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At Scan Disk, DISK UTILITY HAS LOCKED


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#1 rodell

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Posted 13 July 2005 - 12:54 AM

Really need some help on yet another strange inexplicable glitch.

Scan Disk running routinely for several hours when stopped and box appeared: DISK UTILITY HAS LOCKED .. wait ....
How do I determine which utility?
How do I unlock it?

Scan Disk last week no problem. Only system change was downloaded MSN critical update Internet Explorer v6.

Am on Toshiba Portege CTe laptop, 192 MB, using W98SE and ISP Wanadoo DialUp
(and do not speak French so no help there).

Cordially, RO

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#2 stidyup

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Posted 13 July 2005 - 05:54 AM

Have a look at this MS article

#3 rodell

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Posted 16 July 2005 - 01:21 AM

Thank ytou, stldyup
Per Norton anti-virus plus CCleaner plus Spybot S&D, no viruses.

Latest effort: Ran Scan Disk some 12 hours after removing only recent download, ZoneAlarmFree . As Offline, no other programs running although various small icons of StartUp appear on lower task bar.

Up came same "Cannot continue..." message.

Frustrating as have been running Scan Disk routinely for past year or more. What has changed I know not. And why MSN does not offer any explanation or where/how to identify the offending Disk Utility I also know not.

I do hope you or one of the other forum experts can come up with cause/cure.

Cordially, RO

#4 Deodar

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Posted 16 July 2005 - 04:44 AM

Unfortunately Rodell,this is a pisser.I would suggest one thing first,start in safe
mode and scandisk.Secondly & more potentially helpful;use a boot disk to boot
into DOS.You know;"start without CD support",wait for DOS prompt;At "A" type
:Scandisk/all,after that try (same preamble) :Scanreg/fix One of these
might get a result.Something is wrong with the HDD,or Windows is having a
problem because bad sectors are detected-I've never known 98 se to refuse to
scan unless that was the case.Scanning in Dos is faster and more effective at repairing sectors,tick the auto repair box next time(after the successful first scan).

#5 rodell

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Posted 17 July 2005 - 11:44 AM

Fair Dinkum, Deodar.
It's only a slight exagerration to say I tremble at the thought of carrying through your instructions. Much beyond my computer level.

I have found and downloaded EMSA DISK CHECK. In 20 minutes it scanned some 4.8 billion bytes on C drive. Found 1 error: c:\Windows\win386SMP.
Unfortunately e.systems.ro offers no Support so I have no idea how to correct the error -- whether or not it is the culprit Disk Utility locking MSN Scan Disk.

Will appreciate your advice, as well as Stidyup's.

Cordially, RO




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