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Various system directories being created, wizdows, wifdows, program fipes


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41 replies to this topic

#1 Rich Fa

Rich Fa

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  • Local time:08:44 PM

Posted 29 July 2009 - 08:03 AM

I've been have problems lately with McAffe, it says that certain components are not running. I click "Fix" and sometimes it does, sometimes it can't. when I re-boot to correct the problem, I see arbitrary system directories in C:\:

wifdows
wiJdows
windowsk
wiBdows

program Fipes
prggram Files


Sometimes I can delete them, sometimes they are in use by another user or process. When I re-boot, I can usually delete the arbitrary directories. I ran a Quick Scan using Malwarebytes and it found disabled.firewall and disabled.virusprotection (or something similar to that) and fixed it after some difficulties (it crapped out). Ran a full scan and it crapped out after scanning around 50K files but I had not seen any infected files found up to that point.


Here is the DDS.TXT:
==============

DDS (Ver_09-06-26.01) - NTFSx86
Run by Our Computer at 8:36:53.37 on Wed 07/29/2009
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1022.226 [GMT -4:00]

AV: McAfee VirusScan *On-access scanning enabled* (Updated) {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: McAfee Personal Firewall *enabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Intel\Intel Application Accelerator\iaanotif.exe
C:\Program Files\Creative\SBAudigy2ZS\Surround Mixer\CTSysVol.exe
C:\Program Files\Creative\SBAudigy2ZS\DVDAudio\CTDVDDET.EXE
C:\WINDOWS\system32\CTHELPER.EXE
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Maxtor\OneTouch Status\maxmenumgr.exe
C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\Common Files\Logitech\LComMgr\Communications_Helper.exe
C:\Program Files\Logitech\QuickCam10\QuickCam10.exe
C:\Program Files\Common Files\Logitech\LComMgr\LVComSX.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\Program Files\Common Files\Logitech\LComMgr\Communications_Helper.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\McAfee\MSK\MskSrver.exe
C:\WINDOWS\system32\PSIService.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Webroot\Washer\WasherSvc.exe
C:\Program Files\Logitech\QuickCam10\COCIManager.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Our Computer\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.excite.com/
uDefault_Page_URL = hxxp://www.dell4me.com/myway
uSearch Bar = res://c:\program files\copernic agent\CopernicAgentExt.dll/INTEGRATION_BAND_SEARCHBAR_HTML
uInternet Settings,ProxyOverride = *.local
uURLSearchHooks: N/A: {be89472c-b803-4d1d-9a9a-0a63660e0fe3} - c:\progra~1\copern~1\COPERN~1.DLL
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: McAfee Phishing Filter: {27b4851a-3207-45a2-b947-be8afe6163ab} - c:\progra~1\mcafee\msk\mskapbho.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\tfswshx.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\mcafee\virusscan\scriptsn.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.1.1309.3572\swg.dll
BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: {BA52B914-B692-46c4-B683-905236F6F655} - No File
TB: Copernic Agent: {f2e259e8-0fc8-438c-a6e0-342dd80fa53e} - c:\program files\copernic agent\CopernicAgentExt.dll
TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
EB: Copernic Agent Results: {6f480f82-c3a6-4d35-96f7-b297ad49fbe8} - c:\program files\copernic agent\CopernicAgentExt.dll
EB: Copernic Agent: {f2e259e8-0fc8-438c-a6e0-342dd80fa53e} - c:\program files\copernic agent\CopernicAgentExt.dll
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe
uRunOnce: [Index Washer] c:\program files\webroot\washer\WashIdx.exe "Our Computer"
mRun: [IAAnotif] c:\program files\intel\intel application accelerator\iaanotif.exe
mRun: [CTSysVol] c:\program files\creative\sbaudigy2zs\surround mixer\CTSysVol.exe /r
mRun: [CTDVDDET] "c:\program files\creative\sbaudigy2zs\dvdaudio\CTDVDDET.EXE"
mRun: [CTHelper] CTHELPER.EXE
mRun: [DVDLauncher] "c:\program files\cyberlink\powerdvd\DVDLauncher.exe"
mRun: [DMXLauncher] c:\program files\dell\media experience\DMXLauncher.exe
mRun: [UpdateManager] "c:\program files\common files\sonic\update manager\sgtray.exe" /r
mRun: [dla] c:\windows\system32\dla\tfswctrl.exe
mRun: [RealTray] c:\program files\real\realplayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
mRun: [DwlClient] c:\program files\common files\dell\eusw\Support.exe
mRun: [SoundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe
mRun: [mxomssmenu] "c:\program files\maxtor\onetouch status\maxmenumgr.exe"
mRun: [Share-to-Web Namespace Daemon] c:\program files\hewlett-packard\hp share-to-web\hpgs2wnd.exe
mRun: [LogitechCommunicationsManager] "c:\program files\common files\logitech\lcommgr\Communications_Helper.exe"
mRun: [LogitechQuickCamRibbon] "c:\program files\logitech\quickcam10\QuickCam10.exe" /hide
mRun: [LVCOMSX] "c:\program files\common files\logitech\lcommgr\LVComSX.exe"
mRun: [StartCCC] "c:\program files\ati technologies\ati.ace\core-static\CLIStart.exe" MSRun
mRun: [IMJPMIG8.1] "c:\windows\ime\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
mRun: [MSPY2002] c:\windows\system32\ime\pintlgnt\ImScInst.exe /SYNC
mRun: [PHIME2002ASync] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /SYNC
mRun: [PHIME2002A] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /IMEName
mRun: [Logitech Utility] Logi_MwX.Exe
mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
mRun: [mcagent_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkey
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
IE: E&xport to Microsoft Excel
IE: Search Using Copernic Agent - c:\program files\copernic agent\CopernicAgentExt.dll/INTEGRATION_MENU_SEARCHEXT
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~4\office11\REFIEBAR.DLL
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
Trusted Zone: internet
Trusted Zone: mcafee.com
DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} - hxxp://download.microsoft.com/download/e/4/9/e494c802-dd90-4c6b-a074-469358f075a6/OGAControl.cab
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21}
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1221413834359
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - hxxp://download.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,23/mcgdmgr.cab
DPF: {CAFEEFAC-0014-0002-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.4.2/jinstall-1_4_2_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} - hxxp://wwwimages.adobe.com/www.adobe.com/products/acrobat/nos/gp.cab
Handler: copernicagent - {A979B6BD-E40B-4A07-ABDD-A62C64A4EBF6} - c:\progra~1\copern~1\COPERN~1.DLL
Handler: copernicagentcache - {AAC34CFD-274D-4A9D-B0DC-C74C05A67E1D} - c:\progra~1\copern~1\COPERN~1.DLL
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.dll
Notify: AtiExtEvent - Ati2evxx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SSODL: Rtfepv32 - {02E6C6BB-E84C-4830-8B01-5B9C5FC47769} - c:\windows\system32\ieleocx.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL

============= SERVICES / DRIVERS ===============

R?2 McShield;McAfee Real-time Scanner;c:\progra~1\mcafee\viruss~1\mcshield.exe [2009-7-12 144704]
R1 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2009-7-12 214024]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2009-5-14 9968]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2009-5-14 72944]
R2 Maxtor Sync Service;Maxtor Service;c:\program files\maxtor\sync\SyncServices.exe [2008-7-21 193888]
R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files\mcafee\siteadvisor\McSACore.exe [2009-7-12 210216]
R2 McProxy;McAfee Proxy Service;c:\progra~1\common~1\mcafee\mcproxy\mcproxy.exe [2009-7-12 359952]
R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2008-9-14 24652]
R2 wwEngineSvc;Window Washer Engine;c:\program files\webroot\washer\WasherSvc.exe [2008-9-14 598856]
R3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [2009-1-2 38160]
R3 McSysmon;McAfee SystemGuards;c:\progra~1\mcafee\viruss~1\mcsysmon.exe [2009-7-12 606736]
R3 mfesmfk;McAfee Inc. mfesmfk;c:\windows\system32\drivers\mfesmfk.sys [2009-7-12 40552]
R3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2009-5-14 7408]
S2 gupdate1ca047484e982b6;Google Update Service (gupdate1ca047484e982b6);c:\program files\google\update\GoogleUpdate.exe [2009-7-14 133104]
S3 getPlus® Helper;getPlus® Helper;c:\program files\nos\bin\getPlus_HelperSvc.exe [2009-3-21 33176]
S3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2009-7-12 79816]
S3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2009-7-12 35272]
S3 mferkdk;McAfee Inc. mferkdk;c:\windows\system32\drivers\mferkdk.sys [2009-7-12 34248]

=============== Created Last 30 ================

2009-07-29 07:47 <DIR> --d----- C:\wizdows
2009-07-29 07:47 <DIR> --d----- C:\windowk
2009-07-29 07:47 <DIR> --d----- C:\wiJdows
2009-07-29 07:47 <DIR> --d----- C:\wiBdows
2009-07-28 21:19 <DIR> --d----- c:\windows\system32\drivefs
2009-07-28 21:19 <DIR> --d----- c:\windows\system32\dbivers
2009-07-28 21:19 <DIR> --d----- c:\windows\sy{tem32
2009-07-26 03:48 <DIR> --d----- c:\program files\common files\syspem
2009-07-18 08:15 <DIR> --d----- c:\docume~1\ourcom~1\applic~1\McAfee
2009-07-12 13:29 11,509 a------- c:\windows\system32\Config.MPF
2009-07-12 13:25 214,024 a------- c:\windows\system32\drivers\mfehidk.sys
2009-07-12 13:25 79,816 a------- c:\windows\system32\drivers\mfeavfk.sys
2009-07-12 13:25 40,552 a------- c:\windows\system32\drivers\mfesmfk.sys
2009-07-12 13:25 35,272 a------- c:\windows\system32\drivers\mfebopk.sys
2009-07-12 13:25 120,136 a------- c:\windows\system32\drivers\Mpfp.sys
2009-07-12 13:25 <DIR> --d----- c:\program files\common files\McAfee
2009-07-12 13:25 <DIR> --d----- c:\program files\McAfee.com
2009-07-12 13:25 <DIR> --d----- c:\program files\McAfee
2009-07-12 13:22 34,248 a------- c:\windows\system32\drivers\mferkdk.sys

==================== Find3M ====================

2009-07-29 07:48 0 a------- c:\windows\system32\drivers\lvuvc.hs
2009-07-29 07:19 94,208 a------- c:\windows\DUMP6b8b.tmp
2009-07-28 21:30 94,208 a------- c:\windows\DUMP416e.tmp
2009-07-28 20:28 94,208 a------- c:\windows\DUMP3c4d.tmp
2009-07-28 20:26 94,208 a------- c:\windows\DUMP4630.tmp
2009-07-28 19:17 17,868 a------- c:\docume~1\ourcom~1\applic~1\wklnhst.dat
2009-07-27 17:39 25,191 a------- c:\windows\system32\conafmax.dll
2009-07-27 15:51 2,672 a--sh--- c:\windows\system32\KGyGaAvL.sys
2009-07-25 16:44 94,208 a------- c:\windows\DUMP43a0.tmp
2009-07-13 13:36 38,160 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-07-13 13:36 19,096 a------- c:\windows\system32\drivers\mbam.sys
2009-07-12 13:07 94,208 a------- c:\windows\DUMP4c6a.tmp
2009-06-21 14:28 94,208 a------- c:\windows\DUMP4d93.tmp
2009-06-21 12:00 94,208 a------- c:\windows\DUMP5479.tmp
2009-06-16 10:36 119,808 a------- c:\windows\system32\t2embed.dll
2009-06-16 10:36 81,920 a------- c:\windows\system32\fontsub.dll
2009-06-16 10:36 119,808 -------- c:\windows\system32\dllcache\t2embed.dll
2009-06-16 10:36 81,920 -------- c:\windows\system32\dllcache\fontsub.dll
2009-06-15 16:23 295,936 a------- c:\windows\system32\dskugmod.dll
2009-06-03 15:09 1,291,264 a------- c:\windows\system32\quartz.dll
2009-06-03 15:09 1,291,264 -------- c:\windows\system32\dllcache\quartz.dll
2009-05-31 12:38 61,224 a------- c:\documents and settings\our computer\GoToAssistDownloadHelper.exe
2009-05-24 15:27 94,208 a------- c:\windows\DUMP4cc9.tmp
2009-05-24 13:34 94,208 a------- c:\windows\DUMP45b3.tmp
2009-05-24 13:31 94,208 a------- c:\windows\DUMP50ee.tmp
2009-05-21 11:33 410,984 a------- c:\windows\system32\deploytk.dll
2009-05-18 21:02 442,368 a------- c:\windows\system32\vidilurl.dll
2009-05-16 08:41 94,208 a------- c:\windows\DUMP4565.tmp
2009-05-15 09:44 94,208 a------- c:\windows\DUMP5042.tmp
2009-05-15 07:38 94,208 a------- c:\windows\DUMP4bbe.tmp
2009-05-13 01:15 5,936,128 a------- c:\windows\system32\dllcache\mshtml.dll
2009-05-13 01:15 915,456 a------- c:\windows\system32\wininet.dll
2009-05-13 01:15 915,456 a------- c:\windows\system32\dllcache\wininet.dll
2009-05-12 14:09 94,208 a------- c:\windows\DUMP473a.tmp
2009-05-08 22:15 94,208 a------- c:\windows\DUMP42f4.tmp
2009-05-07 11:32 345,600 a------- c:\windows\system32\localspl.dll
2009-05-07 11:32 345,600 -------- c:\windows\system32\dllcache\localspl.dll
2009-04-30 17:22 12,800 -------- c:\windows\system32\dllcache\xpshims.dll
2009-04-30 17:22 1,985,024 a------- c:\windows\system32\dllcache\iertutil.dll
2009-04-30 17:22 11,064,832 a------- c:\windows\system32\dllcache\ieframe.dll
2009-04-30 17:22 1,207,808 a------- c:\windows\system32\dllcache\urlmon.dll
2009-04-30 17:22 25,600 a------- c:\windows\system32\dllcache\jsproxy.dll
2009-04-30 17:22 385,536 a------- c:\windows\system32\dllcache\iedkcs32.dll
2009-04-30 17:22 246,272 -------- c:\windows\system32\dllcache\ieproxy.dll
2009-03-02 13:55 88 ---shr-- c:\windows\system32\AE6CDCE457.sys

============= FINISH: 8:38:17.09 ===============

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#2 Guest_superbird_*

Guest_superbird_*

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Posted 07 August 2009 - 03:35 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

#3 Orange Blossom

Orange Blossom

    OBleepin Investigator


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Posted 13 August 2009 - 04:44 PM

Topic reopened.

@ Rich Fa,

Please post back with the information Superbird requested. If unable to produce the logs, please respond to let us know that.

Orange Blossom :thumbup2:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript

#4 Rich Fa

Rich Fa
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Posted 13 August 2009 - 05:07 PM

OK, Here is the the latest DDS.TXT:
=======================


DDS (Ver_09-07-30.01) - NTFSx86
Run by Our Computer at 17:59:28.53 on Thu 08/13/2009
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1022.430 [GMT -4:00]

AV: McAfee VirusScan *On-access scanning disabled* (Updated) {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: McAfee Personal Firewall *enabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\spoolsv.exe
c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\CTHELPER.EXE
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Maxtor\OneTouch Status\maxmenumgr.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
C:\Program Files\Common Files\Logitech\LComMgr\Communications_Helper.exe
C:\Program Files\Logitech\QuickCam10\QuickCam10.exe
C:\Program Files\Common Files\Logitech\LComMgr\LVComSX.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Creative\SBAudigy2ZS\Surround Mixer\CTSysVol.exe
C:\Program Files\Creative\SBAudigy2ZS\DVDAudio\CTDVDDET.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\McAfee\MSK\MskSrver.exe
C:\WINDOWS\system32\PSIService.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Webroot\Washer\WasherSvc.exe
C:\Program Files\Logitech\QuickCam10\COCIManager.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Our Computer\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.excite.com/
uDefault_Page_URL = hxxp://www.dell4me.com/myway
uSearch Bar = res://c:\program files\copernic agent\CopernicAgentExt.dll/INTEGRATION_BAND_SEARCHBAR_HTML
uInternet Settings,ProxyOverride = *.local
uURLSearchHooks: N/A: {be89472c-b803-4d1d-9a9a-0a63660e0fe3} - c:\progra~1\copern~1\COPERN~1.DLL
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: McAfee Phishing Filter: {27b4851a-3207-45a2-b947-be8afe6163ab} - c:\progra~1\mcafee\msk\mskapbho.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\tfswshx.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\mcafee\virusscan\scriptsn.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.1.1309.15642\swg.dll
BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: {BA52B914-B692-46c4-B683-905236F6F655} - No File
TB: Copernic Agent: {f2e259e8-0fc8-438c-a6e0-342dd80fa53e} - c:\program files\copernic agent\CopernicAgentExt.dll
TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
EB: Copernic Agent Results: {6f480f82-c3a6-4d35-96f7-b297ad49fbe8} - c:\program files\copernic agent\CopernicAgentExt.dll
EB: Copernic Agent: {f2e259e8-0fc8-438c-a6e0-342dd80fa53e} - c:\program files\copernic agent\CopernicAgentExt.dll
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe
mRun: [IAAnotif] c:\program files\intel\intel application accelerator\iaanotif.exe
mRun: [CTHelper] CTHELPER.EXE
mRun: [DVDLauncher] "c:\program files\cyberlink\powerdvd\DVDLauncher.exe"
mRun: [DMXLauncher] c:\program files\dell\media experience\DMXLauncher.exe
mRun: [UpdateManager] "c:\program files\common files\sonic\update manager\sgtray.exe" /r
mRun: [dla] c:\windows\system32\dla\tfswctrl.exe
mRun: [RealTray] c:\program files\real\realplayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
mRun: [DwlClient] c:\program files\common files\dell\eusw\Support.exe
mRun: [SoundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe
mRun: [mxomssmenu] "c:\program files\maxtor\onetouch status\maxmenumgr.exe"
mRun: [Share-to-Web Namespace Daemon] c:\program files\hewlett-packard\hp share-to-web\hpgs2wnd.exe
mRun: [LogitechCommunicationsManager] "c:\program files\common files\logitech\lcommgr\Communications_Helper.exe"
mRun: [LogitechQuickCamRibbon] "c:\program files\logitech\quickcam10\QuickCam10.exe" /hide
mRun: [LVCOMSX] "c:\program files\common files\logitech\lcommgr\LVComSX.exe"
mRun: [StartCCC] "c:\program files\ati technologies\ati.ace\core-static\CLIStart.exe" MSRun
mRun: [IMJPMIG8.1] "c:\windows\ime\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
mRun: [MSPY2002] c:\windows\system32\ime\pintlgnt\ImScInst.exe /SYNC
mRun: [PHIME2002ASync] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /SYNC
mRun: [PHIME2002A] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /IMEName
mRun: [Logitech Utility] Logi_MwX.Exe
mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [mcagent_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkey
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [CTSysVol] c:\program files\creative\sbaudigy2zs\surround mixer\CTSysVol.exe /r
mRun: [CTDVDDET] "c:\program files\creative\sbaudigy2zs\dvdaudio\CTDVDDET.EXE"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
IE: E&xport to Microsoft Excel
IE: Search Using Copernic Agent - c:\program files\copernic agent\CopernicAgentExt.dll/INTEGRATION_MENU_SEARCHEXT
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~4\office11\REFIEBAR.DLL
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
Trusted Zone: internet
Trusted Zone: mcafee.com
DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} - hxxp://download.microsoft.com/download/e/4/9/e494c802-dd90-4c6b-a074-469358f075a6/OGAControl.cab
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {3BFFE033-BF43-11D5-A271-00A024A51325} - hxxps://mail01.delhi.edu/iNotes6W.cab
DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21}
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1221413834359
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - hxxp://download.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,23/mcgdmgr.cab
DPF: {CAFEEFAC-0014-0002-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.4.2/jinstall-1_4_2_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} - hxxp://wwwimages.adobe.com/www.adobe.com/products/acrobat/nos/gp.cab
Handler: copernicagent - {A979B6BD-E40B-4A07-ABDD-A62C64A4EBF6} - c:\progra~1\copern~1\COPERN~1.DLL
Handler: copernicagentcache - {AAC34CFD-274D-4A9D-B0DC-C74C05A67E1D} - c:\progra~1\copern~1\COPERN~1.DLL
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.dll
Notify: AtiExtEvent - Ati2evxx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SSODL: Rtfepv32 - {02E6C6BB-E84C-4830-8B01-5B9C5FC47769} - c:\windows\system32\ieleocx.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL

============= SERVICES / DRIVERS ===============

R1 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2009-7-12 214024]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2009-5-14 9968]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2009-5-14 72944]
R2 Maxtor Sync Service;Maxtor Service;c:\program files\maxtor\sync\SyncServices.exe [2008-7-21 193888]
R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files\mcafee\siteadvisor\McSACore.exe [2009-7-12 210216]
R2 McProxy;McAfee Proxy Service;c:\progra~1\common~1\mcafee\mcproxy\mcproxy.exe [2009-7-12 359952]
R2 McShield;McAfee Real-time Scanner;c:\progra~1\mcafee\viruss~1\mcshield.exe [2009-7-12 144704]
R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2008-9-14 24652]
R2 wwEngineSvc;Window Washer Engine;c:\program files\webroot\washer\WasherSvc.exe [2008-9-14 598856]
R3 McSysmon;McAfee SystemGuards;c:\progra~1\mcafee\viruss~1\mcsysmon.exe [2009-7-12 606736]
R3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2009-7-12 79816]
R3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2009-7-12 35272]
R3 mfesmfk;McAfee Inc. mfesmfk;c:\windows\system32\drivers\mfesmfk.sys [2009-7-12 40552]
S2 gupdate1ca047484e982b6;Google Update Service (gupdate1ca047484e982b6);c:\program files\google\update\GoogleUpdate.exe [2009-7-14 133104]
S3 getPlus® Helper;getPlus® Helper;c:\program files\nos\bin\getPlus_HelperSvc.exe [2009-3-21 33176]
S3 mferkdk;McAfee Inc. mferkdk;c:\windows\system32\drivers\mferkdk.sys [2009-7-12 34248]
S3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2009-5-14 7408]

=============== Created Last 30 ================

2009-08-12 16:11 128,512 -------- c:\windows\system32\dllcache\dhtmled.ocx
2009-08-12 16:11 1,315,328 -------- c:\windows\system32\dllcache\msoe.dll
2009-08-11 11:49 4,933,091 -------- c:\windows\{00000004-00000000-00000002-00001102-00000004-20061102}.BAK
2009-08-11 11:49 4,933,091 a------- c:\windows\{00000004-00000000-00000002-00001102-00000004-20061102}.CDF
2009-08-11 11:48 1,080 a------- c:\windows\system32\settingsbkup.sfm
2009-08-11 11:48 1,080 a------- c:\windows\system32\settings.sfm
2009-08-11 11:41 <DIR> --d----- c:\windows\system;2
2009-08-11 11:41 <DIR> --d----- c:\windows\sygtem32
2009-08-11 11:41 <DIR> --d----- c:\windows\sy{tem32
2009-08-06 10:17 65,536 a------- c:\windows\system32\dllcache\a3d.dll
2009-08-06 10:12 99 a------- c:\windows\
2009-08-05 09:27 <DIR> --d----- c:\docume~1\ourcom~1\applic~1\Smith Micro
2009-08-05 09:25 24,832 a------- c:\windows\system32\drivers\lgusbmodem.sys
2009-08-05 09:25 19,968 a------- c:\windows\system32\drivers\lgusbdiag.sys
2009-08-05 09:25 13,056 a------- c:\windows\system32\drivers\lgusbbus.sys
2009-08-05 09:25 <DIR> --d----- c:\program files\LG Electronics
2009-08-05 05:01 204,800 -------- c:\windows\system32\dllcache\mswebdvd.dll
2009-08-02 14:26 <DIR> --d----- c:\docume~1\ourcom~1\applic~1\Unity
2009-08-02 14:03 <DIR> --d----- c:\program files\Unity
2009-07-31 20:19 <DIR> --d----- c:\windows\system72
2009-07-31 20:19 <DIR> --d----- c:\windows\syctem32
2009-07-28 21:19 <DIR> --d----- c:\windows\system32\dbivers
2009-07-18 08:15 <DIR> --d----- c:\docume~1\ourcom~1\applic~1\McAfee
2009-07-17 15:01 58,880 -------- c:\windows\system32\dllcache\atl.dll

==================== Find3M ====================

2009-08-13 07:24 0 a------- c:\windows\system32\drivers\lvuvc.hs
2009-08-12 18:18 19,962 a------- c:\docume~1\ourcom~1\applic~1\wklnhst.dat
2009-08-11 19:10 2,672 a--sh--- c:\windows\system32\KGyGaAvL.sys
2009-08-08 15:31 25,191 a------- c:\windows\system32\conafmax.dll
2009-08-05 07:53 94,208 a------- c:\windows\DUMP5880.tmp
2009-08-05 05:01 204,800 a------- c:\windows\system32\mswebdvd.dll
2009-07-31 20:17 94,208 a------- c:\windows\DUMP55f0.tmp
2009-07-31 18:34 94,208 a------- c:\windows\DUMP4863.tmp
2009-07-30 15:14 94,208 a------- c:\windows\DUMP68cc.tmp
2009-07-30 15:13 94,208 a------- c:\windows\DUMP449a.tmp
2009-07-29 07:19 94,208 a------- c:\windows\DUMP6b8b.tmp
2009-07-28 21:30 94,208 a------- c:\windows\DUMP416e.tmp
2009-07-28 20:28 94,208 a------- c:\windows\DUMP3c4d.tmp
2009-07-28 20:26 94,208 a------- c:\windows\DUMP4630.tmp
2009-07-25 16:44 94,208 a------- c:\windows\DUMP43a0.tmp
2009-07-25 05:23 411,368 a------- c:\windows\system32\deploytk.dll
2009-07-19 18:48 11,067,392 a------- c:\windows\system32\dllcache\ieframe.dll
2009-07-19 09:18 5,937,152 a------- c:\windows\system32\dllcache\mshtml.dll
2009-07-17 15:01 58,880 a------- c:\windows\system32\atl.dll
2009-07-13 23:43 10,841,088 a------- c:\windows\system32\dllcache\wmp.dll
2009-07-13 23:43 286,208 a------- c:\windows\system32\wmpdxm.dll
2009-07-13 23:43 286,208 a------- c:\windows\system32\dllcache\wmpdxm.dll
2009-07-13 13:36 38,160 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-07-13 13:36 19,096 a------- c:\windows\system32\drivers\mbam.sys
2009-07-12 13:07 94,208 a------- c:\windows\DUMP4c6a.tmp
2009-07-03 13:09 915,456 a------- c:\windows\system32\wininet.dll
2009-07-03 13:09 915,456 a------- c:\windows\system32\dllcache\wininet.dll
2009-07-03 13:09 12,800 -------- c:\windows\system32\dllcache\xpshims.dll
2009-07-03 13:09 1,208,832 a------- c:\windows\system32\dllcache\urlmon.dll
2009-07-03 13:09 206,848 a------- c:\windows\system32\dllcache\occache.dll
2009-07-03 13:09 594,432 a------- c:\windows\system32\dllcache\msfeeds.dll
2009-07-03 13:09 55,296 a------- c:\windows\system32\dllcache\msfeedsbs.dll
2009-07-03 13:09 1,985,536 a------- c:\windows\system32\dllcache\iertutil.dll
2009-07-03 13:09 25,600 a------- c:\windows\system32\dllcache\jsproxy.dll
2009-07-03 13:09 184,320 a------- c:\windows\system32\dllcache\iepeers.dll
2009-07-03 13:09 246,272 -------- c:\windows\system32\dllcache\ieproxy.dll
2009-07-03 13:09 386,048 a------- c:\windows\system32\dllcache\iedkcs32.dll
2009-07-03 07:01 173,056 a------- c:\windows\system32\dllcache\ie4uinit.exe
2009-06-21 14:28 94,208 a------- c:\windows\DUMP4d93.tmp
2009-06-21 12:00 94,208 a------- c:\windows\DUMP5479.tmp
2009-06-16 10:36 119,808 a------- c:\windows\system32\t2embed.dll
2009-06-16 10:36 81,920 a------- c:\windows\system32\fontsub.dll
2009-06-16 10:36 119,808 -------- c:\windows\system32\dllcache\t2embed.dll
2009-06-16 10:36 81,920 -------- c:\windows\system32\dllcache\fontsub.dll
2009-06-15 16:23 295,936 a------- c:\windows\system32\dskugmod.dll
2009-06-12 08:31 76,288 a------- c:\windows\system32\telnet.exe
2009-06-12 08:31 76,288 -------- c:\windows\system32\dllcache\telnet.exe
2009-06-10 10:13 84,992 a------- c:\windows\system32\avifil32.dll
2009-06-10 10:13 84,992 -------- c:\windows\system32\dllcache\avifil32.dll
2009-06-10 09:19 2,066,432 a------- c:\windows\system32\mstscax.dll
2009-06-10 09:19 2,066,432 -------- c:\windows\system32\dllcache\mstscax.dll
2009-06-10 02:14 132,096 a------- c:\windows\system32\wkssvc.dll
2009-06-10 02:14 132,096 -------- c:\windows\system32\dllcache\wkssvc.dll
2009-06-03 15:09 1,291,264 a------- c:\windows\system32\quartz.dll
2009-06-03 15:09 1,291,264 -------- c:\windows\system32\dllcache\quartz.dll
2009-05-31 12:38 61,224 a------- c:\documents and settings\our computer\GoToAssistDownloadHelper.exe
2009-05-24 15:27 94,208 a------- c:\windows\DUMP4cc9.tmp
2009-05-24 13:34 94,208 a------- c:\windows\DUMP45b3.tmp
2009-05-24 13:31 94,208 a------- c:\windows\DUMP50ee.tmp
2009-05-18 21:02 442,368 a------- c:\windows\system32\vidilurl.dll
2009-05-16 08:41 94,208 a------- c:\windows\DUMP4565.tmp
2009-03-02 13:55 88 ---shr-- c:\windows\system32\AE6CDCE457.sys
2009-05-04 15:59 245,760 a--sh--- c:\windows\system32\config\systemprofile\ietldcache\index.dat

============= FINISH: 18:00:02.54 ===============

#5 extremeboy

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Posted 15 August 2009 - 03:08 PM

Hello.

Please run a rootkit scan for me.

Download and Run Scan with GMER

We will use GMER to scan for rootkits.This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop. Unzip/extract the file to its own folder. (Click here for information on how to do this if not sure. Win 2000 users click here.
  • Close any and all open programs, as this process may crash your computer.
  • Double click Posted Image or Posted Image on your desktop.
  • When you have done this, close all running programs.
    There is a small chance this application may crash your computer so save any work you have open.
  • Double-click on Gmer.exe to start the program. Right-click and select Run As Administrator... if you are using Vista
  • Allow the gmer.sys driver to load if asked.
    If it detects rootkit activity, you will receive a prompt (refer below) to run a full scan. Click NO..
    Posted Image
  • In the right panel, you will see several boxes that have been checked. Please UNCHECK the following:
    • Sections
    • IAT/EAT
    • Registry
    • Drives/Partition other than Systemdrive (typically C:\)
    • Show all (Don't miss this one!)
  • Click on Posted Image and wait for the scan to finish.
  • If you see a rootkit warning window, click OK.
  • Push Posted Image and save the logfile to your desktop.
  • Copy and Paste the contents of that file in your next post.

If GMER doesn't work in Normal Mode try running it in Safe Mode

Note: Do Not run any program while GMER is running
*Note*: Rootkit scans often produce false positives. Do NOT take any actions on "<--- ROOKIT" entries

Take a new DDS run for me and post back with both DDS and Attach.txt logs.

Thanks. We'll see what we can do afterwards.

With Regards,
Extremeboy
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#6 extremeboy

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Posted 19 August 2009 - 11:57 AM

Hello.

Are you still there?

If you are please follow the instructions in my previous post.

If you still need help, follow the instructions I have given in my response. If you have since had your problem solved, we would appreciate you letting us know so we can close the topic.

Please reply back telling us so. If you don't reply within 5-7 from the last day I replied initially, the topic will need to be closed.

With Regards,
Extremeboy
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#7 Rich Fa

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Posted 19 August 2009 - 03:47 PM

Hi,

Sorry I hadn't received the notification of the first reply. I only received notification of your last reply. I will download and run GMER and post the information that you requested.

Rich

#8 Rich Fa

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Posted 19 August 2009 - 04:23 PM

OK, attached is the GMER.LOG file ( I did get a rootkit warning window), the DDS.txt file and the Attach.txt file. I hope this helps in your investigation!

#9 extremeboy

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Posted 19 August 2009 - 08:53 PM

Hello.

We are going to start with Combofix.

Download and Run ComboFix

Note to readers of this post other than the starter of this thread:
ComboFix is a VERY POWERFUL tool which should NOT BE USED without guidance of an expert.

Download Combofix from any of the links below, and save it to your desktop.
Link 1
Link 2

Please refer to this page for full instructions on how to run ComboFix.
  • Close/disable all anti-virus and anti-malware programs so they do not interfere with the running of ComboFix. Refer to this page if you are not sure how.
You need to disable McAfee correctly however. Follow the instructions below on disabling McAfee.

Disabling McAfee Securit Centre
Open McAfee Security Centre
  • Under Common Tasks click on Home
  • Click Computer Files
  • Click Configure
  • Make sure the following are disabled by ticking the "Off" button.

    Virus protection
    Spyware protection
    System Guards Protection
    Script Scanning Protection (you may have to scroll down to see it)

  • Next, select never for "When to re-enable real time scanning"
  • and click OK.
Further instructions or information on disabling/re-enabling McAfee can be found here: http://help.aol.com/help/microsites/micros...ternalID=222820
  • Double click ComboFix.exe to start the program. Agree to the prompts.
  • When ComboFix is finished, a log report (C:\ComboFix.txt) will open. Post back with it.
Leave your computer alone while ComboFix is running.

ComboFix will restart your computer if malware is found; allow it to do so.


Note: Please Do NOT mouseclick combofix's window while its running because it may call it to stall.

With Regards,
Extremeboy
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#10 Rich Fa

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Posted 20 August 2009 - 01:06 PM

OK, the ComboFixLog.txt file is attached

#11 extremeboy

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Posted 20 August 2009 - 08:41 PM

Hello.

Run a Malware bytes scan...

Download and run MalwareBytes Anti-Malware

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
  • Make sure you are connected to the Internet.
  • Double-click on Download_mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

For complete or visual instructions on installing and running Malwarebytes Anti-Malware please read this link

Reboot your computer

Then please re-run GMER, like last time. Refer to my previous posts for instructions on doing so and post back with the log.

Thanks.

With Regards,
Extremeboy
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#12 Rich Fa

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Posted 21 August 2009 - 09:39 AM

OK, I ran MBAM and there were no malicious files found, therefore I assume that I don't need to re-run GMER?

BTW, when I went to save the GMER.LOG that I posted yesterday, it saved ok, but then my system froze. After I rebooted, Those various system directories were back:

C:\wifdows\system32
C:\windowg\system32
C:\wivdows\system32\mqi\0009
C:\wizdows\system32\drivers

Here is the MBAM.LOG:

Malwarebytes' Anti-Malware 1.40
Database version: 2670
Windows 5.1.2600 Service Pack 3

8/21/2009 10:31:53 AM
mbam-log-2009-08-21 (10-31-53).txt

Scan type: Quick Scan
Objects scanned: 103596
Time elapsed: 10 minute(s), 47 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#13 extremeboy

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Posted 21 August 2009 - 10:58 AM

Hello.

Try GMER again, if it don't work, run RootRepeal....

Download and run RootRepeal CR

Please download RootRepeal from the following location and save it to your desktop.
  • Unzip the RootRepeal.zip file it to it's own folder. (If you did not use the "Direct Download" mirror to download RootRepeal).
  • Close/Disable all other programs especially your security programs (anti-spyware, anti-virus, and firewall) Refer to this page, if you are unsure how.
  • Physically disconnect your machine from the internet as your system will be unprotected.
  • Double-click on RootRepeal.exe to run it. If you are using Vista, please right-click and run as Administrator...
  • Click the Posted Image tab at the bottom.
  • Now press the Posted Image button.
  • A box will pop up, check the boxes beside All Seven options/scan area
    Posted Image
  • Now click OK.
  • Another box will open, check the boxes beside all the drives, eg : C:\, then click OK.
  • The scan will take a little while to run, so let it go unhindered.
  • Once it is done, click the Save Report button. Posted Image
  • Save it as RepealScan and save it to your desktop
  • Reconnect to the internet.
  • Post the contents of that log in your reply please.
Then, please take a new DDS run and post back with both the DDS and Attach logs for my review.

Thanks.

With Regards,
Extremeboy
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#14 Rich Fa

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Posted 24 August 2009 - 10:38 AM

OK, I ran GMER again. At first, it did not locate root kit activity. I then uncheck all the required boxes and ran the scan. Again, it found rootkit activity, as it did the first time we ran it. Attached is the GMER.LOG.

I will now download and run Root Repeal and get you the results of that program.

#15 Rich Fa

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Posted 24 August 2009 - 11:25 AM

I ran Root Repeal and, according to the RepealScan log, which ended with ==EOF==, it looked like it completed succfessfully. However, there was an error window up that said:

DeviceIoControl Error! Error Code = 0xc000009a
Could not read system registry! Please contact the author!

When I pressed OK, it came up with NotePad with the following inside a Log file:

11:54:04: DeviceIoControl Error! Error Code = 0xc000009a
11:54:04: Could not read system registry! Please contact the author!

I am attaching both files, for convenience! Hopefully, it will get you closer to what is happening!

Also attaching latest DDS.txt and Attach.txt

Thanks,

Rich

Edited by Rich Fa, 24 August 2009 - 11:28 AM.





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