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Removed Spyware.Onlinegames/getting Error Loading popup


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2 replies to this topic

#1 Suren

Suren

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Posted 02 August 2009 - 09:12 AM

World of Warcraft Notified me that I had a Virus, Trojan, or Keylogger on my PC and I got a Temp suspension. I ran Malware bytes and removed the infections. after I rebooted I get a pop:

Error Loading
C:\Users\user\Appdata\local\Temp\4211kou.dll

The specified module could not be found


I just want to know if there is something I can do about this, I am conserned about this. any help would be greatly appreciated

As requested I ran the dds scan and have included the reports below.


DDS (Ver_09-07-30.01) - NTFSx86
Run by User at 10:03:16.90 on Sun 08/02/2009
Internet Explorer: 7.0.6001.18000 BrowserJavaVersion: 1.6.0_13
Microsoft® Windows Vista™ Home Premium 6.0.6001.1.1252.1.1033.18.3071.1993 [GMT -4:00]

SP: Lavasoft Ad-Watch Live! *disabled* (Updated) {67844DAE-4F77-4D69-9457-98E8CFFDAA22}
SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\system32\atiesrxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\atieclxx.exe
C:\Windows\system32\rundll32.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Windows\RtHDVCpl.exe
C:\Acer\Empowering Technology\SysMonitor.exe
C:\Acer\Empowering Technology\eDataSecurity\eDSLoader.exe
C:\Program Files\Motorola\SMSERIAL\sm56hlpr.exe
C:\Program Files\Acer Arcade Live\Acer PlayMovie\PMVService.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Creative\SBAudigy\Volume Panel\VolPanlu.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Creative\MediaSource5\Go\CTCMSGoU.exe
C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
C:\Windows\ehome\ehmsas.exe
C:\Acer\Empowering Technology\ACER.EMPOWERING.FRAMEWORK.SUPERVISOR.EXE
C:\Acer\Empowering Technology\eRecovery\ERAGENT.EXE
C:\Program Files\Acer Arcade Live\Acer HomeMedia Connect\Kernel\DMS\CLMSServer.exe
C:\Program Files\Acer Arcade Live\Acer TV Share\Kernel\DMSTV\CLMSServer.exe
C:\Acer\Empowering Technology\ePerformance\MemCheck.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Acer\Empowering Technology\eDataSecurity\eDSService.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Windows\system32\PnkBstrA.exe
C:\Windows\system32\PnkBstrB.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\Acer\Empowering Technology\eRecovery\eRecoveryService.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\system32\WUDFHost.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\Windows\system32\NOTEPAD.EXE
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Users\User\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.ask.com/?o=13920&l=dis
uSEARCH PAGE = hxxp://us.rd.yahoo.com/customize/ycomp/defaults/sp/*http://www.yahoo.com
uSearch Bar = hxxp://us.rd.yahoo.com/customize/ycomp/defaults/sb/*http://www.yahoo.com/search/ie.html
uSearchMigratedDefaultURL = hxxp://search.yahoo.com/search?p={searchTerms}&ei=utf-8&fr=b1ie7
mStart Page = hxxp://en.us.acer.yahoo.com
mDefault_Page_URL = hxxp://en.us.acer.yahoo.com
uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) = hxxp://us.rd.yahoo.com/customize/ycomp/defaults/su/*http://www.yahoo.com
BHO: {02478D38-C3F9-4EFB-9B51-7695ECA05670} - No File
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: Acer eDataSecurity Management: {5cbe3b7c-1e47-477e-a7dd-396db0476e29} - c:\windows\system32\eDStoolbar.dll
TB: {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No File
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [Creative MediaSource Go] "c:\program files\creative\mediasource5\go\CTCMSGoU.exe" /SCB
uRun: [Search Protection] c:\program files\yahoo!\search protection\SearchProtection.exe
uRun: [YSearchProtection] c:\program files\yahoo!\search protection\SearchProtection.exe
uRun: [ctfmon.exe] c:\windows\system32\rundll32.exe c:\users\user\appdata\local\temp\4211kou.dll,DllMain
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [RtHDVCpl] RtHDVCpl.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [Acer Empowering Technology Monitor] c:\acer\empowering technology\SysMonitor.exe
mRun: [eDataSecurity Loader] c:\acer\empowering technology\edatasecurity\eDSloader.exe
mRun: [PCMMediaSharing] c:\program files\acer arcade live\acer homemedia connect\kernel\dms\PCMMediaSharing.exe
mRun: [Acer Tour]
mRun: [SMSERIAL] c:\program files\motorola\smserial\sm56hlpr.exe
mRun: [Acer Assist Launcher] c:\program files\acer assist\launcher.exe
mRun: [Apanel] c:\acersw\config\NewSetApanel.cmd
mRun: [eRecoveryService]
mRun: [PlayMovie] "c:\program files\acer arcade live\acer playmovie\PMVService.exe"
mRun: [P17RunE] RunDll32 P17RunE.dll,RunDLLEntry
mRun: [UpdReg] c:\windows\UpdReg.EXE
mRun: [VolPanel] "c:\program files\creative\sbaudigy\volume panel\VolPanlu.exe" /r
mRun: [WheelMouse] c:\mouses~1.2\wh_exec.exe
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\bin\AppleSyncNotifier.exe
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [YSearchProtection] "c:\program files\yahoo!\search protection\SearchProtection.exe"
mRun: [NSWatchDog] c:\windows\NSWATC~1.EXE &PT=MP&MI=60144718962&OS=Microsoft_Windows_Vista_version_6.0
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
StartupFolder: c:\users\user\appdata\roaming\micros~1\windows\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office12\ONENOTEM.EXE
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\empowe~1.lnk - c:\acer\empowering technology\eAPLauncher.exe
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
Notify: igfxcui - igfxdev.dll

================= FIREFOX ===================

FF - ProfilePath - c:\users\user\appdata\roaming\mozilla\firefox\profiles\c9pv2rgo.default\
FF - prefs.js: browser.search.defaulturl - hxxp://www.google.com/search?lr=&ie=UTF-8&oe=UTF-8&q=
FF - prefs.js: browser.search.selectedEngine - Yahoo! Search
FF - prefs.js: browser.startup.homepage - hxxp://www.wowwiki.com/Portal:Main
FF - prefs.js: keyword.URL - hxxp://toolbar.ask.com/toolbarv/askRedirect?o=13917&gct=&gc=1&q=
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0012-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----

============= SERVICES / DRIVERS ===============

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2009-8-1 64160]
R2 {49DE1C67-83F8-4102-99E0-C16DCC7EEC796};{49DE1C67-83F8-4102-99E0-C16DCC7EEC796};c:\program files\acer arcade live\acer playmovie\000.fcl [2007-9-26 13560]
R2 Acer HomeMedia Connect Service;Acer HomeMedia Connect Service;c:\program files\acer arcade live\acer homemedia connect\kernel\dms\CLMSServer.exe [2007-7-17 269448]
R2 Acer TV Share Service;Acer TV Share Service;c:\program files\acer arcade live\acer tv share\kernel\dmstv\CLMSServer.exe [2007-9-26 269432]
R2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe [2009-3-16 180224]
R2 YahooAUService;Yahoo! Updater;c:\program files\yahoo!\softwareupdate\YahooAUService.exe [2008-11-9 602392]
R3 OmniTV;Cx2388x AvStream Video Capture;c:\windows\system32\drivers\OmniTV.sys [2007-8-6 243584]
R3 whmice2k;Advanced Wheel Mouse Upper Filter Driver;c:\windows\system32\drivers\whmice2k.sys [2004-4-25 6885]
S3 AtiHdmiService;ATI Function Driver for HDMI Service;c:\windows\system32\drivers\AtiHdmi.sys [2009-2-20 95760]
S3 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2009-7-3 1029456]
S3 whfltr2k;WheelMouse USB Lower Filter Driver;c:\windows\system32\drivers\whfltr2k.sys [2007-1-25 6784]
S3 WSVD;WSVD;c:\windows\system32\drivers\WSVD.sys [2008-1-12 80744]

=============== Created Last 30 ================

2009-08-02 08:42 <DIR> --d----- c:\program files\Trend Micro
2009-08-02 07:03 <DIR> --d----- c:\users\user\appdata\roaming\Malwarebytes
2009-08-02 07:03 38,160 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-08-02 07:03 19,096 a------- c:\windows\system32\drivers\mbam.sys
2009-08-02 07:03 <DIR> --d----- c:\programdata\Malwarebytes
2009-08-02 07:03 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
2009-08-02 07:03 <DIR> --d----- c:\progra~2\Malwarebytes
2009-08-02 00:02 15,688 a------- c:\windows\system32\lsdelete.exe
2009-08-01 23:55 64,160 a------- c:\windows\system32\drivers\Lbd.sys
2009-08-01 23:55 <DIR> -cd-h--- c:\programdata\{EF63305C-BAD7-4144-9208-D65528260864}
2009-08-01 23:55 <DIR> -cd-h--- c:\progra~2\{EF63305C-BAD7-4144-9208-D65528260864}
2009-08-01 23:54 <DIR> --d----- c:\programdata\Lavasoft
2009-08-01 23:54 <DIR> --d----- c:\program files\Lavasoft
2009-08-01 23:09 <DIR> --d----- c:\programdata\Spybot - Search & Destroy
2009-08-01 23:09 <DIR> --d----- c:\program files\Spybot - Search & Destroy
2009-08-01 23:09 <DIR> --d----- c:\progra~2\Spybot - Search & Destroy
2009-08-01 23:03 <DIR> --d----- c:\program files\SpywareBlaster
2009-08-01 19:58 <DIR> --d----- c:\program files\AVG
2009-07-15 06:43 289,792 a------- c:\windows\system32\atmfd.dll
2009-07-15 06:43 156,672 a------- c:\windows\system32\t2embed.dll
2009-07-15 06:43 72,704 a------- c:\windows\system32\fontsub.dll
2009-07-15 06:43 10,240 a------- c:\windows\system32\dciman32.dll
2009-07-07 10:39 96,760 a------- c:\windows\system32\dfshim.dll
2009-07-07 10:39 282,112 a------- c:\windows\system32\mscoree.dll
2009-07-07 10:39 41,984 a------- c:\windows\system32\netfxperf.dll
2009-07-07 10:39 158,720 a------- c:\windows\system32\mscorier.dll
2009-07-07 10:38 83,968 a------- c:\windows\system32\mscories.dll

==================== Find3M ====================

2009-08-02 07:55 139,584 a------- c:\windows\system32\drivers\PnkBstrK.sys
2009-08-02 07:55 189,104 a------- c:\windows\system32\PnkBstrB.exe
2009-07-18 12:06 827,904 a------- c:\windows\system32\wininet.dll
2009-07-18 12:01 78,336 a------- c:\windows\system32\ieencode.dll
2009-07-18 05:46 26,624 a------- c:\windows\system32\ieUnatt.exe
2009-04-18 16:32 143,360 a------- c:\windows\inf\infstrng.dat
2009-04-18 16:32 51,200 a------- c:\windows\inf\infpub.dat
2009-04-18 16:32 86,016 a------- c:\windows\inf\infstor.dat
2008-12-06 13:28 22,328 a------- c:\users\user\appdata\roaming\PnkBstrK.sys
2008-09-24 14:01 174 a--sh--- c:\program files\desktop.ini
2008-09-24 13:51 665,600 a------- c:\windows\inf\drvindex.dat
2008-08-20 08:46 84 a------- c:\users\user\appdata\roaming\wklnhst.dat
2006-11-02 08:42 287,440 a------- c:\windows\inf\perflib\0409\perfi.dat
2006-11-02 08:42 287,440 a------- c:\windows\inf\perflib\0409\perfh.dat
2006-11-02 08:42 30,674 a------- c:\windows\inf\perflib\0409\perfd.dat
2006-11-02 08:42 30,674 a------- c:\windows\inf\perflib\0409\perfc.dat
2006-11-02 05:20 287,440 a------- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 05:20 287,440 a------- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 05:20 30,674 a------- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 05:20 30,674 a------- c:\windows\inf\perflib\0000\perfc.dat
2008-11-18 01:11 16,384 a--sh--- c:\windows\temp\cookies\index.dat
2008-11-18 01:11 16,384 a--sh--- c:\windows\temp\history\history.ie5\index.dat
2008-11-18 01:11 32,768 a--sh--- c:\windows\temp\temporary internet files\content.ie5\index.dat

============= FINISH: 10:03:55.54 ===============



I am also including my Malwarebytes log of the infected files:


Malwarebytes' Anti-Malware 1.39
Database version: 2546
Windows 6.0.6001 Service Pack 1

8/2/2009 7:26:08 AM
mbam-log-2009-08-02 (07-26-08).txt

Scan type: Full Scan (C:\|)
Objects scanned: 78611
Time elapsed: 20 minute(s), 11 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 1
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
C:\Users\User\AppData\Local\Temp\4211kou.dll (Spyware.OnlineGames) -> Delete on reboot.

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Users\User\AppData\Local\Temp\4211kou.dll (Spyware.OnlineGames) -> Delete on reboot.

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#2 Shannon2012

Shannon2012

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Posted 11 August 2009 - 06:35 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE
Shannon

#3 Orange Blossom

Orange Blossom

    OBleepin Investigator


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Posted 17 August 2009 - 03:16 PM

Due to the lack of feedback, this Topic is now closed.

In case you still have problems, please send me a Private message to reopen this topic within the next 5 days. Beyond that point, please start a new topic.

Orange Blossom :thumbup2:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Internet Security, NoScript Firefox ext.


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