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WD MyBook 500 GB hardrive

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#1 thekastone


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Posted 29 July 2009 - 02:19 PM

Hey guys, ran into an issue with my external recently, i've had it for less than a year and its already buggin out on me, normally it boots up with my computer and a white light streams up and down, so one day it didnt show up on my drive list under my computer and i looked @ it and the light was off but it sounded on, so i restart my computer, and nothing, turns on with no light thingy and does not get read. I disconnect the hd and right when i reconnect it, the light turns on for a split second and turns back off...I'm thinking about contacting WD to see if its a common occurrence because i took great care of it and it was one of my most valued possessions.

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#2 hamluis



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Posted 29 July 2009 - 03:09 PM

If it's under warranty provisions...I'd try to run a manufacturer's diagnostic (long/extended test) before I attempted to get an RMA on it from the manufacturer.

Hard Drive Installation and Diagnostic Tools - http://www.bleepingcomputer.com/forums/t/28744/hard-drive-installation-and-diagnostic-tools/

I'd also check to see if it works on a different system, different USB port, etc.

I'd also check to see if any/all of my USB ports are working properly.


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