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Prob installing XP Pro


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#1 Mozz1234

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Posted 30 July 2009 - 10:29 AM

I started having trouble about a week ago.

First my Malware was not working when i went to run it.

Then, I could not get on line to update it.

Next, I found the error/virus was in Document and Settings, Admin, Loc Settting, Temp file. I deleted all that was in there and the problem still persisted.

I decided to re-instal the operating system, but did not have the original XP Home, so was attempting a full install of XP Pro that i have.

It started to install...i put the key code in and all..then I got a black screen with the white cursor in the upper left.

What can I do?

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#2 hamluis

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Posted 30 July 2009 - 12:42 PM

Black screen with cursor in upper left...typically means a boot error of some type.

Black Screen (fixmbr) - http://support.microsoft.com/?scid=kb;en-us;314503

But I don't see how fixmbr applies, based on what you've stated.

<<...so was attempting a full install of XP Pro that i have.>>

Does that mean it's a legal copy of XP Pro, complete with valid license?

Does that mean you were doing a clean install and deleted the previously existing partition structure?

Louis

#3 Mozz1234

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Posted 30 July 2009 - 12:58 PM

thx for responding Hamluis

I have a valid license for the OS. I was unable to delete the old partition. I tried, by going to Computer Management Console and doing it from there. No partition came up.

I'm thinking about getting a new Hard Drive and installing that..then putting this operation system on to it. But, I'm not sure if I can do that...this is a Dell...dont know if they made any type of restrictions on the comp to stop people from doing that, or if it can be done with no problem.

#4 hamluis

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Posted 30 July 2009 - 01:12 PM

You cannot...delete the partition that Windows is on...from within Windows. That would be O/S suicide and Windows won't allow it.

Every XP install CD that I have ever seen...provides the opportunity to delete any/all existing partitions...as a precursor to installing XP.

Are you saying that you installed XP without seeing such a screen option?

When in doubt about your Dell system...you can either consult your owner's manual...or go to the Dell website and see what they list as the things you can do and the things you cannot do...of a repair/install nature.

For a long time, many persons would say that Dell install CDs could be used in the same way that a Microsoft XP install CD could...well, from what I see, that's no longer true.

Only Dell knows the true story for a given system made by them.

Louis




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