Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

HiJackThis Log


  • This topic is locked This topic is locked
14 replies to this topic

#1 masterblaster201

masterblaster201

  • Members
  • 37 posts
  • OFFLINE
  •  
  • Local time:08:58 PM

Posted 29 July 2009 - 04:03 PM

Hello,
I am attaching my log file to see if you can determine what is going on. I have been experiencing all kinds of problems for about 2 weeks, when I click to browse the web I get 2 windows to open immediately, when in a browser window if I move the mouse my window either shrinks or closes, when trying to scroll down the page it jumps to any link that might be showing on that page, my address book has added "and" to everyones name. I can't select a single email to read it opens all that I have received, I can't do a Shift, select without it opening all the ones selected. In general my machine has gone nuts and I'm sure I'm infected one way or another. In my Trend Micro Log under Trojan Cleaner I have "HTML IFRAME.HT" it says it has been cleaned but it won't let me erase it. Also I can't set a custom scan at all. Any ideas?

Attached Files



BC AdBot (Login to Remove)

 


#2 etavares

etavares

    Bleepin' Remover


  • Malware Response Team
  • 15,514 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:09:58 PM

Posted 07 August 2009 - 05:15 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


If I don't respond within 2 days, please feel free to PM me.
Please don't ask for help via PM. The forums are there for a reason. Please post in the forums so others may benefit as well.

Posted Image
Unified Network of Instructors and Trusted Eliminators
 


#3 masterblaster201

masterblaster201
  • Topic Starter

  • Members
  • 37 posts
  • OFFLINE
  •  
  • Local time:08:58 PM

Posted 11 August 2009 - 09:57 PM

Any help is appreciated.

DDS (Ver_09-07-30.01) - NTFSx86
Run by Ed Evans at 21:53:32.40 on Tue 08/11/2009
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1022.485 [GMT -5:00]

AV: McAfee VirusScan *On-access scanning enabled* (Updated) {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: McAfee Personal Firewall *enabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Google\Update\1.2.183.7\GoogleCrashHandler.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\sttray.exe
C:\Program Files\Creative\Mixer\CTSVolFE.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
svchost.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\HPZipm12.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Ed Evans\Local Settings\Temporary Internet Files\Content.IE5\I161ZP6R\dds[1].scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.yahoo.com/
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\mcafee\virusscan\scriptsn.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.1.1309.3572\swg.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [EasyDVDMon]
uRun: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "c:\program files\common files\ahead\lib\NMBgMonitor.exe"
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [IDTSysTrayApp] sttray.exe
mRun: [CTSVolFE.exe] "c:\program files\creative\mixer\CTSVolFE.exe" /r
mRun: [SigmatelSysTrayApp] stsystra.exe
mRun: [mcagent_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkey
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpphot~1.lnk - c:\program files\hp\digital imaging\bin\hpqthb08.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\mic273~1\office12\REFIEBAR.DLL
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1242927784359
DPF: {C1FDEE68-98D5-4F42-A4DD-D0BECF5077EB} - hxxp://tools.ebayimg.com/eps/wl/activex/eBay_Enhanced_Picture_Control_v1-0-27-0.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

============= SERVICES / DRIVERS ===============

R1 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2009-5-13 214024]
R2 McProxy;McAfee Proxy Service;c:\progra~1\common~1\mcafee\mcproxy\mcproxy.exe [2009-8-4 359952]
R2 McShield;McAfee Real-time Scanner;c:\progra~1\mcafee\viruss~1\mcshield.exe [2009-8-4 144704]
R3 McSysmon;McAfee SystemGuards;c:\progra~1\mcafee\viruss~1\mcsysmon.exe [2009-8-4 606736]
R3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2009-8-4 79816]
R3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2009-8-4 35272]
R3 mfesmfk;McAfee Inc. mfesmfk;c:\windows\system32\drivers\mfesmfk.sys [2009-8-4 40552]
S2 gupdate1ca0fb37dea02f2;Google Update Service (gupdate1ca0fb37dea02f2);c:\program files\google\update\GoogleUpdate.exe [2009-7-28 133104]
S3 mferkdk;McAfee Inc. mferkdk;c:\windows\system32\drivers\mferkdk.sys [2009-8-4 34248]

=============== Created Last 30 ================

2009-08-04 13:52 7,109 a------- c:\windows\system32\Config.MPF
2009-08-04 13:49 79,816 a------- c:\windows\system32\drivers\mfeavfk.sys
2009-08-04 13:49 40,552 a------- c:\windows\system32\drivers\mfesmfk.sys
2009-08-04 13:49 35,272 a------- c:\windows\system32\drivers\mfebopk.sys
2009-08-04 13:49 120,136 a------- c:\windows\system32\drivers\Mpfp.sys
2009-08-04 13:49 <DIR> --d----- c:\program files\common files\McAfee
2009-08-04 13:49 <DIR> --d----- c:\program files\McAfee.com
2009-08-04 13:49 <DIR> --d----- c:\program files\McAfee
2009-08-04 13:47 34,248 a------- c:\windows\system32\drivers\mferkdk.sys
2009-08-04 12:02 <DIR> --d----- c:\windows\pss
2009-08-04 09:46 <DIR> --d----- c:\program files\boepen
2009-07-29 06:29 594,432 -c------ c:\windows\system32\dllcache\msfeeds.dll
2009-07-29 06:29 55,296 -c------ c:\windows\system32\dllcache\msfeedsbs.dll

==================== Find3M ====================

2009-07-03 12:09 915,456 a------- c:\windows\system32\wininet.dll
2009-06-22 00:32 1,807 a------- c:\windows\checkip.dat
2009-06-16 09:36 119,808 a------- c:\windows\system32\t2embed.dll
2009-06-16 09:36 81,920 a------- c:\windows\system32\fontsub.dll
2009-06-03 14:09 1,291,264 a------- c:\windows\system32\quartz.dll
2009-05-21 13:46 117,390 a------- c:\windows\hpoins11.dat
2009-05-21 13:11 87,263 a------- c:\windows\pchealth\helpctr\offlinecache\index.dat
2009-05-21 02:17 21,640 a------- c:\windows\system32\emptyregdb.dat

============= FINISH: 21:54:07.31 ===============

Attached Files


Edited by PropagandaPanda, 14 August 2009 - 12:52 PM.


#4 m0le

m0le

    Can U Dig It?


  • Malware Response Team
  • 34,527 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:London, UK
  • Local time:01:58 AM

Posted 15 August 2009 - 12:58 PM

Hi masterblaster201,

Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.
  • Please subscribe to this topic, if you haven't already.

  • Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.

  • Please reply to this post so I know you are there.
The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.

I will be back soon with the first instructions.

Thanks :thumbup2:
Posted Image
m0le is a proud member of UNITE

#5 masterblaster201

masterblaster201
  • Topic Starter

  • Members
  • 37 posts
  • OFFLINE
  •  
  • Local time:08:58 PM

Posted 15 August 2009 - 03:55 PM

I'm awaiting further instructions Commander Mole.

#6 m0le

m0le

    Can U Dig It?


  • Malware Response Team
  • 34,527 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:London, UK
  • Local time:01:58 AM

Posted 15 August 2009 - 06:44 PM

Commander m0le?

I like it :)

The logs don't seem too bad so we need to go deeper.

We Need to check for Rootkits with RootRepeal
  • Download RootRepeal from the following location and save it to your desktop.
  • Extract RootRepeal.exe from the archive.
  • Open Posted Image on your desktop.
  • Click the Posted Image tab.
  • Click the Posted Image button.
  • Check all seven boxes: Posted Image
  • Push Ok
  • Check the box for your main system drive (Usually C:), and press Ok.
  • Allow RootRepeal to run a scan of your system. This may take some time.
  • Once the scan completes, push the Posted Image button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your next reply, please.
Then

Please download Posted Image Malwarebytes Anti-Malware and save it to your desktop.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application or, if you are using Vista, right-click and select Run As Administrator on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Full Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes, they may alert you after scanning with MBAM. Please permit the program to allow the changes.


Finally a more detailed scan than DDS

We need to create an OTL Report
  • Please download OTL By OldTimer
  • Save it to your desktop.
  • Double click on the Posted Image icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • Push the Posted Image button.
  • Two reports will open, copy and paste them in a reply here:[list]
    OTListIt.txt <-- Will be opened
    Extra.txt <-- Will be minimized
Thanks :thumbup2:
Posted Image
m0le is a proud member of UNITE

#7 masterblaster201

masterblaster201
  • Topic Starter

  • Members
  • 37 posts
  • OFFLINE
  •  
  • Local time:08:58 PM

Posted 15 August 2009 - 07:27 PM

Roger Commander.

#8 masterblaster201

masterblaster201
  • Topic Starter

  • Members
  • 37 posts
  • OFFLINE
  •  
  • Local time:08:58 PM

Posted 17 August 2009 - 01:32 PM

Here are all the requested files.

Attached Files



#9 m0le

m0le

    Can U Dig It?


  • Malware Response Team
  • 34,527 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:London, UK
  • Local time:01:58 AM

Posted 17 August 2009 - 05:28 PM

Most of the logs are not telling me much. The OTL log does show some unusual activity has been taking place in your PC, though I'm not sure that it's malware that's causing it.

Let's do a straight online scan and see if anything comes up.

I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Check Posted Image
  • Push the Start button.
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the Posted Image button.
  • Push Posted Image
Thanks :thumbup2:
Posted Image
m0le is a proud member of UNITE

#10 masterblaster201

masterblaster201
  • Topic Starter

  • Members
  • 37 posts
  • OFFLINE
  •  
  • Local time:08:58 PM

Posted 19 August 2009 - 08:00 AM

I ran the ESET scan and it came back with no suspicious activity.

#11 m0le

m0le

    Can U Dig It?


  • Malware Response Team
  • 34,527 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:London, UK
  • Local time:01:58 AM

Posted 19 August 2009 - 11:59 AM

This is not a malware problem, masterblaster201. If these symptoms persist after I have gone through the basic repair options I will be referring you to another forum.

There may have been malware activity previously which has messed with your settings but there is definitely nothing there now. We can run a tool to attempt to reset these settings.

We need to repair some of windows' internal registration settings

Please read through this guide first
  • Please download Dial-A-Fix
  • Extract the zip file to your desktop.
  • Double click Dial-a-Fix.exe to start the program.
  • Press the green double checkmark box (Looks like this: Posted Image)
  • UNcheck "Empty Temp Folders", as well as "Adjust Time/Date" in the prep section. The prep section should then look like this:
    Posted Image
  • When the window looks like this, press the GO button in the bottom of the window.
    Posted Image
  • Exit/Close Dial-A-Fix
Let me know how that goes in your next post. :thumbup2:
Posted Image
m0le is a proud member of UNITE

#12 masterblaster201

masterblaster201
  • Topic Starter

  • Members
  • 37 posts
  • OFFLINE
  •  
  • Local time:08:58 PM

Posted 23 August 2009 - 12:09 AM

I'm attaching the log because I received several error messages during the scan.

Attached Files



#13 m0le

m0le

    Can U Dig It?


  • Malware Response Team
  • 34,527 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:London, UK
  • Local time:01:58 AM

Posted 23 August 2009 - 09:51 AM

Dial-A-Fix is a good program but has not been updated for some time so some newer system files do not get dealt with and cause errors.

We should try a system file scan next.

We need to run a system file check.

Go to the Run box on the Start Menu and type in:

sfc /scannow

Press Enter

More info on this process can be found here.

Please post back with the results and let me know what symptoms persist.

Edited by m0le, 23 August 2009 - 09:52 AM.

Posted Image
m0le is a proud member of UNITE

#14 m0le

m0le

    Can U Dig It?


  • Malware Response Team
  • 34,527 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:London, UK
  • Local time:01:58 AM

Posted 30 August 2009 - 02:48 PM

Are you still there masterblaster?
Posted Image
m0le is a proud member of UNITE

#15 m0le

m0le

    Can U Dig It?


  • Malware Response Team
  • 34,527 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:London, UK
  • Local time:01:58 AM

Posted 31 August 2009 - 02:46 PM

Since this issue appears to be resolved ... this topic has been closed. Glad we could help. :thumbup2:

If you're the topic starter, and need this topic reopened, please contact me via pm with the address of the thread.

Everyone else please begin a New Topic.
Posted Image
m0le is a proud member of UNITE




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users