You are correct... there are 2 options available. The first "non-destructive" option won't delete data files, but will retore applications drivers and operating system back to factory-shipped condition. It says "... you need to re-install and re-configure any application that you installed yourself". I interpret this to mean that any appplication that I installed subsequent to buying the computer will be lost. That is what I am trying to avoid, but it sounds like I don't have any other option.
Just want to add that the computer was bought in 2003, so I don't think it even had XP service packs at the time. I will have to update XP all over again, not to mention all the other software that I've accumulated over the years.
Are you aware of any recovery procedure available that will not blow away my applications?
Is my only option the system recovery?
Edited by Dirty_Diana, 01 August 2009 - 10:26 PM.