The link you supplied was much like the stuff I had been finding, although it did have it all in one place. The one thing that was different was where it mentioned that it is sometimes necessary to use the IP address (instead of the system name) when connecting to the shares.
I have sent them email with detailed instructions for finding and using the IP address of the server. If that works, I'll have to have them set up the server as a static IP address, so it won't keep changing. If that does NOT work, then we'll have to figure out what else may be wrong, since that is the only thing mentioned in your link that we haven't already tried.
P.S.: Through instructions found elsewhere (but echoed in your link), they have gotten the Macs to connect properly by making sure to use "smb://" addressing. That means, at this point, the only remaining problem is with the Vista machine (big surprise - right - LOL!)Update:
Using the IP didn't work, so that still leaves the Vista machine not being able to see or access the shared printer or folders.
Edited by Tsume, 30 July 2009 - 12:04 AM.