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Blue Screen Error: HSF_DP.sys Please help me!


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#1 S25596891

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Posted 01 August 2009 - 11:34 PM



Hello.

Background Information:

Hello. I am using a software program and after so many minutes of usage my computer crashes. I really don't want to pay the company another $30 for an e-mail support ticket for the software. I really do need this particular program and I paid for it and no one will help me.

Please help me.



The exact error message is displayed on a blue screen.

Windows shuts down completely and I cannot get back on my machine.

A problem has been detected and windows has been shut down to prevent damage to your computer, it says.

Then it says:

DRIVER_IRQL_NOT_LESS_OR_EQUAL

At the bottom of the error it says:

Stop: 0x000000D1 (0xFFBDF000, 0x00000002, 0x00000001, 0xF76D6262)

Then lower down it says:

HSF_DP.sys _ Address F76D6262 base at F76CF000, Datestamp 3d6243e2


Any help or information is GREATLY appreciated!!!




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#2 Orange Blossom

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Posted 01 August 2009 - 11:43 PM

As no logs have been posted, I am shifting this topic from the specialized HiJack This forum to the Am I Infected forum.

==>PLEASE DO NOT NOW POST LOGS<== unless a log is specifically requested.
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript




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