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TR/Crypt.ZPACK.Gen -- Avira Detection


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8 replies to this topic

#1 nitetrain

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Posted 28 July 2009 - 06:44 PM

Windows Vista

First Discovered the problem when Norton 360 scan stayed at number zero for items scanned...Upon closing scan and restarting, the scan gives a message of already scan in progress....

I know, I know. Norton 360...

Norton detects a virus...The old lady threw away my note pad...so bear with me while I try to remember the name...it will pop up soon, then I can give correct info.. backdoor.Tidserv

Tried system restore...Will not complete...

Microsoft® Windows® Malicious Software Removal Tool (KB890830) would not install..


Tried emergency disk and wouldnt take...

Installed Avira AntiVir Personal....

Periodically will give detection of Virus or unwanted program 'TR/Crypt.ZPACK.Gen [trojan]'
detected in file 'C:\Windows\System32\drivers\ESQULqnnqxnxcdtojbpifmdxfgwqiihpnfgqe.sys.
Action performed: Deny access
and scan works.


Also everytime I open Explorer it gives me this error message...iexplore.exe Bad image globalroot\systemroot\system32\ESQUL-more letters So thats was removed wrong..

Is there anyone that could help me remove this malware or trojan???Or whatever it is out of this bleeping computer......

I will be online until fixed,I am sure...and the only thing I downloaded was a WildTangent game from HP..Maybe I need to email those bastards...

Edited by nitetrain, 28 July 2009 - 10:41 PM.


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#2 boopme

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Posted 29 July 2009 - 12:57 AM

Hello and welcome .. I would like for you to try running both of these and post back the logs,thanks.

Next run MBAM (MalwareBytes):

NOTE: Before saving MBAM please rename it to zztoy.exe....now save it to your desktop.

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.




Next Please install RootRepeal
Note: Vista users ,, right click on desktop icon and select "Run as Administrator."
Fatdcuk at Malwarebytes posted a comprehensive tutorial - Self Help guide can be found here if needed.: Malwarebytes Removal and Self Help Guides.

Go HERE, and download RootRepeal.zip to your Desktop.
Tutorial with images ,if needed >> L@@K.
Unzip that,(7-zip tool if needed) and then click RootRepeal.exe to open the scanner.
Next click on the Report tab, now click on Scan. A Window will open asking what to include in the scan. Check all of the below and then click OK.

Drivers
Files
Processes
Not this >>> SSDT
Stealth Objects
Hidden Services


Now you'll be asked which drive to scan. Check C: and click OK again and the scan will start. Please be patient as the scan runs. When the scan has finished, click on Save Report.
Name the log RootRepeal.txt and save it to your Documents folder (it should automatically save it there).
Please copy and paste that into your next reply.

Please note: If Rootrepeal fails to run, try this step: Click Settings - Options. Set the Disk Access slider to High
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 nitetrain

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Posted 29 July 2009 - 03:37 PM

MBAM has been installed but will not run......
NOTE: Before saving MBAM please rename it to zztoy.exe....now save it to your desktop.


RootRepeal installed but crashed upon opening with 3 crash reports.....

ROOTREPEAL CRASH REPORT
-------------------------
Windows Version: Windows Vista SP2
Exception Code: 0xc0000005
Exception Address: 0x004298a0
Attempt to write to address: 0x01769000

ROOTREPEAL CRASH REPORT
-------------------------
Windows Version: Windows Vista SP2
Exception Code: 0xc0000005
Exception Address: 0x77577409
Attempt to read from address: 0xf0995b30

ROOTREPEAL CRASH REPORT
-------------------------
Windows Version: Windows Vista SP2
Exception Code: 0xc0000005
Exception Address: 0x77577409
Attempt to read from address: 0xf0995b30


Thanks for taking your time, anymore suggestions, or did I miss something......

Edited by nitetrain, 29 July 2009 - 03:46 PM.


#4 boopme

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Posted 29 July 2009 - 03:41 PM

Hello let's try Fatdcuk's fix.

Please navigate to the MBAM folder located in the Program Files directory.

Locate MBAM.exe and rename it to winlogon.exe

Once renamed double click on the file to open MBAM and select Quick Scan

At the end of the scan click Remove Selected and then reboot.


Post the scan log. The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 nitetrain

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Posted 29 July 2009 - 03:56 PM

after I renamed, doubled clicked on new folder name, but did not load...

But it did highlight these folders in yellow.....

BitZipper
Driver Detective
ParetoLogic
Registry Easy
SpyBot - Search & Destroy
SUPERAntiSpyware
Windows PowerShell 1.1

But no highlight for renamed folder

winlogon.exe

#6 boopme

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Posted 29 July 2009 - 09:02 PM

ParetoLogic is a data recovery program.
They also provide utility software, driver updates,
and an anti-virus program.

http://www.paretologic.com/products/index.aspx

The program was likely installed on your system at some
point, then uninstalled. This isn't
malware, a virus,
or any other bad thing.
It's probably trying
to run a scheduled update. To get rid of it,
go to Control Panel.
Open up Scheduled Tasks.
Find the entry for ParetoLogic Registration and
delete it.
To delete, right click on the entry, then choose Delete.


I want to try Rootrepeal once more.
http://rootrepeal.googlepages.com/RootRepeal_1.3.3.zip

download RootRepeal.zip to your Desktop.
Tutorial with images ,if needed >> L@@K.
Unzip that,(7-zip tool if needed) and then click RootRepeal.exe to open the scanner.
Next click on the Report tab, now click on Scan. A Window will open asking what to include in the scan. Check all of the below and then click OK.

Drivers
Files
Processes
SSDT
Stealth Objects
Hidden Services


Now you'll be asked which drive to scan. Check C: and click OK again and the scan will start. Please be patient as the scan runs. When the scan has finished, click on Save Report.
Name the log RootRepeal.txt and save it to your Documents folder (it should automatically save it there).
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 nitetrain

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Posted 30 July 2009 - 12:30 AM

Found ParetoLogic in scheduled tasks..

was able to find 2 tasks for ParetoLogis under Task Status..

Proceeded to Active Tasks..Disabled both and then Deleted..

Tried Root Repeal..and failed with 3 Crash Reports...

ROOTREPEAL CRASH REPORT
-------------------------
Windows Version: Windows Vista SP2
Exception Code: 0xc0000005
Exception Address: 0x004298a0
Attempt to write to address: 0x018c9000

ROOTREPEAL CRASH REPORT
-------------------------
Windows Version: Windows Vista SP2
Exception Code: 0xc0000005
Exception Address: 0x778f7409
Attempt to read from address: 0x255ac3d1

ROOTREPEAL CRASH REPORT
-------------------------
Windows Version: Windows Vista SP2
Exception Code: 0xc0000005
Exception Address: 0x778f7409
Attempt to read from address: 0x255ac3d1

Now it is to the point if the computer goes idle.. it locks up and I have to force shutdown...

Avira Gives 2 alerts anytime I change webpage....

Virus or unwanted program 'TR/Crypt.ZPACK.Gen [trojan]'
detected in file 'C:\Windows\System32\drivers\ESQULqnnqxnxcdtojbpifmdxfgwqiihpnfgqe.sys.
Action performed: Deny access

Edited by nitetrain, 30 July 2009 - 12:36 AM.


#8 nitetrain

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Posted 31 July 2009 - 10:35 PM

anyone???

#9 DaChew

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Posted 31 July 2009 - 10:49 PM

http://ad13.geekstogo.com/RootRepeal.zip

This is a new release of rootrepeal

Make sure you disconnect from the internet and disable your antivirus

Also try this

Please download Sophos Anti-rootkit & save it to your desktop.
alternate download link
Note: If using the vendor's download site you will be asked to register with MySophos so an email containing an activation link can be sent to your email address.

Be sure to print out and read the Sophos Anti-Rookit User Manual and Release Notes.
  • Double-click sar_15_sfx.exe to begin the installation, read the license agreement and click Accept.
  • Allow the default location of C:\Program Files\Sophos\Sophos Anti-Rootkit and click Install.
  • A message will appear "Sophos Anti-Rootkit was successfully installed. Click 'yes' to start it now". Click Yes.
  • Make sure the following are checked:
    • Running processes
    • Windows Registry
    • Local Hard Drives
  • Click Start scan.
  • Sophos Anti-Rootkit will scan the selected areas and display any suspicious files in the upper panel.
  • When the scan is complete, a pop-up screen will appear with "Rootkit Scan Results". Click OK to continue.
  • Click on the suspicious file to display more information about it in the lower panel which also includes whether the item is recommended for removal.
    • Files tagged as Removable: No are not marked for removal and cannot be removed.
    • Files tagged as Removable: Yes (clean up recommended) are marked for removal by default.
    • Files tagged as Removable: Yes (but clean up not recommended) are not marked for removal because Sophos did not recognize them. These files will require further investigation.
  • Select only items recommended for removal, then click "Clean up checked items". You will be asked to confirm, click Yes.
  • A pop up window will appear advising the cleanup will finish when you restart your computer. Click Restart Now.
  • After reboot, a dialog box displays the files you selected for removal and the action taken.
  • Click Empty list and then click Continue to re-scan your computer a second time to ensure everything was cleaned.
  • When done, go to Start > Run and type or copy/paste: %temp%\sarscan.log
  • This should open the log from the rootkit scan. Please post this log in your next reply. If you have a problem, you can find sarscan.log in C:\Documents and Settings\\Local Settings\Temp\.
Before performing an ARK scan it is recommended to do the following to ensure more accurate results and avoid common issues that may cause false detections.
  • Disconnect from the Internet or physically unplug you Internet cable connection.
  • Clean out your temporary files.
  • Close all open programs, scheduling/updating tasks and background processes that might activate during the scan including the screensaver.
  • Temporarily disable your anti-virus and real-time anti-spyware protection.
  • After starting the scan, do not use the computer until the scan has completed.
  • When finished, re-enable your anti-virus/anti-malware (or reboot) and then you can reconnect to the Internet.

Chewy

No. Try not. Do... or do not. There is no try.




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