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Computer wont defrag.


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2 replies to this topic

#1 Jackofheartsx

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Posted 01 August 2009 - 10:41 AM

Hey so recently my computer has been really stupid. For instance when i am using internet explorer and i click on links in google or back up a page my browser will take in to ads such as OVERCLICK and things so i am stuck either making a totally new page or clicking back a million times. When i do run my antivirus and malware programs (trendmicro and Malwarebytes) i dont come up with any malware, spyware, virus', or trojans. i have no clue what is up with this. also when i go to defragment my computer it comes up with an error that says disk defragment could not start. i have run hijackthis and have saved a recent log, but im not sure if i should post this. do you have any suggestions on what i should do? also my family has become really annoyed with an "extended resource monitor" that pops up saying resources are low...i have had NO problems with this monitor but my family is computer stupid so they are mad at it, so suggestions on how to get rid of that would be much appreciated. One last thing, i have heard that internet explorer is having holes in it so the overclick is something everyone is getting, is this true?

(Moderator edit: moved post to more appropriate forum. jgw)

Edited by Orange Blossom, 01 August 2009 - 11:24 PM.


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#2 jgweed

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Posted 01 August 2009 - 11:01 AM

Browser redirects are a very good indication that your computer is infected.
I suggest you follow the procedure for submitting a log to our team of experts for review and help, the directions for which are found here:

http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/
Regards,
John
Whereof one cannot speak, thereof one should be silent.

#3 Orange Blossom

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Posted 02 August 2009 - 12:22 PM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/t/246197/internet-explorer-redirects-and-computer-wont-defrag/ you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days, perhaps less, to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript




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