrWeb scanner prompt and click Ok where asked to Start scan now? Allow the setup.exe to load if asked by any of your security programs.
  • The Express scan will automatically begin.
    (This is a short scan of files currently running in memory, boot sectors, and targeted folders).
  • If prompted to dowload the Full version Free Trial, ignore and click the X to close the window.
  • If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All. (This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)
  • After the Express Scan is finished, put a check next to Complete scan to scan all local disks and removable media.
  • In the top menu, click Settings > Change settings, and uncheck "Heuristic analysis" under the "Scanning" tab, then click Apply, Ok.
  • Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.
  • Please be patient as this scan could take a long time to complete.
  • When the scan has finished, a message will be displayed at the bottom indicating if any viruses were found.
  • Click Select All, then choose Cure > Move incurable.
  • In the top menu, click file and choose save report list.
  • Save the DrWeb.csv report to your desktop.
  • Exit Dr.Web Cureit when done.
  • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#4 Mindy Lee

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Posted 10 August 2009 - 03:27 PM

Thanks for your time! Unfortunately, I cannot get either one of the links from your post to work. They say the download will start in X seconds, it never does, and when I click on the alternate link, nothing still happens. Any other way I can get this program? Thanks again!

Mindy

#5 rigel

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Posted 10 August 2009 - 05:32 PM

Let's try an alternate

Please perform a scan with Eset Onlinescan (NOD32).
(Requires Internet Explorer to work. If given the option, choose "Quarantine" instead of delete.)
Vista Users be sure to run Internet Explorer as Administrator. To do this, right-click on the IE icon in the Start Menu or Quick Launch Bar on the Taskbar and select "Run as Administrator" from the context menu.)
  • You will see the Terms of Use. Tick the check-box in front of YES, I accept the Terms of Use
  • Now click Start.
  • You may receive an alert on the address bar that "This site might require the following ActiveX control...Click here to install...". Click on that alert and then Click Insall ActiveX component.
  • A new window will appear asking "Do you want to install this software?" (OnlineScanner.cab)".
  • Answer Yes to install and download the ActiveX controls that allows the scan to run.
  • Click Start. (the Onlinescanner will now prepare itself for running on your pc)
  • To do a full-scan, check: "Remove found threats" and "Scan potentially unwanted applications"
  • Press Scan to start the online scan. (this could take some time to complete)[/color]
  • When the scan has finished, it will show a screen with two tabs "overview" and "details" and the option to get information or buy software. Just close the window.
  • Now click Start > Run... > type: C:\Program Files\EsetOnlineScanner\log.txt
  • The scan results will open in Notepad.
  • Copy and paste the log results in your next reply.
Note: Some online scanners will detect existing anti-virus software and refuse to cooperate. You may have to disable the real-time protection components of your existing anti-virus and try running the scan again. If you do this, remember to turn\ them back on after you are finished.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#6 Mindy Lee

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Posted 10 August 2009 - 08:53 PM

I think I need to use a program that I can download to a flash drive and the transfer to my laptop to run in safe mode since that is all that works right now. I don't believe I can access the Internet in safe mode. Sorry for all the confusion! Any other options?

Mindy

#7 rigel

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Posted 11 August 2009 - 09:53 PM

See if you can download Dr.Web to another computer and transfer via flash drive. i checked both links and they work here. Also download Malwarebytes and its updates. You can transfer that to your computer via flash drive as well. File locations and instructions for use can be found in the following procedure.

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note:
-- If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Note 2:
-- MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes (like Spybot's Teatimer), they may interfere with the fix or alert you after scanning with MBAM. Please disable such programs until disinfection is complete or permit them to allow the changes. To disable these programs, please view this topic: How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#8 Mindy Lee

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Posted 13 August 2009 - 08:32 PM

I got the Dr.Web Cure It done and it found 28 errors. Attempted to save the log onto my flash drive and upon transferring that to my PC, the file apparently no longer exists. It shows as being a shortcut but no actual file is accessible, so I have no log to post now.

I am attempting to get Malware going but for some reason none of the computers I have tried it on want to let me download either. Not sure what my deal is - not Internet expert, but not a complete amateur either! I will repost if I can get the log; meanwhile, if you have any idea how I can refind that (or if it is archived in Dr. Web, although I did not see it), please let me know. Thank you very much for your time.

Mindy S.

#9 Mindy Lee

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Posted 13 August 2009 - 09:18 PM

Malwarebytes' Anti-Malware 1.38
Database version: 2297
Windows 5.1.2600 Service Pack 3

8/13/2009 8:55:20 PM
mbam-log-2009-08-13 (20-55-20).txt

Scan type: Quick Scan
Objects scanned: 92268
Time elapsed: 6 minute(s), 45 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 6
Registry Values Infected: 2
Registry Data Items Infected: 21
Folders Infected: 0
Files Infected: 4

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\Interface\{4b66e1df-4de3-4cda-83b5-11673eadab0b} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{b360243e-09e8-402f-8721-00b6798089ad} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{37b85a29-692b-4205-9cad-2626e4993404} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{6fd31ed6-7c94-4bbc-8e95-f927f4d3a949} (Adware.180Solutions) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{37b85a2b-692b-4205-9cad-2626e4993404} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\UAC (Rootkit.Trace) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Toolbar\WebBrowser\{37b85a29-692b-4205-9cad-2626e4993404} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\WINID (Malware.Trace) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\UpdatesDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Security Center\UpdatesDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.151,85.255.112.207 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{800e9fa7-3b3a-482f-abfd-d81d756a5573}\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.151,85.255.112.207 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{8bf678fa-b4ba-4f7f-a394-1c309f19e4c1}\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.151,85.255.112.207 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{9c243bfb-3433-41d5-802d-0abed64f594d}\DhcpNameServer (Trojan.DNSChanger) -> Data: 85.255.112.151,85.255.112.207 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{9c243bfb-3433-41d5-802d-0abed64f594d}\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.151,85.255.112.207 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\Tcpip\Parameters\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.151,85.255.112.207 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\Tcpip\Parameters\Interfaces\{800e9fa7-3b3a-482f-abfd-d81d756a5573}\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.151,85.255.112.207 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\Tcpip\Parameters\Interfaces\{8bf678fa-b4ba-4f7f-a394-1c309f19e4c1}\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.151,85.255.112.207 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\Tcpip\Parameters\Interfaces\{9c243bfb-3433-41d5-802d-0abed64f594d}\DhcpNameServer (Trojan.DNSChanger) -> Data: 85.255.112.151,85.255.112.207 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\Tcpip\Parameters\Interfaces\{9c243bfb-3433-41d5-802d-0abed64f594d}\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.151,85.255.112.207 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet004\Services\Tcpip\Parameters\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.151,85.255.112.207 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet004\Services\Tcpip\Parameters\Interfaces\{800e9fa7-3b3a-482f-abfd-d81d756a5573}\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.151,85.255.112.207 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet004\Services\Tcpip\Parameters\Interfaces\{8bf678fa-b4ba-4f7f-a394-1c309f19e4c1}\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.151,85.255.112.207 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet004\Services\Tcpip\Parameters\Interfaces\{9c243bfb-3433-41d5-802d-0abed64f594d}\DhcpNameServer (Trojan.DNSChanger) -> Data: 85.255.112.151,85.255.112.207 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet004\Services\Tcpip\Parameters\Interfaces\{9c243bfb-3433-41d5-802d-0abed64f594d}\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.151,85.255.112.207 -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\uacinit.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\Tasks\{783AF354-B514-42d6-970E-3E8BF0A5279C}.job (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\MSIVXcount (Trojan.Agent) -> Quarantined and deleted successfully.
c:\WINDOWS\system32\UACwwxvnqxsubbrmriqw.dll (Trojan.Agent) -> Quarantined and deleted successfully.

#10 rigel

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Posted 13 August 2009 - 10:03 PM

You have a rootkit infection. I recommend changing all on-line passwords from a known clean computer. If you do on-line banking, you may wish to notify them so they can monitor your accounts.

Also apply or change your routers admin password.

Let's continue.

Download Sophos Anti-rootkit & save it to your desktop.
Be sure to read the Sophos Anti-Rookit User Manual. A copy of this manual sarman.pdf can also be found inside the program folder after installation.
  • Double-click sarsfx.exe to begin the installation, read the license agreement and click Accept.
  • Allow the default location of C:\Program Files\Sophos\Sophos Anti-Rootkit and click Install.
  • A message will appear "Sophos Anti-Rootkit was successfully installed. Click 'yes' to start it now". Click Yes.
  • Make sure the following are checked:
    • Running processes
    • Windows Registry
    • Local Hard Drives
  • Click "Start scan".
  • Sophos Anti-Rootkit will scan the selected areas and display any suspicious files in the upper panel.
  • When the scan is complete, a pop-up screen will appear with "Rootkit Scan Results". Click OK to continue.
  • Click on the suspicious file to display more information about it in the lower panel which also includes whether the item is recommended for removal.
    • Files tagged as Removable: No are not marked for removal and cannot be removed.
    • Files tagged as Removable: Yes (clean up recommended) are marked for removal by default.
    • Files tagged as Removable: Yes (but clean up not recommended) are not marked for removal because Sophos did not recognize them. These files will require further investigation.
  • Select only items recommended for removal, then click "Clean up checked items". You will be asked to confirm, click Yes.
  • A pop up window will appear advising the cleanup will be done when you restart your computer. Click "Restart Now".
  • After reboot, a dialog box displays the files you selected for removal and the action taken.
  • Click Empty list and then click Continue to re-scan your computer a second time to ensure everything was cleaned.
  • When done, go to Start > Run and type or copy/paste: %temp%\sarscan.log
  • This should open the log from the rootkit scan. Please post this log in your next reply. If you have a problem, you can find sarscan.log in C:\Documents and Settings\<username>\Local Settings\Temp\.
Note: If the scan is performed while the computer is in use, false positives may appear in the scan results. This is caused by files or registry entries being deleted, including temporary files being deleted automatically.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#11 Mindy Lee

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Posted 14 August 2009 - 10:36 AM

Sophos Anti-Rootkit Version 1.5.0 © 2009 Sophos Plc
Started logging on 8/14/2009 at 8:55:45 AM
User "Philip Warrick" on computer "TOSHIBA-USER"
Windows version 5.1 SP 3.0 Service Pack 3 build 2600 SM=0x300 PT=0x1 Win32
Info: Starting process scan.
Info: Starting registry scan.
Info: Starting disk scan of C: (NTFS).
Hidden: file C:\Documents and Settings\Philip Warrick\DoctorWeb\Quarantine\BSInstall5.2.5.1.exe
Hidden: file C:\Program Files\Spyware Doctor\Update.exe
Hidden: file C:\Program Files\Spyware Terminator\SpyWareTerminator.exe
Hidden: file C:\Documents and Settings\Philip Warrick\Local Settings\Temp\UAC994e.tmp
Hidden: file C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe
Hidden: file C:\Program Files\Trend Micro\Internet Security\UfNavi.exe
Hidden: file C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe
Hidden: file C:\Program Files\Trend Micro\BM\TMBMSRV.exe
Hidden: file C:\Program Files\Trend Micro\Internet Security\TmProxy.exe
Hidden: file C:\Program Files\Trend Micro\Internet Security\UfUpdUi.exe
Hidden: file C:\WINDOWS\system32\drivers\tmactmon.sys
Hidden: file C:\WINDOWS\system32\drivers\tmcomm.sys
Hidden: file C:\WINDOWS\system32\drivers\tmevtmgr.sys
Hidden: file C:\Documents and Settings\Philip Warrick\Local Settings\Temporary Internet Files\Content.IE5\2YR1BO25\7657335317%2FK%3DhxOvtecBrfoY49uUXwooOg%2FA%3D5761137%2FR%3D0%2F%2A%24,http%3A%2F%2Fus.mc1113.mail.yahoo.com%2Fmc%2Fmd[1].php%3Fen%3Dcp1252,;ord=1250257659
Hidden: file C:\Documents and Settings\Philip Warrick\Local Settings\Temporary Internet Files\Content.IE5\5TFYJRQ2\BFc.bYIQ1M0A%2FA%3D5761138%2FR%3D0%2F%2A%24,http%3A%2F%2Fus.mc1113.mail.yahoo.com%2Fmc%2Fmd[1].php%3Fen%3Dcp1252,;dcopt=rcl;mtfIFPath=nofile;ord=1250258003
Hidden: file C:\Documents and Settings\Philip Warrick\Local Settings\Temporary Internet Files\Content.IE5\5TFYJRQ2\c2QVpOtasm0g%2FA%3D5761138%2FR%3D0%2F%2A%24,http%3A%2F%2Fus.mc1113.mail.yahoo.com%2Fmc%2Fmd[1].php%3Fen%3Dcp1252,;dcopt=rcl;mtfIFPath=nofile;ord=1250258031
Hidden: file C:\Documents and Settings\Philip Warrick\Local Settings\Temporary Internet Files\Content.IE5\5TFYJRQ2\8010515898%2FK%3DXuwycNRGy4OZRPOF6iebwg%2FA%3D5761137%2FR%3D0%2F%2A%24,http%3A%2F%2Fus.mc1113.mail.yahoo.com%2Fmc%2Fmd[1].php%3Fen%3Dcp1252,;ord=1250258011
Hidden: file C:\WINDOWS\$NtServicePackUninstall$\nv4_disp.dll
Hidden: file C:\WINDOWS\system32\MRT.exe
Stopped logging on 8/14/2009 at 9:30:18 AM


Sophos Anti-Rootkit Version 1.5.0 © 2009 Sophos Plc
Started logging on 8/14/2009 at 9:53:30 AM
User "Philip Warrick" on computer "TOSHIBA-USER"
Windows version 5.1 SP 3.0 Service Pack 3 build 2600 SM=0x300 PT=0x1 Win32
Info: Starting process scan.
Info: Starting registry scan.
Info: Starting disk scan of C: (NTFS).
Hidden: file C:\Documents and Settings\Philip Warrick\Local Settings\Temp\UAC994e.tmp
Hidden: file C:\Documents and Settings\All Users\Desktop\TrendMicro_TAV_17.10_en-US_32-bit\Tools\32bit\TSRemove.exe
Hidden: file C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe
Hidden: file C:\Program Files\Trend Micro\Internet Security\UfNavi.exe
Hidden: file C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe
Hidden: file C:\Program Files\Trend Micro\BM\TMBMSRV.exe
Hidden: file C:\Program Files\Trend Micro\Internet Security\TmProxy.exe
Hidden: file C:\Program Files\Trend Micro\Internet Security\UfUpdUi.exe
Hidden: file C:\WINDOWS\system32\drivers\tmactmon.sys
Hidden: file C:\WINDOWS\system32\drivers\tmcomm.sys
Hidden: file C:\WINDOWS\system32\drivers\tmevtmgr.sys
Hidden: file C:\Program Files\Notebook Maximizer\installs\od-tosh.exe
Hidden: file C:\Documents and Settings\Philip Warrick\Local Settings\Temporary Internet Files\Content.IE5\2YR1BO25\7657335317%2FK%3DhxOvtecBrfoY49uUXwooOg%2FA%3D5761137%2FR%3D0%2F%2A%24,http%3A%2F%2Fus.mc1113.mail.yahoo.com%2Fmc%2Fmd[1].php%3Fen%3Dcp1252,;ord=1250257659
Hidden: file C:\Documents and Settings\Philip Warrick\Local Settings\Temporary Internet Files\Content.IE5\5TFYJRQ2\BFc.bYIQ1M0A%2FA%3D5761138%2FR%3D0%2F%2A%24,http%3A%2F%2Fus.mc1113.mail.yahoo.com%2Fmc%2Fmd[1].php%3Fen%3Dcp1252,;dcopt=rcl;mtfIFPath=nofile;ord=1250258003
Hidden: file C:\Documents and Settings\Philip Warrick\Local Settings\Temporary Internet Files\Content.IE5\5TFYJRQ2\c2QVpOtasm0g%2FA%3D5761138%2FR%3D0%2F%2A%24,http%3A%2F%2Fus.mc1113.mail.yahoo.com%2Fmc%2Fmd[1].php%3Fen%3Dcp1252,;dcopt=rcl;mtfIFPath=nofile;ord=1250258031
Hidden: file C:\Documents and Settings\Philip Warrick\Local Settings\Temporary Internet Files\Content.IE5\5TFYJRQ2\8010515898%2FK%3DXuwycNRGy4OZRPOF6iebwg%2FA%3D5761137%2FR%3D0%2F%2A%24,http%3A%2F%2Fus.mc1113.mail.yahoo.com%2Fmc%2Fmd[1].php%3Fen%3Dcp1252,;ord=1250258011
Hidden: file C:\WINDOWS\system32\MRT.exe
Hidden: file C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\System.Workflow.Act#\cc99fbbac0b6e4e9ca62093e49b0c16b\System.Workflow.Activities.ni.dll
Stopped logging on 8/14/2009 at 10:28:20 AM

#12 rigel

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Posted 14 August 2009 - 05:55 PM

Sophos did not find the file we are looking for.

Install RootRepeal

Click here - Official Rootrepeal Site, and download RootRepeal.zip. I recommend downloading to your desktop.
Fatdcuk at Malwarebytes posted a comprehensive tutorial - Self Help guide can be found here if needed.: Malwarebytes Removal and Self Help Guides.
Click RootRepeal.exe to open the scanner.
Click the Report tab, now click on Scan. A Window will open asking what to include in the scan.
Check the following items:
Drivers
Files
Processes
SSDT
Stealth Objects
Hidden Services

Click OK
Scan your C Drive (Or your current system drive) and click OK. The scan will begin. This my take a moment, so please be patient. When the scan completes, click Save Report.
Name the log RootRepeal.txt and save it to your Documents folder - (Default folder).
Paste the log into your next reply.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#13 Mindy Lee

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Posted 14 August 2009 - 06:38 PM

ROOTREPEAL © AD, 2007-2009
==================================================
Scan Start Time: 2009/08/14 18:35
Program Version: Version 1.3.5.0
Windows Version: Windows XP SP3
==================================================

Drivers
-------------------
Name: dump_atapi.sys
Image Path: C:\WINDOWS\System32\Drivers\dump_atapi.sys
Address: 0xEBCE6000 Size: 98304 File Visible: No Signed: -
Status: -

Name: dump_WMILIB.SYS
Image Path: C:\WINDOWS\System32\Drivers\dump_WMILIB.SYS
Address: 0xF7D39000 Size: 8192 File Visible: No Signed: -
Status: -

Name: mchInjDrv.sys
Image Path: C:\WINDOWS\system32\Drivers\mchInjDrv.sys
Address: 0xF7E7F000 Size: 2560 File Visible: No Signed: -
Status: -

Name: rootrepeal.sys
Image Path: C:\WINDOWS\system32\drivers\rootrepeal.sys
Address: 0xEC3EF000 Size: 49152 File Visible: No Signed: -
Status: -

SSDT
-------------------
#: 025 Function Name: NtClose
Status: Hooked by "C:\WINDOWS\system32\drivers\sp_rsdrv2.sys" at address 0xec55b88e

#: 037 Function Name: NtCreateFile
Status: Hooked by "C:\WINDOWS\system32\drivers\sp_rsdrv2.sys" at address 0xec55b0ec

#: 041 Function Name: NtCreateKey
Status: Hooked by "C:\WINDOWS\system32\drivers\sp_rsdrv2.sys" at address 0xec55adce

#: 047 Function Name: NtCreateProcess
Status: Hooked by "<unknown>" at address 0x849c11c0

#: 048 Function Name: NtCreateProcessEx
Status: Hooked by "<unknown>" at address 0x849c1480

#: 050 Function Name: NtCreateSection
Status: Hooked by "C:\WINDOWS\system32\drivers\sp_rsdrv2.sys" at address 0xec55c938

#: 053 Function Name: NtCreateThread
Status: Hooked by "<unknown>" at address 0x849c2b20

#: 063 Function Name: NtDeleteKey
Status: Hooked by "C:\WINDOWS\system32\drivers\sp_rsdrv2.sys" at address 0xec55aed8

#: 065 Function Name: NtDeleteValueKey
Status: Hooked by "C:\WINDOWS\system32\drivers\sp_rsdrv2.sys" at address 0xec55afc2

#: 097 Function Name: NtLoadDriver
Status: Hooked by "C:\WINDOWS\system32\drivers\sp_rsdrv2.sys" at address 0xec55bbbc

#: 116 Function Name: NtOpenFile
Status: Hooked by "C:\WINDOWS\system32\drivers\sp_rsdrv2.sys" at address 0xec55b3f4

#: 119 Function Name: NtOpenKey
Status: Hooked by "PCTCore.sys" at address 0xf77403fa

#: 122 Function Name: NtOpenProcess
Status: Hooked by "<unknown>" at address 0x849c1740

#: 192 Function Name: NtRenameKey
Status: Hooked by "PCTCore.sys" at address 0xf7742422

#: 224 Function Name: NtSetInformationFile
Status: Hooked by "C:\WINDOWS\system32\drivers\sp_rsdrv2.sys" at address 0xec55b526

#: 247 Function Name: NtSetValueKey
Status: Hooked by "C:\WINDOWS\system32\drivers\sp_rsdrv2.sys" at address 0xec55abfc

#: 257 Function Name: NtTerminateProcess
Status: Hooked by "C:\WINDOWS\system32\drivers\sp_rsdrv2.sys" at address 0xec55bb04

#: 274 Function Name: NtWriteFile
Status: Hooked by "C:\WINDOWS\system32\drivers\sp_rsdrv2.sys" at address 0xec55b70c

#: 277 Function Name: NtWriteVirtualMemory
Status: Hooked by "<unknown>" at address 0x849c2980

Hidden Services
-------------------
Service Name: UACd.sys
Image Path: C:\WINDOWS\system32\drivers\UACeeattabuxjkopxmpc.sys

==EOF==

#14 DaChew

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Posted 14 August 2009 - 07:32 PM

Malwarebytes' Anti-Malware 1.38
Database version: 2297


:thumbsup:

that's quite old
Chewy

No. Try not. Do... or do not. There is no try.

#15 DaChew

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Posted 14 August 2009 - 07:49 PM

http://www.filehippo.com/download_malwarebytes_anti_malware/

If all those other links don't work for MBAM then those computers might be infected
Chewy

No. Try not. Do... or do not. There is no try.




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