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Generic!Artemis and other issues


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2 replies to this topic

#1 KurtGordon

KurtGordon

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Posted 27 July 2009 - 09:06 PM

This problem began after my grandkids were introduced to my computer. (at this time Windows Defender would open, but was not enabled for some reason)
They have downloaded many different kid's games and I have noticed new toolbars showing up over time (AIM toolbar, Google, Yahoo, MyWebSearch).

I have uninstalled the MyWebSearch toolbar and all of the "extra" programs/Toolbars that the kiddos downloaded/installed.

I have installed a new version of McAfee (SecurityCenter SE from AOL) which found four files associated with MyWebSearch and Generic!Artemis virus. McAfee quarrantined these files.
After the McAfee fix, Windows Defender will not open, or reinstall. It also does not appear in the add/uninstall programs screen for me to uninstall it. I tried the three steps that Microsoft recommends to reinstall Defender, but none worked.
McAfee does not find any more issues after running a complete scan.
Lastly, the AIM toolbar reappeared in IE without prompting.

The fact that Windows Defender does not run is my concern at this point. I am not really sure if there is something looming, but this just does not sit right with me.

Thanks for your help!


DDS (Ver_09-06-26.01) - NTFSx86
Run by Bud at 21:42:42.82 on Mon 07/27/2009
Internet Explorer: 7.0.6000.16851
Microsoft® Windows Vista™ Home Premium 6.0.6000.0.1252.1.1033.18.894.86 [GMT -4:00]

AV: McAfee VirusScan *On-access scanning enabled* (Updated) {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
SP: McAfee VirusScan *enabled* (Updated) {C78B3C70-4777-4742-BB91-9D615CC575E6}
SP: Windows Defender *disabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
FW: McAfee Personal Firewall *enabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\rundll32.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\hp\support\hpsysdrv.exe
C:\hp\KBD\kbd.exe
C:\WINDOWS\RtHDVCpl.exe
C:\Program Files\Common Files\aol\1174964974\ee\aolsoftware.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\WINDOWS\System32\rundll32.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Common Files\microsoft shared\Works Shared\WkCalRem.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
c:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Windows\system32\WUDFHost.exe
C:\Windows\System32\mobsync.exe
C:\Windows\system32\taskeng.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
C:\Program Files\Internet Explorer\ieuser.exe
C:\Program Files\Internet Explorer\iexplore.exe
c:\program files\aim toolbar\aimtbServer.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\svchost.exe -k SDRSVC
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Users\Bud\Desktop\dds.scr
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uSearch Page = hxxp://www.google.com
uStart Page = hxxp://www.google.com/
uSearch Bar = hxxp://www.google.com/ie
uDefault_Search_URL = hxxp://www.google.com/ie
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=71&bd=Pavilion&pf=desktop
mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=71&bd=Pavilion&pf=desktop
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
uURLSearchHooks: AIM Toolbar Search Class: {03402f96-3dc7-4285-bc50-9e81fefafe43} - c:\program files\aim toolbar\aimtb.dll
mURLSearchHooks: AIM Toolbar Search Class: {03402f96-3dc7-4285-bc50-9e81fefafe43} - c:\program files\aim toolbar\aimtb.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Gamevance Text: {7370f91f-6994-4595-9949-601fa2261c8d} - c:\program files\gamevance\gvtl.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.5.0_10\bin\ssv.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\mcafee\virusscan\scriptsn.dll
BHO: AIM Toolbar Loader: {b0cda128-b425-4eef-a174-61a11ac5dbf8} - c:\program files\aim toolbar\aimtb.dll
TB: {5AA2BA46-9913-4dc7-9620-69AB0FA17AE7} - No File
TB: AIM Toolbar: {61539ecd-cc67-4437-a03c-9aaccbd14326} - c:\program files\aim toolbar\aimtb.dll
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [Aim6]
uRun: [DW6]
uRunOnce: [Shockwave Updater] c:\windows\system32\adobe\shockw~1\SWHELP~1.EXE -Update -1103471 -"Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; FunWebProducts; GTB6; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.0.04506)" -"http://www.shockwave.com/gamelanding/yearone.jsp"
mRun: [hpsysdrv] c:\hp\support\hpsysdrv.exe
mRun: [KBD] c:\hp\kbd\KBD.EXE
mRun: [RtHDVCpl] RtHDVCpl.exe
mRun: [<NO NAME>]
mRun: [HostManager] c:\program files\common files\aol\1174964974\ee\AOLSoftware.exe
mRun: [Symantec PIF AlertEng] "c:\program files\common files\symantec shared\pif\{b8e1dd85-8582-4c61-b58f-2f227fca9a08}\pifsvc.exe" /a /m "c:\program files\common files\symantec shared\pif\{b8e1dd85-8582-4c61-b58f-2f227fca9a08}\AlertEng.dll"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [mcagent_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkey
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
StartupFolder: c:\users\bud\appdata\roaming\micros~1\windows\startm~1\programs\startup\wkcalrem.lnk - c:\program files\common files\microsoft shared\works shared\WkCalRem.exe
IE: &AIM Toolbar Search - c:\programdata\aim toolbar\ietoolbar\resources\en-us\local\search.html
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0015-0000-0010-ABCDEFFEDCBC} - c:\program files\java\jre1.5.0_10\bin\npjpi150_10.dll
IE: {0b83c99c-1efa-4259-858f-bcb33e007a5b} - {61539ecd-cc67-4437-a03c-9aaccbd14326} - c:\program files\aim toolbar\aimtb.dll
DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - hxxp://ak.exe.imgfarm.com/images/nocache/funwebproducts/ei-4/MyFunCardsInitialSetup1.0.1.1.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab

============= SERVICES / DRIVERS ===============

R3 USB-100;CP-USB-RJ45M 10/100 Ethernet Adapter;c:\windows\system32\drivers\USBKR100.SYS [2009-2-20 27519]

=============== Created Last 30 ================

2009-07-27 11:14 <DIR> --d----- c:\programdata\Office Genuine Advantage
2009-07-27 10:50 <DIR> --d----- c:\program files\Windows Installer Clean Up
2009-07-27 10:48 <DIR> --d----- c:\program files\MSECACHE
2009-07-26 23:59 0 a---h--- c:\windows\system32\drivers\Msft_User_WpdFs_01_00_00.Wdf
2009-07-26 12:50 7,181 a------- c:\windows\system32\Config.MPF
2009-07-26 12:48 79,816 a------- c:\windows\system32\drivers\mfeavfk.sys
2009-07-26 12:48 40,552 a------- c:\windows\system32\drivers\mfesmfk.sys
2009-07-26 12:48 35,272 a------- c:\windows\system32\drivers\mfebopk.sys
2009-07-26 12:48 130,424 a------- c:\windows\system32\drivers\Mpfp.sys
2009-07-26 12:47 <DIR> --d----- c:\program files\common files\McAfee
2009-07-26 12:47 <DIR> --d----- c:\program files\McAfee.com
2009-07-26 12:47 <DIR> --d----- c:\program files\McAfee
2009-07-26 12:43 34,248 a------- c:\windows\system32\drivers\mferkdk.sys
2009-07-25 13:17 97,800 a------- c:\windows\system32\infocardapi.dll
2009-07-25 13:17 105,016 a------- c:\windows\system32\PresentationCFFRasterizerNative_v0300.dll
2009-07-25 13:17 622,080 a------- c:\windows\system32\icardagt.exe
2009-07-25 13:17 37,384 a------- c:\windows\system32\infocardcpl.cpl
2009-07-25 13:17 43,544 a------- c:\windows\system32\PresentationHostProxy.dll
2009-07-25 13:17 11,264 a------- c:\windows\system32\icardres.dll
2009-07-25 13:17 781,344 a------- c:\windows\system32\PresentationNative_v0300.dll
2009-07-25 13:17 326,160 a------- c:\windows\system32\PresentationHost.exe
2009-07-25 13:10 48,398,336 a------- c:\windows\ocsetup_install_NetFx3.etl
2009-07-25 13:10 49,152 a------- c:\windows\ocsetup_cbs_install_NetFx3.perf
2009-07-25 13:10 16,384 a------- c:\windows\ocsetup_cbs_install_NetFx3.dpx
2009-07-25 12:57 96,760 a------- c:\windows\system32\dfshim.dll
2009-07-25 12:57 282,112 a------- c:\windows\system32\mscoree.dll
2009-07-25 12:57 41,984 a------- c:\windows\system32\netfxperf.dll
2009-07-25 12:57 158,720 a------- c:\windows\system32\mscorier.dll
2009-07-25 12:56 83,968 a------- c:\windows\system32\mscories.dll
2009-07-25 10:12 <DIR> --d----- c:\programdata\NOS
2009-07-24 10:46 <DIR> --d----- c:\program files\Trend Micro
2009-07-18 11:54 156,160 a------- c:\windows\system32\t2embed.dll
2009-07-18 11:54 72,704 a------- c:\windows\system32\fontsub.dll
2009-07-18 11:54 289,792 a------- c:\windows\system32\atmfd.dll
2009-07-18 11:54 24,064 a------- c:\windows\system32\lpk.dll
2009-07-18 11:54 10,240 a------- c:\windows\system32\dciman32.dll
2009-07-18 11:54 34,304 a------- c:\windows\system32\atmlib.dll

==================== Find3M ====================

2009-07-27 00:14 174 a--sh--- c:\program files\desktop.ini
2009-07-27 00:01 86,016 a------- c:\windows\inf\infstrng.dat
2009-07-27 00:01 86,016 a------- c:\windows\inf\infstor.dat
2009-07-27 00:01 51,200 a------- c:\windows\inf\infpub.dat
2009-07-26 23:48 101,376 a------- c:\windows\system32\ifxcardm.dll
2009-07-26 23:48 79,872 a------- c:\windows\system32\axaltocm.dll
2009-07-26 23:21 665,600 a------- c:\windows\inf\drvindex.dat
2009-07-25 12:46 11,302 a------- c:\users\bud\appdata\roaming\wklnhst.dat
2009-04-30 08:52 292,352 a------- c:\windows\system32\psisdecd.dll
2009-04-30 08:44 1,244,672 a------- c:\windows\system32\mcmde.dll
2009-04-30 08:42 428,032 a------- c:\windows\system32\EncDec.dll
2006-11-02 08:42 287,440 a------- c:\windows\inf\perflib\0409\perfi.dat
2006-11-02 08:42 287,440 a------- c:\windows\inf\perflib\0409\perfh.dat
2006-11-02 08:42 30,674 a------- c:\windows\inf\perflib\0409\perfd.dat
2006-11-02 08:42 30,674 a------- c:\windows\inf\perflib\0409\perfc.dat
2006-11-02 05:20 287,440 a------- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 05:20 287,440 a------- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 05:20 30,674 a------- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 05:20 30,674 a------- c:\windows\inf\perflib\0000\perfc.dat
2008-06-22 07:55 16,384 a--sh--- c:\windows\serviceprofiles\localservice\appdata\local\microsoft\windows\history\history.ie5\index.dat
2008-06-22 07:55 32,768 a--sh--- c:\windows\serviceprofiles\localservice\appdata\local\microsoft\windows\temporary internet files\content.ie5\index.dat
2008-06-22 07:55 16,384 a--sh--- c:\windows\serviceprofiles\localservice\appdata\roaming\microsoft\windows\cookies\index.dat

============= FINISH: 21:46:48.86 ===============

Attached Files



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#2 thcbytes

thcbytes

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Posted 06 August 2009 - 09:01 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE
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#3 Orange Blossom

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Posted 14 August 2009 - 12:03 AM

Due to the lack of feedback, this Topic is now closed.

In case you still have problems, please send me a Private message to reopen this topic within the next 5 days. Beyond that point, please start a new topic.

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