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Browser redirects to unintended links / safe mode disabled


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2 replies to this topic

#1 Yota40

Yota40

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Posted 28 July 2009 - 10:05 PM

Please help, I have been trying to fix this problem for several months and I am not having any luck.

Problem: 1) Anytime I perform a search using any search engine I get results for the search, however, as I click on the links I am redirected to different websites. 2) My computer is progressively becoming slower and slower. 3) Safe mode does not always work. 3) System recovery does not work to restore to a previous date. 4) Disk fragment does not work.

Attempts to fix the problem: I have installed several anti-virus and malware programs in an attempt to identify the problem. None of these programs are identifying the problem.
- Ad-aware installs, however, does not detect the problem
- Spybot will not install
- Avira does not detect the problem
- Malware malbyte does not detect the problem
- AVG does not detect the problem

Any help would be greatly appreciated. Thank you in advance.
Best regards,
Rod


DDS (Ver_09-06-26.01) - NTFSx86
Run by CHRISSY GEORGE at 21:36:21.21 on Tue 07/28/2009
Internet Explorer: 7.0.5730.11 BrowserJavaVersion: 1.6.0_05
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.255.48 [GMT -6:00]


============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\MOUSEW~1\SYSTEM\EM_EXEC.EXE
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
c:\program files\verizon wireless\venturi\Client\ventc.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\mmc.exe
C:\Documents and Settings\CHRISSY GEORGE\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.yahoo.com/
uSearch Bar =
uSearchMigratedDefaultURL = hxxp://search.yahoo.com/search?p={searchTerms}&ei=utf-8&fr=b1ie7
mWindow Title = Microsoft Internet Explorer presented by Comcast
uInternet Connection Wizard,ShellNext = iexplore
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common

files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: EWPBrowseObject Class: {68f9551e-0411-48e4-9aaf-4bc42a6a46be} - c:\program files\canon\easy-webprint\EWPBrowseLoader.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_05\bin\ssv.dll
TB: Easy-WebPrint: {327c2873-e90d-4c37-aa9d-10ac9baba46c} - c:\program files\canon\easy-webprint\Toolband.dll
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [EM_EXEC] c:\progra~1\mousew~1\system\EM_EXEC.EXE
mRun: [DVDSentry] c:\windows\system32\DSentry.exe
mRun: [Microsoft Works Update Detection] c:\program files\common files\microsoft shared\works shared\WkUFind.exe
mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
mRun: [Intuit SyncManager] c:\program files\common files\intuit\sync\IntuitSyncManager.exe startup
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [Ad-Watch] c:\program files\lavasoft\ad-aware\AAWTray.exe
mPolicies-explorer: <NO NAME> =
IE: c:\progra~1\common~1\btlink\btlink.dll//iemenu
IE: Easy-WebPrint Add To Print List - c:\program files\canon\easy-webprint\Toolband.dll/RC_AddToList.html
IE: Easy-WebPrint High Speed Print - c:\program files\canon\easy-webprint\Toolband.dll/RC_HSPrint.html
IE: Easy-WebPrint Preview - c:\program files\canon\easy-webprint\Toolband.dll/RC_Preview.html
IE: Easy-WebPrint Print - c:\program files\canon\easy-webprint\Toolband.dll/RC_Print.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_05

\bin\ssv.dll
LSP: vlsp.dll
Trusted Zone: turbotax.com
DPF: DirectAnimation Java Classes - file://c:\windows\java\classes\dajava.cab
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {2B1AA38D-2D12-11D5-AAD0-00C04FA03D78} -

hxxp://portal.metrostate.edu/nps/portal/gadgets/com.novell.nps.gadgets.shortcut.ShortcutGadget/LocalExec.CAB
DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} - hxxp://us.chat1.yimg.com/us.yimg.com/i/chat/applet/v45/yacscom.cab
DPF: {33564D57-0000-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-

94901338C922/wmv9VCM.CAB
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} -

hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1203308179515
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
DPF: {FFBB3F3B-0A5A-4106-BE53-DFE1E2340CB1} - hxxp://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-latest.cab
Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - c:\program files\common files\microsoft shared\web folders\PKMCDO.DLL
Handler: intu-help-qb2 - {84D77A00-41B5-4b8b-8ADF-86486D72E749} - c:\program files\intuit\quickbooks 2009

\HelpAsyncPluggableProtocol.dll
Handler: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - c:\windows\system32\mscoree.dll
Notify: qhhgxrmi - qhhgxrmi.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\chriss~1\applic~1\mozilla\firefox\profiles\2as0jmjv.default\
FF - prefs.js: browser.search.defaulturl - hxxp://www.google.com/search?lr=&ie=UTF-8&oe=UTF-8&q=
FF - prefs.js: browser.search.selectedEngine - Google
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-

0001-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-

0003-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-

0005-ABCDEFFEDCBA}

============= SERVICES / DRIVERS ===============

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2009-7-1 64160]
R2 IntuitUpdateService;Intuit Update Service;c:\program files\common files\intuit\update service\IntuitUpdateService.exe

[2008-10-10 13088]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2009-3-9 1029456]
R2 SSIPDDP;SSIPDDP: Parallel port device driver;c:\windows\system32\drivers\SSIPDDP.SYS [2008-6-30 54272]
R3 LinksysFVNETusbl(AR)®;Linksys FVNETusbl(AR)® Service for Instant Wireless USB Network Adapter

ver.2.6;c:\windows\system32\drivers\vnetusbl.sys [2004-3-9 108032]
S2 SOFTLOK;SOFTLOK; [x]

=============== Created Last 30 ================

2009-07-02 00:15 <DIR> --d----- c:\program files\Spybot - Search & Destroy
2009-07-01 22:20 15,688 a------- c:\windows\system32\lsdelete.exe
2009-07-01 21:31 64,160 a------- c:\windows\system32\drivers\Lbd.sys
2009-07-01 21:30 <DIR> -cd-h--- c:\docume~1\alluse~1\applic~1\{7972B2E5-3E09-4E5E-81B7-FE5819D6772F}
2009-07-01 21:29 <DIR> --d----- c:\program files\Lavasoft
2009-06-30 19:07 2,438 a------- c:\windows\system32\tmp.reg
2009-06-30 19:02 289,144 a------- c:\windows\system32\VCCLSID.exe
2009-06-30 19:02 288,417 a------- c:\windows\system32\SrchSTS.exe
2009-06-30 19:02 135,168 a------- c:\windows\system32\swreg.exe
2009-06-30 19:02 82,944 a------- c:\windows\system32\IEDFix.exe
2009-06-30 19:02 80,384 a------- c:\windows\system32\o4Patch.exe
2009-06-30 19:02 79,360 a------- c:\windows\system32\swxcacls.exe
2009-06-30 19:02 78,336 a------- c:\windows\system32\Agent.OMZ.Fix.exe
2009-06-30 19:02 75,776 a------- c:\windows\system32\WS2Fix.exe
2009-06-30 19:02 53,248 a------- c:\windows\system32\Process.exe
2009-06-30 19:02 51,200 a------- c:\windows\system32\dumphive.exe

==================== Find3M ====================

2009-04-15 22:57 1,878,888 a------- c:\program files\install_flash_player.exe
2009-01-10 10:06 119,816 a------- c:\docume~1\chriss~1\applic~1\GDIPFONTCACHEV1.DAT
2008-12-24 19:15 7,518,240 a------- c:\program files\Firefox Setup 3.0.5.exe
2008-11-27 12:25 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5

\mshist012008111020081117\index.dat
2008-11-27 12:34 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5

\mshist012008112720081128\index.dat
2008-11-29 23:59 49,152 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5

\mshist012008112920081130\index.dat
2008-11-30 21:36 49,152 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5

\mshist012008113020081201\index.dat
2008-11-30 17:56 32,768 a--sh--- c:\windows\temp\cookies\index.dat
2008-11-30 17:56 32,768 a--sh--- c:\windows\temp\history\history.ie5\index.dat

============= FINISH: 21:39:40.03 ===============

Attached Files



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#2 syler

syler

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  • Location:Warrington, UK
  • Local time:11:30 AM

Posted 06 August 2009 - 07:24 PM

Hello and welcome to Bleeping Computer.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

My name is Syler, I will be helping you to solve your Malware issues. Whilst I am helping you, I would
be grateful if you would note the following:
  • Please do not run other tools or scans unless I ask you to and follow all the steps I give you, in order.
  • Copy and paste all logs requested in you reply, Do not attach them unless asked too.
  • If you don't know or understand something, please don't hesitate to say or ask before you proceed with my instructions.
  • Please continue to work with me, until I tell you your machine appears to be clean. Absence of symptoms does not mean that everything is clear.
  • If I do not hear back from you within 5 days of my last post, then this topic will be closed.

Please download Malwarebytes' Anti-Malware from Here

Note: If you already have Malwarebytes' Anti-Malware, just update then run it.
  • Double Click mbam-setup.exe to install the application.
  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Full Scan", then click Scan (the scan may take some time to finish, so please be patient).
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy and Paste the entire report in your next reply .
Note: If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.

Next
  • Download random's system information tool (RSIT) by random/random from here and save it to your desktop.
  • Double click on RSIT.exe to run RSIT.
  • Click Continue at the disclaimer screen.
  • Once it has finished, two logs will open. Please post the contents of both log.txt (<<will be maximized) and info.txt (<<will be minimized)
Then please post back here with the following:
  • MBAM log
  • log.txt
  • info.txt
Thanks

Edited by syler, 06 August 2009 - 07:27 PM.

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#3 syler

syler

  • Malware Response Team
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Posted 11 August 2009 - 06:59 PM

Due to the lack of feedback this Topic is closed.

If you need this topic reopened, please request this by sending me a PM
with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic.

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