Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Slow computer and apps will not open


  • Please log in to reply
11 replies to this topic

#1 heatlover1

heatlover1

  • Members
  • 38 posts
  • OFFLINE
  •  
  • Local time:07:39 AM

Posted 29 July 2009 - 06:23 PM

All of my sudden my computer decides to due a 180 and everything is just slow. I do not see any signs of a virus so I cant say what I am infected with( or not?) Hopefully, BC, you can tell me what I should do because My paintshop pro refuses to open IE8 slow if i can get it to open and applications are a pain to manage because everything takes a year and a day.

Edited by The weatherman, 29 July 2009 - 06:29 PM.
Moved from HJT to a more appropriate forum. Tw

[COLOR=red][FONT=Times][SIZE=7]Tim

BC AdBot (Login to Remove)

 


#2 Budapest

Budapest

    Bleepin' Cynic


  • Moderator
  • 23,579 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:09:39 PM

Posted 29 July 2009 - 06:33 PM

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 heatlover1

heatlover1
  • Topic Starter

  • Members
  • 38 posts
  • OFFLINE
  •  
  • Local time:07:39 AM

Posted 31 July 2009 - 07:19 PM

here is the Malwarebytes log

Malwarebytes' Anti-Malware 1.39
Database version: 2538
Windows 5.1.2600 Service Pack 3

7/31/2009 7:53:53 PM
mbam-log-2009-07-31 (19-53-53).txt

Scan type: Quick Scan
Objects scanned: 120718
Time elapsed: 14 minute(s), 23 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 2
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{0ed403e8-470a-4a8a-85a4-d7688cfe39a3} (Adware.Gamevance) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)
[COLOR=red][FONT=Times][SIZE=7]Tim

#4 Budapest

Budapest

    Bleepin' Cynic


  • Moderator
  • 23,579 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:09:39 PM

Posted 01 August 2009 - 01:30 AM

Reboot your computer, run the Malwarebytes full scan and post the new log.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#5 heatlover1

heatlover1
  • Topic Starter

  • Members
  • 38 posts
  • OFFLINE
  •  
  • Local time:07:39 AM

Posted 01 August 2009 - 02:26 PM

Malwarebytes full scan log


Malwarebytes' Anti-Malware 1.39
Database version: 2538
Windows 5.1.2600 Service Pack 3

8/1/2009 3:16:44 PM
mbam-log-2009-08-01 (15-16-44).txt

Scan type: Full Scan (C:\|D:\|)
Objects scanned: 230065
Time elapsed: 3 hour(s), 8 minute(s), 30 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)
[COLOR=red][FONT=Times][SIZE=7]Tim

#6 Budapest

Budapest

    Bleepin' Cynic


  • Moderator
  • 23,579 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:09:39 PM

Posted 01 August 2009 - 04:40 PM

Please download ATF Cleaner by Atribune & save it to your desktop. alternate download link DO NOT use yet.
Please download and install SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here and unzip into the program's folder.)
  • Under the "Configuration and Preferences", click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#7 heatlover1

heatlover1
  • Topic Starter

  • Members
  • 38 posts
  • OFFLINE
  •  
  • Local time:07:39 AM

Posted 05 August 2009 - 08:32 PM

)Malwarebytes' Anti-Malware 1.39
Database version: 2538
Windows 5.1.2600 Service Pack 3

8/1/2009 3:16:44 PM
mbam-log-2009-08-01 (15-16-44).txt

Scan type: Full Scan (C:\|D:\|)
Objects scanned: 230065
Time elapsed: 3 hour(s), 8 minute(s), 30 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

Edited by heatlover1, 05 August 2009 - 08:34 PM.

[COLOR=red][FONT=Times][SIZE=7]Tim

#8 Budapest

Budapest

    Bleepin' Cynic


  • Moderator
  • 23,579 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:09:39 PM

Posted 05 August 2009 - 08:35 PM

This isn't the SUPERAntiSpyware log.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#9 heatlover1

heatlover1
  • Topic Starter

  • Members
  • 38 posts
  • OFFLINE
  •  
  • Local time:07:39 AM

Posted 08 August 2009 - 07:24 PM

Sorry about that opened the wrong program

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 08/08/2009 at 07:41 PM

Application Version : 4.27.1002

Core Rules Database Version : 4033
Trace Rules Database Version: 1973

Scan type : Complete Scan
Total Scan Time : 04:45:42

Memory items scanned : 270
Memory threats detected : 0
Registry items scanned : 6674
Registry threats detected : 0
File items scanned : 98568
File threats detected : 4

Adware.Tracking Cookie
C:\Documents and Settings\Tim\Cookies\tim@media.expedia[2].txt
C:\Documents and Settings\Tim\Cookies\tim@adinterax[1].txt
C:\Documents and Settings\Tim\Cookies\tim@marriottinternational.122.2o7[1].txt
C:\Documents and Settings\Tim\Cookies\tim@ads.madisonavenue[1].txt
[COLOR=red][FONT=Times][SIZE=7]Tim

#10 Budapest

Budapest

    Bleepin' Cynic


  • Moderator
  • 23,579 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:09:39 PM

Posted 09 August 2009 - 03:59 PM

How's your computer running now?
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#11 heatlover1

heatlover1
  • Topic Starter

  • Members
  • 38 posts
  • OFFLINE
  •  
  • Local time:07:39 AM

Posted 10 August 2009 - 07:58 PM

It's seems to be running faster I still can not open my Jasc paint shop pro I have tried to uninstall re install and run repair from the diisk and i can not open it. someone told me that i might have to unistall it and the clean my Register key or something like that then try and reinstall. not sure how to clean it. I think i might just have to call Jasac support. Thank you for all your help in getting my computer running faster :thumbsup:
[COLOR=red][FONT=Times][SIZE=7]Tim

#12 Budapest

Budapest

    Bleepin' Cynic


  • Moderator
  • 23,579 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:09:39 PM

Posted 12 August 2009 - 04:05 PM

I think it would be a good idea to try reinstalling Jasc paint shop pro.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users