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i just cant get rid of this spyware


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4 replies to this topic

#1 pcproblem

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Posted 13 July 2005 - 04:13 PM

hello, i'm a new user.
I have hotoffers spyware on my computer and used spyware doctor to delete it but it doesn't get deleted. i have no idea what to do?

What do u think is wrong?

sincerely
pcproblem :thumbsup:

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#2 tg1911

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Posted 13 July 2005 - 05:07 PM

Are you using these basic security programs?
(They're all free.)

aČ free - a complementary product to antivirus software which is specialized in protection against harmful software. Antivirus software often features an inadequate protection against Trojans, Dialers and Spyware. aČ fills this gap.
Ad-Aware - A good program similar to SpyBot S & D.
Spybot S&D - Detects and removes spyware, of different types, from your computer.
SpywareBlaster - A good program that prevents spyware from being installed on your computer in the first place. This program is always running in the background, protecting your computer. It prevents the installation of bad active X controls found in web pages.
SpywareGuard - A nice compliment to SpywareBlaster. This allows you the option to prevent downloads that contain bad active X controls.

If not, you need to. These programs, updated and used regularly, will do a lot to keep your computer clean of spyware, trojans, keyloggers, browser hijackers, etc...

Download them, update them, and then run them.

Important:
Please read this tutorial on Spybot S&D before using it. Spybot can do SERIOUS damage, if not used properly.

If that doesn't help, then:

Read How to post a HijackThis Log.
Please read, and follow, all directions carefully.

Then, run a log, and post it in the HJT forum, at this link. Do not, fix anything, yet.
A member, of the HJT Team, will help you out.
It may take a while to get a response, because the HJT Team are very busy. Please, be patient, these people are volunteers. They will help you out, as soon as possible.

NOTE:
Once you have made the post, please, DO NOT make another post in the HJT forum, until it has been responded to by a member of the HJT Team. The first thing they look for, when looking for logs to reply to, is 0 replies. If you make another post, there will be 1 reply. The team member, glancing over the replies, might assume someone is already helping you out, and will not respond. So, just make your post, and let it sit there, until a team member responds. This way you will be taken care of, in the most timely manner.
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#3 Dodge82

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Posted 04 August 2005 - 05:26 PM

Hi there i had big problems with spyware myself, its a pain in the butt. Follow these steps


Download AdAware SE
Install and Update AdAware SE, then modify the settings like below:-

1. Open Ad-Aware SE Personal and click on the Configuration (The metal gear button).
All of the items mentioned below should be checked (green checkmark). If you cannot check them off, simply skip them.
1. Under "General": Make sure every option is checked.
2. Under "Scanning": Make sure every option except "Skip files larger than:" is checked.
3. Under "Advanced": Make sure everything under "Logfile Detail Level" is checked.
4. Under "Defaults": Click "Read current settings from system"; or enter Default Homepage of "about:blank" and Default searchpage of "http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch".
5. Under "Tweak":
* Scanning Engine: Unload recognized processes & modules during scan, Run scan as background process (Low priority), Scan registry for all users instead of current user only.
* Cleaning Engine: Make sure every option is checked except for "Disable manual quarantine if auto-quarantine is selected".
* Safety Settings: Check item "Reanalyze results after scanning before displaying results lists".
* Log Files: Make sure every option is checked.
* User Interface: Check items "Use gridlines in results lists" and "Show detail tooltips in results lists".
* Misc Settings: Disable the option "Play sound at scan completion if scan locates critical objects".
2. Now you will click Proceed.
3. When you scan, click Scan now on the left side or press Start.
4. Next, select the option "Use custom scanning options" and make sure "Search for negligible risk entries" is checked.
5. Press Next to begin scanning.

FIX EVERYTHING that it finds.

Edited by groovicus, 04 August 2005 - 06:04 PM.

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#4 unrepper

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Posted 05 August 2005 - 11:38 PM

Windows ME and XP utilize a restore utility that backs up selected files automatically to the C:\_Restore folder. This means that an infected file could be stored there as a backup file, and VirusScan will be unable to delete these files. You must disable the System Restore Utility to remove the infected files from the C:\_Restore folder.

Here's how
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#5 Pandy

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Posted 06 August 2005 - 07:53 AM

Bleeping Computer does not recommend disabling system restore until after the computer is fixed.. working on the surmise that an infected restore point is better than none. Running scans in safe mode prevents viruses from starting up... Only disable system restore after you have made your fixes and you are sure your computer is clean.

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