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Rogue.SmartProtector


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8 replies to this topic

#1 bondhillboy

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Posted 30 July 2009 - 08:51 PM

mbam quarantined and deleted rogue.smartprotector. Do you think I am ok or do I need to take further steps?

os: vista
security: kaspersky internet security, superantispyware and malwarebytes

also had hijack.startmenu about a month ago.

any advice would be greatly appreciated


Malwarebytes' Anti-Malware 1.39
Database version: 2533
Windows 6.0.6002 Service Pack 1

7/30/2009 9:32:05 PM
mbam-log-2009-07-30 (21-32-05).txt

Scan type: Full Scan (C:\|D:\|)
Objects scanned: 247632
Time elapsed: 53 minute(s), 49 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 1
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\ProgramData\Microsoft\Media Index (Rogue.SmartProtector) -> Quarantined and deleted successfully.

Files Infected:
(No malicious items detected)

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#2 boopme

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Posted 30 July 2009 - 09:26 PM

Next run ATF and SAS:

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.


Please ask any needed questions,post logs and Let us know how the PC is running now.
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#3 buckyball

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Posted 31 July 2009 - 12:23 AM

I have the same results when I ran Malwarebytes' Anti-Malware but I didn't proceed and remove the file detected.

Folders Infected:
C:\ProgramData\Microsoft\Media Index (Rogue.SmartProtector) -> No action taken.

It's because the folder didn't contain any file and it seems that the folder is a legitimate file. I waited for sometime, then I updated Malwarebytes' Anti-malware from database version 2533 to 2534. After that I ran a scan again and this time it's no longer detecting the same folder as Rogue.SmartProtector. I did run the scan twice just to make sure, and the results are the same. I don't know if the update fixes the previous version that's why it's no longer detecting the said folder as a bad file. Sometimes, security softwares detect good files as bad, so as a precaution I usually don't remove the file detected without reviewing it.

Edited by buckyball, 31 July 2009 - 12:24 AM.


#4 buckyball

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Posted 31 July 2009 - 12:34 AM

To answer my question in my post, indeed that 2534 database version update fixes the previous update. I went to the Malwarebytes Forum, and under the False Positives forum, it's one of the item being fixed by the Malwarebytes Team.

#5 boopme

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Posted 31 July 2009 - 09:25 AM

Yes it was fixed in the last update

New Rogue : Smart Protector
July 30th, 2009
Smart Protector is a new/updated rogue. We have updated our definitions to detect and remove all traces of this rogue.

http://www.malwarebytes.org/forums/lofiver...php/t20478.html

So how is it running now any more signs of infection?
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#6 bondhillboy

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Posted 31 July 2009 - 09:05 PM

Thanks for checking back. Have not had a chance to run the programs you suggested, but plan to tonight or tomorrow. Thanks also to buckyball.

My computer seems to be running fine. If you have a chance maybe you could advise on the bug previously detected by mbam on 6/28. It has not shown up on any subsequent scans.

Malwarebytes' Anti-Malware 1.38
Database version: 2345
Windows 6.0.6002 Service Pack 2

6/28/2009 10:59:10 AM
mbam-log-2009-06-28 (10-59-10).txt

Scan type: Full Scan (C:\|D:\|)
Objects scanned: 246107
Time elapsed: 1 hour(s), 1 minute(s), 8 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 1
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\Start_ShowSearch (Hijack.StartMenu) -> Bad: (0) Good: (1) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

Thanks Again

#7 boopme

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Posted 01 August 2009 - 10:06 AM

These are common malware hijacks and there is no way to tell if you did them or if malware did them , we fix them .

Please have MBAM ignore these to prevent them from showing up in you scans again .

If all else is good then....
Now you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been backed up, renamed and saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok". Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" tab, then click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista Users can refer to these links: Create a New Restore Point and Disk Cleanup.

Edited by boopme, 01 August 2009 - 10:07 AM.

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#8 bondhillboy

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Posted 01 August 2009 - 05:34 PM

I ran ATF-Cleaner and SAS in safe mode per your previous instructions and the results of the SAS scan are posted here:

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 08/01/2009 at 06:55 AM

Application Version : 4.27.1000

Core Rules Database Version : 4032
Trace Rules Database Version: 1972

Scan type : Complete Scan
Total Scan Time : 00:59:55

Memory items scanned : 269
Memory threats detected : 0
Registry items scanned : 6756
Registry threats detected : 0
File items scanned : 154269
File threats detected : 1

Adware.Tracking Cookie
C:\Users\Arthur Callaway\AppData\Roaming\Microsoft\Windows\Cookies\Low\REMOVED EMAIL ADDY.112.2o7[1].txt

Now I'll work on creating a new restore point. Thanks for taking the time to help.

Edited by boopme, 02 August 2009 - 02:39 PM.


#9 boopme

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Posted 02 August 2009 - 02:40 PM

You're most welcome, please take a moment to read quietman7's excellent prevention tips in post 17 here
Click>>Tips to protect yourself against malware and reduce the potential for re-infection:
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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