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Got rid of most of the virus, but the effects are still present.


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2 replies to this topic

#1 LesPaul518

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Posted 31 July 2009 - 05:03 PM

Hello, This is my first time posting, so forgive me, I'm a newbee using Hijackthis. Anyway, I was looking up song lyrics about a week ago and my computer became infected with a really nasty piece of malware. It disabled Windows Firewall ( I now have Comodo installed to supplement it) and deleted all my restore points. I ran Spyware Doctor and "backdoor.agent" and a few different types of Trojans showed up. After deletion, Spyware Doctor made me restart my computer and failed to create a restore point. The computer could not restart fully and would freeze at the blue "welcome" screen. It would only start in either "Safe Mode" or when I fully powered down the computer and turned it back on manually. I ran Malwarebytes and SuperAntivirus which seemed to get rid of a lot. An error message would pop up regarding "ViewMgr.exe" and "GoogleUpdate.exe" I searched for both on my computer and deleted all the "GoogleUpdate.exe" files, but the search tool would not find ViewPoint Media Player (a program I never recall installing). Finally, I found it in Add/Remove programs and took care of it that way. Things seemed back to normal except for a few small quirks. Realplayer freezes every time I try to sync music with my MP3 player and I cannot print using my wireless printer. I have yet to try the wired one. Anyway, The computer seems to be running ok and pretty fast again, but it still has little quirks that I'm concerned about. I would really appreciate it if someone could give me a hand here, I can't seem to resolve these issues and I'm afraid I'm still infected. Here's my Hijackthis log:



Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:56:36 PM, on 7/31/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16876)
Boot mode: Normal

Running processes:
C:WINDOWSSystem32smss.exe
C:WINDOWSsystem32winlogon.exe
C:WINDOWSsystem32services.exe
C:WINDOWSsystem32lsass.exe
C:WINDOWSsystem32svchost.exe
C:Program FilesCOMODOCOMODO Internet Securitycmdagent.exe
C:WINDOWSsystem32svchost.exe
C:WINDOWSsystem32svchost.exe
C:WINDOWSsystem32spoolsv.exe
C:WINDOWSExplorer.EXE
C:Program FilesCOMODOCOMODO Internet Securitycfp.exe
C:Program FilesSpyware DoctorpctsTray.exe
C:Program FilesCommon FilesRealUpdate_OBrealsched.exe
C:WINDOWSsystem32ctfmon.exe
C:Program FilesCommon FilesAppleMobile Device SupportbinAppleMobileDeviceService.exe
C:PROGRA~1AVGAVG8avgwdsvc.exe
C:Program FilesTOSHIBAConfigFreeCFSvcs.exe
C:WINDOWSsystem32DVDRAMSV.exe
C:Program FilesIntelWirelessBinEvtEng.exe
C:PROGRA~1AVGAVG8avgrsx.exe
C:PROGRA~1AVGAVG8avgnsx.exe
C:Program FilesCommon FilesMicrosoft SharedVS7DEBUGMDM.EXE
C:WINDOWSsystem32svchost.exe
C:Program FilesSkyhook WirelessWi-Fi Servicewpsscannersvc.exe
C:Program FilesMozilla Firefoxfirefox.exe
C:Program FilesTrend MicroHijackThisHijackThis.exe

R0 - HKCUSoftwareMicrosoftInternet ExplorerMain,Start Page = google.com
R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLMSoftwareMicrosoftInternet ExplorerMain,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCUSoftwareMicrosoftInternet ExplorerMain,First Home Page = http://go.microsoft.com/fwlink/?LinkId=54843
R0 - HKCUSoftwareMicrosoftInternet ExplorerMain,Local Page =
R1 - HKCUSoftwareMicrosoftWindowsCurrentVersionInternet Settings,ProxyServer = 63.149.98.70:80
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:Program FilesCommon FilesAdobeAcrobatActiveXAcroIEHelperShim.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:Program FilesRealRealPlayerrpbrowserrecordplugin.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:Program FilesAVGAVG8avgssie.dll
O2 - BHO: Yahoo! IE Suggest - {5A263CF7-56A6-4D68-A8CF-345BE45BC911} - C:Program FilesYahoo!SearchYSearchSuggest.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:Program FilesCommon FilesMicrosoft SharedWindows LiveWindowsLiveLogin.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:Program FilesJavajre6binjp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:Program FilesJavajre6libdeployjqsiejqs_plugin.dll
O4 - HKLM..Run: [COMODO Internet Security] "C:Program FilesCOMODOCOMODO Internet Securitycfp.exe" -h
O4 - HKLM..Run: [ISTray] "C:Program FilesSpyware DoctorpctsTray.exe"
O4 - HKLM..Run: [TkBellExe] "C:Program FilesCommon FilesRealUpdate_OBrealsched.exe" -osboot
O4 - HKCU..Run: [ctfmon.exe] C:WINDOWSsystem32ctfmon.exe
O8 - Extra context menu item: &Subscribe with ArchosLink - file://C:Program FilesArchosArchosLinkscript.js
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:PROGRA~1MICROS~2OFFICE11EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:Program FilesJavajre6binjp2iexp.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:Program FilesJavajre6binjp2iexp.dll
O9 - Extra button: Run WinHTTrack - {36ECAF82-3300-8F84-092E-AFF36D6C7040} - C:Program FilesWinHTTrackWinHTTrackIEBar.dll
O9 - Extra 'Tools' menuitem: Launch WinHTTrack - {36ECAF82-3300-8F84-092E-AFF36D6C7040} - C:Program FilesWinHTTrackWinHTTrackIEBar.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:PROGRA~1MICROS~2OFFICE11REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:WINDOWSNetwork Diagnosticxpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:WINDOWSNetwork Diagnosticxpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:Program FilesMessengermsmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:Program FilesMessengermsmsgs.exe
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://a1540.g.akamai.net/7/1540/52/200705...ex/qtplugin.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://utilities.pcpitstop.com/da/PCPitStop.CAB
O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1006.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx2.mail.live.com/mail/w1/resources/MSNPUpld.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1182037808750
O16 - DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} (CamImage Class) - http://64.80.140.125/activex/AxisCamControl.cab
O16 - DPF: {DE625294-70E6-45ED-B895-CFFA13AEB044} - http://216.123.238.207/activex/AMC.cab
O16 - DPF: {FFB3A759-98B1-446F-BDA9-909C6EB18CC7} (PCPitstop Exam) - http://utilities.pcpitstop.com/Optimize3/pcpitstop2.dll
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:Program FilesAVGAVG8avgpp.dll
O20 - Winlogon Notify: !SASWinLogon - C:Program FilesSUPERAntiSpywareSASWINLO.dll
O20 - Winlogon Notify: avgrsstarter - C:WINDOWSSYSTEM32avgrsstx.dll
O23 - Service: Atheros Configuration Service (ACS) - Unknown owner - C:WINDOWSsystem32acs.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:Program FilesCommon FilesAppleMobile Device SupportbinAppleMobileDeviceService.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:PROGRA~1AVGAVG8avgwdsvc.exe
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:Program FilesTOSHIBAConfigFreeCFSvcs.exe
O23 - Service: COMODO Internet Security Helper Service (cmdAgent) - COMODO - C:Program FilesCOMODOCOMODO Internet Securitycmdagent.exe
O23 - Service: DVD-RAM_Service - Matsubleepa Electric Industrial Co., Ltd. - C:WINDOWSsystem32DVDRAMSV.exe
O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:Program FilesIntelWirelessBinEvtEng.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:Program FilesSpyware DoctorpctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:Program FilesSpyware DoctorpctsSvc.exe
O23 - Service: WPS Wi-Fi Scanner Service (wpsscannersvc) - Skyhook Wireless - C:Program FilesSkyhook WirelessWi-Fi Servicewpsscannersvc.exe

--
End of file - 7594 bytes

I should also note that often times, random sounds would play through my speakers, although not recently. One was some news podcast, another was some really bad music, and another sounded like random people at dinner. No windows were open while this was happening.

Merged posts. ~ OB

Edited by Orange Blossom, 31 July 2009 - 09:58 PM.


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#2 fireman4it

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Posted 10 August 2009 - 11:57 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
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#3 Orange Blossom

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Posted 16 August 2009 - 10:05 AM

Due to the lack of feedback, this Topic is now closed.

In case you still have problems, please send me a Private message to reopen this topic within the next 5 days. Beyond that point, please start a new topic.

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