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Help! Computer is popping up fake security warnings


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#1 rallysport1992

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Posted 30 July 2009 - 03:50 PM

I was using my computer and all of the sudden a new icon appeared on the screen called Windows Antivirus Pro. Now, every minute a warning box pops up, either from the running applications window on the start menu bar, or just pop up that says Infiltration Alert or Virus detected. I can not open any applications because when I do a security warning pops up that says Warning! Running of application is impossible. This file <name of file> is infected. Please activate your antivirus program.

Then I also get a window that says svchost.exe has encountered a problem and needs to close. We are sorry for the inconvenience.

My background has been deleted, I cannot install spyware or malware tools, I cannot open the Add/Remove Programs to try to uninstall this "application".

I am not that computer savvy, and the only website I went to that I have never been to before is prisonplanet.com

Help - Thanks

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#2 Computer Pro

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Posted 30 July 2009 - 04:50 PM

Hello and welcome to Bleeping Computer.

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Please do the following from Safe mode:

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode


Lets take a look with Malwarebytes

Please download Malwarebytes' Anti-Malware from here:
Malwarebytes
Please rename the file BEFORE downloading to zztoy.exe instead of mbam-setup.exe

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.

Double Click zztoy.exe to install the application.
* Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select "Perform Full Scan", then click Scan.
* The scan may take some time to finish,so please be patient.
* When the scan is complete, click OK, then Show Results to view the results.
* Make sure that everything is checked, and click Remove Selected.
* When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
* The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
* Copy&Paste the entire MBAM report (even if it does not find anything) in your next reply

Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.


If Malwarebytes won't install or run

Some types of malware will disable MBAM and other security tools. If MBAM will not install, try renaming it. Right-click on the mbam-setup.exe file and change the .exe extension to .bat, .com, .pif, or .scr and then double-click on it to run.

If after installation, MBAM will not run, open the Malwarebytes' Anti-Malware folder in Program Files, right-click on mbam.exe and change the .exe as noted above. Then double-click on it to run.
Computer Pro

#3 rallysport1992

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Posted 03 August 2009 - 11:54 AM

OK, so I did everything that you told me to do. My computer is completely screwed now. Don't take it personal, I'm not blaming you, just letting you guys know what's happening. First, there was no notepad entry that Malwarebytes recorded. Then, I started receiving a C: prompt window that said "Insufficient memory to run application" for every program that I try to run. No e-mail, no go-to-my-pc, no iTunes, etc...

So then I went to the dell website to try to wipe my computer and reinstall he O.S., but my computer will not allow me to do this either - aghhh!!!

I have a whole disk encryption that will not allow me to go to the CD boot screen to try and perform a system wipe and new installation.

Is there another program I can run to get you the info you need? Any next steps that you know of?

Thank you.

#4 Computer Pro

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Posted 04 August 2009 - 03:58 PM

Are you able to boot either into Normal mode or Safe Mode now?
Computer Pro

#5 rallysport1992

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Posted 05 August 2009 - 02:53 PM

OK, so I found someone else post this exact same problem. I ran EXE (Ink and regfile) Fix for Windows XP @ Kelly's Korner. This fixed my problem the C prompt windows. I then rebooted into safe mode and was able to run Dr.Web Cure It - found 19 problems and supposedly fixed them - no more pop-ups. I am posting the log created. Should I also try to run the Malwarebytes?

Thanks!

svchast.exe;c:\windows;Trojan.Fakealert.4730;Deleted.;
dddesot.dll;c:\windows\system32;Trojan.Fakealert.4728;Deleted.;
ComboFix.exe/data002\32788R22FWJFW\psexec.cfexe;C:\Documents and Settings\Mike D\Desktop\ComboFix.exe/data002;Program.PsExec.171;;
data002;C:\Documents and Settings\Mike D\Desktop;Archive contains infected objects;;
ComboFix.exe;C:\Documents and Settings\Mike D\Desktop;Container contains infected objects;Moved.;
ComboFix.exe/data002\32788R22FWJFW\psexec.cfexe;C:\Documents and Settings\Mike D\Local Settings\Temp\Domino Web Access\ComboFix.exe/data002;Program.PsExec.171;;
data002;C:\Documents and Settings\Mike D\Local Settings\Temp\Domino Web Access;Archive contains infected objects;;
ComboFix.exe;C:\Documents and Settings\Mike D\Local Settings\Temp\Domino Web Access;Container contains infected objects;Moved.;
ComboFix75.exe/data002\32788R22FWJFW\psexec.cfexe;C:\Documents and Settings\Mike D\Local Settings\Temp\Domino Web Access\ComboFix75.exe/data002;Program.PsExec.171;;
data002;C:\Documents and Settings\Mike D\Local Settings\Temp\Domino Web Access;Archive contains infected objects;;
ComboFix75.exe;C:\Documents and Settings\Mike D\Local Settings\Temp\Domino Web Access;Container contains infected objects;Moved.;
ComboFix86.exe/data002\32788R22FWJFW\psexec.cfexe;C:\Documents and Settings\Mike D\Local Settings\Temp\Domino Web Access\ComboFix86.exe/data002;Program.PsExec.171;;
data002;C:\Documents and Settings\Mike D\Local Settings\Temp\Domino Web Access;Archive contains infected objects;;
ComboFix86.exe;C:\Documents and Settings\Mike D\Local Settings\Temp\Domino Web Access;Container contains infected objects;Moved.;
Windows Antivirus Pro.exe\data002;C:\Program Files\Windows Antivirus Pro\Windows Antivirus Pro.exe;Trojan.Fakealert.4730;;
Windows Antivirus Pro.exe\data003;C:\Program Files\Windows Antivirus Pro\Windows Antivirus Pro.exe;Trojan.Fakealert.4728;;
Windows Antivirus Pro.exe\data004;C:\Program Files\Windows Antivirus Pro\Windows Antivirus Pro.exe;Trojan.Fakealert.4729;;
Windows Antivirus Pro.exe;C:\Program Files\Windows Antivirus Pro;Container contains infected objects;Moved.;
A0035910.exe;C:\System Volume Information\_restore{45B5E8B9-949A-471E-999D-F381DA56A2D3}\RP205;Trojan.Fakealert.4729;Deleted.;
A0035911.dll;C:\System Volume Information\_restore{45B5E8B9-949A-471E-999D-F381DA56A2D3}\RP205;Trojan.Fakealert.4728;Deleted.;
A0035927.exe;C:\System Volume Information\_restore{45B5E8B9-949A-471E-999D-F381DA56A2D3}\RP205;Trojan.Fakealert.4729;Deleted.;
A0035928.dll;C:\System Volume Information\_restore{45B5E8B9-949A-471E-999D-F381DA56A2D3}\RP205;Trojan.Fakealert.4728;Deleted.;
A0036931.dll;C:\System Volume Information\_restore{45B5E8B9-949A-471E-999D-F381DA56A2D3}\RP205;Trojan.Fakealert.4728;Deleted.;
A0041063.exe;C:\System Volume Information\_restore{45B5E8B9-949A-471E-999D-F381DA56A2D3}\RP205;Trojan.Fakealert.4730;Deleted.;
A0041064.dll;C:\System Volume Information\_restore{45B5E8B9-949A-471E-999D-F381DA56A2D3}\RP205;Trojan.Fakealert.4728;Deleted.;
A0041066.exe\data002;C:\System Volume Information\_restore{45B5E8B9-949A-471E-999D-F381DA56A2D3}\RP205\A0041066.exe;Trojan.Fakealert.4730;;
A0041066.exe\data003;C:\System Volume Information\_restore{45B5E8B9-949A-471E-999D-F381DA56A2D3}\RP205\A0041066.exe;Trojan.Fakealert.4728;;
A0041066.exe\data004;C:\System Volume Information\_restore{45B5E8B9-949A-471E-999D-F381DA56A2D3}\RP205\A0041066.exe;Trojan.Fakealert.4729;;
A0041066.exe;C:\System Volume Information\_restore{45B5E8B9-949A-471E-999D-F381DA56A2D3}\RP205;Container contains infected objects;Moved.;

#6 Computer Pro

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Posted 05 August 2009 - 03:27 PM

Yes,, now please go ahead and run Malwarebytes and post the log
Computer Pro




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