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Infected - Win32:Beagle, Win32:Sober and others


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2 replies to this topic

#1 bertmaster

bertmaster

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Posted 30 July 2009 - 12:58 PM

Hi. I'm having a problem cleaning infected files from my bosses computer.
We are using Avast! 4.8 Professional. When I perform a thorough scan it finds the threats but cannot resolve them.


So far I have performed the following steps:
  • Ran repeated scans with Avast!,
  • Installed Windows Defender (does not detect any threats)
  • Installed and ran MalwareBytes (did not find any threats)
  • Scan with Kaspersky Online Scanner (found lots of threats and then some)
Many of the infected files seem to be outlook pst files or emails. some are on mapped network drives.

Here is the DDS file and the Kaspersky scan. Hope I've provided enough info. Thanks in advance!

DDS (Ver_09-07-30.01) - NTFSx86
Run by Helena Smith at 12:20:41.67 on Thu 07/30/2009
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1278.675 [GMT -5:00]

AV: avast! antivirus 4.8.1335 [VPS 090729-1] *On-access scanning enabled* (Updated) {7591DB91-41F0-48A3-B128-1A293FD8233D}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Citrix\GoToMyPC\g2svc.exe
C:\Program Files\Citrix\GoToMyPC\g2comm.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Citrix\GoToMyPC\g2pre.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Citrix\GoToMyPC\g2tray.exe
C:\Program Files\Analog Devices\SoundMAX\spkrmon.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\Program Files\Research In Motion\BlackBerry\Redirector.exe
C:\Program Files\Verizon Wireless\VZAccess Manager\VZAccess Manager.exe
C:\PROGRA~1\MICROS~2\Office12\OUTLOOK.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Alwil Software\Avast4\ashSimpl.exe
C:\Program Files\Common Files\InstallShield\UpdateService\agent.exe
H:\IT\Tools\hijackthis\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.artesianlakes.com/
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant = hxxp://www.google.com/ie
BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 5.0\acrobat\activex\AcroIEHelper.ocx
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.1.1309.15642\swg.dll
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_A8904FB862BD9564.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar.dll
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [ISUSPM] "c:\program files\common files\installshield\updateservice\ISUSPM.exe" -scheduler
mRun: [PCMService] "c:\program files\dell\media experience\PCMService.exe"
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [avast!] c:\progra~1\alwils~1\avast4\ashDisp.exe
mRun: [GoToMyPC] "c:\program files\citrix\gotomypc\g2svc.exe" -logon
mRun: [<NO NAME>]
mRun: [RoxWatchTray] "c:\program files\common files\roxio shared\9.0\sharedcom\RoxWatchTray9.exe"
mRun: [Windows Defender] "c:\program files\windows defender\MSASCui.exe" -hide
StartupFolder: c:\docume~1\helena~1\startm~1\programs\startup\vzacce~1.lnk - c:\program files\verizon wireless\vzaccess manager\VZAccess Manager.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\acroba~1.lnk - c:\program files\adobe\acrobat 5.0\distillr\AcroTray.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\blackb~1.lnk - c:\program files\research in motion\blackberry\Redirector.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\deskto~1.lnk - c:\program files\research in motion\blackberry\DesktopMgr.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
DPF: {493ACF15-5CD9-4474-82A6-91670C3DD66E} - hxxp://www.linkedin.com/cab/LinkedInContactFinderControl.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1219081278118
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0000-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - c:\program files\google\google toolbar\component\fastsearch_A8904FB862BD9564.dll
Notify: GoToMyPC - c:\program files\citrix\gotomypc\G2WinLogon.dll
Notify: igfxcui - igfxsrvc.dll
SEH: Microsoft AntiMalware ShellExecuteHook: {091eb208-39dd-417d-a5dd-7e2c2d8fb9cb} - c:\progra~1\window~4\MpShHook.dll

============= SERVICES / DRIVERS ===============

R1 aswSP;avast! Self Protection;c:\windows\system32\drivers\aswSP.sys [2008-8-18 114768]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2008-8-18 20560]
R2 avast! Antivirus;avast! Antivirus;c:\program files\alwil software\avast4\ashServ.exe [2008-8-18 138680]
R2 WinDefend;Windows Defender;c:\program files\windows defender\MsMpEng.exe [2006-11-3 13592]
R3 avast! Mail Scanner;avast! Mail Scanner;c:\program files\alwil software\avast4\ashMaiSv.exe [2008-8-18 254040]
R3 avast! Web Scanner;avast! Web Scanner;c:\program files\alwil software\avast4\ashWebSv.exe [2008-8-18 352920]

=============== Created Last 30 ================

2009-07-30 11:59 <DIR> --d----- c:\program files\Trend Micro
2009-07-29 09:55 <DIR> --d----- c:\docume~1\helena~1\applic~1\Malwarebytes
2009-07-29 09:49 19,096 a------- c:\windows\system32\drivers\mbam.sys
2009-07-29 09:49 38,160 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-07-29 09:49 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-07-29 09:49 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
2009-07-27 08:23 410,984 a------- c:\windows\system32\deploytk.dll
2009-07-23 16:55 <DIR> --d----- c:\windows\system32\NtmsData
2009-07-23 16:34 <DIR> --d-h--- c:\windows\system32\GroupPolicy
2009-07-23 08:42 <DIR> --dsh--- c:\documents and settings\helena smith\PrivacIE
2009-07-23 08:32 <DIR> --dsh--- c:\documents and settings\helena smith\IETldCache
2009-07-22 16:23 101,376 -c------ c:\windows\system32\dllcache\iecompat.dll
2009-07-22 16:22 <DIR> --d----- c:\windows\ie8updates
2009-07-22 16:22 12,800 -c------ c:\windows\system32\dllcache\xpshims.dll
2009-07-22 16:22 246,272 -c------ c:\windows\system32\dllcache\ieproxy.dll
2009-07-22 16:20 <DIR> -cd-h--- c:\windows\ie8
2009-07-01 10:33 69,443 -------- c:\windows\hpoins05.dat.temp
2009-07-01 10:33 19,696 -------- c:\windows\hpomdl05.dat.temp
2009-07-01 10:30 <DIR> --d----- c:\program files\common files\Hewlett-Packard
2009-07-01 10:29 69,443 a------- c:\windows\hpoins05.dat
2009-07-01 10:29 19,696 -------- c:\windows\hpomdl05.dat
2009-07-01 10:28 581,632 a------- c:\windows\system32\hpotscl.dll
2009-07-01 10:28 278,528 a------- c:\windows\system32\hpgwiamd.dll
2009-07-01 10:28 229,376 a------- c:\windows\system32\hpovst08.dll
2009-07-01 10:28 393,216 a------- c:\windows\system32\hpzcon12.dll
2009-07-01 10:28 196,608 a------- c:\windows\system32\hpzcoi12.dll
2009-07-01 10:28 139,345 a------- c:\windows\system32\hpzlnt12.dll
2009-07-01 10:28 <DIR> --d----- c:\temp\HP_WebRelease

==================== Find3M ====================

2009-07-03 12:09 915,456 a------- c:\windows\system32\wininet.dll
2009-06-16 09:36 119,808 a------- c:\windows\system32\t2embed.dll
2009-06-16 09:36 81,920 a------- c:\windows\system32\fontsub.dll
2009-06-03 14:09 1,291,264 a------- c:\windows\system32\quartz.dll
2009-05-07 10:32 345,600 a------- c:\windows\system32\localspl.dll
2009-04-19 10:14 256 -------- c:\documents and settings\helena smith\pool.bin
2008-11-07 19:07 726,008 -------- c:\documents and settings\helena smith\gotomypc_437.exe
2008-08-19 08:53 3,902,784 -------- c:\documents and settings\helena smith\gosetup.exe
2008-08-18 14:10 190 a------- c:\program files\common files\psasetup.log
2008-08-27 09:03 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008081820080825\index.dat
2008-08-27 09:03 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008082720080828\index.dat

============= FINISH: 12:21:06.75 ===============





KASPERSKY ONLINE SCANNER 7.0 REPORT
Tuesday, July 28, 2009
Operating System: Microsoft Windows XP Professional Service Pack 3 (build 2600)
Kaspersky Online Scanner version: 7.0.26.13
Program database last update: Monday, July 27, 2009 15:25:07
Records in database: 2554920
Scan settings
Scan using the following database extended
Scan archives yes
Scan mail databases yes
Scan area My Computer
C:\
D:\
G:\
M:\
Scan statistics
Files scanned 149196
Threat name 11
Infected objects 36
Suspicious objects 5
Duration of the scan 07:44:33

File name Threat name Threats count
C:\Documents and Settings\Helena Smith\My Documents\The Retreat at Artesian Lakes\ARCHIVES\2007\OPERATIONS\Outlook\archive1.pst Infected: Email-Worm.Win32.Bagle.da 1
C:\Documents and Settings\Helena Smith\My Documents\The Retreat at Artesian Lakes\ARCHIVES\2007\OPERATIONS\Outlook\Outlook.pst Infected: Trojan-Spy.HTML.Bayfraud.hn 2
C:\Documents and Settings\Helena Smith\My Documents\The Retreat at Artesian Lakes\ARCHIVES\2007\OPERATIONS\Outlook\Outlook.pst Infected: Email-Worm.Win32.Bagle.eb 1
C:\Documents and Settings\Helena Smith\My Documents\The Retreat at Artesian Lakes\ARCHIVES\2007\OPERATIONS\Outlook\Outlook.pst Infected: Email-Worm.Win32.Sober.y 1
G:\MARKETING\Databases\outlook.pst Suspicious: Email-Worm.Win32.Bagle.mail 1
G:\MARKETING\Databases\outlook.pst Infected: Exploit.HTML.ObjData 2
G:\MARKETING\MARKETING MASTERS\Helen Kelley\Outlook Guest Svcs\Kay\ archive 02.15.06.pst Infected: Trojan-Spy.HTML.Bayfraud.in 1
G:\MARKETING\MARKETING MASTERS\Helen Kelley\Outlook Guest Svcs\outlook.pst Suspicious: Trojan-Spy.HTML.Fraud.gen 1
G:\MARKETING\MARKETING MASTERS\Helen Kelley\Outlook Guest Svcs\outlook.pst Infected: Email-Worm.Win32.Sober.y 2
G:\MARKETING\MARKETING MASTERS\Helen Kelley\Outlook Guest Svcs\outlookHS.pst Suspicious: Trojan-Spy.HTML.Fraud.gen 1
G:\Marketing Masters\ARCHIVES\Jennifer Smith-Diane's computer\Jennifer Smith\Local Settings\Application Data\Microsoft\Outlook\Kay\ archive 02.15.06.pst Infected: Trojan-Spy.HTML.Bayfraud.in 1
G:\Marketing Masters\ARCHIVES\Jennifer Smith-Diane's computer\Jennifer Smith\Local Settings\Application Data\Microsoft\Outlook\outlook.pst Infected: Email-Worm.Win32.Sober.y 2
G:\Marketing Masters\ARCHIVES\Jennifer Smith-Diane's computer\Jennifer Smith\Local Settings\Application Data\Microsoft\Outlook\outlookHS.pst Suspicious: Trojan-Spy.HTML.Fraud.gen 1
G:\Marketing Masters\ARCHIVES\Jennifer Smith-Diane's computer\Jennifer Smith\Local Settings\Temp\ImInstaller\IncrediMail\incredimail_install.exe Infected: not-a-virus:Downloader.Win32.ImLoader.d 1
G:\Marketing Masters\ARCHIVES\Jennifer Smith-Diane's computer\Jennifer Smith\Local Settings\Temp\mso2FD.com Infected: Trojan-Spy.HTML.Bayfraud.in 1
G:\Marketing Masters\ARCHIVES\Jennifer Smith-Diane's computer\Jennifer Smith\Local Settings\Temp\mso5D.com Infected: Trojan-Spy.HTML.Bayfraud.in 1
G:\Marketing Masters\Helena's Computer Backup\Helena's My Documents\The Retreat at Artesian Lakes\2007\OPERATIONS\Outlook\archive1.pst Infected: Email-Worm.Win32.Bagle.da 1
G:\Marketing Masters\Helena's Computer Backup\Helena's My Documents\The Retreat at Artesian Lakes\2007\OPERATIONS\Outlook\Outlook.pst Infected: Trojan-Spy.HTML.Bayfraud.hn 2
G:\Marketing Masters\Helena's Computer Backup\Helena's My Documents\The Retreat at Artesian Lakes\2007\OPERATIONS\Outlook\Outlook.pst Infected: Email-Worm.Win32.Bagle.eb 1
G:\Marketing Masters\Helena's Computer Backup\Helena's My Documents\The Retreat at Artesian Lakes\2007\OPERATIONS\Outlook\Outlook.pst Infected: Email-Worm.Win32.Sober.y 1
G:\Marketing Masters\Helena's Computer Backup\Helena's Outlook Backup 05.18.08\Outlook.pst Infected: Net-Worm.Win32.Mytob.fr 1
G:\Marketing Masters\Helena's Computer Backup\Helena's Outlook Backup 07.24.08\Outlook.pst Infected: Trojan-Spy.Win32.Zbot.dji 1
M:\ARCHIVES\Jennifer Smith-Diane's computer\Jennifer Smith\Local Settings\Application Data\Microsoft\Outlook\Kay\ archive 02.15.06.pst Infected: Trojan-Spy.HTML.Bayfraud.in 1
M:\ARCHIVES\Jennifer Smith-Diane's computer\Jennifer Smith\Local Settings\Application Data\Microsoft\Outlook\outlook.pst Infected: Email-Worm.Win32.Sober.y 2
M:\ARCHIVES\Jennifer Smith-Diane's computer\Jennifer Smith\Local Settings\Application Data\Microsoft\Outlook\outlookHS.pst Suspicious: Trojan-Spy.HTML.Fraud.gen 1
M:\ARCHIVES\Jennifer Smith-Diane's computer\Jennifer Smith\Local Settings\Temp\ImInstaller\IncrediMail\incredimail_install.exe Infected: not-a-virus:Downloader.Win32.ImLoader.d 1
M:\ARCHIVES\Jennifer Smith-Diane's computer\Jennifer Smith\Local Settings\Temp\mso2FD.com Infected: Trojan-Spy.HTML.Bayfraud.in 1
M:\ARCHIVES\Jennifer Smith-Diane's computer\Jennifer Smith\Local Settings\Temp\mso5D.com Infected: Trojan-Spy.HTML.Bayfraud.in 1
M:\Helena's Computer Backup\Helena's My Documents\The Retreat at Artesian Lakes\2007\OPERATIONS\Outlook\archive1.pst Infected: Email-Worm.Win32.Bagle.da 1
M:\Helena's Computer Backup\Helena's My Documents\The Retreat at Artesian Lakes\2007\OPERATIONS\Outlook\Outlook.pst Infected: Trojan-Spy.HTML.Bayfraud.hn 2
M:\Helena's Computer Backup\Helena's My Documents\The Retreat at Artesian Lakes\2007\OPERATIONS\Outlook\Outlook.pst Infected: Email-Worm.Win32.Bagle.eb 1
M:\Helena's Computer Backup\Helena's My Documents\The Retreat at Artesian Lakes\2007\OPERATIONS\Outlook\Outlook.pst Infected: Email-Worm.Win32.Sober.y 1
M:\Helena's Computer Backup\Helena's Outlook Backup 05.18.08\Outlook.pst Infected: Net-Worm.Win32.Mytob.fr 1
M:\Helena's Computer Backup\Helena's Outlook Backup 07.24.08\Outlook.pst Infected: Trojan-Spy.Win32.Zbot.dji 1
The selected area was scanned.

Attached Files



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#2 DocSatan

DocSatan

    Bleepin' Wanna-Be


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Posted 08 August 2009 - 08:27 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

#3 Orange Blossom

Orange Blossom

    OBleepin Investigator


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Posted 13 August 2009 - 12:17 PM

Due to the lack of feedback, this Topic is now closed.

In case you still have problems, please send me a Private message to reopen this topic within the next 5 days. Beyond that point, please start a new topic.

Orange Blossom :thumbup2:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

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