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Can someone help?


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#1 lildevil_

lildevil_

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Posted 13 July 2005 - 07:36 AM

Hi!
I'm new here and you can call me a comp idiot 'cos i don't really know my way around my computer. Just yesterday, I found some weird Programs in the "Add/Remove Programs" list. I succeeded in removing some of them and currently there's 2 left (I think): 1.SlotchBar 2.The ABI Network- A Division of Direct Revenue.
I tried removing SlotchBar but when i clicked the "Remove" button, nothing happened; and when I clicked "Remove" for The ABI Network thing, it says tt I've to get to a website called mypctuneup.com to download another program to uninstall it.. sounds odd so I didn't do it.
Searched around IE and found tt those 2 programs seemed to be some sort of Spyware (not very sure what tt is, bt it seems tt they bring great harm..?) However there're quite a no. of advices on how to remove them and i'm really confused. Currently, I'm running a Trend Micro online Virus Search, it's not even 10min and it's found 3 virus which is "Non Cleanable". Does that mean I can't do anything to remove them?
I'm totally clueless abt this whole thing. Um, can anyone tell me what I should do next? Thanks a lot!! :thumbsup:

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#2 OldTimer

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Posted 15 July 2005 - 12:05 AM

Hello lildevil_ and welcome to the BC ,malware forum. We need a complete HijackThis (HJT) log file to be able to analyze what is happening on your computer. If you do not have a copy of HijackThis or do not have the latest version (1.99.1) then download it from here: HijackThis_sfx.exe
Double-click on the file you just downloaded and click on the UnZip button to install the program. It will be installed to the C:\Program Files\HijackThis\ folder by default.

Boot normally, start HijackThis and click the Do a system scan and save a log button to perform a scan and create a log file. When the scan is complete, Notepad will open up with the log file in it. While in Notepad, press Ctrl-A to select all text and then Ctrl-C to copy the text to the clipboard.

POST the log in this thread using the Add Reply button. Click in the data-entry window and press Ctrl-V to paste the log into the window. Add any other comments which you believe might be helpful in our analysis. and click the Add Reply button.

I will review your log when it comes in.


DO NOT MAKE ANY CHANGES OR CLICK "FIX CHECKED" UNTIL I CHECK THE LOG, AS SOME OF THE FILES ARE LEGIT AND VITAL TO THE FUNCTION OF YOUR COMPUTER

OT
I do not respond to PM's requesting help. That's what the forums are here for. Please use them so that others may benefit from your questions and the responses you receive.
OldTimer

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