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google updater.exe error popup and iexplore.exe process


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2 replies to this topic

#1 tinydropsofvenom

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Posted 30 July 2009 - 09:41 PM

Hi,

I believe I have been infected with a trojan/virus which redirects me to another page when i try to hit on the search results link. I also get a lot of popups on the googleupdater.exe error . Though I do not use IEXPLORE I see a process running in the task manager with that name. I use Windows XP on my machine. Below is the Hijackthis log . I'd appreciate any help in getting rid of this nuisance.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:10:01 PM, on 7/30/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Symantec\Endpoint Protection\Smc.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Altiris\AClient\AClient.exe
C:\Program Files\Altiris\Altiris Agent\AeXNSAgent.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\mnmsrvc.exe
C:\Program Files\AT&T Global Nework Client\NetCfgSv.EXE
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
C:\Program Files\Symantec\Endpoint Protection\Rtvscan.exe
c:\Program Files\UPHClean\uphclean.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wbem\wmiapsrv.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Apoint\ApMsgFwd.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Apoint\HidFind.exe
C:\Program Files\Apoint\Apntex.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Altiris\AClient\AClntUsr.EXE
C:\Program Files\Altiris\Altiris Agent\AeXAgentUIHost.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Symantec\Endpoint Protection\SmcGui.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\taskmgr.exe
C:\Program Files\Internet Explorer\Iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://hotmail.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = Http://hotmail.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Microsoft
R3 - URLSearchHook: (no name) - {54EB34EA-E6BE-4CFD-9F4F-C4A0C2EAFA22} - (no file)
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl12323 - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [AltirisCheck] "C:\Install\AltirisNSSelector.vbs"
O4 - HKLM\..\Run: [AeXAgentLogon] C:\Program Files\Altiris\Altiris Agent\AeXAgentActivate.exe /logon
O4 - HKLM\..\Run: [AClntUsr] C:\Program Files\Altiris\AClient\AClntUsr.EXE
O4 - HKLM\..\Run: [Client Access Service] "C:\Program Files\IBM\Client Access\cwbsvstr.exe"
O4 - HKLM\..\Run: [Client Access Help Update] "C:\Program Files\IBM\Client Access\cwbinhlp.exe"
O4 - HKLM\..\Run: [Client Access Check Version] "C:\Program Files\IBM\Client Access\cwbckver.exe" LOGIN
O4 - HKLM\..\Run: [Client Access Express Welcome] "C:\Program Files\IBM\Client Access\cwbwlwiz.exe"
O4 - HKLM\..\Run: [Client Access PC5250 Sound] "C:\Program Files\IBM\Client Access\Emulator\pcssnd.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKCU\..\Run: [NetSP - restore settings on power failure] "C:\Program Files\AT&T Global Network Client\NetSP.exe" -show
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\siddarth.dadha\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
O4 - HKUS\S-1-5-19\..\Run: [kepovazona] Rundll32.exe "C:\WINDOWS\system32\raraguyo.dll",s (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [kepovazona] Rundll32.exe "C:\WINDOWS\system32\raraguyo.dll",s (User 'NETWORK SERVICE')
O4 - S-1-5-18 Startup: IBMAutoStart.bat (User 'SYSTEM')
O4 - .DEFAULT Startup: IBMAutoStart.bat (User 'Default user')
O4 - .DEFAULT User Startup: config.lnk = WINDOWS\PROFILE\CONFIG.CMD (User 'Default user')
O4 - .DEFAULT User Startup: LapPwr.lnk = C:\WINDOWS\system32\LAPPWR.EXE (User 'Default user')
O4 - Startup: IBMAutoStart.bat
O4 - Global Startup: office.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program O16 - DPF: {56393399-041A-4650-94C7-13DFCB1F4665} (PSFormX Control) - http://www.ca.com/in/securityadvisor/pestscan/pestscan.cab
O16 - DPF: {8463A31A-7FB5-4D38-B269-57F4FEFDBB09} (SDData.clsData) - https://mylearning.edu.com/codebase/SDData.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://download.macromedia.com/pub/shockwa...ash/swflash.cab
O16 - DPF: {D3B8B8A0-4FA3-44EB-86C7-5BEA866CEA57} (SDAICC.clsAICC) - https://mylearning.edu.com/codebase/SDAICC.cab
O16 - DPF: {FE507B78-691A-4DAA-BE3D-793C86592506} (SDWAPI.clsWAPI) - https://mylearning.edu.com/codebase/SDWAPI.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = test.net
O17 - HKLM\Software\..\Telephony: DomainName = test.net
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = test.net
O20 - AppInit_DLLs: EWOOYS.DLL HJGVCR.DLL GJZMFI.DLL AMINIT.dll goltam.dll nszjgh.dll vlmqpe.dll fexwle.dll C:\WINDOWS\system32\pobikuvu.dll c:\windows\system32\sejutedi.dll
O23 - Service: Altiris Client Service (AClient) - Altiris, Inc. - C:\Program Files\Altiris\AClient\AClient.exe
O23 - Service: Altiris Agent (AeXNSClient) - Altiris, Inc. - C:\Program Files\Altiris\Altiris Agent\AeXNSAgent.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: iSeries Access for Windows Remote Command (Cwbrxd) - IBM Corporation - C:\WINDOWS\CWBRXD.EXE
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Network Configuration Service (NetCfgSvr) - AT&T - C:\Program Files\AT&T Global Network Client\NetCfgSv.EXE
O23 - Service: PrismXL - New Boundary Technologies, Inc. - C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
O23 - Service: Security Accounts Manager SamSsMSDTC (SamSsMSDTC) - Unknown owner - C:\WINDOWS\system32\accwizi.exe (file missing)
O23 - Service: Symantec Management Client (SmcService) - Symantec Corporation - C:\Program Files\Symantec\Endpoint Protection\Smc.exe
O23 - Service: Symantec Network Access Control (SNAC) - Symantec Corporation - C:\Program Files\Symantec\Endpoint Protection\SNAC.EXE
O23 - Service: Symantec Endpoint Protection (Symantec AntiVirus) - Symantec Corporation - C:\Program Files\Symantec\Endpoint Protection\Rtvscan.exe
O23 - Service: Viewpoint Manager Service - Unknown owner - C:\Program Files\Viewpoint\Common\ViewpointService.exe (file missing)

--
End of file - 9363 bytes

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#2 thcbytes

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Posted 09 August 2009 - 08:33 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE
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#3 Orange Blossom

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Posted 17 August 2009 - 03:20 PM

Due to the lack of feedback, this Topic is now closed.

In case you still have problems, please send me a Private message to reopen this topic within the next 5 days. Beyond that point, please start a new topic.

Orange Blossom :thumbup2:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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