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Trojan/Malware - system security/windows antivirus pro


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2 replies to this topic

#1 bjboden

bjboden

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Posted 31 July 2009 - 10:43 AM

My computer was recently infected with the System Security trojan and Windows Anti-Virus Pro.....I downloaded and ran Malwarebytes but still have problems with it..... Please help. Some of my main problems are that I cannot create any system restore points...I also have Norton Antivirus installed however it will not scan my computer...


DDS (Ver_09-07-30.01) - NTFSx86
Run by Britt Bodensteiner at 10:29:45.12 on Fri 07/31/2009
Internet Explorer: 8.0.6001.18813 BrowserJavaVersion: 1.6.0_14
Microsoft® Windows Vistaâ„¢ Home Premium 6.0.6001.1.1252.1.1033.18.3002.1400 [GMT -5:00]

SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\WLANExt.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Norton AntiVirus\Engine\16.0.0.125\ccSvcHst.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\SMINST\BLService.exe
C:\Program Files\CyberLink\Shared files\RichVideo.exe
C:\Program Files\Sling Media\SlingAgent\SlingAgentService.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Program Files\Norton AntiVirus\Engine\16.0.0.125\ccSvcHst.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\Winamp\winampa.exe
C:\Windows\ehome\ehtray.exe
C:\Users\Britt Bodensteiner\AppData\Local\Autobahn\mlb-nexdef-autobahn.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Hewlett-Packard\HP wireless Assistant\WiFiMsg.EXE
C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\system32\vssvc.exe
C:\Windows\System32\svchost.exe -k swprv
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Users\BRITTB~1\AppData\Local\Temp\mozOpenDownload\dds.scr
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=Pavilion&pf=cnnb
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=Pavilion&pf=cnnb
mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=Pavilion&pf=cnnb
uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton antivirus\engine\16.0.0.125\IPSBHO.DLL
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Microsoft Live Search Toolbar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\program files\msn\toolbar\3.0.0541.0\msneshellx.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: Microsoft Live Search Toolbar: {1e61ed7c-7cb8-49d6-b9e9-ab4c880c8414} - c:\program files\msn\toolbar\3.0.0541.0\msneshellx.dll
TB: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File
uRun: [LightScribe Control Panel] c:\program files\common files\lightscribe\LightScribeControlPanel.exe -hidden
uRun: [HPAdvisor] c:\program files\hewlett-packard\hp advisor\HPAdvisor.exe autorun=AUTORUN
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [QPService] "c:\program files\hp\quickplay\QPService.exe"
mRun: [UpdateLBPShortCut] "c:\program files\cyberlink\labelprint\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\labelprint" updatewithcreateonce "software\cyberlink\labelprint\2.5"
mRun: [UpdatePSTShortCut] "c:\program files\cyberlink\dvd suite\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\dvd suite" updatewithcreateonce "software\cyberlink\PowerStarter"
mRun: [UCam_Menu] "c:\program files\cyberlink\youcam\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\youcam" updatewithcreateonce "software\cyberlink\youcam\2.0"
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [QlbCtrl.exe] c:\program files\hewlett-packard\hp quick launch buttons\QlbCtrl.exe /Start
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [UpdateP2GoShortCut] "c:\program files\cyberlink\power2go\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\power2go" updatewithcreateonce "software\cyberlink\power2go\6.0"
mRun: [UpdatePDIRShortCut] "c:\program files\cyberlink\powerdirector\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\powerdirector" updatewithcreateonce "software\cyberlink\powerdirector\7.0"
mRun: [HP Health Check Scheduler] c:\program files\hewlett-packard\hp health check\HPHC_Scheduler.exe
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [hpWirelessAssistant] c:\program files\hewlett-packard\hp wireless assistant\HPWAMain.exe
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [WinampAgent] "c:\program files\winamp\winampa.exe"
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRunOnce: [Malwarebytes Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
StartupFolder: c:\users\brittb~1\appdata\roaming\micros~1\windows\startm~1\programs\startup\mlbtvn~1.lnk - c:\users\britt bodensteiner\appdata\local\autobahn\mlb-nexdef-autobahn.exe
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~3\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
DPF: {149E45D8-163E-4189-86FC-45022AB2B6C9} - file:///C:/Program%20Files/SCRABBLE/Images/stg_drm.ocx
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {CC450D71-CC90-424C-8638-1F2DBAC87A54} - file:///C:/Program%20Files/SCRABBLE/Images/armhelper.ocx
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} -
Notify: igfxcui - igfxdev.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll

================= FIREFOX ===================

FF - ProfilePath - c:\users\brittb~1\appdata\roaming\mozilla\firefox\profiles\1zlsds96.default\
FF - prefs.js: browser.startup.homepage - www.msn.com
FF - component: c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\ipsffplgn\components\IPSFFPl.dll
FF - plugin: c:\program files\microsoft\office live\npOLW.dll
FF - plugin: c:\users\britt bodensteiner\appdata\roaming\mozilla\firefox\profiles\1zlsds96.default\extensions\moveplayer@movenetworks.com\platform\winnt_x86-msvc\plugins\npmnqmp071303000006.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA}

============= SERVICES / DRIVERS ===============

R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\nav\1000000.07d\SymEFA.sys [2009-7-30 309296]
R1 BHDrvx86;Symantec Heuristics Driver;c:\windows\system32\drivers\nav\1000000.07d\BHDrvx86.sys [2009-7-30 254512]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\nav\1000000.07d\ccHPx86.sys [2009-7-30 362544]
R1 IDSVix86;IDSVix86;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\ipsdefs\20090730.003\IDSvix86.sys [2009-7-30 293424]
R2 Norton AntiVirus;Norton AntiVirus;c:\program files\norton antivirus\engine\16.0.0.125\ccSvcHst.exe [2009-7-30 115560]
R2 Recovery Service for Windows;Recovery Service for Windows;c:\program files\sminst\BLService.exe [2008-10-23 365952]
R2 SlingAgentService;SlingAgentService;c:\program files\sling media\slingagent\SlingAgentService.exe [2009-4-27 93960]
R2 wlidsvc;Windows Live ID Sign-in Assistant;c:\program files\common files\microsoft shared\windows live\WLIDSVC.EXE [2009-3-30 1533808]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2009-7-30 101936]
R3 IntcHdmiAddService;Intel® High Definition Audio HDMI;c:\windows\system32\drivers\IntcHdmi.sys [2008-6-29 112128]
R3 OA004Ufd;Creative Camera OA004 Upper Filter Driver;c:\windows\system32\drivers\OA004Ufd.sys [2008-6-3 144672]
R3 OA004Vid;Creative Camera OA004 Function Driver;c:\windows\system32\drivers\OA004Vid.sys [2008-7-17 269760]
R3 SYMNDISV;SYMNDISV;c:\windows\system32\drivers\nav\1000000.07d\symndisv.sys [2009-7-30 40496]
S3 Com4QLBEx;Com4QLBEx;c:\program files\hewlett-packard\hp quick launch buttons\Com4QLBEx.exe [2008-10-23 193840]

=============== Created Last 30 ================

2009-07-31 02:09 <DIR> --d----- C:\f8ab8055ace8a9d353
2009-07-30 23:00 61,440 a------- c:\windows\system32\drivers\ngqn.sys
2009-07-30 20:29 25,136 a----r-- c:\windows\system32\drivers\SymIMV.sys
2009-07-30 20:29 124,464 a------- c:\windows\system32\drivers\SYMEVENT.SYS
2009-07-30 20:29 10,635 a------- c:\windows\system32\drivers\SYMEVENT.CAT
2009-07-30 20:29 806 a------- c:\windows\system32\drivers\SYMEVENT.INF
2009-07-30 20:29 <DIR> --d----- c:\program files\Symantec
2009-07-30 20:29 <DIR> --d----- c:\program files\common files\Symantec Shared
2009-07-30 20:28 <DIR> --d----- c:\windows\system32\drivers\NAV
2009-07-30 20:28 <DIR> --d----- c:\program files\Norton AntiVirus
2009-07-30 20:03 30 a------- c:\windows\system32\sonhelp.htm
2009-07-30 17:33 1,382 a------- c:\windows\system32\onhelp.htm
2009-07-30 17:20 36 a------- c:\windows\system32\sysnet.dat
2009-07-30 17:20 9 a------- c:\windows\system32\bennuar.old
2009-07-29 22:02 <DIR> --d----- c:\users\brittb~1\appdata\roaming\TrojanHunter
2009-07-29 21:14 <DIR> --d----- c:\program files\TrojanHunter 5.0
2009-07-29 20:55 <DIR> --d----- c:\programdata\Simply Super Software
2009-07-29 20:55 <DIR> --d----- c:\progra~2\Simply Super Software
2009-07-29 19:35 55,640 a------- c:\windows\system32\drivers\avgntflt.sys
2009-07-29 19:35 <DIR> --d----- c:\program files\Avira
2009-07-27 21:43 <DIR> --d----- c:\program files\NortonInstaller
2009-07-22 21:09 <DIR> --d----- c:\program files\LimeWire
2009-07-21 23:59 <DIR> --d-h--- C:\$AVG8.VAULT$
2009-07-21 22:26 <DIR> --d----- c:\users\brittb~1\appdata\roaming\Malwarebytes
2009-07-21 22:26 38,160 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-07-21 22:26 19,096 a------- c:\windows\system32\drivers\mbam.sys
2009-07-21 22:26 <DIR> --d----- c:\programdata\Malwarebytes
2009-07-21 22:26 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
2009-07-21 22:26 <DIR> --d----- c:\progra~2\Malwarebytes
2009-07-21 18:19 <DIR> --dsh--- c:\users\brittb~1\appdata\roaming\lowsec
2009-07-19 20:00 <DIR> --d----- C:\Downloads
2009-07-19 20:00 <DIR> --d----- c:\program files\BitComet
2009-07-18 00:14 <DIR> --d----- c:\programdata\McAfee
2009-07-17 14:23 <DIR> --d----- c:\program files\iPod
2009-07-17 14:23 <DIR> --d----- c:\program files\iTunes
2009-07-14 21:07 156,672 a------- c:\windows\system32\t2embed.dll
2009-07-14 21:07 289,792 a------- c:\windows\system32\atmfd.dll
2009-07-14 21:07 72,704 a------- c:\windows\system32\fontsub.dll
2009-07-14 21:07 10,240 a------- c:\windows\system32\dciman32.dll

==================== Find3M ====================

2009-07-30 21:53 51,200 a------- c:\windows\inf\infpub.dat
2009-07-30 21:17 86,016 a------- c:\windows\inf\infstrng.dat
2009-07-30 21:17 86,016 a------- c:\windows\inf\infstor.dat
2009-07-21 16:52 915,456 a------- c:\windows\system32\wininet.dll
2009-07-21 16:47 109,056 a------- c:\windows\system32\iesysprep.dll
2009-07-21 16:47 71,680 a------- c:\windows\system32\iesetup.dll
2009-07-21 15:13 133,632 a------- c:\windows\system32\ieUnatt.exe
2009-06-30 15:36 18,696 a------- c:\windows\help\oem\scripts\HC_BatteryReplaceNew.exe
2009-06-30 15:10 18,696 a------- c:\windows\help\oem\scripts\HC_BatteryNoTravel.exe
2009-06-30 15:03 18,696 a------- c:\windows\help\oem\scripts\HC_BatteryAccessories.exe
2009-06-30 12:44 18,184 a------- c:\windows\help\oem\scripts\HC_BatteryWeakNew.exe
2009-06-26 18:36 18,184 a------- c:\windows\help\oem\scripts\HC_BatteryUpgrade.exe
2009-06-05 11:42 2,060,288 a------- c:\windows\system32\usbaaplrc.dll
2009-06-05 11:42 39,424 a------- c:\windows\system32\drivers\usbaapl.sys
2009-05-21 11:33 410,984 a------- c:\windows\system32\deploytk.dll
2008-10-23 05:05 665,600 a------- c:\windows\inf\drvindex.dat
2008-01-20 21:43 174 a--sh--- c:\program files\desktop.ini
2006-11-02 07:42 287,440 a------- c:\windows\inf\perflib\0409\perfi.dat
2006-11-02 07:42 287,440 a------- c:\windows\inf\perflib\0409\perfh.dat
2006-11-02 07:42 30,674 a------- c:\windows\inf\perflib\0409\perfd.dat
2006-11-02 07:42 30,674 a------- c:\windows\inf\perflib\0409\perfc.dat
2006-11-02 04:20 287,440 a------- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 04:20 287,440 a------- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 04:20 30,674 a------- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 04:20 30,674 a------- c:\windows\inf\perflib\0000\perfc.dat

============= FINISH: 10:31:39.86 ===============

Attached Files


Edited by bjboden, 31 July 2009 - 10:46 AM.


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#2 schrauber

schrauber

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Posted 09 August 2009 - 01:56 PM

Hello bjboden and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE
regards,
schrauber

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#3 Orange Blossom

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Posted 16 August 2009 - 10:20 AM

Due to the lack of feedback, this Topic is now closed.

In case you still have problems, please send me a Private message to reopen this topic within the next 5 days. Beyond that point, please start a new topic.

Orange Blossom :thumbup2:
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