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Very sluggish PC, iexplorer.exe at 100%


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19 replies to this topic

#1 GeoGoGo

GeoGoGo

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  • 41 posts
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  • Gender:Male
  • Location:Upstate New York
  • Local time:12:18 PM

Posted 29 July 2009 - 06:55 PM

Hi Everyone!

I am having a lot of trouble with my computer and was looking for some help. The laptop is so slow; it takes sometimes 30 seconds to swap from on tab to another. When I open task manager, iexplorer.exe is almost always at 100% cpu useage.

If anyone can help me out, I would be so very grateful. Thanks everyone for the time and have a great day!
Hi Everyone!

I am having a lot of trouble with my computer and was looking for some help. The laptop is so slow; it takes sometimes 30 seconds to swap from on tab to another. When I open task manager, iexplorer.exe is almost always at 100% cpu useage.

If anyone can help me out, I would be so very grateful. Thanks everyone for the time and have a great day!


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:45:02 PM, on 7/29/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\Apoint\Apoint.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
C:\Program Files\BOINC\boincmgr.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\BOINC\boinctray.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\Microsoft ActiveSync\Wcescomm.exe
C:\Program Files\AIM6\aim6.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\Program Files\Apoint\Apntex.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\MI3AA1~1\rapimgr.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\BOINC\boinc.exe
C:\Program Files\AIM6\aolsoftware.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\WINDOWS\system32\taskmgr.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\notepad.exe
C:\WINDOWS\system32\notepad.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\SearchProtocolHost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Program Files\Skype\Toolbars\Shared\SkypeNames.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://my.screenname.aol.com/_cqr/login/lo...p;seamless=novl
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.15642\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\YTSingleInstance.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O4 - HKLM\..\Run: [IntelWireless] C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [WinPatrol] C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
O4 - HKLM\..\Run: [boincmgr] "C:\Program Files\BOINC\boincmgr.exe" /a /s
O4 - HKLM\..\Run: [boinctray] "C:\Program Files\BOINC\boinctray.exe"
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\Wcescomm.exe"
O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp /HIDEBL
O4 - HKCU\..\Run: [Messenger (Yahoo!)] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Uniblue Registry Booster] C:\Program Files\Uniblue\Registry Booster\RegistryBooster.exe /S
O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: (no name) - {5067A26B-1337-4436-8AFE-EE169C2DA79F} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra 'Tools' menuitem: Skype add-on for Internet Explorer - {5067A26B-1337-4436-8AFE-EE169C2DA79F} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://www.plentyoffish.com
O16 - DPF: CabBuilder - http://ak.imgag.com/imgag/kiw/toolbar/down...llerControl.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupd...b?1236080153156
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - C:\Program Files\Common Files\Logishrd\Bluetooth\LBTServ.exe
O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: WLANKEEPER - Intel® Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe

--
End of file - 10780 bytes


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:45:02 PM, on 7/29/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\Apoint\Apoint.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
C:\Program Files\BOINC\boincmgr.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\BOINC\boinctray.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\Microsoft ActiveSync\Wcescomm.exe
C:\Program Files\AIM6\aim6.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\Program Files\Apoint\Apntex.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\MI3AA1~1\rapimgr.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\BOINC\boinc.exe
C:\Program Files\AIM6\aolsoftware.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\WINDOWS\system32\taskmgr.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\notepad.exe
C:\WINDOWS\system32\notepad.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\SearchProtocolHost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Program Files\Skype\Toolbars\Shared\SkypeNames.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://my.screenname.aol.com/_cqr/login/lo...p;seamless=novl
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.15642\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\YTSingleInstance.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O4 - HKLM\..\Run: [IntelWireless] C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [WinPatrol] C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
O4 - HKLM\..\Run: [boincmgr] "C:\Program Files\BOINC\boincmgr.exe" /a /s
O4 - HKLM\..\Run: [boinctray] "C:\Program Files\BOINC\boinctray.exe"
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\Wcescomm.exe"
O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp /HIDEBL
O4 - HKCU\..\Run: [Messenger (Yahoo!)] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Uniblue Registry Booster] C:\Program Files\Uniblue\Registry Booster\RegistryBooster.exe /S
O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: (no name) - {5067A26B-1337-4436-8AFE-EE169C2DA79F} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra 'Tools' menuitem: Skype add-on for Internet Explorer - {5067A26B-1337-4436-8AFE-EE169C2DA79F} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://www.plentyoffish.com
O16 - DPF: CabBuilder - http://ak.imgag.com/imgag/kiw/toolbar/down...llerControl.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupd...b?1236080153156
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - C:\Program Files\Common Files\Logishrd\Bluetooth\LBTServ.exe
O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: WLANKEEPER - Intel® Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe

--
End of file - 10780 bytes

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#2 etavares

etavares

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Posted 07 August 2009 - 05:17 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


If I don't respond within 2 days, please feel free to PM me.
Please don't ask for help via PM. The forums are there for a reason. Please post in the forums so others may benefit as well.

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#3 GeoGoGo

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Posted 09 August 2009 - 12:32 PM

Hi Everyone,

Here are the updated logs as rquested. Thank you all for the help.



DDS (Ver_09-07-30.01) - NTFSx86
Run by George at 13:18:16.04 on Sun 08/09/2009
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_13
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2047.1300 [GMT -4:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\Apoint\Apoint.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
C:\Program Files\BOINC\boincmgr.exe
C:\Program Files\BOINC\boinctray.exe
C:\Program Files\Microsoft ActiveSync\Wcescomm.exe
C:\Program Files\AIM6\aim6.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Apoint\Apntex.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\MI3AA1~1\rapimgr.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\BOINC\boinc.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\AIM6\aolsoftware.exe
C:\Program Files\Skype\Plugin Manager\skypePM.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Skype\Toolbars\Shared\SkypeNames.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\George\Desktop\PC cleaning\dds.scr

============== Pseudo HJT Report ===============

uStart Page = https://my.screenname.aol.com/_cqr/login/lo...p;seamless=novl
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) = hxxp://www.google.com/keyword/%s
mSearchAssistant = hxxp://www.google.com/ie
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\progra~1\yahoo!\companion\installs\cpn\yt.dll
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\progra~1\yahoo!\companion\installs\cpn\yt.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Skype add-on (mastermind): {22bf413b-c6d2-4d91-82a9-a0f997ba588c} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\tfswshx.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.1.1309.15642\swg.dll
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_A8904FB862BD9564.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\progra~1\yahoo!\companion\installs\cpn\YTSingleInstance.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\progra~1\yahoo!\companion\installs\cpn\yt.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar.dll
TB: {4982D40A-C53B-4615-B15B-B5B5E98D167C} - No File
TB: {724D43A0-0D85-11D4-9908-00400523E39A} - No File
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
uRun: [H/PC Connection Agent] "c:\program files\microsoft activesync\Wcescomm.exe"
uRun: [Aim6] "c:\program files\aim6\aim6.exe" /d locale=en-US ee://aol/imApp /HIDEBL
uRun: [Messenger (Yahoo!)] "c:\program files\yahoo!\messenger\YahooMessenger.exe" -quiet
uRun: [Skype] "c:\program files\skype\phone\Skype.exe" /nosplash /minimized
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [IntelWireless] c:\program files\intel\wireless\bin\ifrmewrk.exe /tf Intel PROSet/Wireless
mRun: [Apoint] c:\program files\apoint\Apoint.exe
mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
mRun: [WinPatrol] c:\program files\billp studios\winpatrol\winpatrol.exe
mRun: [boincmgr] "c:\program files\boinc\boincmgr.exe" /a /s
mRun: [boinctray] "c:\program files\boinc\boinctray.exe"
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\logite~1.lnk - c:\program files\logitech\setpoint\SetPoint.exe
IE: &AOL Toolbar search - c:\program files\aol toolbar\toolbar.dll/SEARCH.HTML
IE: &Search
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\progra~1\mi3aa1~1\INetRepl.dll
IE: {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\progra~1\mi3aa1~1\INetRepl.dll
IE: {5067A26B-1337-4436-8AFE-EE169C2DA79F} - {77BF5300-1474-4EC7-9980-D32B190E9B07} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
IE: {77BF5300-1474-4EC7-9980-D32B190E9B07} - {77BF5300-1474-4EC7-9980-D32B190E9B07} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
Trusted Zone: plentyoffish.com\www
DPF: CabBuilder - hxxp://ak.imgag.com/imgag/kiw/toolbar/download/InstallerControl.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1236080153156
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-0014-0002-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - c:\program files\google\google toolbar\component\fastsearch_A8904FB862BD9564.dll
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: AtiExtEvent - Ati2evxx.dll
Notify: avgrsstarter - avgrsstx.dll
Notify: IntelWireless - c:\program files\intel\wireless\bin\LgNotify.dll
Notify: LBTWlgn - c:\program files\common files\logishrd\bluetooth\LBTWlgn.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\george\applic~1\mozilla\firefox\profiles\z7qeapaz.default\
FF - prefs.js: browser.startup.homepage - hxxp://webmail.aol.com/41757/aol/en-us/Suite.aspx
FF - component: c:\documents and settings\george\application data\mozilla\firefox\profiles\z7qeapaz.default\extensions\{7e7165e2-0767-448c-852f-5fa8714f2c37}\components\PlainOldFavorites.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npViewpoint.dll
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}

============= SERVICES / DRIVERS ===============

R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-3-2 335752]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2009-3-2 27784]
R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-3-2 108552]
R2 avg8emc;AVG Free8 E-mail Scanner;c:\progra~1\avg\avg8\avgemc.exe [2009-3-2 907032]
R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2009-3-2 298776]
R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2009-3-5 24652]
S0 cerc6;cerc6; [x]

=============== Created Last 30 ================

2009-07-29 19:44 <DIR> --d----- c:\program files\Trend Micro
2009-07-26 15:40 <DIR> --d----- c:\docume~1\george\applic~1\Uniblue
2009-07-26 15:40 <DIR> --d----- c:\program files\Uniblue
2009-07-24 20:23 <DIR> --d----- c:\windows\pss
2009-07-18 11:51 3,255 a------- c:\windows\system32\wbem\Outlook_01ca07bfa3fc36e6.mof
2009-07-16 21:29 56 a---h--- c:\windows\system32\ezsidmv.dat
2009-07-15 23:26 <DIR> --d--r-- c:\program files\Skype

==================== Find3M ====================

2009-07-13 13:36 38,160 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-07-13 13:36 19,096 a------- c:\windows\system32\drivers\mbam.sys
2009-07-11 20:42 335,752 a------- c:\windows\system32\drivers\avgldx86.sys
2009-07-03 13:09 915,456 a------- c:\windows\system32\wininet.dll
2009-06-26 09:03 11,952 a------- c:\windows\system32\avgrsstx.dll
2009-06-16 10:36 119,808 a------- c:\windows\system32\t2embed.dll
2009-06-16 10:36 81,920 a------- c:\windows\system32\fontsub.dll
2009-06-06 20:55 10,920 a------- C:\aolconnfix.exe
2009-06-03 15:09 1,291,264 a------- c:\windows\system32\quartz.dll
2009-05-12 15:12 26,144 a------- c:\windows\system32\spupdsvc.exe

============= FINISH: 13:18:43.93 ===============

Attached Files



#4 m0le

m0le

    Can U Dig It?


  • Malware Response Team
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  • Local time:04:18 PM

Posted 10 August 2009 - 06:42 PM

Hi GeoGoGo,

Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.
  • Please subscribe to this topic, if you haven't already.

  • Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.

  • Please reply to this post so I know you are there.
The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.

I will be back soon with the first instructions.

Thanks :thumbup2:
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#5 GeoGoGo

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Posted 11 August 2009 - 09:15 AM

Hi M0le! How is it going? I am here, ready when you are. Thank you in advance for the help and assistance with this issue.

#6 m0le

m0le

    Can U Dig It?


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Posted 11 August 2009 - 03:43 PM

Hi GeoGoGo,

I'm good thanks...

Your PC looks good too so we may have to go looking for anything bad.

Please download and run Process Explorer

If Process explorer won't execute rename it Iexplore.exe

Under File and Save As, create a log and post here

copy and paste the log into your next reply


Next

We need to scan for Rootkits with GMER
  • Please download GMER from one of the following locations, and save it to your desktop, please rename it as gamer.exe.
    • Main Mirror
      This version will download a randomly named file (Recommended)
    • Zip Mirror
      This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Close any and all open programs, as this process may crash your computer.
  • Double click Posted Image or Posted Image on your desktop.
  • Allow the gmer.sys driver to load if asked.
  • You may see this window. If you do, click No.
    Posted Image
  • Click on Posted Image and wait for the scan to finish.
  • If you see a rootkit warning window, click OK.
  • Push Posted Image and save the logfile to your desktop.
  • Copy and Paste the contents of that file in your next post.


Finally,

Please download Posted Image Malwarebytes Anti-Malware and save it to your desktop.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application or, if you are using Vista, right-click and select Run As Administrator on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Full Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes, they may alert you after scanning with MBAM. Please permit the program to allow the changes.

Thanks :thumbup2:
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#7 GeoGoGo

GeoGoGo
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Posted 12 August 2009 - 04:27 PM

Here are the logs you requested, M0le.

Process Explorer

Process PID CPU Description Company Name
System Idle Process 0 95.38
Interrupts n/a Hardware Interrupts
DPCs n/a Deferred Procedure Calls
System 4
smss.exe 664 Windows NT Session Manager Microsoft Corporation
csrss.exe 732 Client Server Runtime Process Microsoft Corporation
winlogon.exe 756 Windows NT Logon Application Microsoft Corporation
services.exe 800 1.54 Services and Controller app Microsoft Corporation
ati2evxx.exe 976 ATI External Event Utility EXE Module ATI Technologies Inc.
svchost.exe 992 Generic Host Process for Win32 Services Microsoft Corporation
rapimgr.exe 3016 ActiveSync RAPI Manager Microsoft Corporation
SkypeNames.exe 628 SkypeNames Skype Technologies S.A.
svchost.exe 1064 Generic Host Process for Win32 Services Microsoft Corporation
svchost.exe 1104 Generic Host Process for Win32 Services Microsoft Corporation
EvtEng.exe 1140 EvtEng Module Intel Corporation
S24EvMon.exe 1188 Event Monitor - Supports driver extensions to NIC Driver for wireless adapters. Intel Corporation
WLKEEPER.exe 1304 WLKEEPER Intel® Corporation
svchost.exe 1372 Generic Host Process for Win32 Services Microsoft Corporation
svchost.exe 1456 Generic Host Process for Win32 Services Microsoft Corporation
spoolsv.exe 1576 Spooler SubSystem App Microsoft Corporation
svchost.exe 1668 Generic Host Process for Win32 Services Microsoft Corporation
AOLacsd.exe 1700 AOL Connectivity Service America Online, Inc.
AppleMobileDeviceService.exe 1712 Apple Mobile Device Service Apple Inc.
avgwdsvc.exe 1760 AVG Watchdog Service AVG Technologies CZ, s.r.o.
avgrsx.exe 584 AVG Resident Shield Service AVG Technologies CZ, s.r.o.
avgnsx.exe 600 AVG Network scanner Service AVG Technologies CZ, s.r.o.
mDNSResponder.exe 1828 Bonjour Service Apple Inc.
svchost.exe 1840 Generic Host Process for Win32 Services Microsoft Corporation
jqs.exe 1904 Java™ Quick Starter Service Sun Microsystems, Inc.
MDM.EXE 1952 Machine Debug Manager Microsoft Corporation
RegSrvc.exe 1996 RegSrvc Module Intel Corporation
ViewpointService.exe 172 ViewMgr Viewpoint Corporation
avgemc.exe 540 AVG E-Mail Scanner AVG Technologies CZ, s.r.o.
avgcsrvx.exe 1792 AVG Scanning Core Module - Server Part AVG Technologies CZ, s.r.o.
alg.exe 2424 Application Layer Gateway Service Microsoft Corporation
lsass.exe 812 LSA Shell (Export Version) Microsoft Corporation
ZCfgSvc.exe 1352 ZeroCfgSvc MFC Application Intel Corporation
ati2evxx.exe 1876 ATI External Event Utility EXE Module ATI Technologies Inc.
explorer.exe 2160 Windows Explorer Microsoft Corporation
iFrmewrk.exe 2692 Intel Framework MFC Application Intel Corporation
Apoint.exe 2708 1.54 Alps Pointing-device Driver Alps Electric Co., Ltd.
avgtray.exe 2756 AVG Tray Monitor AVG Technologies CZ, s.r.o.
WinPatrol.exe 2788 WinPatrol System Monitor BillP Studios
boincmgr.exe 2816 BOINC Manager for Windows Space Sciences Laboratory
boinc.exe 3520 BOINC client Space Sciences Laboratory
boinctray.exe 2856 BOINC System Tray for Windows Space Sciences Laboratory
wcescomm.exe 2872 ActiveSync Connection Manager Microsoft Corporation
aim6.exe 2896 AIM AOL LLC
aolsoftware.exe 3704 AOL AOL LLC
Skype.exe 2932 Skype Skype Technologies S.A.
skypePM.exe 156 Skype Extras Manager Skype Technologies
ctfmon.exe 2972 CTF Loader Microsoft Corporation
SetPoint.exe 3076 Logitech SetPoint Event Manager (UNICODE) Logitech, Inc.
KHALMNPR.exe 3340 Logitech KHAL Main Process Logitech, Inc.
WINWORD.EXE 604 Microsoft Office Word Microsoft Corporation
avgcsrvx.exe 244 AVG Scanning Core Module - Server Part AVG Technologies CZ, s.r.o.
iexplore.exe 1200 Internet Explorer Microsoft Corporation
iexplore.exe 2324 Internet Explorer Microsoft Corporation
iexplore.exe 3248 1.54 Internet Explorer Microsoft Corporation
iexplore.exe 216 Internet Explorer Microsoft Corporation
ApntEx.exe 2944 Alps Pointing-device Driver for Windows NT/2000/XP Alps Electric Co., Ltd.
Ymsgr_tray.exe 3544 Yahoo! Messenger Tray Yahoo! Inc.
WinRAR.exe 4988 WinRAR archiver Alexander Roshal
procexp.exe 5136 Sysinternals Process Explorer Sysinternals - www.sysinternals.com


GMER

GMER 1.0.15.15020 [74556nm7.exe] - http://www.gmer.net
Rootkit scan 2009-08-12 16:09:07
Windows 5.1.2600 Service Pack 3


---- User IAT/EAT - GMER 1.0.15 ----

IAT C:\Program Files\AIM6\aim6.exe[3140] @ C:\WINDOWS\system32\ADVAPI32.dll [KERNEL32.dll!LoadLibraryExW] [6BFA9DE1] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\AIM6\aim6.exe[3140] @ C:\WINDOWS\system32\ADVAPI32.dll [KERNEL32.dll!SetUnhandledExceptionFilter] [6BFA9E6E] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\AIM6\aim6.exe[3140] @ C:\WINDOWS\system32\ADVAPI32.dll [KERNEL32.dll!LoadLibraryW] [6BFA9CCD] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\AIM6\aim6.exe[3140] @ C:\WINDOWS\system32\ADVAPI32.dll [KERNEL32.dll!LoadLibraryA] [6BFA9C46] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\AIM6\aim6.exe[3140] @ C:\WINDOWS\system32\RPCRT4.dll [KERNEL32.dll!LoadLibraryA] [6BFA9C46] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\AIM6\aim6.exe[3140] @ C:\WINDOWS\system32\RPCRT4.dll [KERNEL32.dll!LoadLibraryW] [6BFA9CCD] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\AIM6\aim6.exe[3140] @ C:\WINDOWS\system32\RPCRT4.dll [KERNEL32.dll!SetUnhandledExceptionFilter] [6BFA9E6E] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\AIM6\aim6.exe[3140] @ C:\WINDOWS\system32\Secur32.dll [KERNEL32.dll!SetUnhandledExceptionFilter] [6BFA9E6E] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\AIM6\aim6.exe[3140] @ C:\WINDOWS\system32\Secur32.dll [KERNEL32.dll!LoadLibraryA] [6BFA9C46] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\AIM6\aim6.exe[3140] @ C:\WINDOWS\system32\Secur32.dll [KERNEL32.dll!LoadLibraryW] [6BFA9CCD] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\AIM6\aim6.exe[3140] @ C:\WINDOWS\system32\MSVCRT.dll [KERNEL32.dll!SetUnhandledExceptionFilter] [6BFA9E6E] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\AIM6\aim6.exe[3140] @ C:\WINDOWS\system32\MSVCRT.dll [KERNEL32.dll!LoadLibraryA] [6BFA9C46] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\AIM6\aim6.exe[3140] @ C:\WINDOWS\system32\USER32.dll [KERNEL32.dll!LoadLibraryExW] [6BFA9DE1] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\AIM6\aim6.exe[3140] @ C:\WINDOWS\system32\USER32.dll [KERNEL32.dll!LoadLibraryA] [6BFA9C46] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\AIM6\aim6.exe[3140] @ C:\WINDOWS\system32\USER32.dll [KERNEL32.dll!SetUnhandledExceptionFilter] [6BFA9E6E] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\AIM6\aim6.exe[3140] @ C:\WINDOWS\system32\USER32.dll [KERNEL32.dll!LoadLibraryW] [6BFA9CCD] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\AIM6\aim6.exe[3140] @ C:\WINDOWS\system32\GDI32.dll [KERNEL32.dll!SetUnhandledExceptionFilter] [6BFA9E6E] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\AIM6\aim6.exe[3140] @ C:\WINDOWS\system32\GDI32.dll [KERNEL32.dll!LoadLibraryExW] [6BFA9DE1] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\AIM6\aim6.exe[3140] @ C:\WINDOWS\system32\GDI32.dll [KERNEL32.dll!LoadLibraryA] [6BFA9C46] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\AIM6\aim6.exe[3140] @ C:\WINDOWS\system32\GDI32.dll [KERNEL32.dll!LoadLibraryW] [6BFA9CCD] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\AIM6\aim6.exe[3140] @ C:\WINDOWS\system32\ole32.dll [KERNEL32.dll!LoadLibraryA] [6BFA9C46] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\AIM6\aim6.exe[3140] @ C:\WINDOWS\system32\ole32.dll [KERNEL32.dll!LoadLibraryW] [6BFA9CCD] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\AIM6\aim6.exe[3140] @ C:\WINDOWS\system32\ole32.dll [KERNEL32.dll!LoadLibraryExW] [6BFA9DE1] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\AIM6\aim6.exe[3140] @ C:\WINDOWS\system32\ole32.dll [KERNEL32.dll!LoadLibraryExA] [6BFA9D54] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\AIM6\aim6.exe[3140] @ C:\WINDOWS\system32\ole32.dll [KERNEL32.dll!SetUnhandledExceptionFilter] [6BFA9E6E] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\AIM6\aim6.exe[3140] @ C:\WINDOWS\system32\SHELL32.dll [KERNEL32.dll!SetUnhandledExceptionFilter] [6BFA9E6E] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\AIM6\aim6.exe[3140] @ C:\WINDOWS\system32\SHELL32.dll [KERNEL32.dll!LoadLibraryA] [6BFA9C46] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\AIM6\aim6.exe[3140] @ C:\WINDOWS\system32\SHELL32.dll [KERNEL32.dll!LoadLibraryW] [6BFA9CCD] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\AIM6\aim6.exe[3140] @ C:\WINDOWS\system32\SHELL32.dll [KERNEL32.dll!LoadLibraryExW] [6BFA9DE1] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\AIM6\aim6.exe[3140] @ C:\WINDOWS\system32\SHELL32.dll [KERNEL32.dll!LoadLibraryExA] [6BFA9D54] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\AIM6\aim6.exe[3140] @ C:\WINDOWS\system32\SHLWAPI.dll [KERNEL32.dll!SetUnhandledExceptionFilter] [6BFA9E6E] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\AIM6\aim6.exe[3140] @ C:\WINDOWS\system32\SHLWAPI.dll [KERNEL32.dll!LoadLibraryExA] [6BFA9D54] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\AIM6\aim6.exe[3140] @ C:\WINDOWS\system32\SHLWAPI.dll [KERNEL32.dll!LoadLibraryExW] [6BFA9DE1] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\AIM6\aim6.exe[3140] @ C:\WINDOWS\system32\SHLWAPI.dll [KERNEL32.dll!LoadLibraryW] [6BFA9CCD] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\AIM6\aim6.exe[3140] @ C:\WINDOWS\system32\SHLWAPI.dll [KERNEL32.dll!LoadLibraryA] [6BFA9C46] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe[3792] @ C:\WINDOWS\system32\GDI32.dll [KERNEL32.dll!LoadLibraryExW] [6113A40D] C:\Program Files\Yahoo!\Messenger\yui.dll
IAT C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe[3792] @ C:\WINDOWS\system32\GDI32.dll [KERNEL32.dll!LoadLibraryA] [6113A33F] C:\Program Files\Yahoo!\Messenger\yui.dll
IAT C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe[3792] @ C:\WINDOWS\system32\GDI32.dll [KERNEL32.dll!GetProcAddress] [61139C3F] C:\Program Files\Yahoo!\Messenger\yui.dll
IAT C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe[3792] @ C:\WINDOWS\system32\GDI32.dll [KERNEL32.dll!LoadLibraryW] [6113A37F] C:\Program Files\Yahoo!\Messenger\yui.dll
IAT C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe[3792] @ C:\WINDOWS\system32\USER32.dll [GDI32.dll!GetStockObject] [6113909F] C:\Program Files\Yahoo!\Messenger\yui.dll
IAT C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe[3792] @ C:\WINDOWS\system32\USER32.dll [KERNEL32.dll!LoadLibraryExW] [6113A40D] C:\Program Files\Yahoo!\Messenger\yui.dll
IAT C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe[3792] @ C:\WINDOWS\system32\USER32.dll [KERNEL32.dll!LoadLibraryA] [6113A33F] C:\Program Files\Yahoo!\Messenger\yui.dll
IAT C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe[3792] @ C:\WINDOWS\system32\USER32.dll [KERNEL32.dll!GetProcAddress] [61139C3F] C:\Program Files\Yahoo!\Messenger\yui.dll
IAT C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe[3792] @ C:\WINDOWS\system32\USER32.dll [KERNEL32.dll!LoadLibraryW] [6113A37F] C:\Program Files\Yahoo!\Messenger\yui.dll
IAT C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe[3792] @ C:\WINDOWS\system32\SHLWAPI.dll [GDI32.dll!GetStockObject] [6113909F] C:\Program Files\Yahoo!\Messenger\yui.dll
IAT C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe[3792] @ C:\WINDOWS\system32\SHLWAPI.dll [KERNEL32.dll!LoadLibraryExA] [6113A3BF] C:\Program Files\Yahoo!\Messenger\yui.dll
IAT C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe[3792] @ C:\WINDOWS\system32\SHLWAPI.dll [KERNEL32.dll!LoadLibraryExW] [6113A40D] C:\Program Files\Yahoo!\Messenger\yui.dll
IAT C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe[3792] @ C:\WINDOWS\system32\SHLWAPI.dll [KERNEL32.dll!LoadLibraryW] [6113A37F] C:\Program Files\Yahoo!\Messenger\yui.dll
IAT C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe[3792] @ C:\WINDOWS\system32\SHLWAPI.dll [KERNEL32.dll!LoadLibraryA] [6113A33F] C:\Program Files\Yahoo!\Messenger\yui.dll
IAT C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe[3792] @ C:\WINDOWS\system32\SHLWAPI.dll [KERNEL32.dll!GetProcAddress] [61139C3F] C:\Program Files\Yahoo!\Messenger\yui.dll
IAT C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe[3792] @ C:\WINDOWS\system32\SHLWAPI.dll [USER32.dll!DefWindowProcA] [61139856] C:\Program Files\Yahoo!\Messenger\yui.dll
IAT C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe[3792] @ C:\WINDOWS\system32\SHLWAPI.dll [USER32.dll!DefWindowProcW] [61139856] C:\Program Files\Yahoo!\Messenger\yui.dll
IAT C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe[3792] @ C:\WINDOWS\system32\SHLWAPI.dll [USER32.dll!GetSysColor] [61138FE2] C:\Program Files\Yahoo!\Messenger\yui.dll
IAT C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe[3792] @ C:\WINDOWS\system32\SHLWAPI.dll [USER32.dll!TrackPopupMenu] [61138F66] C:\Program Files\Yahoo!\Messenger\yui.dll
IAT C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe[3792] @ C:\WINDOWS\system32\SHLWAPI.dll [USER32.dll!TrackPopupMenuEx] [61138FA4] C:\Program Files\Yahoo!\Messenger\yui.dll
IAT C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe[3792] @ C:\WINDOWS\system32\SHELL32.dll [GDI32.dll!GetStockObject] [6113909F] C:\Program Files\Yahoo!\Messenger\yui.dll
IAT C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe[3792] @ C:\WINDOWS\system32\SHELL32.dll [KERNEL32.dll!LoadLibraryA] [6113A33F] C:\Program Files\Yahoo!\Messenger\yui.dll
IAT C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe[3792] @ C:\WINDOWS\system32\SHELL32.dll [KERNEL32.dll!LoadLibraryW] [6113A37F] C:\Program Files\Yahoo!\Messenger\yui.dll
IAT C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe[3792] @ C:\WINDOWS\system32\SHELL32.dll [KERNEL32.dll!GetProcAddress] [61139C3F] C:\Program Files\Yahoo!\Messenger\yui.dll
IAT C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe[3792] @ C:\WINDOWS\system32\SHELL32.dll [KERNEL32.dll!LoadLibraryExW] [6113A40D] C:\Program Files\Yahoo!\Messenger\yui.dll
IAT C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe[3792] @ C:\WINDOWS\system32\SHELL32.dll [KERNEL32.dll!LoadLibraryExA] [6113A3BF] C:\Program Files\Yahoo!\Messenger\yui.dll
IAT C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe[3792] @ C:\WINDOWS\system32\SHELL32.dll [USER32.dll!AnimateWindow] [611390DD] C:\Program Files\Yahoo!\Messenger\yui.dll
IAT C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe[3792] @ C:\WINDOWS\system32\SHELL32.dll [USER32.dll!TrackPopupMenuEx] [61138FA4] C:\Program Files\Yahoo!\Messenger\yui.dll
IAT C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe[3792] @ C:\WINDOWS\system32\SHELL32.dll [USER32.dll!DefWindowProcA] [61139856] C:\Program Files\Yahoo!\Messenger\yui.dll
IAT C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe[3792] @ C:\WINDOWS\system32\SHELL32.dll [USER32.dll!GetSysColor] [61138FE2] C:\Program Files\Yahoo!\Messenger\yui.dll
IAT C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe[3792] @ C:\WINDOWS\system32\SHELL32.dll [USER32.dll!DefWindowProcW] [61139856] C:\Program Files\Yahoo!\Messenger\yui.dll
IAT C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe[3792] @ C:\WINDOWS\system32\SHELL32.dll [USER32.dll!GetSysColorBrush] [611390A5] C:\Program Files\Yahoo!\Messenger\yui.dll
IAT C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe[3792] @ C:\WINDOWS\system32\SHELL32.dll [USER32.dll!TrackPopupMenu] [61138F66] C:\Program Files\Yahoo!\Messenger\yui.dll
IAT C:\Program Files\AIM6\aolsoftware.exe[3860] @ C:\WINDOWS\system32\ADVAPI32.dll [KERNEL32.dll!LoadLibraryExW] [6BFA9DE1] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\AIM6\aolsoftware.exe[3860] @ C:\WINDOWS\system32\ADVAPI32.dll [KERNEL32.dll!SetUnhandledExceptionFilter] [6BFA9E6E] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\AIM6\aolsoftware.exe[3860] @ C:\WINDOWS\system32\ADVAPI32.dll [KERNEL32.dll!LoadLibraryW] [6BFA9CCD] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\AIM6\aolsoftware.exe[3860] @ C:\WINDOWS\system32\ADVAPI32.dll [KERNEL32.dll!LoadLibraryA] [6BFA9C46] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\AIM6\aolsoftware.exe[3860] @ C:\WINDOWS\system32\RPCRT4.dll [KERNEL32.dll!LoadLibraryA] [6BFA9C46] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\AIM6\aolsoftware.exe[3860] @ C:\WINDOWS\system32\RPCRT4.dll [KERNEL32.dll!LoadLibraryW] [6BFA9CCD] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\AIM6\aolsoftware.exe[3860] @ C:\WINDOWS\system32\RPCRT4.dll [KERNEL32.dll!SetUnhandledExceptionFilter] [6BFA9E6E] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\AIM6\aolsoftware.exe[3860] @ C:\WINDOWS\system32\Secur32.dll [KERNEL32.dll!SetUnhandledExceptionFilter] [6BFA9E6E] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\AIM6\aolsoftware.exe[3860] @ C:\WINDOWS\system32\Secur32.dll [KERNEL32.dll!LoadLibraryA] [6BFA9C46] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\AIM6\aolsoftware.exe[3860] @ C:\WINDOWS\system32\Secur32.dll [KERNEL32.dll!LoadLibraryW] [6BFA9CCD] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\AIM6\aolsoftware.exe[3860] @ C:\WINDOWS\system32\USER32.dll [KERNEL32.dll!LoadLibraryExW] [6BFA9DE1] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\AIM6\aolsoftware.exe[3860] @ C:\WINDOWS\system32\USER32.dll [KERNEL32.dll!LoadLibraryA] [6BFA9C46] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\AIM6\aolsoftware.exe[3860] @ C:\WINDOWS\system32\USER32.dll [KERNEL32.dll!SetUnhandledExceptionFilter] [6BFA9E6E] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\AIM6\aolsoftware.exe[3860] @ C:\WINDOWS\system32\USER32.dll [KERNEL32.dll!LoadLibraryW] [6BFA9CCD] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\AIM6\aolsoftware.exe[3860] @ C:\WINDOWS\system32\GDI32.dll [KERNEL32.dll!SetUnhandledExceptionFilter] [6BFA9E6E] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\AIM6\aolsoftware.exe[3860] @ C:\WINDOWS\system32\GDI32.dll [KERNEL32.dll!LoadLibraryExW] [6BFA9DE1] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\AIM6\aolsoftware.exe[3860] @ C:\WINDOWS\system32\GDI32.dll [KERNEL32.dll!LoadLibraryA] [6BFA9C46] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\AIM6\aolsoftware.exe[3860] @ C:\WINDOWS\system32\GDI32.dll [KERNEL32.dll!LoadLibraryW] [6BFA9CCD] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\AIM6\aolsoftware.exe[3860] @ C:\WINDOWS\system32\SHELL32.dll [KERNEL32.dll!SetUnhandledExceptionFilter] [6BFA9E6E] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\AIM6\aolsoftware.exe[3860] @ C:\WINDOWS\system32\SHELL32.dll [KERNEL32.dll!LoadLibraryA] [6BFA9C46] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\AIM6\aolsoftware.exe[3860] @ C:\WINDOWS\system32\SHELL32.dll [KERNEL32.dll!LoadLibraryW] [6BFA9CCD] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\AIM6\aolsoftware.exe[3860] @ C:\WINDOWS\system32\SHELL32.dll [KERNEL32.dll!LoadLibraryExW] [6BFA9DE1] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\AIM6\aolsoftware.exe[3860] @ C:\WINDOWS\system32\SHELL32.dll [KERNEL32.dll!LoadLibraryExA] [6BFA9D54] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\AIM6\aolsoftware.exe[3860] @ C:\WINDOWS\system32\msvcrt.dll [KERNEL32.dll!SetUnhandledExceptionFilter] [6BFA9E6E] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\AIM6\aolsoftware.exe[3860] @ C:\WINDOWS\system32\msvcrt.dll [KERNEL32.dll!LoadLibraryA] [6BFA9C46] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\AIM6\aolsoftware.exe[3860] @ C:\WINDOWS\system32\SHLWAPI.dll [KERNEL32.dll!SetUnhandledExceptionFilter] [6BFA9E6E] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\AIM6\aolsoftware.exe[3860] @ C:\WINDOWS\system32\SHLWAPI.dll [KERNEL32.dll!LoadLibraryExA] [6BFA9D54] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\AIM6\aolsoftware.exe[3860] @ C:\WINDOWS\system32\SHLWAPI.dll [KERNEL32.dll!LoadLibraryExW] [6BFA9DE1] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\AIM6\aolsoftware.exe[3860] @ C:\WINDOWS\system32\SHLWAPI.dll [KERNEL32.dll!LoadLibraryW] [6BFA9CCD] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\AIM6\aolsoftware.exe[3860] @ C:\WINDOWS\system32\SHLWAPI.dll [KERNEL32.dll!LoadLibraryA] [6BFA9C46] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\AIM6\aolsoftware.exe[3860] @ C:\WINDOWS\system32\ole32.dll [KERNEL32.dll!LoadLibraryA] [6BFA9C46] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\AIM6\aolsoftware.exe[3860] @ C:\WINDOWS\system32\ole32.dll [KERNEL32.dll!LoadLibraryW] [6BFA9CCD] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\AIM6\aolsoftware.exe[3860] @ C:\WINDOWS\system32\ole32.dll [KERNEL32.dll!LoadLibraryExW] [6BFA9DE1] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\AIM6\aolsoftware.exe[3860] @ C:\WINDOWS\system32\ole32.dll [KERNEL32.dll!LoadLibraryExA] [6BFA9D54] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\AIM6\aolsoftware.exe[3860] @ C:\WINDOWS\system32\ole32.dll [KERNEL32.dll!SetUnhandledExceptionFilter] [6BFA9E6E] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\AIM6\aolsoftware.exe[3860] @ C:\WINDOWS\system32\SAMLIB.dll [KERNEL32.dll!SetUnhandledExceptionFilter] [6BFA9E6E] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)

---- Devices - GMER 1.0.15 ----

AttachedDevice \Driver\Tcpip \Device\Ip avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
AttachedDevice \Driver\Tcpip \Device\Tcp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)

Device \Driver\BTHUSB \Device\00000085 bthport.sys (Bluetooth Bus Driver/Microsoft Corporation)
Device \Driver\BTHUSB \Device\00000087 bthport.sys (Bluetooth Bus Driver/Microsoft Corporation)

AttachedDevice \Driver\Tcpip \Device\Udp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
AttachedDevice \Driver\Tcpip \Device\RawIp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)

Device \FileSystem\Fs_Rec \FileSystem\UdfsCdRomRecognizer tfsnifs.sys (Drive Letter Access Component/Sonic Solutions)
Device \FileSystem\Fs_Rec \FileSystem\FatCdRomRecognizer tfsnifs.sys (Drive Letter Access Component/Sonic Solutions)
Device \FileSystem\Fs_Rec \FileSystem\CdfsRecognizer tfsnifs.sys (Drive Letter Access Component/Sonic Solutions)
Device \FileSystem\Fs_Rec \FileSystem\FatDiskRecognizer tfsnifs.sys (Drive Letter Access Component/Sonic Solutions)
Device \FileSystem\Fs_Rec \FileSystem\UdfsDiskRecognizer tfsnifs.sys (Drive Letter Access Component/Sonic Solutions)
Device \FileSystem\Cdfs \Cdfs tfsnifs.sys (Drive Letter Access Component/Sonic Solutions)

---- Registry - GMER 1.0.15 ----

Reg HKLM\SYSTEM\CurrentControlSet\Services\BTHPORT\Parameters\Keys\0010c6765d06
Reg HKLM\SYSTEM\ControlSet002\Services\BTHPORT\Parameters\Keys\0010c6765d06 (not active ControlSet)

---- EOF - GMER 1.0.15 ----


MalwareBytes

Malwarebytes' Anti-Malware 1.40
Database version: 2613
Windows 5.1.2600 Service Pack 3

8/12/2009 5:16:51 PM
mbam-log-2009-08-12 (17-16-51).txt

Scan type: Full Scan (C:\|D:\|)
Objects scanned: 168285
Time elapsed: 58 minute(s), 48 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)



Thank you for the help, M0le. Have a great afternoon.

George D.

#8 m0le

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Posted 12 August 2009 - 05:35 PM

Hi GeoGoGo,

This is a clean set of logs.

We'll run one more scan to double check but I think we're looking at non-malware issues here for which you need to post in a different forum.

Iexplore is running a number of times but the processes are all legitimate. There is nothing showing for rootkits and MBAM is clean.

I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Check Posted Image
  • Push the Start button.
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the Posted Image button.
  • Push Posted Image
Thanks :thumbup2:
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#9 m0le

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Posted 15 August 2009 - 07:01 PM

Are you still there, GeoGoGo?
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#10 GeoGoGo

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Posted 16 August 2009 - 10:30 AM

m0le,

Sorry for the hold up but life goes on! LOL! Here is the ESET log. Thank you for all the assistance.


George D.

Attached Files



#11 m0le

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Posted 16 August 2009 - 01:30 PM

Your AIM software was infected. Where did you get that from?

There are also two other deletions which aren't a problem.

Just a bit of tidying up to do. How is the PC doing now?

Viewpoint Manager is considered as foistware instead of malware since it is installed without users approval but doesn't spy or do anything "bad". This changed from what we know in 2006 read this article:

http://www.clickz.com/news/article.php/3561546

I suggest you remove the program now. Click on start > run > and then paste the following into the "open" field: appwiz.cpl and press OK. From within Add or Remove Programs uninstall the following if they exist: Viewpoint, Viewpoint Manager, Viewpoint Media Player.


Then

Please download JavaRa to your desktop and unzip it to its own folder
  • Run JavaRa.exe, pick the language of your choice and click Select. Then click Remove Older Versions.
  • Accept any prompts.
  • Open JavaRa.exe again and select Search For Updates.
  • Select Update Using Sun Java's Website then click Search and click on the Open Webpage button. Download and install the latest Java Runtime Environment (JRE) version for your computer.
Thanks, sorry I had to bump you :thumbup2:
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#12 GeoGoGo

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Posted 17 August 2009 - 08:06 AM

m0le,

I have finished with the instructions and I am sorry to say I pretty much have all the same issues. Still hangs with 100% iexplorer.exe and very sluggish. Would you happen to have any other suggestions? As far as the infected AIM, I really do not remember where I downloaded it from.

I do greatly appreciate all of your time and effort wit this matter. Thank you very much and have a great day!

George D.

#13 m0le

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Posted 17 August 2009 - 02:59 PM

Okay, there may be rootkit/backdoor/trojan activity which scanning hasn't found.

Please download ComboFix from one of these locations:* IMPORTANT !!! Save ComboFix.exe to your Desktop but rename it Combo-Fix.exe
  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. (Click on this link to see a list of programs that should be disabled. The list is not all inclusive.)
  • Double click on Combo-Fix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Posted Image


Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Posted Image


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.

Let's see if that unearths anything sneaky :thumbup2:
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#14 m0le

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Posted 21 August 2009 - 03:37 PM

Are you still there GeoGoGo?
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#15 m0le

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Posted 23 August 2009 - 06:24 AM

Since this issue appears to be resolved ... this topic has been closed. Glad we could help. :thumbup2:

If you're the topic starter, and need this topic reopened, please contact me via pm with the address of the thread.

Everyone else please begin a New Topic.
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