Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Can't get rid of spyware


  • Please log in to reply
1 reply to this topic

#1 annvin

annvin

  • Members
  • 2 posts
  • OFFLINE
  •  
  • Local time:12:49 PM

Posted 13 July 2005 - 11:50 AM

Thank you so much in advance for your help with this!

Anne-Marie

Here is the log from the hijackthis scan:

Logfile of HijackThis v1.99.1
Scan saved at 9:44:05 AM, on 07/13/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\ibmpmsvc.exe
C:\WINNT\system32\Ati2evxx.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\PROGRA~1\CYBERG~1\cgasvc.exe
C:\PROGRA~1\CYBERG~1\cgagent.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
C:\WINNT\system32\hidserv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\PROGRA~1\AT&TGL~1\NetCfgSv.EXE
C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
C:\WINNT\system32\regsvc.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\SavRoam.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\TpKmpSVC.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\CCM\CLICOMP\RemCtrl\Wuser32.exe
C:\WINNT\system32\CCM\CcmExec.exe
C:\Program Files\CyberArmor\casvc.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\Explorer.EXE
C:\WINNT\system32\PRPCUI.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\WINNT\AGRSMMSG.exe
C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY\TPONSCR.exe
C:\WINNT\system32\RunDll32.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY_1\TpScrex.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINNT\system32\TpScrLk.exe
C:\WINNT\system32\TpShocks.exe
C:\PROGRA~1\CYBERA~1\pcshelp.exe
C:\PROGRA~1\CYBERG~1\cgahelp.exe
C:\PROGRA~1\CYBERG~1\cgav.exe
C:\Program Files\Microsoft IntelliType Pro\type32.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\WINNT\system32\rlmupp.exe
C:\WINNT\system32\RUNDLL32.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\ctfmon.exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\Program Files\ssrt\essr.exe
C:\Program Files\Nortel Networks\Extranet.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\Microsoft Office XP\Office10\OUTLOOK.EXE
C:\Program Files\Microsoft Office XP\Office10\WINWORD.EXE
C:\Program Files\Microsoft Office XP\Office10\EXCEL.EXE
C:\Program Files\CyberArmor\pcs.exe
C:\Program Files\Common Files\Microsoft Shared\PhotoEd\PHOTOED.EXE
C:\PROGRA~1\CYBERG~1\cgahelp.exe
C:\Program Files\CyberArmor\pcshelp.exe
C:\Documents and Settings\annvin\Local Settings\Temp\HijackThis.exe
C:\WINNT\system32\NOTEPAD.EXE
C:\Program Files\Mozilla Firefox\firefox.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://searchmiracle.com/sp.php
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://searchmiracle.com/sp.php
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://searchmiracle.com/sp.php
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://inside.safeco.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://inside.safeco.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.microsoft.com/isapi/redir.dll?p...B_PVER}&ar=home
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://searchmiracle.com/sp.php
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = rdc.proxy.apps.SAFECO.COM:80
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.SAFECO.COM;*SAFECOD.COM;*SAFECOADVISOR.COM;*SAFECOFUNDS.COM;*AMERICANSTATES.COM;*SAFECOPLAZA.COM;*SAFECOTRUST.COM;12.7.75.*;168.147.*.*;12.144.*.*;172.30.*.*;172.25.*.*;*.corp.symetra.com;10.32.*.*;<local>
O2 - BHO: SearchToolbarBHOObject - {12EE7A5E-0674-42f9-A76A-000000004D00} - C:\WINNT\system32\stlb2.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)
O3 - Toolbar: Search - {12EE7A5E-0674-42f9-A76B-000000004D00} - C:\WINNT\system32\stlb2.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [PRPCMonitor] PRPCUI.exe
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [RemoveOE] c:\winnt\system32\rundll32 c:\winnt\system32\shell32.dll,OCInstall HideOE
O4 - HKLM\..\Run: [DelTmpFiles] c:\drivers\optional\scripts\delete~1\deltemp.vbs
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [TPHOTKEY] C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
O4 - HKLM\..\Run: [TP4EX] tp4ex.exe
O4 - HKLM\..\Run: [EZEJMNAP] C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
O4 - HKLM\..\Run: [TPKMAPHELPER] C:\Program Files\ThinkPad\Utilities\TpKmapAp.exe -helper
O4 - HKLM\..\Run: [BMMGAG] RunDll32 C:\PROGRA~1\ThinkPad\UTILIT~1\pwrmonit.dll,StartPwrMonitor
O4 - HKLM\..\Run: [BMMLREF] C:\Program Files\ThinkPad\Utilities\BMMLREF.EXE
O4 - HKLM\..\Run: [BMMMONWND] rundll32.exe C:\PROGRA~1\ThinkPad\UTILIT~1\BatInfEx.dll,BMMAutonomicMonitor
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [TPKBDLED] C:\WINNT\system32\TpScrLk.exe
O4 - HKLM\..\Run: [TpShocks] TpShocks.exe
O4 - HKLM\..\Run: [CyberArmorHelper] C:\PROGRA~1\CYBERA~1\pcshelp.exe -check
O4 - HKLM\..\Run: [CgaHelper] C:\PROGRA~1\CYBERG~1\cgahelp.exe -check
O4 - HKLM\..\Run: [CgaViewer] C:\PROGRA~1\CYBERG~1\cgav.exe -check
O4 - HKLM\..\Run: [type32] "C:\Program Files\Microsoft IntelliType Pro\type32.exe"
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [KavSvc] C:\WINNT\system32\rlmupp.exe reg_run
O4 - HKLM\..\Run: [WinTask driver] C:\WINNT\system32\wintask.exe
O4 - HKLM\..\Run: [AUNPS2] RUNDLL32 AUNPS2.DLL,_Run@16
O4 - HKLM\..\Run: [exp] C:\WINNT\system32\exp
O4 - HKLM\..\Run: [{12EE7A5E-0674-42f9-A76B-000000004D00}] rundll32.exe stlb2.dll,DllRunMain
O4 - HKLM\..\Run: [A70F6A1D-0195-42a2-934C-D8AC0F7C08EB] rundll32.exe E6F1873B.DLL,D9EBC318C
O4 - HKLM\..\Run: [MSConfig] C:\WINNT\msconfig.exe /auto
O4 - HKCU\..\Run: [ctfmon.exe] ctfmon.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O14 - IERESET.INF: START_PAGE_URL=http://inside.safeco.com
O16 - DPF: {4208FB4D-4E53-4F5A-BF7A-3E047DDB5281} (ActiveX Control) - http://www.icannnews.com/app/ST/ActiveX.ocx
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = psm.pin.safeco.com
O17 - HKLM\System\CCS\Services\Tcpip\..\{99C82142-AB43-4F4D-96B6-C0B8053BE0DE}: NameServer = 168.147.236.18,168.147.236.19
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = psm.pin.safeco.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = psm.pin.safeco.com
O20 - AppInit_DLLs: cahooknt.dll
O20 - Winlogon Notify: RunOnce - C:\WINNT\system32\mixoci.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINNT\system32\Ati2evxx.exe
O23 - Service: CyberGatekeeper Agent (CGAgent) - InfoExpress - C:\PROGRA~1\CYBERG~1\cgasvc.exe
O23 - Service: CyberArmor Run Service (CyberArmorRunService) - InfoExpress - C:\Program Files\CyberArmor\casvc.exe
O23 - Service: DB2 JDBC Applet Server (DB2JDS) - International Business Machines Corporation - C:\Program Files\IBM\SQLLIB\BIN\db2jds.exe
O23 - Service: DB2 Security Server (DB2NTSECSERVER) - International Business Machines Corporation - C:\Program Files\IBM\SQLLIB\BIN\db2sec.exe
O23 - Service: DefWatch - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: FAZAM 2000 GPO Diagnostic Service - FullArmor Corporation - C:\Program Files\FullArmor\FAZAM 2000 Client\faDiagService.exe
O23 - Service: IBM PM Service (IBMPMSVC) - Unknown owner - C:\WINNT\system32\ibmpmsvc.exe
O23 - Service: Network Configuration Service (NetCfgSvr) - AT&T - C:\PROGRA~1\AT&TGL~1\NetCfgSv.EXE
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
O23 - Service: SAVRoam - symantec - C:\PROGRA~1\SYMANT~1\SYMANT~1\SavRoam.exe
O23 - Service: IBM KCU Service (TpKmpSVC) - Unknown owner - C:\WINNT\system32\TpKmpSVC.exe

BC AdBot (Login to Remove)

 


#2 OldTimer

OldTimer

    Malware Expert


  • Members
  • 11,092 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:North Carolina
  • Local time:01:49 PM

Posted 15 July 2005 - 12:54 AM

Hello annvin and welcome to the BC malware forum. After reviewing your log I see that you are running msconfig in /auto mode which means that you may have selectively removed some items in the past from the startup procedure. This can hide malware from us when we are performing a fix, so we would like you to reenable those startup entries by doing the following:

Please click on Start, then Run, and type msconfig and then press Enter. When the window opens you should be on the General tab. Click on the Normal Startup item. Then press ok until you are out of the program. It will ask you to reboot so reboot normally.

Now please create a new Hijackthis Log and post it here as a reply. I will review it when it comes in.

OT
I do not respond to PM's requesting help. That's what the forums are here for. Please use them so that others may benefit from your questions and the responses you receive.
OldTimer

Posted Image




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users