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[HijackThis] Browser Hijacking Problem


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#1 kultur13

kultur13

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Posted 30 July 2009 - 11:37 AM

The problem seems to be with FireFox mainly. I ran CCleaner, MalwareBytes, Windows Defender (had to manually update), and Spybot. This is what remains. I've included the Attach.txt as an attachment and copy and pasted the resutls of the DDS scan. Thanks so much for the help, it's much appreciated.

-Mike


DDS (Ver_09-07-30.01) - NTFSx86
Run by David Huston at 12:27:33.46 on Thu 07/30/2009
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_11
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1014.58 [GMT -4:00]


============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\System32\wmiapise.exe
C:\WINDOWS\TEMP\mscipevc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe
C:\WINDOWS\system32\Rundll32.exe
C:\Program Files\Creative\VoiceCenter\AndreaVC.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\PROGRA~1\ALLTEL~1\SMARTB~1\MotiveSB.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\ICO.EXE
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe
C:\DOCUME~1\DAVIDH~1\LOCALS~1\Temp\clclean.0001
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe
C:\Program Files\ALLTEL DSL Check-up Center\bin\mpbtn.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\David Huston\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = www.alltel.net
uSearch Bar =
uDefault_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us
uInternet Settings,ProxyOverride = 127.0.0.1
uSearchURL,(Default) = hxxp://search.yahoo.com/search?fr=mcafee&p=%s
mWinlogon: SFCDisable=4 (0x4)
uWinlogon: Userinit=c:\windows\system32\vvgeowbv.exe,c:\windows\system32\userinit.exe
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
uRun: [SetDefaultMIDI] MIDIDef.exe
uRun: [Creative Detector] "c:\program files\creative\mediasource\detector\CTDetect.exe" /R
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
uRunOnce: [SpybotDeletingB566] command.com /c del "c:\windows\system32\drivers\SKYNETvugmlqju.sys_old"
uRunOnce: [SpybotDeletingD1739] cmd.exe /c del "c:\windows\system32\drivers\SKYNETvugmlqju.sys_old"
uRunOnce: [SpybotDeletingB5608] command.com /c del "c:\windows\system32\drivers\SKYNETvugmlqju.sys"
uRunOnce: [SpybotDeletingD2198] cmd.exe /c del "c:\windows\system32\drivers\SKYNETvugmlqju.sys"
uRunOnce: [SpybotDeletingB9343] command.com /c del "c:\windows\system32\SKYNETrvxfebdf.dll_old"
uRunOnce: [SpybotDeletingD8920] cmd.exe /c del "c:\windows\system32\SKYNETrvxfebdf.dll_old"
uRunOnce: [SpybotDeletingB6544] command.com /c del "c:\windows\system32\SKYNETrvxfebdf.dll"
uRunOnce: [SpybotDeletingD4327] cmd.exe /c del "c:\windows\system32\SKYNETrvxfebdf.dll"
uRunOnce: [SpybotDeletingB7386] command.com /c del "c:\windows\system32\SKYNETtxpskkcj.dll_old"
uRunOnce: [SpybotDeletingD9692] cmd.exe /c del "c:\windows\system32\SKYNETtxpskkcj.dll_old"
uRunOnce: [SpybotDeletingB7824] command.com /c del "c:\windows\system32\SKYNETtxpskkcj.dll"
uRunOnce: [SpybotDeletingD7501] cmd.exe /c del "c:\windows\system32\SKYNETtxpskkcj.dll"
uRunOnce: [SpybotDeletingB7041] command.com /c del "c:\windows\system32\SKYNETboylvdkj.dat_old"
uRunOnce: [SpybotDeletingD4086] cmd.exe /c del "c:\windows\system32\SKYNETboylvdkj.dat_old"
uRunOnce: [SpybotDeletingB7823] command.com /c del "c:\windows\system32\SKYNETboylvdkj.dat"
uRunOnce: [SpybotDeletingD1868] cmd.exe /c del "c:\windows\system32\SKYNETboylvdkj.dat"
uRunOnce: [SpybotDeletingB8489] command.com /c del "c:\windows\system32\SKYNETqyenksju.dat_old"
uRunOnce: [SpybotDeletingD4168] cmd.exe /c del "c:\windows\system32\SKYNETqyenksju.dat_old"
uRunOnce: [SpybotDeletingB8846] command.com /c del "c:\windows\system32\SKYNETqyenksju.dat"
uRunOnce: [SpybotDeletingD7916] cmd.exe /c del "c:\windows\system32\SKYNETqyenksju.dat"
mRun: [DMXLauncher] c:\program files\dell\media experience\DMXLauncher.exe
mRun: [CTSysVol] c:\program files\creative\sbaudigy\surround mixer\CTSysVol.exe /r
mRun: [MBMon] Rundll32 CTMBHA.DLL,MBMon
mRun: [UpdReg] c:\windows\UpdReg.EXE
mRun: [VoiceCenter] "c:\program files\creative\voicecenter\AndreaVC.exe" /tray
mRun: [ISUSPM Startup] "c:\program files\common files\installshield\updateservice\isuspm.exe" -startup
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [<NO NAME>]
mRun: [DLA] c:\windows\system32\dla\DLACTRLW.EXE
mRun: [D-Link AirPlus XtremeG] c:\program files\d-link\airplus xtremeg\AirPlusCFG.exe
mRun: [Motive SmartBridge] c:\progra~1\alltel~1\smartb~1\MotiveSB.exe
mRun: [REGSHAVE] c:\program files\regshave\REGSHAVE.EXE /AUTORUN
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [PMX Daemon] ICO.EXE
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"
mRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [Windows Defender] "c:\program files\windows defender\MSASCui.exe" -hide
mRunOnce: [SpybotDeletingA165] command.com /c del "c:\windows\system32\drivers\SKYNETvugmlqju.sys_old"
mRunOnce: [SpybotDeletingC8309] cmd.exe /c del "c:\windows\system32\drivers\SKYNETvugmlqju.sys_old"
mRunOnce: [SpybotDeletingA9746] command.com /c del "c:\windows\system32\drivers\SKYNETvugmlqju.sys"
mRunOnce: [SpybotDeletingC208] cmd.exe /c del "c:\windows\system32\drivers\SKYNETvugmlqju.sys"
mRunOnce: [SpybotDeletingA3512] command.com /c del "c:\windows\system32\SKYNETrvxfebdf.dll_old"
mRunOnce: [SpybotDeletingC6775] cmd.exe /c del "c:\windows\system32\SKYNETrvxfebdf.dll_old"
mRunOnce: [SpybotDeletingA1900] command.com /c del "c:\windows\system32\SKYNETrvxfebdf.dll"
mRunOnce: [SpybotDeletingC413] cmd.exe /c del "c:\windows\system32\SKYNETrvxfebdf.dll"
mRunOnce: [SpybotDeletingA5101] command.com /c del "c:\windows\system32\SKYNETtxpskkcj.dll_old"
mRunOnce: [SpybotDeletingC8978] cmd.exe /c del "c:\windows\system32\SKYNETtxpskkcj.dll_old"
mRunOnce: [SpybotDeletingA1935] command.com /c del "c:\windows\system32\SKYNETtxpskkcj.dll"
mRunOnce: [SpybotDeletingC9738] cmd.exe /c del "c:\windows\system32\SKYNETtxpskkcj.dll"
mRunOnce: [SpybotDeletingA3335] command.com /c del "c:\windows\system32\SKYNETboylvdkj.dat_old"
mRunOnce: [SpybotDeletingC8090] cmd.exe /c del "c:\windows\system32\SKYNETboylvdkj.dat_old"
mRunOnce: [SpybotDeletingA7089] command.com /c del "c:\windows\system32\SKYNETboylvdkj.dat"
mRunOnce: [SpybotDeletingC4898] cmd.exe /c del "c:\windows\system32\SKYNETboylvdkj.dat"
mRunOnce: [SpybotDeletingA9241] command.com /c del "c:\windows\system32\SKYNETqyenksju.dat_old"
mRunOnce: [SpybotDeletingC8120] cmd.exe /c del "c:\windows\system32\SKYNETqyenksju.dat_old"
mRunOnce: [SpybotDeletingA4826] command.com /c del "c:\windows\system32\SKYNETqyenksju.dat"
mRunOnce: [SpybotDeletingC6278] cmd.exe /c del "c:\windows\system32\SKYNETqyenksju.dat"
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\alltel~1.lnk - c:\program files\alltel dsl check-up center\bin\matcli.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
uPolicies-system: EnableProfileQuota = 1 (0x1)
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll
DPF: Microsoft XML Parser for Java - file:///C:/WINDOWS/Java/classes/xmldso.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-0014-0002-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
Notify: byXPIBTJ - byXPIBTJ.dll
Notify: igfxcui - igfxdev.dll
Notify: qdtwyaxa - qdtwyaxa.dll
AppInit_DLLs: ms32clod.dll
SEH: Microsoft AntiMalware ShellExecuteHook: {091eb208-39dd-417d-a5dd-7e2c2d8fb9cb} - c:\progra~1\window~4\MpShHook.dll
LSA: Authentication Packages = msv1_0 c:\windows\system32\iifgeeEu
LSA: Notification Packages = scecli c:\windows\system32\boyimeta.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\davidh~1\applic~1\mozilla\firefox\profiles\3db3zc40.default\
FF - prefs.js: browser.search.selectedEngine - Google
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA}

============= SERVICES / DRIVERS ===============

R2 WinDefend;Windows Defender;c:\program files\windows defender\MsMpEng.exe [2006-11-3 13592]
R2 WMIAPISE;Windows Management Instrumentation Service Extension;c:\windows\system32\wmiapise.exe [2009-7-30 87040]
R3 A3AB;D-Link AirPro 802.11a/b Wireless Adapter Service(A3AB);c:\windows\system32\drivers\A3AB.sys [2005-3-22 450400]

=============== Created Last 30 ================

2009-07-30 11:30 <DIR> --d----- c:\program files\Trend Micro
2009-07-30 10:41 <DIR> --d----- c:\program files\CCleaner
2009-07-30 01:55 <DIR> --d----- c:\docume~1\davidh~1\applic~1\Malwarebytes
2009-07-30 01:55 38,160 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-07-30 01:55 19,096 a------- c:\windows\system32\drivers\mbam.sys
2009-07-30 01:55 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
2009-07-30 01:55 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-07-30 01:53 87,040 a------- c:\windows\system32\wmiapise.exe
2009-07-30 01:49 19,968 a------- c:\windows\system32\winxpdscp32.exe
2009-07-30 00:13 21,504 a------- c:\windows\system32\hidserv.dll
2009-07-30 00:13 21,504 a------- c:\windows\system32\dllcache\hidserv.dll
2009-07-30 00:13 32,128 a------- c:\windows\system32\drivers\usbccgp.sys
2009-07-30 00:13 32,128 a------- c:\windows\system32\dllcache\usbccgp.sys

==================== Find3M ====================

2009-07-30 01:49 19,968 a------- c:\windows\system32\perfc5932.dat
2009-07-30 01:49 144,096 a------- c:\windows\system32\plpftx8v.tmp
2009-07-30 01:49 1,202,788 a------- c:\windows\system32\p4zz75pd.tmp
2009-05-28 20:03 4,704 a--sh--- c:\windows\system32\KGyGaAvL.sys
2008-12-20 08:18 88 ---shr-- c:\windows\system32\A7ADD2FC50.sys
2007-11-11 07:31 443,558 ---sh--- c:\windows\system32\mpqss.bak2
2009-03-21 16:05 2,713 ---sh--- c:\windows\system32\nobiyaki.exe
2009-03-22 10:07 2,713 ---sh--- c:\windows\system32\zihawowa.exe
2008-11-01 13:54 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008110120081102\index.dat

============= FINISH: 12:29:50.23 ===============

Attached Files



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#2 Buckeye_Sam

Buckeye_Sam

    Malware Expert


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Posted 31 July 2009 - 04:35 PM

Hello! :thumbup2:
My name is Sam and I will be helping you.

In order to see what's going on with your computer I'll ask for you to post various logs from the tools that we will use to resolve your issue. Please also share with me any information about how your computer is reacting and behaving each step of the way as we work through this process.



Please download ComboFix from one of these locations:

Link 1
Link 2
Link 3

Important!
You should NOT use Combofix unless you have been instructed to do so by a Malware Removal Expert.
It is intended by its creator to be used under the guidance and supervision of an Malware Removal Expert, not for private use.
Using this tool incorrectly could lead to disastrous problems with your operating system such as preventing it from ever starting again.



Make sure that you save ComboFix.exe to your Desktop
  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools

  • Double click on ComboFix.exe & follow the prompts.

  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.


Posted Image


Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Posted Image


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.
Posted Image If I have helped you in any way, please consider a donation to help me continue the fight against malware.


Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!


========================================================

#3 kultur13

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Posted 02 August 2009 - 06:10 PM

Hi Sam,

I have included the combofix.txt as an attachment. Thanks so much for the help!

Attached Files



#4 kultur13

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Posted 02 August 2009 - 06:23 PM

Hi Sam,

After the scan, the system seems to be running fine.. no more browser hijacking! I'll keep checking here to see what you think. But so far, so good. Thanks again for all your help!

-Mike

#5 Buckeye_Sam

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Posted 03 August 2009 - 10:00 AM

It looks like Combofix removed the main rootkit infection as well as some other malware. There are still a few files showing up that I'm suspicious of. I'd like to have you submit them to a file scanner so we can determine if they are malicious or not.

Please visit the online Jotti Virus Scanner
  • Click on Browse button.
  • Navigate to the following file and upload it.


    c:\windows\system32\nobiyaki.exe



  • Click on the Posted Image button.
    The scanner will check the file with various AV companies.
  • Copy and paste the results box into a reply to this thread.

If Jotti's too busy, try here:
Go here: http://www.virustotal.com/en/virustotalf.html


Also submit this file:

c:\windows\system32\zihawowa.exe

Posted Image If I have helped you in any way, please consider a donation to help me continue the fight against malware.


Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!


========================================================

#6 kultur13

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Posted 03 August 2009 - 10:15 PM

The results for the file nobiyaki.exe (the file was hidden for your information)

This file has been scanned before. The results for this previous scan are listed below.

Filename: navcancl
Status:
Scan finished. 0 out of 21 scanners reported malware.
Scan taken on: Tue 14 Jul 2009 03:44:08 (CET) Permalink

File size: 2713 bytes
Filetype: HTML document text
MD5: 4bcfe9f8db04948cddb5e31fe6a7f984
SHA1: 42464c70fc16f3f361c2419751acd57d51613cdf

For the file zihawowa.exe (this too was one of the only files I found hidden in the folder)

This file has been scanned before. The results for this previous scan are listed below.

Filename: navcancl
Status:
Scan finished. 0 out of 21 scanners reported malware.
Scan taken on: Tue 14 Jul 2009 03:44:08 (CET) Permalink

File size: 2713 bytes
Filetype: HTML document text
MD5: 4bcfe9f8db04948cddb5e31fe6a7f984
SHA1: 42464c70fc16f3f361c2419751acd57d51613cdf

I did run a malware sweep with Malwarebytes, and although Malwarebytes found nothing, Avira picked up on a few files, mostly quoartined files from ComboFix and files in System Restore. I've listed them below and the actions taken.

Virus or unwanted program 'TR/CryptRedol.69120.3 [trojan]'
detected in file 'C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP633\A0104519.sys.
Action performed: Deny access

Virus or unwanted program 'TR/CryptRedol.69120.3 [trojan]'
detected in file 'C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP633\A0104519.sys.
Action performed: Deny access

Virus or unwanted program 'TR/CryptRedol.69120.3 [trojan]'
detected in file 'C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP633\A0104519.sys.
Action performed: Deny access

Virus or unwanted program 'TR/Monder.2048.3 [trojan]'
detected in file 'C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP633\A0104521.dll.
Action performed: Delete file

Virus or unwanted program 'TR/Monder.4403.4 [trojan]'
detected in file 'C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP633\A0104520.dll.
Action performed: Delete file

Virus or unwanted program 'TR/CryptRedol.69120.3 [trojan]'
detected in file 'C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP633\A0104519.sys.
Action performed: Deny access

Virus or unwanted program 'TR/CryptRedol.69120.3 [trojan]'
detected in file 'C:\Qoobox\Quarantine\C\WINDOWS\system32\drivers\SKYNETvugmlqju.sys.vir.
Action performed: Delete file

Virus or unwanted program 'TR/Monder.2048.3 [trojan]'
detected in file 'C:\Qoobox\Quarantine\C\WINDOWS\system32\SKYNETtxpskkcj.dll.vir.
Action performed: Delete file

Virus or unwanted program 'TR/Monder.4403.4 [trojan]'
detected in file 'C:\Qoobox\Quarantine\C\WINDOWS\system32\SKYNETrvxfebdf.dll.vir.
Action performed: Delete file

Virus or unwanted program 'TR/CryptRedol.69120.3 [trojan]'
detected in file 'C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP633\A0104519.sys.
Action performed: Deny access

Virus or unwanted program 'TR/CryptRedol.69120.3 [trojan]'
detected in file 'C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP633\A0104519.sys.
Action performed: Deny access

Not exactly sure what action is the best to take or if it matters in most cases, but I'm running a virus scan right now, and so far it has found nothing and its 60% done.

Thanks again for all the help Sam.

-Mike

#7 kultur13

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Posted 03 August 2009 - 10:55 PM

Ran a full scan with Avira, it came out clean.

-Mike

#8 Buckeye_Sam

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Posted 04 August 2009 - 11:03 AM

Excellent! :)
As long as everything seems to be running normally, I think you're good to go!


We need to remove Combofix now that we're done with it.
  • Click START then RUN
  • Now type Combofix /u in the runbox and click OK

  • Posted Image



==================



Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:
  • Disable and Enable System Restore. - If you are using Windows ME or XP then you should disable and reenable system restore to make sure there are no infected files found in a restore point left over from what we have just cleaned.

    You can find instructions on how to enable and reenable system restore here:

    Windows XP System Restore Guide

    Renable system restore with instructions from tutorial above

  • Use an AntiVirus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.

    See this link for a listing of some online & their stand-alone antivirus programs:

    Virus, Spyware, and Malware Protection and Removal Resources

  • Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.

    For a tutorial on Firewalls and a listing of some available ones see the link below:

    Understanding and Using Firewalls

  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

  • Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an antivirus software.

    A tutorial on installing & using this product can be found here:

    Using Spybot - Search & Destroy to remove Spyware , Malware, and Hijackers

  • Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

    A tutorial on installing & using this product can be found here:

    Using SpywareBlaster to protect your computer from Spyware and Malware

  • Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
Follow this list and your potential for being infected again will reduce dramatically.

:thumbup2: :)
Posted Image If I have helped you in any way, please consider a donation to help me continue the fight against malware.


Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!


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#9 kultur13

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Posted 04 August 2009 - 12:18 PM

Thanks for all your help Sam. I made a donation as well.. your help was greatly appreciated.

#10 Buckeye_Sam

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Posted 05 August 2009 - 03:07 PM

I'm glad I could help you out! Thank you for the donation! It's very much appreciated!


Now that your problem appears to be resolved, this thread will be closed. If you need this topic reopened, please contact a member of the HJT Team and we will reopen it for you. Include the address of this thread in your request.
Posted Image If I have helped you in any way, please consider a donation to help me continue the fight against malware.


Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!


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