Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Windows Updates Fail


  • Please log in to reply
8 replies to this topic

#1 Natterjack

Natterjack

  • Members
  • 26 posts
  • OFFLINE
  •  
  • Local time:06:58 PM

Posted 31 July 2009 - 09:20 AM

I'm trying to fix/update a friends computer but their Windows updates fail to install. It is set up for automatic updates but from the update history it says that every time it tries to update it fails. I have tried a couple of fixes from the Microsoft site but these haven't worked.

Can anyone help please?

BC AdBot (Login to Remove)

 


#2 hamluis

hamluis

    Moderator


  • Moderator
  • 56,086 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:08:58 PM

Posted 31 July 2009 - 09:51 AM

Worth a look: PC Hell How to Fix Problem When Windows Updates Download But Won't Install - http://www.pchell.com/support/windows_upda...t_install.shtml

Louis

#3 Natterjack

Natterjack
  • Topic Starter

  • Members
  • 26 posts
  • OFFLINE
  •  
  • Local time:06:58 PM

Posted 01 August 2009 - 12:07 PM

I tried the fixes above but still no luck.

I cannot actually download the updates. If I try to manually download from microsoft a window will open for the download to start but nothing happens and after a few minutes I will get a message that the download failed.

I have ticked everything windows related in the firewall (zonealarm) to allow access and even turned off the firewall but this made no difference.

Any other suggestions please?

#4 hamluis

hamluis

    Moderator


  • Moderator
  • 56,086 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:08:58 PM

Posted 01 August 2009 - 12:26 PM

There are a slew of websites which have ideas about malfunctioning of Windows Updates.

http://www.google.com/search?hl=en&q=W...mp;oq=&aqi=

Microsoft Windows Update Troubleshooter - http://v4.windowsupdate.microsoft.com/troubleshoot/

Louis

#5 Natterjack

Natterjack
  • Topic Starter

  • Members
  • 26 posts
  • OFFLINE
  •  
  • Local time:06:58 PM

Posted 01 August 2009 - 01:57 PM

I wonder if the problem is related to the Background Intelligent Transfer Service. BITS is stopped and when I try and start it I get the message 'Could not start the Intelligent Background Transfer Service on Local Computer. Error 126: The specified module could not be found.'

#6 hamluis

hamluis

    Moderator


  • Moderator
  • 56,086 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:08:58 PM

Posted 01 August 2009 - 03:01 PM

Worth a look: http://www.itexperience.net/2009/03/01/fix...402-0x80070002/

Louis

#7 Natterjack

Natterjack
  • Topic Starter

  • Members
  • 26 posts
  • OFFLINE
  •  
  • Local time:06:58 PM

Posted 02 August 2009 - 12:01 AM

I tried the above fix and it didn't work however I did find a solution here: http://forums.techguy.org/general-security...ailed-bits.html.

Thanks for your help anyway.

#8 kinweii

kinweii

  • Members
  • 8 posts
  • OFFLINE
  •  
  • Local time:08:58 PM

Posted 02 August 2009 - 04:17 AM

:thumbsup:

#9 kinweii

kinweii

  • Members
  • 8 posts
  • OFFLINE
  •  
  • Local time:08:58 PM

Posted 02 August 2009 - 04:22 AM

http://update.microsoft.com/
This is the windows update site, and perhaps can be resolved.




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users