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Firefox won't connect, but IE, mozilla, pmail, etc will


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#1 wordmaster

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Posted 02 August 2009 - 06:14 PM

Hello,

I am running 2K sp 4 and all was well until all of a sudden Firefox will not connect. I have removed my profile, removed firefox from Zone Alarm and let it re-find it, installed the latest update of firefox, which I already had and was working, but I re-installed it.

I installed Opera to see if it would work, but it will also not connect.

Maybe a hint (if someone knows something) is that IE that will connect is ver 5.5 and of course Mozilla is an old version. Somehting to do with new versions as Opera is of course the newest version also?

My Pegasus mail works fine, updater connects fine, everything except firefox and now opera. Any help appreciated.

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#2 boopme

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Posted 02 August 2009 - 07:49 PM

Check that your firewall has not blocked Firefox.

then if it didn't block it. Open Firefox, click on Tools, Options.

On the General Tab, click on the Connections Button.

Unless you have a proxy configuration, you should have Direct Connection to the Internet checked.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 wordmaster

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Posted 02 August 2009 - 08:53 PM

I have done all those things, but no joy.

#4 wordmaster

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Posted 04 August 2009 - 05:30 AM

I went online and ran Trend Housecall which fould a few trojans and did away with them, but still Firefox will not connect to the net. All help appreciated.

#5 boopme

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Posted 04 August 2009 - 10:48 AM

Hello,i am moving thie from web browsing to the Am I Infected forum for tests.

Next run MBAM (MalwareBytes):

NOTE: Before saving MBAM please rename it to zztoy.exe....now save it to your desktop.

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#6 wordmaster

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Posted 04 August 2009 - 07:53 PM

Thank you very much!! That did the trick. Even after running Spybot S&D (it would not let me run Adaware) and using the Trend Housecall which normally does an excellent job, Malwarebytes still found 44 problems and after eliminating them, Firefox came up and connected just fine. Again, Thank YOU!

#7 boopme

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Posted 04 August 2009 - 08:08 PM

Hello and you are welcome but, would you please post the log so we can be certain there were no rootkits or other serious malware that can come back if not fully killed.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#8 wordmaster

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Posted 06 August 2009 - 05:16 AM

OK, here is the log of the run that got Firefox working again. Below is a log of a full scan that found more. However, for some reason, my computer and particularly my internet is quite slow:

Malwarebytes' Anti-Malware 1.40
Database version: 2561
Windows 5.0.2195 Service Pack 4

8/4/2009 8:14:55 PM
mbam-log-2009-08-04 (20-14-55).txt

Scan type: Quick Scan
Objects scanned: 84016
Time elapsed: 5 minute(s), 7 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 1
Registry Keys Infected: 2
Registry Values Infected: 0
Registry Data Items Infected: 2
Folders Infected: 10
Files Infected: 33

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
C:\WINNT\system32\cdral32.dll (Trojan.Tracur) -> Delete on reboot.

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\setup.exe (Rogue.Installer) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\BILEVSE (Rogue.RegTidy2009) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\AppInit_DLLs (Trojan.Tracur) -> Data: c:\winnt\system32\cdral32.dll -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\AppInit_DLLs (Trojan.Tracur) -> Data: system32\cdral32.dll -> Delete on reboot.

Folders Infected:
C:\Documents and Settings\ro\Application Data\MacroVirus (Rogue.MacroVirus) -> Quarantined and deleted successfully.
C:\Documents and Settings\ro\Application Data\MacroVirus\Log (Rogue.MacroVirus) -> Quarantined and deleted successfully.
C:\Documents and Settings\ro\Application Data\MacroVirus\Quarantine (Rogue.MacroVirus) -> Quarantined and deleted successfully.
C:\Documents and Settings\ro\Application Data\MacroVirus\Registry Backups (Rogue.MacroVirus) -> Quarantined and deleted successfully.
C:\Documents and Settings\ro\Application Data\MacroVirus\Settings (Rogue.MacroVirus) -> Quarantined and deleted successfully.
C:\WINNT\system32\SystemX86 (Worm.Archive) -> Quarantined and deleted successfully.
C:\Documents and Settings\ro\Application Data\BILEVSE (Rogue.RegTidy2009) -> Quarantined and deleted successfully.
C:\Documents and Settings\ro\Application Data\BILEVSE\RegistryConvoy2009 (Rogue.RegTidy2009) -> Quarantined and deleted successfully.
C:\Documents and Settings\ro\Application Data\BILEVSE\RegistryConvoy2009\Backup (Rogue.RegTidy2009) -> Quarantined and deleted successfully.
C:\Documents and Settings\ro\Application Data\BILEVSE\RegistryConvoy2009\Backup\Registry (Rogue.RegTidy2009) -> Quarantined and deleted successfully.

Files Infected:
C:\WINNT\system32\cdral32.dll (Trojan.Tracur) -> Delete on reboot.
C:\Documents and Settings\ro\Desktop\setup.exe (Rogue.Installer) -> Quarantined and deleted successfully.
C:\Documents and Settings\ro\Application Data\MacroVirus\Settings\CustomScan.stg (Rogue.MacroVirus) -> Quarantined and deleted successfully.
C:\Documents and Settings\ro\Application Data\MacroVirus\Settings\IgnoreList.stg (Rogue.MacroVirus) -> Quarantined and deleted successfully.
C:\Documents and Settings\ro\Application Data\MacroVirus\Settings\ScanInfo.stg (Rogue.MacroVirus) -> Quarantined and deleted successfully.
C:\Documents and Settings\ro\Application Data\MacroVirus\Settings\ScanResults.stg (Rogue.MacroVirus) -> Quarantined and deleted successfully.
C:\Documents and Settings\ro\Application Data\MacroVirus\Settings\SelectedFolders.stg (Rogue.MacroVirus) -> Quarantined and deleted successfully.
C:\Documents and Settings\ro\Application Data\MacroVirus\Settings\Settings.stg (Rogue.MacroVirus) -> Quarantined and deleted successfully.
C:\WINNT\system32\SystemX86\1.tmp (Worm.Archive) -> Quarantined and deleted successfully.
C:\WINNT\system32\SystemX86\2.tmp (Worm.Archive) -> Quarantined and deleted successfully.
C:\WINNT\system32\SystemX86\237.crack.zip (Worm.Archive) -> Quarantined and deleted successfully.
C:\WINNT\system32\SystemX86\237.crack.zip.kwd (Worm.Archive) -> Quarantined and deleted successfully.
C:\WINNT\system32\SystemX86\238.keygen.zip (Worm.Archive) -> Quarantined and deleted successfully.
C:\WINNT\system32\SystemX86\238.keygen.zip.kwd (Worm.Archive) -> Quarantined and deleted successfully.
C:\WINNT\system32\SystemX86\239.serial.zip (Worm.Archive) -> Quarantined and deleted successfully.
C:\WINNT\system32\SystemX86\239.serial.zip.kwd (Worm.Archive) -> Quarantined and deleted successfully.
C:\WINNT\system32\SystemX86\240.setup.zip (Worm.Archive) -> Quarantined and deleted successfully.
C:\WINNT\system32\SystemX86\240.setup.zip.kwd (Worm.Archive) -> Quarantined and deleted successfully.
C:\WINNT\system32\SystemX86\241.music.au (Worm.Archive) -> Quarantined and deleted successfully.
C:\WINNT\system32\SystemX86\241.music.au.kwd (Worm.Archive) -> Quarantined and deleted successfully.
C:\WINNT\system32\SystemX86\242.music2.au (Worm.Archive) -> Quarantined and deleted successfully.
C:\WINNT\system32\SystemX86\242.music2.au.kwd (Worm.Archive) -> Quarantined and deleted successfully.
C:\WINNT\system32\SystemX86\243.music3.au (Worm.Archive) -> Quarantined and deleted successfully.
C:\WINNT\system32\SystemX86\243.music3.au.kwd (Worm.Archive) -> Quarantined and deleted successfully.
C:\WINNT\system32\SystemX86\244.music.snd (Worm.Archive) -> Quarantined and deleted successfully.
C:\WINNT\system32\SystemX86\244.music.snd.kwd (Worm.Archive) -> Quarantined and deleted successfully.
C:\WINNT\system32\SystemX86\3.tmp (Worm.Archive) -> Quarantined and deleted successfully.
C:\WINNT\system32\SystemX86\4.tmp (Worm.Archive) -> Quarantined and deleted successfully.
C:\WINNT\system32\SystemX86\5.tmp (Worm.Archive) -> Quarantined and deleted successfully.
C:\WINNT\system32\SystemX86\6.tmp (Worm.Archive) -> Quarantined and deleted successfully.
C:\Documents and Settings\ro\Application Data\BILEVSE\RegistryConvoy2009\Backup\Registry\20090722061503.reg (Rogue.RegTidy2009) -> Quarantined and deleted successfully.
C:\Documents and Settings\ro\Application Data\Microsoft\Internet Explorer\Quick Launch.lnk (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\WINNT\system32\2.tmp (Trojan.Agent) -> Quarantined and deleted successfull


And here is the full scan log;

Malwarebytes' Anti-Malware 1.40
Database version: 2561
Windows 5.0.2195 Service Pack 4

8/6/2009 5:06:25 AM
mbam-log-2009-08-06 (05-06-25).txt

Scan type: Full Scan (C:\|F:\|I:\|)
Objects scanned: 744140
Time elapsed: 2 hour(s), 44 minute(s), 17 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 12

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\registry convoy (Rogue.RegTidy) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Documents and Settings\ro\Desktop\junk\RegistryConvoy_Setup.exe (Rogue.RegTidy) -> Quarantined and deleted successfully.
F:\k\aradmin\AdmDll.dll (PUP.RemoteAdmin) -> Quarantined and deleted successfully.
F:\k\aradmin\raddrv.dll (PUP.RemoteAdmin) -> Quarantined and deleted successfully.
F:\kmess\aradmin\raddrv.dll (PUP.RemoteAdmin) -> Quarantined and deleted successfully.
F:\Registry Convoy 2009\uninst.exe (Rogue.RegTidy) -> Quarantined and deleted successfully.
F:\t\malware\mws2200.exe (Rogue.MalwareScanner) -> Quarantined and deleted successfully.
F:\t\malwaregrd\MalwareGuard\update.exe (Rogue.MalwareSweeper) -> Quarantined and deleted successfully.
F:\t\wmaremove\CORE10k.exe (Trojan.Tracur) -> Quarantined and deleted successfully.
F:\t\wmaremove\CRACK_BY_CORE.exe (Trojan.Tracur) -> Quarantined and deleted successfully.
F:\t\wmaremove\setup.exe (Trojan.Tracur) -> Quarantined and deleted successfully.
F:\c\Program Files\Thanksgiving Shoot-out Screen Saver 2.7\rkverify.exe (Adware.RelevantKnowledge) -> Quarantined and deleted successfully.
F:\c\WINDOWS\SYSTEM\md5.dll (Rogue.Trace) -> Quarantined and deleted successfully.

#9 master131

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Posted 06 August 2009 - 07:23 AM

I see you have 'warez' on your computer. There is a high risk of catching viruses if you download 'cracks' and patches! This is how the problem may of orginated.

#10 boopme

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Posted 06 August 2009 - 10:05 AM

Hello as mention those types can cause real issues.. But I also think the Rogue registry cleaner may have caused some registry issues. In fact at BC we don't evem recommend legit reg cleaners. Just not worth the risk. Any way .... Do you have an install CD we may be able to repiar with that..

Next run ATF and SAS:
Note.. SAS doesn't open the registry hives for other user accounts on the system, so scans should be done from each user account.

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.


Please ask any needed questions,post logs and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#11 wordmaster

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Posted 09 August 2009 - 01:32 PM

Below is the superantispyware log which found nothing but some cookies. I found a problem with my video drivers and installed the latest version which helped a little, but things are still slower than they should be, particularly on the net. I am running an AMD Athlon 64 X2 6000+ with 4GB of 6400 memory, on an ASUS M2N68-VM mb which should have no problems as far as speed, yet even typing, sometimes I have to wait for letters to appear after typing them.

Here is the log;

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 08/09/2009 at 01:29 AM

Application Version : 4.27.1002

Core Rules Database Version : 4046
Trace Rules Database Version: 1986

Scan type : Complete Scan
Total Scan Time : 02:35:53

Memory items scanned : 193
Memory threats detected : 0
Registry items scanned : 6569
Registry threats detected : 0
File items scanned : 12236
File threats detected : 45

Adware.Tracking Cookie
.tribalfusion.com [ C:\Documents and Settings\ro\Application Data\Mozilla\Profiles\default\ycr3obtl.slt\cookies.txt ]
.tribalfusion.com [ C:\Documents and Settings\ro\Application Data\Mozilla\Profiles\default\ycr3obtl.slt\cookies.txt ]
.tribalfusion.com [ C:\Documents and Settings\ro\Application Data\Mozilla\Profiles\default\ycr3obtl.slt\cookies.txt ]
.tribalfusion.com [ C:\Documents and Settings\ro\Application Data\Mozilla\Profiles\default\ycr3obtl.slt\cookies.txt ]
.tribalfusion.com [ C:\Documents and Settings\ro\Application Data\Mozilla\Profiles\default\ycr3obtl.slt\cookies.txt ]
.tribalfusion.com [ C:\Documents and Settings\ro\Application Data\Mozilla\Profiles\default\ycr3obtl.slt\cookies.txt ]
.serving-sys.com [ C:\Documents and Settings\ro\Application Data\Mozilla\Profiles\default\ycr3obtl.slt\cookies.txt ]
.serving-sys.com [ C:\Documents and Settings\ro\Application Data\Mozilla\Profiles\default\ycr3obtl.slt\cookies.txt ]
.serving-sys.com [ C:\Documents and Settings\ro\Application Data\Mozilla\Profiles\default\ycr3obtl.slt\cookies.txt ]
.bs.serving-sys.com [ C:\Documents and Settings\ro\Application Data\Mozilla\Profiles\default\ycr3obtl.slt\cookies.txt ]
.serving-sys.com [ C:\Documents and Settings\ro\Application Data\Mozilla\Profiles\default\ycr3obtl.slt\cookies.txt ]
.serving-sys.com [ C:\Documents and Settings\ro\Application Data\Mozilla\Profiles\default\ycr3obtl.slt\cookies.txt ]
.serving-sys.com [ C:\Documents and Settings\ro\Application Data\Mozilla\Profiles\default\ycr3obtl.slt\cookies.txt ]
.adserver.adtechus.com [ C:\Documents and Settings\ro\Application Data\Mozilla\Profiles\default\ycr3obtl.slt\cookies.txt ]
.247realmedia.com [ C:\Documents and Settings\ro\Application Data\Mozilla\Profiles\default\ycr3obtl.slt\cookies.txt ]
.247realmedia.com [ C:\Documents and Settings\ro\Application Data\Mozilla\Profiles\default\ycr3obtl.slt\cookies.txt ]
.a1.interclick.com [ C:\Documents and Settings\ro\Application Data\Mozilla\Profiles\default\ycr3obtl.slt\cookies.txt ]
.a1.interclick.com [ C:\Documents and Settings\ro\Application Data\Mozilla\Profiles\default\ycr3obtl.slt\cookies.txt ]
.a1.interclick.com [ C:\Documents and Settings\ro\Application Data\Mozilla\Profiles\default\ycr3obtl.slt\cookies.txt ]
.a1.interclick.com [ C:\Documents and Settings\ro\Application Data\Mozilla\Profiles\default\ycr3obtl.slt\cookies.txt ]
.interclick.com [ C:\Documents and Settings\ro\Application Data\Mozilla\Profiles\default\ycr3obtl.slt\cookies.txt ]
.richmedia.yahoo.com [ C:\Documents and Settings\ro\Application Data\Mozilla\Profiles\default\ycr3obtl.slt\cookies.txt ]
.ads.pointroll.com [ C:\Documents and Settings\ro\Application Data\Mozilla\Profiles\default\ycr3obtl.slt\cookies.txt ]
.ads.pointroll.com [ C:\Documents and Settings\ro\Application Data\Mozilla\Profiles\default\ycr3obtl.slt\cookies.txt ]
.specificmedia.com [ C:\Documents and Settings\ro\Application Data\Mozilla\Profiles\default\ycr3obtl.slt\cookies.txt ]
.ads.pointroll.com [ C:\Documents and Settings\ro\Application Data\Mozilla\Profiles\default\ycr3obtl.slt\cookies.txt ]
.ads.pointroll.com [ C:\Documents and Settings\ro\Application Data\Mozilla\Profiles\default\ycr3obtl.slt\cookies.txt ]
.ads.pointroll.com [ C:\Documents and Settings\ro\Application Data\Mozilla\Profiles\default\ycr3obtl.slt\cookies.txt ]
.ads.pointroll.com [ C:\Documents and Settings\ro\Application Data\Mozilla\Profiles\default\ycr3obtl.slt\cookies.txt ]
.ads.pointroll.com [ C:\Documents and Settings\ro\Application Data\Mozilla\Profiles\default\ycr3obtl.slt\cookies.txt ]
.ads.pointroll.com [ C:\Documents and Settings\ro\Application Data\Mozilla\Profiles\default\ycr3obtl.slt\cookies.txt ]
.ads.pointroll.com [ C:\Documents and Settings\ro\Application Data\Mozilla\Profiles\default\ycr3obtl.slt\cookies.txt ]
.specificclick.net [ C:\Documents and Settings\ro\Application Data\Mozilla\Profiles\default\ycr3obtl.slt\cookies.txt ]
.specificclick.net [ C:\Documents and Settings\ro\Application Data\Mozilla\Profiles\default\ycr3obtl.slt\cookies.txt ]
.specificclick.net [ C:\Documents and Settings\ro\Application Data\Mozilla\Profiles\default\ycr3obtl.slt\cookies.txt ]
.specificclick.net [ C:\Documents and Settings\ro\Application Data\Mozilla\Profiles\default\ycr3obtl.slt\cookies.txt ]
.specificclick.net [ C:\Documents and Settings\ro\Application Data\Mozilla\Profiles\default\ycr3obtl.slt\cookies.txt ]
.specificclick.net [ C:\Documents and Settings\ro\Application Data\Mozilla\Profiles\default\ycr3obtl.slt\cookies.txt ]
.specificclick.net [ C:\Documents and Settings\ro\Application Data\Mozilla\Profiles\default\ycr3obtl.slt\cookies.txt ]
.specificclick.net [ C:\Documents and Settings\ro\Application Data\Mozilla\Profiles\default\ycr3obtl.slt\cookies.txt ]
.specificclick.net [ C:\Documents and Settings\ro\Application Data\Mozilla\Profiles\default\ycr3obtl.slt\cookies.txt ]
.kontera.com [ C:\Documents and Settings\ro\Application Data\Mozilla\Profiles\default\ycr3obtl.slt\cookies.txt ]
.kontera.com [ C:\Documents and Settings\ro\Application Data\Mozilla\Profiles\default\ycr3obtl.slt\cookies.txt ]
.chitika.net [ C:\Documents and Settings\ro\Application Data\Mozilla\Profiles\default\ycr3obtl.slt\cookies.txt ]
.collective-media.net [ C:\Documents and Settings\ro\Application Data\Mozilla\Profiles\default\ycr3obtl.slt\cookies.txt ]

#12 boopme

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Posted 09 August 2009 - 10:06 PM

You look clean.. Perhaps their is a corupt file from the malware.

Run sfc /scannow

You will need your XP CD handy.

Open Windows Task Manager....by pressing CTRL+SHIFT+ESC

Then click File.. then New Task(Run)

In the box that opens type sfc /scannow ......There is a space between c and /

Click OK
Let it run and insert the XP CD when asked.
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#13 wordmaster

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Posted 10 August 2009 - 07:38 PM

OK, I ran it and it went through the process, but did not tell me if it changed anything. The computer is still very slow. I have ruled out the machine and the internet connection. If I boot into Ubuntu, everything works at normal speed.

By the way, I am running win2k, SP4, not XP, however the scannow worked as expected. Also, I still cannot start Adaware. It comes up to the splash screen, the screen stays up a little while, then it just vanishes. No error, nothing.

Also, I had already went through my start ups using Starter, and I let Avast, zonealarm and my mouse software start. Using Enumprocess, here is what it shows as currently running processes right now;

N/A (security restriction) (error = 87)
N/A (security restriction) (error = 87)
\SystemRoot\System32\smss.exe
N/A (security restriction) (error = 5)
\??\C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe (Microsoft Corporation / Services and Controller app)
C:\WINNT\system32\lsass.exe (Microsoft Corporation / LSA Executable and Server DLL (Export Version))
C:\WINNT\system32\svchost.exe (Microsoft Corporation / Generic Host Process for Win32 Services)
C:\WINNT\system32\spoolsv.exe (Microsoft Corporation / Spooler SubSystem App)
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe (ALWIL Software / avast! Antivirus updating service)
C:\Program Files\Alwil Software\Avast4\ashServ.exe (ALWIL Software / avast! antivirus service)
C:\WINNT\system32\CTsvcCDA.exe (Creative Technology Ltd / Creative Service for CDROM Access)
f:\diskeep\DKService.exe (Executive Software International, Inc. / DKSERVICE.EXE)
C:\WINNT\system32\svchost.exe (Microsoft Corporation / Generic Host Process for Win32 Services)
C:\Program Files\Spotmau WinCare 2008\sub\FSDRIVER\FolderProtectService.exe
C:\Program Files\AMD\Cool'n'Quiet\GemServ.exe (Advanced Micro Devices / PowerNow! Daemon Launcher Service)
C:\Program Files\AMD\Cool'n'Quiet\gemback.exe (Advanced Micro Devices / PowerNow! Daemon)
C:\Program Files\Java\jre6\bin\jqs.exe (Sun Microsystems, Inc. / Java™ Quick Starter Service)
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE (Microsoft Corporation / Machine Debug Manager)
F:\ghost9new\Agent\PQV2iSvc.exe (Symantec Corporation / Service Module)
F:\PC BackUp\NSENGINE.exe (NsEngine Module)
C:\WINNT\system32\nvsvc32.exe (NVIDIA Corporation / NVIDIA Driver Helper Service, Version 175.16)
C:\WINNT\system32\regsvc.exe (Microsoft Corporation / Remote Registry Service)
C:\WINNT\Explorer.EXE (Microsoft Corporation / Windows Explorer)
C:\Program Files\Spotmau WinCare 2008\sub\FSDRIVER\FolderProtect.exe
C:\Program Files\Alwil Software\Avast4\ashDisp.exe (ALWIL Software / avast! service GUI component)
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe (Zone Labs Inc. / Zone Labs Client)
C:\WINNT\system32\RUNDLL32.EXE (Microsoft Corporation / Run a DLL as an App)
C:\WINNT\system32\ctfmon.exe (Microsoft Corporation / Cicero Loader)
C:\Program Files\Logitech\SetPoint\SetPoint.exe (Logitech Inc. / Logitech SetPoint Event Manager (UNICODE))
f:\Webshots\webshots.scr (Webshots.com / Webshots Photo Manager)
C:\Program Files\Common Files\Logitech\khalshared\KHALMNPR.EXE (Logitech Inc. / Logitech KHAL Main Process)
C:\WINNT\system32\MSTask.exe (Microsoft Corporation / Task Scheduler Engine)
C:\WINNT\system32\stisvc.exe (Microsoft Corporation / Still Image Devices Monitor)
C:\Program Files\VIA\RAID\vialogsv.exe
C:\WINNT\system32\ZoneLabs\vsmon.exe (Zone Labs Inc. / TrueVector Service)
C:\WINNT\System32\WBEM\WinMgmt.exe (Microsoft Corporation / Windows Management Instrumentation)
C:\WINNT\system32\MsPMSPSv.exe (Microsoft Corporation / WMDM PMSP Service)
C:\WINNT\system32\svchost.exe (Microsoft Corporation / Generic Host Process for Win32 Services)
C:\PMAIL95\winpm-32.exe (David Harris / Pegasus Mail for Windows)
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe (ALWIL Software / avast! Web Scanner)
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe (ALWIL Software / avast! e-Mail Scanner Service)
C:\Firefox\firefox.exe (Mozilla Corporation / Firefox)
C:\Documents and Settings\ro\Desktop\util\EnumProcess.exe (Me, myself and I / EnumProcess)

Anything look suspicious? Not sure what the security restriction error 87's are at the beginning

#14 boopme

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Posted 11 August 2009 - 11:52 AM

OK ..thanks... Nothing jumping out at me there. Still no Firfox?
Rerun MBAM (MalwareBytes) like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select FULL scan and scan (normal mode).
After scan click Remove Selected, Post new scan log and Reboot into normal mode.
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#15 wordmaster

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Posted 11 August 2009 - 08:07 PM

Yes, MBAM got Firefox working, and i posted, then ran a bunch more things y'all suggested which have found other stuff, but it is just still very slow. I type and have to wait to see the letters appear. Youtube movies simply are so slow they will not play, etc.

As mentioned, I booted into Ubuntu and everything is normal, so it is not the machine or the internet connection, just something keeping win 2000 from running as fast as it should. Adaware still will not run, splash screen but then it just goes away. What in the world is wrong with this thing?




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