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I can't remove "Trojan.TDSS"


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11 replies to this topic

#1 etothemc2

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Posted 03 August 2009 - 03:22 PM

For the last couple weeks, I have been getting redirected from google links to some ad site I believe it is clickover.cn. My scans have revealed nothing. Today, I updated my MBAM and 2 of these Trojan.TDSS were found. One was quarantined and deleted successfully and the other required a reboot. After the reboot, I ran the scan again and this time there were 7 infections, including the same 2 trojans. While the scan was running, some popup windows came advising me to purchase their antivirus software, a popup box looking like the windows red shield came up near the time, and my desktop background changed to a blue background with a message telling me I was infected with a Trojan/spyware. After the restart, the same two trojans were still found on my computer. A copy of the log is shown below.

Malwarebytes' Anti-Malware 1.40
Database version: 2551
Windows 5.1.2600 Service Pack 2

8/3/2009 4:11:15 PM
mbam-log-2009-08-03 (16-11-12).txt

Scan type: Full Scan (C:\|D:\|E:\|F:\|)
Objects scanned: 8130
Time elapsed: 21 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 1
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
\\?\globalroot\systemroot\system32\hjgruioswkhivb.dll (Trojan.TDSS) -> No action taken.

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
\\?\globalroot\systemroot\system32\hjgruioswkhivb.dll (Trojan.TDSS) -> No action taken.


What can/should I do?

Edited by etothemc2, 03 August 2009 - 03:22 PM.


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#2 Computer Pro

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Posted 03 August 2009 - 03:25 PM

Hello and welcome to Bleeping Computer.

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Please install RootRepeal

Go HERE, and download RootRepeal.zip to your Desktop.
Tutorial with images ,if needed >> L@@K
Unzip that to your Desktop and then click RootRepeal.exe to open the scanner.

*Open the folder and double-click on RootRepeal.exe to launch it. If using Vista, right-click and Run as Administrator...
* Click on the Files tab, then click the Scan button.
* In the Select Drives, dialog Please select drives to scan: select all drives showing, then click OK.
* When the scan has completed, a list of files will be generated in the RootRepeal window.
* Click on the Save Report button and save it as rootrepeal.txt to your desktop or the same location where you ran the tool from.
* Open rootrepeal.txt in Notepad and copy/paste its contents in your next reply.
* Exit RootRepeal and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.

Please note: If Rootrepeal fails to run, try this step: Click Settings - Options. Set the Disk Access slider to High


Note 2: If RootRepeal cannot complete a scan and results in a crash report, try repeating the scan in "Safe Mode".
Computer Pro

#3 etothemc2

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Posted 03 August 2009 - 03:39 PM

Thank you for the simple instructions. Here is my RootRepeal log:

ROOTREPEAL © AD, 2007-2009
==================================================
Scan Start Time: 2009/08/03 16:38
Program Version: Version 1.3.3.0
Windows Version: Windows XP SP2
==================================================

Hidden/Locked Files
-------------------
Path: C:\hiberfil.sys
Status: Locked to the Windows API!

Path: C:\WINDOWS\Prefetch\ROOTREPEAL.EXE-0DAD62FB.pf
Status: Could not get file information (Error 0xc0000008)

Path: C:\WINDOWS\system32\hjgruiaedhasdb.dat
Status: Invisible to the Windows API!

Path: C:\WINDOWS\system32\hjgruildhjxlft.dat
Status: Invisible to the Windows API!

Path: C:\WINDOWS\system32\hjgruioswkhivb.dll
Status: Invisible to the Windows API!

Path: C:\WINDOWS\system32\hjgruivoukgxtt.dll
Status: Invisible to the Windows API!

Path: C:\WINDOWS\Temp\hjgruictfavxtyhe.tmp
Status: Invisible to the Windows API!

Path: C:\WINDOWS\system32\drivers\hjgruidwqaiuub.sys
Status: Invisible to the Windows API!

#4 Computer Pro

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Posted 03 August 2009 - 04:41 PM

Path: C:\WINDOWS\system32\drivers\hjgruidwqaiuub.sys
Status: Invisible to the Windows API!


Please right click on this file and select *Wipe File*. Then please Update Malwarebytes and run a Quick scan
Computer Pro

#5 etothemc2

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Posted 03 August 2009 - 04:58 PM

Results:

Malwarebytes' Anti-Malware 1.40
Database version: 2551
Windows 5.1.2600 Service Pack 2

8/3/2009 5:57:56 PM
mbam-log-2009-08-03 (17-57-53).txt

Scan type: Quick Scan
Objects scanned: 101030
Time elapsed: 3 minute(s), 56 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 1
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
\\?\globalroot\systemroot\system32\hjgruioswkhivb.dll (Trojan.TDSS) -> No action taken.

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
\\?\globalroot\systemroot\system32\hjgruioswkhivb.dll (Trojan.TDSS) -> No action taken.

#6 etothemc2

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Posted 03 August 2009 - 05:21 PM

Rebooted and ran another MBAM scan with new results:

Malwarebytes' Anti-Malware 1.40
Database version: 2551
Windows 5.1.2600 Service Pack 2

8/3/2009 6:20:14 PM
mbam-log-2009-08-03 (18-20-12).txt

Scan type: Quick Scan
Objects scanned: 100307
Time elapsed: 7 minute(s), 38 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\hjgruivoukgxtt.dll (Trojan.TDSS) -> No action taken.
C:\WINDOWS\system32\drivers\hjgruidwqaiuub.sys (Trojan.Agent) -> No action taken.

#7 etothemc2

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Posted 03 August 2009 - 05:35 PM

While waiting, I rebooted and once again ran MBAM, this time it shows no infections. I also tested google and I am no longer getting redirected. Is there anything I can do to confirm I am no longer infected? Previously, I also got a clean MBAM while getting redirected, so I am a bit skeptical. Remember, today is the first time that a scanner noticed the trojan.

Thank you for your help.

Malwarebytes' Anti-Malware 1.40
Database version: 2551
Windows 5.1.2600 Service Pack 2

8/3/2009 6:32:17 PM
mbam-log-2009-08-03 (18-32-17).txt

Scan type: Quick Scan
Objects scanned: 100495
Time elapsed: 4 minute(s), 56 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

Edited by etothemc2, 03 August 2009 - 05:35 PM.


#8 Computer Pro

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Posted 03 August 2009 - 05:40 PM

Lets try:

Please run ATF and SAS:
Credits to Boopme

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware, Free Home Edition

Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.
Computer Pro

#9 id1brok

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Posted 03 August 2009 - 05:46 PM

This sounds so much like the problems with my PC. Browser redirects, strange music that continues when I come off line, even when I switch off my modem. I have Spybot S&D but that has been disabled, or at least I cannot get it to run. I have installed "A squared" and A squared Highjackfree" but frankly the 'advice' that came with that is so daunting! So, if I may, I will follow the same advice and install Root repeal. I have also installed 'Browser Hijack recover' but that, too is not for the faint hearted. I am sorry if I have broken protocols to add my woes. Although I am running Avast! anti virus, whatever virus it is still got through. so, etothemc2 I sympathise.

#10 Computer Pro

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Posted 03 August 2009 - 05:52 PM

id1brok,

Please start your own topic as it will cause less confusion for all involved.
Computer Pro

#11 etothemc2

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Posted 04 August 2009 - 01:55 AM

It all looks good.

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 08/04/2009 at 02:45 AM

Application Version : 4.27.1000

Core Rules Database Version : 4036
Trace Rules Database Version: 1976

Scan type : Complete Scan
Total Scan Time : 00:37:18

Memory items scanned : 225
Memory threats detected : 0
Registry items scanned : 4858
Registry threats detected : 0
File items scanned : 66919
File threats detected : 0

I appreciate all the help. Thank you very much.

#12 Computer Pro

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Posted 04 August 2009 - 12:15 PM

How are things running now?
Computer Pro




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