Jump to content


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.

Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.


DEP is preventing windows programs from booting

  • Please log in to reply
1 reply to this topic

#1 bloodbane30


  • Members
  • 1 posts
  • Local time:10:18 AM

Posted 02 August 2009 - 04:59 PM

My problem began when I was surfing the net. I suddenly went into some unspecified website and bam, out came tons and tons of popups... I knew I was the victim of a malware attack right there and then ("Warning! You're in danger! You might be infected with a spyware!" wallpaper replaced my current wall).

Rebooting the pc did no good, as I found out that DEP would not allow microsoft programs from running (DEP prevents userinit logon, explorer.exe, tskmgr.exe and other microsoft-based services). I looked around and saw a bunch of different people having similar problems and even did some of the steps the experts told them to do which included:
- Getting Malwarebytes' Anti-Malware
- SUPERAntiSpyware Free Edition
- RootRepeal
- Spybot Search & Destroy
- Dr.Web CureIt

I also realize that these processes have to be run while in Safe Mode, which I did. These steps led to the filtering out of tons and tons of malware from my system including a couple of trojans and miscellaneous spyware programs.

After running all these scans, I was able to get my original wallpaper back; however, the problem with DEP preventing microsoft services from booting is still ongoing. I have recently found a loophole around this though. I found out that launching said microsoft programs through the task manager WHILE the error message from DEP is showing now opens up the microsoft programs I want (NOTE: only microsoft services are affected by this, other programs work fine when launched from the task manager).

Now, I am able to get everything running, but that is only by having the error pop up and then launching the programs through the task manager, which is obviously a sign of a sick computer. Would anyone please take the time to help me sort this problem out? Another alternative I was thinking is just borrowing my friend's slipstreamed Windows XP SP3 disc and doing a reformat, but I want to avoid that as much as possible due to the number of important files I have on this computer.

Thank you very much for taking the time to read this post and I hope someone will be able to help me out with this matter.

BC AdBot (Login to Remove)


#2 boopme


    To Insanity and Beyond

  • Global Moderator
  • 73,490 posts
  • Gender:Male
  • Location:NJ USA
  • Local time:10:18 AM

Posted 02 August 2009 - 07:59 PM

Hello ,post an infected MBAM log and then run it.
The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.

Rerun MBAM (MalwareBytes) like this: Install a ffresh copy first,as you ran it in safe mode.
run MBAM (MalwareBytes):

NOTE: Before saving MBAM please rename it to zztoy.exe....now save it to your desktop.

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users