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Windows Installer / Smartwebprinting oc


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13 replies to this topic

#1 blue100

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Posted 26 July 2009 - 03:48 PM

I posted on the Am I infected forum and worked with Computer Pro on anumber of remedies but unfortunately they didn't suceed. So Computer Pro told me to post on this forum. Topic referenced is here: http://www.bleepingcomputer.com/forums/t/244126/smartwebprinting-oc-how-do-i-get-rid/ ~ OB Original request was

I think this is a virus or trojan. Appeared recently and pops up everytime i try to change webpage. Any suggestions on how to get rid of it. I have malaware removal software but it isn't identying it as a problem. i am not a techie at all so any help in simple steps would be really appreciated.

Steps taken were: Malaware; Superspyware; Dr Web; rootrepeal, chkdsk. CPro suggested SmitFraudFix but I can't download it. The trojan keeps coming up when i click on the link and then I get the "Internet Explorer cannot display " message.

I ran DDS and the DDS log and attach log are attached.

many thanks.

Attached Files


Edited by Orange Blossom, 26 July 2009 - 03:50 PM.


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#2 DocSatan

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Posted 05 August 2009 - 08:33 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

#3 blue100

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Posted 06 August 2009 - 07:27 AM

Hello,

The details of the problem and steps taken are outlined in the first post above and I still have the problem. The log of the DDS notepad is attached.

Looking forward to hearing from you.

Blue100

Attached Files



#4 extremeboy

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Posted 06 August 2009 - 11:56 AM

Hello.

May I see the Attach log as well.

Also, run an rootkit scan.

Download and Run Scan with GMER

We will use GMER to scan for rootkits.This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop. Unzip/extract the file to its own folder. (Click here for information on how to do this if not sure. Win 2000 users click here.
  • Close any and all open programs, as this process may crash your computer.
  • Double click Posted Image or Posted Image on your desktop.
  • When you have done this, close all running programs.
    There is a small chance this application may crash your computer so save any work you have open.
  • Double-click on Gmer.exe to start the program. Right-click and select Run As Administrator... if you are using Vista
  • Allow the gmer.sys driver to load if asked.
    If it detects rootkit activity, you will receive a prompt (refer below) to run a full scan. Click NO..
    Posted Image
  • In the right panel, you will see several boxes that have been checked. Please UNCHECK the following:
    • Sections
    • IAT/EAT
    • Registry
    • Drives/Partition other than Systemdrive (typically C:\)
    • Show all (Don't miss this one!)
  • Click on Posted Image and wait for the scan to finish.
  • If you see a rootkit warning window, click OK.
  • Push Posted Image and save the logfile to your desktop.
  • Copy and Paste the contents of that file in your next post.

If GMER doesn't work in Normal Mode try running it in Safe Mode

Note: Do Not run any program while GMER is running
*Note*: Rootkit scans often produce false positives. Do NOT take any actions on "<--- ROOKIT" entries

Thanks.

~Extremeboy
Note: Please do not PM me asking for help, instead please post it in the correct forum requesting for help. Help requests via the PM system will be ignored.

If I'm helping you and I don't reply within 48 hours please feel free to send me a PM.

The help you receive here is always free but if you wish to show your appreciation, you may wish to Posted Image.

#5 blue100

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Posted 06 August 2009 - 02:20 PM

Hi,

report below and DDR attach log is attached.

Thanks.



GMER 1.0.15.15011 [o70yd5o2[1].exe] - http://www.gmer.net
Rootkit scan 2009-08-06 20:17:39
Windows 5.1.2600 Service Pack 2


---- System - GMER 1.0.15 ----

SSDT \??\C:\Program Files\SUPERAntiSpyware\SASKUTIL.sys (SASKUTIL.SYS/SUPERAdBlocker.com and SUPERAntiSpyware.com) ZwTerminateProcess [0xA22CFDF0]

---- Devices - GMER 1.0.15 ----

AttachedDevice \Driver\Tcpip \Device\Tcp fssfltr_tdi.sys (Family Safety Filter Driver (TDI)/Microsoft Corporation)
AttachedDevice \FileSystem\Fastfat \Fat fltMgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)

---- EOF - GMER 1.0.15 ----

Attached Files



#6 extremeboy

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Posted 06 August 2009 - 09:20 PM

Hello.

The trojan keeps coming up when i click on the link and then the I get the Internet Explorer cannot display message. Any suggestions? This is looking quite nasty at this stage, really at a loss as to what to do. Thanks.

What is that "trojan" you are referring to and what comes up?

Please run OTL scan for me and answer my questions please.

Download and run OTL
  • Download OTL by OldTimer and save it to your desktop.
  • Double click on the Posted Image icon on your desktop. If you are using Vista, please right-click and select run as administrator
  • Click the "Scan All Users" checkbox.
  • Push the Posted Image button.
  • It will now begin to scan, please be paitent while it scans.
  • Two reports will open once it's done.
  • Please copy and paste them in your next reply:
  • OTL.txt <-- Will be opened
  • Extras.txt <-- Will be minimized

Thanks.

~Extremeboy
Note: Please do not PM me asking for help, instead please post it in the correct forum requesting for help. Help requests via the PM system will be ignored.

If I'm helping you and I don't reply within 48 hours please feel free to send me a PM.

The help you receive here is always free but if you wish to show your appreciation, you may wish to Posted Image.

#7 blue100

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Posted 07 August 2009 - 03:25 AM

The "trojan" or whatever it is (I am not computer savvy so really have no idea what this is) does the following:

When i turn on the internet a box comes up with a Windows Installer warning / problem, when i c lick cancel another box comes up and says
" SmartwebprintingOC - The feature you are trying to use is on a CD-ROM or other removable dist that is not available. Insert SmartwebprintingOC disk and click OK" It gives a browse option. When I cancel this another box comes up that says
"An installation page for the product SmartwebprintingOC cannot be found. Try the installation again using a valid copy of the installation package "smartwebprinting.msi"
If i hit cancel a few times, they eventually go away. It can pop up again anytime i try to switch pages on the internet.

Extras Log
OTL Extras logfile created on: 07/08/2009 09:17:42 - Run 1
OTL by OldTimer - Version 3.0.10.4 Folder = C:\Documents and Settings\Niamh\Desktop
Windows XP Home Edition Service Pack 2 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 7.0.5730.13)
Locale: 00001809 | Country: Ireland | Language: ENI | Date Format: dd/MM/yyyy

2.00 Gb Total Physical Memory | 1.46 Gb Available Physical Memory | 73.07% Memory free
3.85 Gb Paging File | 3.36 Gb Available in Paging File | 87.32% Paging File free
Paging file location(s): C:\pagefile.sys 2046 4092 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 220.37 Gb Total Space | 200.46 Gb Free Space | 90.96% Space Free | Partition Type: NTFS
Drive D: | 74.50 Gb Total Space | 65.22 Gb Free Space | 87.53% Space Free | Partition Type: NTFS
E: Drive not present or media not loaded
F: Drive not present or media not loaded
G: Drive not present or media not loaded
H: Drive not present or media not loaded
I: Drive not present or media not loaded

Computer Name: HH-1C068125108E
Current User Name: Niamh
Logged in as Administrator.

Current Boot Mode: Normal
Scan Mode: Current user
Company Name Whitelist: Off
Skip Microsoft Files: Off
File Age = 30 Days
Output = Standard

========== Extra Registry (SafeList) ==========


========== File Associations ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.html [@ = htmlfile] -- C:\Program Files\Internet Explorer\IEXPLORE.EXE (Microsoft Corporation)

========== Security Center Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"FirstRunDisabled" = 1
"AntiVirusDisableNotify" = 0
"FirewallDisableNotify" = 0
"UpdatesDisableNotify" = 0
"AntiVirusOverride" = 1
"FirewallOverride" = 0

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\AhnlabAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ComputerAssociatesAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\KasperskyAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SophosAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TinyFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ZoneLabsFirewall]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\GloballyOpenPorts\List]
"139:TCP" = 139:TCP:*:Enabled:@xpsp2res.dll,-22004
"445:TCP" = 445:TCP:*:Enabled:@xpsp2res.dll,-22005
"137:UDP" = 137:UDP:*:Enabled:@xpsp2res.dll,-22001
"138:UDP" = 138:UDP:*:Enabled:@xpsp2res.dll,-22002

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall" = 1

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\GloballyOpenPorts\List]
"139:TCP" = 139:TCP:LocalSubNet:Enabled:@xpsp2res.dll,-22004
"445:TCP" = 445:TCP:LocalSubNet:Enabled:@xpsp2res.dll,-22005
"137:UDP" = 137:UDP:LocalSubNet:Enabled:@xpsp2res.dll,-22001
"138:UDP" = 138:UDP:LocalSubNet:Enabled:@xpsp2res.dll,-22002

========== Authorized Applications List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]
"%windir%\Network Diagnostic\xpnetdiag.exe" = %windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000 -- (Microsoft Corporation)
"C:\PROGRA~1\COMMON~1\MICROW~1\Agent\MWAGENT.EXE" = C:\PROGRA~1\COMMON~1\MICROW~1\Agent\MWAGENT.EXE:*:Enabled:MicroWorld Management Agent -- (MicroWorld Technologies Inc.)
"C:\PROGRA~1\COMMON~1\MICROW~1\eScanRAD\ESCANRAD.EXE" = C:\PROGRA~1\COMMON~1\MICROW~1\eScanRAD\ESCANRAD.EXE:*:Enabled:eScan Remote Administration Tool -- File not found
"C:\Program Files\Windows Live\Messenger\wlcsdk.exe" = C:\Program Files\Windows Live\Messenger\wlcsdk.exe:*:Enabled:Windows Live Call -- (Microsoft Corporation)
"C:\Program Files\Windows Live\Sync\WindowsLiveSync.exe" = C:\Program Files\Windows Live\Sync\WindowsLiveSync.exe:*:Enabled:Windows Live Sync -- (Microsoft Corporation)
"C:\Program Files\Windows Live\Messenger\msnmsgr.exe" = C:\Program Files\Windows Live\Messenger\msnmsgr.exe:*:Enabled:Windows Live Messenger -- (Microsoft Corporation)

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE" = C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE:*:Enabled:Microsoft Office Outlook -- (Microsoft Corporation)
"%windir%\Network Diagnostic\xpnetdiag.exe" = %windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000 -- (Microsoft Corporation)
"C:\PROGRA~1\COMMON~1\MICROW~1\Agent\MWAGENT.EXE" = C:\PROGRA~1\COMMON~1\MICROW~1\Agent\MWAGENT.EXE:*:Enabled:MicroWorld Management Agent -- (MicroWorld Technologies Inc.)
"C:\PROGRA~1\COMMON~1\MICROW~1\eScanRAD\ESCANRAD.EXE" = C:\PROGRA~1\COMMON~1\MICROW~1\eScanRAD\ESCANRAD.EXE:*:Enabled:eScan Remote Administration Tool -- File not found
"C:\WINDOWS\system32\dpvsetup.exe" = C:\WINDOWS\system32\dpvsetup.exe:*:Disabled:Microsoft DirectPlay Voice Test -- (Microsoft Corporation)
"C:\Program Files\Internet Explorer\iexplore.exe" = C:\Program Files\Internet Explorer\iexplore.exe:*:Enabled:Internet Explorer -- (Microsoft Corporation)
"C:\Program Files\Real\RealPlayer\realplay.exe" = C:\Program Files\Real\RealPlayer\realplay.exe:*:Enabled:RealPlayer -- (RealNetworks, Inc.)
"C:\Program Files\Bonjour\mDNSResponder.exe" = C:\Program Files\Bonjour\mDNSResponder.exe:*:Enabled:Bonjour -- (Apple Inc.)
"C:\Program Files\iTunes\iTunes.exe" = C:\Program Files\iTunes\iTunes.exe:*:Enabled:iTunes -- (Apple Inc.)
"C:\Program Files\Windows Live\Messenger\wlcsdk.exe" = C:\Program Files\Windows Live\Messenger\wlcsdk.exe:*:Enabled:Windows Live Call -- (Microsoft Corporation)
"C:\Program Files\Windows Live\Sync\WindowsLiveSync.exe" = C:\Program Files\Windows Live\Sync\WindowsLiveSync.exe:*:Enabled:Windows Live Sync -- (Microsoft Corporation)
"C:\Program Files\Windows Live\Messenger\msnmsgr.exe" = C:\Program Files\Windows Live\Messenger\msnmsgr.exe:*:Enabled:Windows Live Messenger -- (Microsoft Corporation)
"C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe" = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe:*:Enabled:hpqtra08.exe -- (Hewlett-Packard Co.)
"C:\Program Files\HP\Digital Imaging\bin\hpqste08.exe" = C:\Program Files\HP\Digital Imaging\bin\hpqste08.exe:*:Enabled:hpqste08.exe -- (Hewlett-Packard Co.)
"C:\Program Files\HP\Digital Imaging\bin\hpofxm08.exe" = C:\Program Files\HP\Digital Imaging\bin\hpofxm08.exe:*:Enabled:hpofxm08.exe -- (Hewlett-Packard Co.)
"C:\Program Files\HP\Digital Imaging\bin\hposfx08.exe" = C:\Program Files\HP\Digital Imaging\bin\hposfx08.exe:*:Enabled:hposfx08.exe -- (Hewlett-Packard Co.)
"C:\Program Files\HP\Digital Imaging\bin\hposid01.exe" = C:\Program Files\HP\Digital Imaging\bin\hposid01.exe:*:Enabled:hposid01.exe -- (Hewlett-Packard Co.)
"C:\Program Files\HP\Digital Imaging\bin\hpzwiz01.exe" = C:\Program Files\HP\Digital Imaging\bin\hpzwiz01.exe:*:Enabled:hpzwiz01.exe -- (Hewlett-Packard Co.)
"C:\Program Files\HP\Digital Imaging\bin\hpoews01.exe" = C:\Program Files\HP\Digital Imaging\bin\hpoews01.exe:*:Enabled:hpoews01.exe -- (Hewlett-Packard Co.)
"C:\Program Files\HP\Digital Imaging\bin\hpiscnapp.exe" = C:\Program Files\HP\Digital Imaging\bin\hpiscnapp.exe:*:Enabled:hpiscnapp.exe -- (Hewlett-Packard)
"C:\Program Files\HP\Digital Imaging\bin\hpqkygrp.exe" = C:\Program Files\HP\Digital Imaging\bin\hpqkygrp.exe:*:Enabled:hpqkygrp.exe -- (Hewlett-Packard)


========== HKEY_LOCAL_MACHINE Uninstall List ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{0289B35E-DC07-4c7a-9710-BBD686EA4B7D}" = Status
"{0609D0AF-1382-42BE-81DB-CF30F8B0F6E2}" = Serif PhotoPlus 6.0
"{0AAA9C97-74D4-47CE-B089-0B147EF3553C}" = Windows Live Messenger
"{0F7C2E47-089E-4d23-B9F7-39BE00100776}" = Toolbox
"{12665B01-3F3A-4433-B179-9D8E352D7547}" = Try Corel Snapfire muvee autoProducer add on
"{12A76360-388E-4B27-ABEB-D5FC5378DD2A}" = HPPhotoSmartPhotobookWebPack1
"{18669FF9-C8FE-407a-9F70-E674896B1DB4}" = GPBaseService
"{197A3012-8C85-4FD3-AB66-9EC7E13DB92E}" = Adobe AIR
"{205C6BDD-7B73-42DE-8505-9A093F35A238}" = Windows Live Upload Tool
"{20B30DC1-E423-4939-B51D-05C58B0F9BBB}" = HP Photosmart All-In-One Driver Software 10.0 Rel .2
"{22B775E7-6C42-4FC5-8E10-9A5E3257BD94}" = MSVCRT
"{2318C2B1-4965-11d4-9B18-009027A5CD4F}" = Google Toolbar for Internet Explorer
"{24ED4D80-8294-11D5-96CD-0040266301AD}" = FinePixViewer Ver.5.1
"{2614F54E-A828-49FA-93BA-45A3F756BFAA}" = 32 Bit HP CIO Components Installer
"{318AB667-3230-41B5-A617-CB3BF748D371}" = iTunes
"{341201D4-4F61-4ADB-987E-9CCE4D83A58D}" = Windows Live Toolbar Extension (Windows Live Toolbar)
"{34BFB099-07B2-4E95-A673-7362D60866A2}" = PSSWCORE
"{350C97B0-3D7C-4EE8-BAA9-00BCB3D54227}" = WebFldrs XP
"{36FDBE6E-6684-462b-AE98-9A39A1B200CC}" = HPProductAssistant
"{3B4E636E-9D65-4D67-BA61-189800823F52}" = Windows Live Communications Platform
"{3C52E7DA-C431-4239-B66B-1BF703D5B194}" = Windows Live Photo Gallery
"{43D2A1DD-69C9-4E86-8F51-4890A6263863}" = VTech® Photo Editor
"{46D9CB66-67D7-4A63-BF66-6DD77B89D56C}" = MalwareRemovalBot
"{4CACFCD9-F71B-413A-8DF5-1A6419D5CDC6}" = Cards_Calendar_OrderGift_DoMorePlugout
"{4CBA3D4C-8F51-4D60-B27E-F6B641C571E7}" = Microsoft Search Enhancement Pack
"{4DE3E3D9-AE81-45DE-9195-3015F7B1DBF3}" = Junk Mail filter update
"{5109C064-813E-4e87-B0DE-C8AF7B5BC02B}" = SmartWebPrintingOC
"{5490882C-6961-11D5-BAE5-00E0188E010B}" = FUJIFILM USB Driver
"{57F0ED40-8F11-41AA-B926-4A66D0D1A9CC}" = Microsoft Office Live Add-in 1.3
"{63C1109E-D977-49ED-BCE3-D00D0BF187D6}" = Windows Live Mail
"{66E6CE0C-5A1E-430C-B40A-0C90FF1804A8}" = eSupportQFolder
"{679EC478-3FF9-4987-B2FF-C2C2B27532A2}" = DocProc
"{687FEF8A-8597-40b4-832C-297EA3F35817}" = BufferChm
"{6956856F-B6B3-4BE0-BA0B-8F495BE32033}" = Apple Software Update
"{6A92E5C5-0578-443D-91F3-92ECE5F2CAE2}" = Windows Live Writer
"{6B437F94-056F-4791-AF2C-0D10E2706AF0}" = PanoStandAlone
"{6F5E2F4A-377D-4700-B0E3-8F7F7507EA15}" = CustomerResearchQFolder
"{72A819E7-4146-B9EA-1292-C4A77F657B4E}" = eBay Desktop
"{76CD2979-09C0-493A-84B3-8FD97EF4BCEA}" = Windows Live Family Safety
"{77DCDCE3-2DED-62F3-8154-05E745472D07}" = Acrobat.com
"{786C4AD1-DCBA-49A6-B0EF-B317A344BD66}" = Windows Live Favorites for Windows Live Toolbar
"{80533B67-C407-485D-8B5D-63BB8ED9D878}" = Scan
"{87E2B986-07E8-477a-93DC-AF0B6758B192}" = DocProcQFolder
"{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight
"{8A25392D-C5D2-4E79-A2BD-C15DDC5B0959}" = Bonjour
"{8A74E887-8F0F-4017-AF53-CBA42211AAA5}" = Microsoft Sync Framework Runtime Native v1.0 (x86)
"{8A85DEAD-7C1F-4368-881C-72AC74CB2E91}" = UnloadSupport
"{8FFC5648-FAF8-43A3-BC8F-42BA1E275C4E}" = Choice Guard
"{90120000-0010-0409-0000-0000000FF1CE}" = Microsoft Software Update for Web Folders (English) 12
"{90120000-0015-0409-0000-0000000FF1CE}" = Microsoft Office Access MUI (English) 2007
"{90120000-0015-0409-0000-0000000FF1CE}_PROHYBRIDR_{4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}" = 2007 Microsoft Office Suite Service Pack 1 (SP1)
"{90120000-0016-0409-0000-0000000FF1CE}" = Microsoft Office Excel MUI (English) 2007
"{90120000-0016-0409-0000-0000000FF1CE}_PROHYBRIDR_{4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}" = 2007 Microsoft Office Suite Service Pack 1 (SP1)
"{90120000-0018-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint MUI (English) 2007
"{90120000-0018-0409-0000-0000000FF1CE}_PROHYBRIDR_{4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}" = 2007 Microsoft Office Suite Service Pack 1 (SP1)
"{90120000-0019-0409-0000-0000000FF1CE}" = Microsoft Office Publisher MUI (English) 2007
"{90120000-0019-0409-0000-0000000FF1CE}_PROHYBRIDR_{4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}" = 2007 Microsoft Office Suite Service Pack 1 (SP1)
"{90120000-001A-0409-0000-0000000FF1CE}" = Microsoft Office Outlook MUI (English) 2007
"{90120000-001A-0409-0000-0000000FF1CE}_PROHYBRIDR_{4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}" = 2007 Microsoft Office Suite Service Pack 1 (SP1)
"{90120000-001B-0409-0000-0000000FF1CE}" = Microsoft Office Word MUI (English) 2007
"{90120000-001B-0409-0000-0000000FF1CE}_PROHYBRIDR_{4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}" = 2007 Microsoft Office Suite Service Pack 1 (SP1)
"{90120000-001F-0409-0000-0000000FF1CE}" = Microsoft Office Proof (English) 2007
"{90120000-001F-0409-0000-0000000FF1CE}_PROHYBRIDR_{3EC77D26-799B-4CD8-914F-C1565E796173}" = 2007 Microsoft Office Suite Service Pack 1 (SP1)
"{90120000-001F-040C-0000-0000000FF1CE}" = Microsoft Office Proof (French) 2007
"{90120000-001F-040C-0000-0000000FF1CE}_PROHYBRIDR_{430971B1-C31E-45DA-81E0-72C095BAB72C}" = 2007 Microsoft Office Suite Service Pack 1 (SP1)
"{90120000-001F-0C0A-0000-0000000FF1CE}" = Microsoft Office Proof (Spanish) 2007
"{90120000-001F-0C0A-0000-0000000FF1CE}_PROHYBRIDR_{F7A31780-33C4-4E39-951A-5EC9B91D7BF1}" = 2007 Microsoft Office Suite Service Pack 1 (SP1)
"{90120000-002C-0409-0000-0000000FF1CE}" = Microsoft Office Proofing (English) 2007
"{90120000-006E-0409-0000-0000000FF1CE}" = Microsoft Office Shared MUI (English) 2007
"{90120000-006E-0409-0000-0000000FF1CE}_PROHYBRIDR_{FAD8A83E-9BAC-4179-9268-A35948034D85}" = 2007 Microsoft Office Suite Service Pack 1 (SP1)
"{90120000-0115-0409-0000-0000000FF1CE}" = Microsoft Office Shared Setup Metadata MUI (English) 2007
"{90120000-0115-0409-0000-0000000FF1CE}_PROHYBRIDR_{FAD8A83E-9BAC-4179-9268-A35948034D85}" = 2007 Microsoft Office Suite Service Pack 1 (SP1)
"{90120000-0117-0409-0000-0000000FF1CE}" = Microsoft Office Access Setup Metadata MUI (English) 2007
"{90120000-0117-0409-0000-0000000FF1CE}_PROHYBRIDR_{4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}" = 2007 Microsoft Office Suite Service Pack 1 (SP1)
"{91120000-0031-0000-0000-0000000FF1CE}" = Microsoft Office Professional Hybrid 2007
"{91120000-0031-0000-0000-0000000FF1CE}_PROHYBRIDR_{BEE75E01-DD3F-4D5F-B96C-609E6538D419}" = 2007 Microsoft Office Suite Service Pack 1 (SP1)
"{9422C8EA-B0C6-4197-B8FC-DC797658CA00}" = Windows Live Sign-in Assistant
"{95120000-00B9-0409-0000-0000000FF1CE}" = Microsoft Application Error Reporting
"{95120000-0120-0409-0000-0000000FF1CE}" = Microsoft Office Outlook Connector
"{995F1E2E-F542-4310-8E1D-9926F5A279B3}" = Windows Live Toolbar
"{9C2D4047-0E40-499a-AC7A-C4B9BB12FE03}" = TrayApp
"{A07840FC-CE63-4CB8-8030-EF4B9805925A}" = HPPhotoSmartDiscLabel_PaperLabel
"{A1BF9950-8CDB-468E-83FA-EACFB00EA7D5}" = Windows Live Sync
"{A1F66FC9-11EE-4F2F-98C9-16F8D1E69FB7}" = Segoe UI
"{A3051CD0-2F64-3813-A88D-B8DCCDE8F8C7}" = Microsoft .NET Framework 3.0 Service Pack 2
"{A462213D-EED4-42C2-9A60-7BDD4D4B0B17}" = SigmaTel Audio
"{A5AB9D5E-52E2-440e-A3ED-9512E253C81A}" = SolutionCenter
"{A5C4AD72-25FE-4899-B6DF-6D8DF63C93CF}" = Highlight Viewer (Windows Live Toolbar)
"{AB5D51AE-EBC3-438D-872C-705C7C2084B0}" = DeviceManagementQFolder
"{AC76BA86-7AD7-1033-7B44-A90000000001}" = Adobe Reader 9
"{ADFB9653-F44C-460C-BF58-189CC552DFFE}" = hpphotosmartdisclabelplugin
"{AF7FC1CA-79DF-43c3-90A3-33EFEB9294CE}" = AIO_Scan
"{B093990A-AAF2-44AC-9216-14BB7A2189B6}" = ImageMixer VCD2 LE for FinePix
"{B44529FF-501E-47CD-A06D-223C161BE058}" = FinePixViewer Resource
"{B4E91E95-A5BA-4E50-A465-DB7EFEB176E8}" = HPPhotoSmartDiscLabel_PrintOnDisc
"{B8DBED1E-8BC3-4d08-B94A-F9D7D88E9BBF}" = HPSSupply
"{b9be267c-e096-4cce-a4fd-f24eec004938}" = PS_AIO_02_ProductContext
"{BAD0FA60-09CF-4411-AE6A-C2844C8812FA}" = HP Photosmart Essential 2.5
"{BD64AF4A-8C80-4152-AD77-FCDDF05208AB}" = Microsoft Sync Framework Services Native v1.0 (x86)
"{C09FB3CD-3D0C-3F2D-899A-6A1D67F2073F}" = Microsoft .NET Framework 2.0 Service Pack 2
"{c4549405-195f-4450-8865-6be9dc5ad136}" = PS_AIO_02_Software_Min
"{C6CA8874-5F22-4AF0-9BE3-016BF299C536}" = Windows Live Essentials
"{C708333C-B1B9-43be-B797-49FEC7A8D15B}" = C5200
"{CCB9B81A-167F-4832-B305-D2A0430840B3}" = WebReg
"{cd0b9359-b716-4fd0-8e0a-09b3e312e8a4}" = PS_AIO_02_Software
"{CDDCBBF1-2703-46BC-938B-BCC81A1EEAAA}" = SUPERAntiSpyware Free Edition
"{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}" = Microsoft .NET Framework 3.5 SP1
"{cef78f86-19a8-4bbd-91fa-e9b6b2d37348}" = C5200_Help
"{D2E0F0CC-6BE0-490b-B08B-9267083E34C9}" = MarketResearch
"{D680C913-5955-469D-9D88-C1940F7506D6}" = RAW FILE CONVERTER LE
"{D99A8E3A-AE5A-4692-8B19-6F16D454E240}" = Destination Component
"{DBEA1034-5882-4A88-8033-81C4EF0CFA29}" = Google Toolbar for Internet Explorer
"{DD3C88A0-C53C-41D0-A21B-6D021981D23E}" = HPPhotoSmartDiscLabelContent1
"{DD920AB6-2DB9-48B7-8052-0A4F0C4277BC}" = MarketingReg
"{E08DC77E-D09A-4e36-8067-D6DBBCC5F8DC}" = VideoToolkit01
"{EC4455AB-F155-4CC1-A4C5-88F3777F9886}" = Apple Mobile Device Support
"{EEEB604C-C1A7-4f8c-B03F-56F9C1C9C45F}" = Fax
"{EF1ADA5A-0B1A-4662-8C55-7475A61D8B65}" = DeviceDiscovery
"{EF1B5DF7-8DF5-4D38-BFF0-FDC7B7847C00}" = Logitech QuickCam Software
"{F084395C-40FB-4DB3-981C-B51E74E1E83D}" = Smart Menus (Windows Live Toolbar)
"{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}" = Microsoft SQL Server 2005 Compact Edition [ENU]
"{F42CD69D-E393-47c8-B2CD-B139C4ADA9A8}" = Copy
"{F6BD194C-4190-4D73-B1B1-C48C99921BFE}" = Windows Live Call
"{F958CA02-BB40-4007-894B-258729456EE4}" = QuickTime
"{FCD9CD52-7222-4672-94A0-A722BA702FD0}" = Dell Resource CD
"{FE57DE70-95DE-4B64-9266-84DA811053DB}" = HP Update
"Adobe AIR" = Adobe AIR
"Adobe Flash Player ActiveX" = Adobe Flash Player ActiveX
"Adobe Photoshop Elements 2.0" = Adobe Photoshop Elements 2.0
"Adobe Shockwave Player" = Adobe Shockwave Player 11
"ATI Display Driver" = ATI Display Driver
"CANONBJ_Deinstall_CNMCP5m.DLL" = Canon i865
"CNXT_MODEM_PCI_VEN_14F1&DEV_2F20&SUBSYS_200F14F1" = Conexant D850 56K V.9x DFVc Modem
"com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1" = Acrobat.com
"com.ebay.sandimas.public-beta.AA1EEF5552BF52051F68E7EAF27E23FA6449A65C.1" = eBay Desktop
"ExpressRip" = Express Rip
"Golden" = Golden Records
"HP Imaging Device Functions" = HP Imaging Device Functions 10.0
"HP Photosmart Essential" = HP Photosmart Essential 2.5
"HP Smart Web Printing" = HP Smart Web Printing
"HP Solution Center & Imaging Support Tools" = HP Solution Center 10.0
"HPExtendedCapabilities" = HP Customer Participation Program 10.0
"HPOCR" = OCR Software by I.R.I.S. 10.0
"IDNMitigationAPIs" = Microsoft Internationalized Domain Names Mitigation APIs
"ie7" = Windows Internet Explorer 7
"Kjaerhus Audio - Spectra Demo_is1" = Kjaerhus Audio - Spectra Demo v1.1
"Malwarebytes' Anti-Malware_is1" = Malwarebytes' Anti-Malware
"MetaFrame Presentation Server Web Client for Win32" = MetaFrame Presentation Server Web Client for Win32
"Microsoft .NET Framework 3.5 SP1" = Microsoft .NET Framework 3.5 SP1
"myphotobook" = myphotobook 3.6
"NeroMultiInstaller!UninstallKey" = Nero Suite
"NLSDownlevelMapping" = Microsoft National Language Support Downlevel APIs
"Norton PC Checkup" = Norton PC Checkup
"Prism" = Prism Video Converter
"PROHYBRIDR" = 2007 Microsoft Office system
"PROSet" = Intel® PRO Network Connections Drivers
"QcDrv" = Logitech Camera Driver
"RealPlayer 6.0" = RealPlayer
"SAMB_ADVMB_FILTER_DRV" = Sound Blaster ADVANCED MB Drivers
"Shop for HP Supplies" = Shop for HP Supplies
"SoundTap" = SoundTap Streaming Audio Recorder
"Spybot - Search & Destroy_is1" = Spybot - Search & Destroy 1.4
"Switch" = Switch Sound File Converter
"WavePad" = WavePad Sound Editor
"WIC" = Windows Imaging Component
"WinLiveSuite_Wave3" = Windows Live Essentials
"XpsEPSC" = XML Paper Specification Shared Components Pack 1.0

========== Last 10 Event Log Errors ==========

[ Application Events ]
Error - 06/08/2009 08:17:24 | Computer Name = HH-1C068125108E | Source = MsiInstaller | ID = 11706
Description = Product: SmartWebPrintingOC -- Error 1706. An installation package
for the product SmartWebPrintingOC cannot be found. Try the installation again
using a valid copy of the installation package 'smartwebprintingoc.msi'.

Error - 06/08/2009 08:17:27 | Computer Name = HH-1C068125108E | Source = MsiInstaller | ID = 11706
Description = Product: SmartWebPrintingOC -- Error 1706. An installation package
for the product SmartWebPrintingOC cannot be found. Try the installation again
using a valid copy of the installation package 'smartwebprintingoc.msi'.

Error - 06/08/2009 08:19:55 | Computer Name = HH-1C068125108E | Source = MsiInstaller | ID = 11706
Description = Product: SmartWebPrintingOC -- Error 1706. An installation package
for the product SmartWebPrintingOC cannot be found. Try the installation again
using a valid copy of the installation package 'smartwebprintingoc.msi'.

Error - 06/08/2009 15:14:21 | Computer Name = HH-1C068125108E | Source = MsiInstaller | ID = 11706
Description = Product: SmartWebPrintingOC -- Error 1706. An installation package
for the product SmartWebPrintingOC cannot be found. Try the installation again
using a valid copy of the installation package 'smartwebprintingoc.msi'.

Error - 06/08/2009 15:18:52 | Computer Name = HH-1C068125108E | Source = MsiInstaller | ID = 11706
Description = Product: SmartWebPrintingOC -- Error 1706. An installation package
for the product SmartWebPrintingOC cannot be found. Try the installation again
using a valid copy of the installation package 'smartwebprintingoc.msi'.

Error - 06/08/2009 15:18:55 | Computer Name = HH-1C068125108E | Source = MsiInstaller | ID = 11706
Description = Product: SmartWebPrintingOC -- Error 1706. An installation package
for the product SmartWebPrintingOC cannot be found. Try the installation again
using a valid copy of the installation package 'smartwebprintingoc.msi'.

Error - 06/08/2009 17:33:41 | Computer Name = HH-1C068125108E | Source = MsiInstaller | ID = 11706
Description = Product: SmartWebPrintingOC -- Error 1706. An installation package
for the product SmartWebPrintingOC cannot be found. Try the installation again
using a valid copy of the installation package 'smartwebprintingoc.msi'.

Error - 06/08/2009 17:33:44 | Computer Name = HH-1C068125108E | Source = MsiInstaller | ID = 11706
Description = Product: SmartWebPrintingOC -- Error 1706. An installation package
for the product SmartWebPrintingOC cannot be found. Try the installation again
using a valid copy of the installation package 'smartwebprintingoc.msi'.

Error - 06/08/2009 17:33:49 | Computer Name = HH-1C068125108E | Source = MsiInstaller | ID = 11706
Description = Product: SmartWebPrintingOC -- Error 1706. An installation package
for the product SmartWebPrintingOC cannot be found. Try the installation again
using a valid copy of the installation package 'smartwebprintingoc.msi'.

Error - 07/08/2009 04:03:22 | Computer Name = HH-1C068125108E | Source = MsiInstaller | ID = 11706
Description = Product: SmartWebPrintingOC -- Error 1706. An installation package
for the product SmartWebPrintingOC cannot be found. Try the installation again
using a valid copy of the installation package 'smartwebprintingoc.msi'.

[ System Events ]
Error - 05/08/2009 13:14:16 | Computer Name = HH-1C068125108E | Source = Dhcp | ID = 1002
Description = The IP address lease 192.168.0.2 for the Network Card with network
address 0019D127501A has been denied by the DHCP server 192.168.0.1 (The DHCP Server
sent a DHCPNACK message).

Error - 05/08/2009 13:15:52 | Computer Name = HH-1C068125108E | Source = Service Control Manager | ID = 7022
Description = The HP CUE DeviceDiscovery Service service hung on starting.

Error - 05/08/2009 16:16:14 | Computer Name = HH-1C068125108E | Source = Dhcp | ID = 1002
Description = The IP address lease 192.168.0.2 for the Network Card with network
address 0019D127501A has been denied by the DHCP server 192.168.0.1 (The DHCP Server
sent a DHCPNACK message).

Error - 05/08/2009 16:17:50 | Computer Name = HH-1C068125108E | Source = Service Control Manager | ID = 7022
Description = The HP CUE DeviceDiscovery Service service hung on starting.

Error - 06/08/2009 08:14:52 | Computer Name = HH-1C068125108E | Source = Dhcp | ID = 1002
Description = The IP address lease 192.168.0.2 for the Network Card with network
address 0019D127501A has been denied by the DHCP server 192.168.0.1 (The DHCP Server
sent a DHCPNACK message).

Error - 06/08/2009 08:16:28 | Computer Name = HH-1C068125108E | Source = Service Control Manager | ID = 7022
Description = The HP CUE DeviceDiscovery Service service hung on starting.

Error - 06/08/2009 17:25:11 | Computer Name = HH-1C068125108E | Source = Dhcp | ID = 1002
Description = The IP address lease 192.168.0.2 for the Network Card with network
address 0019D127501A has been denied by the DHCP server 192.168.0.1 (The DHCP Server
sent a DHCPNACK message).

Error - 06/08/2009 17:26:59 | Computer Name = HH-1C068125108E | Source = Service Control Manager | ID = 7022
Description = The HP CUE DeviceDiscovery Service service hung on starting.

Error - 07/08/2009 04:00:46 | Computer Name = HH-1C068125108E | Source = Dhcp | ID = 1002
Description = The IP address lease 192.168.0.2 for the Network Card with network
address 0019D127501A has been denied by the DHCP server 192.168.0.1 (The DHCP Server
sent a DHCPNACK message).

Error - 07/08/2009 04:02:24 | Computer Name = HH-1C068125108E | Source = Service Control Manager | ID = 7022
Description = The HP CUE DeviceDiscovery Service service hung on starting.


< End of report >

OTL log

OTL logfile created on: 07/08/2009 09:17:42 - Run 1
OTL by OldTimer - Version 3.0.10.4 Folder = C:\Documents and Settings\Niamh\Desktop
Windows XP Home Edition Service Pack 2 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 7.0.5730.13)
Locale: 00001809 | Country: Ireland | Language: ENI | Date Format: dd/MM/yyyy

2.00 Gb Total Physical Memory | 1.46 Gb Available Physical Memory | 73.07% Memory free
3.85 Gb Paging File | 3.36 Gb Available in Paging File | 87.32% Paging File free
Paging file location(s): C:\pagefile.sys 2046 4092 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 220.37 Gb Total Space | 200.46 Gb Free Space | 90.96% Space Free | Partition Type: NTFS
Drive D: | 74.50 Gb Total Space | 65.22 Gb Free Space | 87.53% Space Free | Partition Type: NTFS
E: Drive not present or media not loaded
F: Drive not present or media not loaded
G: Drive not present or media not loaded
H: Drive not present or media not loaded
I: Drive not present or media not loaded

Computer Name: HH-1C068125108E
Current User Name: Niamh
Logged in as Administrator.

Current Boot Mode: Normal
Scan Mode: Current user
Company Name Whitelist: Off
Skip Microsoft Files: Off
File Age = 30 Days
Output = Standard

========== Processes (SafeList) ==========

PRC - [2006/06/07 17:03:20 | 00,409,600 | ---- | M] (ATI Technologies Inc.) -- C:\WINDOWS\System32\Ati2evxx.exe
PRC - [2005/09/01 21:11:52 | 00,081,920 | ---- | M] (Logitech Inc.) -- c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
PRC - [2004/08/04 11:00:00 | 01,032,192 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\Explorer.EXE
PRC - [2006/03/20 16:00:04 | 00,282,624 | ---- | M] (SigmaTel, Inc.) -- C:\WINDOWS\stsystra.exe
PRC - [2009/02/06 18:08:58 | 00,454,000 | ---- | M] (Microsoft Corporation) -- C:\Program Files\Windows Live\Family Safety\fsui.exe
PRC - [2005/09/01 21:04:44 | 00,221,184 | ---- | M] (Logitech Inc.) -- C:\WINDOWS\System32\LVCOMSX.EXE
PRC - [2008/11/03 05:35:51 | 00,185,872 | ---- | M] (RealNetworks, Inc.) -- C:\Program Files\Common Files\Real\Update_OB\realsched.exe
PRC - [2005/09/07 15:33:20 | 00,434,176 | ---- | M] (Logitech Inc.) -- C:\Program Files\Logitech\Video\CameraAssistant.exe
PRC - [2004/11/02 03:22:22 | 00,262,144 | ---- | M] (Logitech Inc.) -- C:\WINDOWS\System32\ElkCtrl.exe
PRC - [2008/11/20 22:20:54 | 00,290,088 | ---- | M] (Apple Inc.) -- C:\Program Files\iTunes\iTunesHelper.exe
PRC - [2007/10/14 21:17:32 | 00,049,152 | ---- | M] (Hewlett-Packard) -- C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
PRC - [2008/09/22 02:36:03 | 00,068,856 | ---- | M] (Google Inc.) -- C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
PRC - [2005/05/31 09:04:00 | 01,415,824 | ---- | M] (Safer Networking Limited) -- C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
PRC - [2009/06/23 11:01:38 | 01,830,128 | ---- | M] (SUPERAntiSpyware.com) -- C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
PRC - [2005/04/06 02:01:36 | 00,282,624 | ---- | M] (FUJI PHOTO FILM CO., LTD.) -- C:\Program Files\FinePixViewer\QuickDCF.exe
PRC - [2008/03/25 20:40:42 | 00,214,360 | ---- | M] (Hewlett-Packard Co.) -- C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
PRC - [2008/11/07 23:28:16 | 00,132,424 | ---- | M] (Apple Inc.) -- C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
PRC - [2008/08/29 19:18:44 | 00,238,888 | ---- | M] (Apple Inc.) -- C:\Program Files\Bonjour\mDNSResponder.exe
PRC - [2008/07/25 11:17:02 | 00,069,632 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe
PRC - [2008/08/15 00:48:51 | 00,069,632 | ---- | M] (Creative Labs) -- C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe
PRC - [2009/02/06 18:08:58 | 00,533,360 | ---- | M] (Microsoft Corporation) -- C:\Program Files\Windows Live\Family Safety\fsssvc.exe
PRC - [2009/01/29 23:09:14 | 00,578,920 | ---- | M] (Symantec Corporation) -- C:\Program Files\Norton PC Checkup\executables\mrHealthy\MrHealthy.exe
PRC - [2005/11/23 20:06:20 | 00,414,208 | ---- | M] (MicroWorld Technologies Inc.) -- C:\Program Files\Common Files\MicroWorld\Agent\MWASER.EXE
PRC - [2006/02/16 21:04:24 | 00,500,736 | ---- | M] (MicroWorld Technologies Inc.) -- C:\Program Files\Common Files\MicroWorld\Agent\MWAgent.exe
PRC - [2006/11/03 04:40:12 | 00,174,656 | ---- | M] () -- C:\WINDOWS\System32\PSIService.exe
PRC - [2009/05/19 11:36:18 | 00,240,512 | ---- | M] (Microsoft Corporation) -- C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
PRC - [2008/11/20 22:20:44 | 00,536,872 | ---- | M] (Apple Inc.) -- C:\Program Files\iPod\bin\iPodService.exe
PRC - [2004/08/04 11:00:00 | 00,016,896 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\System32\wbem\unsecapp.exe
PRC - [2008/03/25 20:49:02 | 00,184,320 | ---- | M] (Hewlett-Packard Co.) -- C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
PRC - [2008/10/16 20:12:28 | 00,569,344 | ---- | M] (Hewlett-Packard Co.) -- C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
PRC - [2007/11/02 20:12:50 | 00,262,144 | ---- | M] (Hewlett-Packard) -- C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe
PRC - [2009/06/29 09:35:10 | 00,634,632 | ---- | M] (Microsoft Corporation) -- C:\Program Files\Internet Explorer\iexplore.exe
PRC - [2009/02/06 18:21:00 | 00,224,632 | ---- | M] (Microsoft Corporation) -- C:\Program Files\Windows Live\Toolbar\wltuser.exe
PRC - [2009/02/06 18:51:28 | 03,885,408 | ---- | M] (Microsoft Corporation) -- C:\Program Files\Windows Live\Messenger\msnmsgr.exe
PRC - [2009/02/06 17:07:48 | 00,027,512 | ---- | M] (Microsoft Corporation) -- C:\Program Files\Windows Live\Contacts\wlcomm.exe
PRC - [2004/08/04 11:00:00 | 00,008,192 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\System32\cidaemon.exe
PRC - [2009/02/06 10:41:05 | 00,227,840 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\System32\wbem\wmiprvse.exe
PRC - [2009/08/07 09:17:10 | 00,514,048 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Niamh\Desktop\OTL.exe

========== Win32 Services (SafeList) ==========

SRV - [2008/11/07 23:28:16 | 00,132,424 | ---- | M] (Apple Inc.) -- C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe -- (Apple Mobile Device [Auto | Running])
SRV - [2008/07/25 11:16:40 | 00,034,312 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\aspnet_state.exe -- (aspnet_state [On_Demand | Stopped])
SRV - [2006/06/07 17:03:20 | 00,409,600 | ---- | M] (ATI Technologies Inc.) -- C:\WINDOWS\System32\Ati2evxx.exe -- (Ati HotKey Poller [Auto | Running])
SRV - [2006/06/08 00:27:00 | 00,520,192 | ---- | M] () -- C:\WINDOWS\System32\ati2sgag.exe -- (ATI Smart [Auto | Stopped])
SRV - [2008/08/29 19:18:44 | 00,238,888 | ---- | M] (Apple Inc.) -- C:\Program Files\Bonjour\mDNSResponder.exe -- (Bonjour Service [Auto | Running])
SRV - [2008/07/25 11:17:02 | 00,069,632 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe -- (clr_optimization_v2.0.50727_32 [Auto | Running])
SRV - [2008/08/15 00:48:51 | 00,069,632 | ---- | M] (Creative Labs) -- C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe -- (Creative Labs Licensing Service [Auto | Running])
SRV - [2008/07/29 21:10:04 | 00,046,104 | ---- | M] (Microsoft Corporation) -- c:\WINDOWS\Microsoft.NET\Framework\v3.0\WPF\PresentationFontCache.exe -- (FontCache3.0.0.0 [On_Demand | Stopped])
SRV - [2009/02/06 18:08:58 | 00,533,360 | ---- | M] (Microsoft Corporation) -- C:\Program Files\Windows Live\Family Safety\fsssvc.exe -- (fsssvc [Auto | Running])
SRV - [2008/08/15 02:56:40 | 00,138,168 | ---- | M] (Google) -- C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe -- (gusvc [On_Demand | Stopped])
SRV - [2004/08/04 11:00:00 | 00,038,912 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\PCHealth\HelpCtr\Binaries\pchsvc.dll -- (helpsvc [Auto | Running])
SRV - [2008/10/16 20:12:28 | 00,217,088 | ---- | M] (Hewlett-Packard Co.) -- C:\Program Files\HP\Digital Imaging\bin\hpqcxs08.dll -- (hpqcxs08 [On_Demand | Running])
SRV - [2008/03/25 21:27:36 | 00,135,168 | ---- | M] (Hewlett-Packard Co.) -- C:\Program Files\HP\Digital Imaging\bin\hpqddsvc.dll -- (hpqddsvc [Auto | Running])
SRV - [2008/07/29 19:24:50 | 00,881,664 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\infocard.exe -- (idsvc [Unknown | Stopped])
SRV - [2008/11/20 22:20:44 | 00,536,872 | ---- | M] (Apple Inc.) -- C:\Program Files\iPod\bin\iPodService.exe -- (iPod Service [On_Demand | Running])
SRV - [2005/09/01 21:11:52 | 00,081,920 | ---- | M] (Logitech Inc.) -- c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe -- (LVPrcSrv [Auto | Running])
SRV - [2009/01/29 23:09:14 | 00,578,920 | ---- | M] (Symantec Corporation) -- C:\Program Files\Norton PC Checkup\executables\mrHealthy\MrHealthy.exe -- (MrHealthyService [Auto | Running])
SRV - [2005/11/23 20:06:20 | 00,414,208 | ---- | M] (MicroWorld Technologies Inc.) -- C:\Program Files\Common Files\MicroWorld\Agent\MWASER.EXE -- (MWAgent [Auto | Running])
SRV - [2008/07/18 13:13:20 | 00,044,032 | ---- | M] (Hewlett-Packard) -- C:\WINDOWS\System32\HPZinw12.dll -- (Net Driver HPZ12 [Auto | Running])
SRV - [2008/07/29 19:16:38 | 00,132,096 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\SMSvcHost.exe -- (NetTcpPortSharing [Disabled | Stopped])
SRV - [2007/08/24 11:19:12 | 00,443,776 | ---- | M] (Microsoft Corporation) -- C:\Program Files\Common Files\Microsoft Shared\OFFICE12\ODSERV.EXE -- (odserv [On_Demand | Stopped])
SRV - [2006/10/26 22:03:08 | 00,145,184 | ---- | M] (Microsoft Corporation) -- C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE -- (ose [On_Demand | Stopped])
SRV - [2008/07/18 13:13:20 | 00,053,760 | ---- | M] (Hewlett-Packard) -- C:\WINDOWS\System32\HPZipm12.dll -- (Pml Driver HPZ12 [Auto | Running])
SRV - [2006/11/03 04:40:12 | 00,174,656 | ---- | M] () -- C:\WINDOWS\System32\PSIService.exe -- (ProtexisLicensing [Auto | Start_Pending])
SRV - [2009/05/19 11:36:18 | 00,240,512 | ---- | M] (Microsoft Corporation) -- C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe -- (SeaPort [Auto | Running])

========== Driver Services (SafeList) ==========

DRV - [2006/06/07 17:08:58 | 01,580,544 | ---- | M] (ATI Technologies Inc.) -- C:\WINDOWS\System32\DRIVERS\ati2mtag.sys -- (ati2mtag [On_Demand | Running])
DRV - [2004/03/08 20:55:50 | 00,013,567 | ---- | M] (B.H.A Corporation) -- C:\WINDOWS\System32\drivers\CDRBSDRV.SYS -- (cdrbsdrv [System | Running])
DRV - [2004/12/13 22:14:00 | 00,039,904 | ---- | M] (Adaptec, Inc.) -- C:\WINDOWS\System32\drivers\cercsr6.sys -- (cercsr6 [Boot | Stopped])
DRV - [2005/01/11 02:15:00 | 00,138,752 | ---- | M] (Creative Technology Ltd) -- C:\WINDOWS\System32\DRIVERS\ctsfm2k.sys -- (ctsfm2k [On_Demand | Running])
DRV - [2005/05/26 01:34:00 | 00,158,464 | ---- | M] (Creative Technology Ltd.) -- C:\WINDOWS\System32\drivers\ctusfsyn.sys -- (CTUSFSYN [On_Demand | Running])
DRV - [2006/10/08 21:57:14 | 00,230,400 | ---- | M] (Intel Corporation) -- C:\WINDOWS\System32\DRIVERS\e1e5132.sys -- (e1express [On_Demand | Running])
DRV - [2005/09/01 20:27:46 | 00,014,080 | ---- | M] (Logitech Inc.) -- C:\WINDOWS\System32\DRIVERS\lvuvcflt.sys -- (FilterService [On_Demand | Running])
DRV - [2009/02/06 18:08:42 | 00,055,152 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\System32\DRIVERS\fssfltr_tdi.sys -- (fssfltr [Auto | Running])
DRV - [2008/04/17 22:12:54 | 00,015,464 | ---- | M] (GEAR Software Inc.) -- C:\WINDOWS\System32\DRIVERS\GEARAspiWDM.sys -- (GEARAspiWDM [On_Demand | Running])
DRV - [2004/08/13 01:45:54 | 00,137,728 | ---- | M] (Windows ® Server 2003 DDK provider) -- C:\WINDOWS\System32\DRIVERS\HDAudBus.sys -- (HDAudBus [On_Demand | Running])
DRV - [2007/11/01 04:28:06 | 00,049,920 | R--- | M] (HP) -- C:\WINDOWS\System32\DRIVERS\HPZid412.sys -- (HPZid412 [On_Demand | Running])
DRV - [2007/11/01 04:28:06 | 00,016,496 | R--- | M] (HP) -- C:\WINDOWS\System32\DRIVERS\HPZipr12.sys -- (HPZipr12 [On_Demand | Running])
DRV - [2007/11/01 04:28:07 | 00,021,568 | R--- | M] (HP) -- C:\WINDOWS\System32\DRIVERS\HPZius12.sys -- (HPZius12 [On_Demand | Running])
DRV - [2003/11/17 22:59:20 | 00,212,224 | ---- | M] (Conexant Systems, Inc.) -- C:\WINDOWS\System32\DRIVERS\HSFHWBS2.sys -- (HSFHWBS2 [On_Demand | Running])
DRV - [2003/11/17 22:56:26 | 01,042,432 | ---- | M] (Conexant Systems, Inc.) -- C:\WINDOWS\System32\DRIVERS\HSF_DP.sys -- (HSF_DP [On_Demand | Running])
DRV - [2006/05/11 17:30:52 | 00,247,808 | ---- | M] (Intel Corporation) -- C:\WINDOWS\system32\DRIVERS\iaStor.sys -- (iastor [Boot | Running])
DRV - [2005/09/01 21:09:28 | 02,169,984 | ---- | M] () -- C:\WINDOWS\System32\drivers\Lvckap.sys -- (Lvckap [On_Demand | Running])
DRV - [2005/09/01 21:11:52 | 01,912,064 | ---- | M] () -- C:\WINDOWS\System32\drivers\lvmvdrv.sys -- (lvmvdrv [On_Demand | Running])
DRV - [2005/09/01 21:11:52 | 00,016,768 | ---- | M] () -- C:\WINDOWS\System32\drivers\LVPrcMon.sys -- (LVPrcMon [On_Demand | Running])
DRV - [2005/09/01 20:20:52 | 00,022,528 | ---- | M] (Logitech Inc.) -- C:\WINDOWS\System32\drivers\lvusbsta.sys -- (LVUSBSta [On_Demand | Running])
DRV - [2005/09/01 20:24:44 | 01,081,856 | ---- | M] (Logitech Inc.) -- C:\WINDOWS\System32\DRIVERS\lvuvc.sys -- (LVUVC [On_Demand | Running])
DRV - [2003/04/09 19:48:08 | 00,011,043 | ---- | M] (Conexant) -- C:\WINDOWS\System32\DRIVERS\mdmxsdk.sys -- (mdmxsdk [Auto | Running])
DRV - [2001/08/17 21:57:38 | 00,016,128 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\System32\drivers\MODEMCSA.sys -- (MODEMCSA [On_Demand | Stopped])
DRV - [2006/01/04 23:41:48 | 01,389,056 | ---- | M] (Creative Technology Ltd.) -- C:\WINDOWS\System32\drivers\monfilt.sys -- (monfilt [On_Demand | Running])
DRV - [2008/08/15 03:15:01 | 00,027,136 | ---- | M] (NCH Swift Sound) -- C:\WINDOWS\System32\drivers\nchssvad.sys -- (NCHSSVAD [On_Demand | Running])
DRV - [2005/01/11 02:15:00 | 00,106,496 | ---- | M] (Creative Technology Ltd.) -- C:\WINDOWS\System32\DRIVERS\ctoss2k.sys -- (ossrv [On_Demand | Running])
DRV - [2004/08/04 11:00:00 | 00,017,792 | ---- | M] (Parallel Technologies, Inc.) -- C:\WINDOWS\System32\DRIVERS\ptilink.sys -- (Ptilink [On_Demand | Running])
DRV - [2009/06/23 11:01:40 | 00,009,968 | ---- | M] (SUPERAdBlocker.com and SUPERAntiSpyware.com) -- C:\Program Files\SUPERAntiSpyware\SASDIFSV.SYS -- (SASDIFSV [System | Running])
DRV - [2009/06/23 11:01:42 | 00,007,408 | R--- | M] ( SUPERAdBlocker.com and SUPERAntiSpyware.com) -- C:\Program Files\SUPERAntiSpyware\SASENUM.SYS -- (SASENUM [On_Demand | Running])
DRV - [2009/06/23 11:01:40 | 00,072,944 | ---- | M] (SUPERAdBlocker.com and SUPERAntiSpyware.com) -- C:\Program Files\SUPERAntiSpyware\SASKUTIL.sys -- (SASKUTIL [System | Running])
DRV - [2004/08/04 11:00:00 | 00,027,440 | ---- | M] () -- C:\WINDOWS\System32\DRIVERS\secdrv.sys -- (Secdrv [On_Demand | Stopped])
DRV - [2006/03/20 16:06:04 | 01,156,648 | ---- | M] (SigmaTel, Inc.) -- C:\WINDOWS\System32\drivers\sthda.sys -- (STHDA [On_Demand | Running])
DRV - [2008/11/07 23:23:30 | 00,032,000 | ---- | M] (Apple, Inc.) -- C:\WINDOWS\System32\Drivers\usbaapl.sys -- (USBAAPL [On_Demand | Stopped])
DRV - [2004/08/04 07:07:56 | 00,059,264 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\System32\drivers\usbaudio.sys -- (usbaudio [On_Demand | Running])
DRV - [2003/11/17 22:58:02 | 00,680,704 | ---- | M] (Conexant Systems, Inc.) -- C:\WINDOWS\System32\DRIVERS\HSF_CNXT.sys -- (winachsf [On_Demand | Running])

========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Secondary_Page_URL = [binary data]
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Extensions Off Page = about:NoAdd-ons
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = %SystemRoot%\system32\blank.htm
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Security Risk Page = about:SecurityRisk
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\system32\blank.htm
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Secondary Start Pages = [Binary data over 100 bytes]
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.rte.ie/
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local

FF - HKLM\software\mozilla\Firefox\Extensions\\{ABDE892B-13A8-4d1b-88E6-365A6E755758}: C:\Program Files\Real\RealPlayer\browserrecord [2008/11/03 05:35:54 | 00,000,000 | ---D | M]
FF - HKLM\software\mozilla\Firefox\Extensions\\{20a82645-c095-46ed-80e3-08825760534b}: C:\WINDOWS\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\ [2009/08/06 22:21:42 | 00,000,000 | ---D | M]


O1 HOSTS File: (734 bytes) - C:\WINDOWS\System32\drivers\etc\Hosts
O1 - Hosts: 127.0.0.1 localhost
O2 - BHO: (HP Print Enhancer) - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll (Hewlett-Packard Co.)
O2 - BHO: (Adobe PDF Link Helper) - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll (Adobe Systems Incorporated)
O2 - BHO: (RealPlayer Download and Record Plugin for Internet Explorer) - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll (RealPlayer)
O2 - BHO: (Windows Live Family Safety Browser Helper Class) - {4f3ed5cd-0726-42a9-87f5-d13f3d2976ac} - C:\Program Files\Windows Live\Family Safety\fssbho.dll (Microsoft Corporation)
O2 - BHO: (Search Helper) - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll (Microsoft Corporation)
O2 - BHO: (Windows Live Sign-in Helper) - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll (Microsoft Corporation)
O2 - BHO: (Google Toolbar Helper) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll (Google Inc.)
O2 - BHO: (Google Toolbar Notifier BHO) - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.1.807.1746\swg.dll (Google Inc.)
O2 - BHO: (Windows Live Toolbar Helper) - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll (Microsoft Corporation)
O3 - HKLM\..\Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - No CLSID value found.
O3 - HKLM\..\Toolbar: (&Windows Live Toolbar) - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll (Microsoft Corporation)
O3 - HKLM\..\Toolbar: (&Google) - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll (Google Inc.)
O3 - HKCU\..\Toolbar\WebBrowser: (&Windows Live Toolbar) - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll (Microsoft Corporation)
O3 - HKCU\..\Toolbar\WebBrowser: (&Google) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll (Google Inc.)
O4 - HKLM..\Run: [Adobe Reader Speed Launcher] C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe (Adobe Systems Incorporated)
O4 - HKLM..\Run: [fssui] C:\Program Files\Windows Live\Family Safety\fsui.exe (Microsoft Corporation)
O4 - HKLM..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe (Hewlett-Packard)
O4 - HKLM..\Run: [hpqSRMon] C:\Program Files\HP\Digital Imaging\bin\hpqSRMon.exe (Hewlett-Packard)
O4 - HKLM..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe (Apple Inc.)
O4 - HKLM..\Run: [LogitechCameraAssistant] C:\Program Files\Logitech\Video\CameraAssistant.exe (Logitech Inc.)
O4 - HKLM..\Run: [LogitechCameraService(E)] C:\WINDOWS\System32\ElkCtrl.exe (Logitech Inc.)
O4 - HKLM..\Run: [LogitechVideo[inspector]] C:\Program Files\Logitech\Video\InstallHelper.exe (Logitech Inc.)
O4 - HKLM..\Run: [LVCOMSX] C:\WINDOWS\System32\LVCOMSX.EXE (Logitech Inc.)
O4 - HKLM..\Run: [NeroFilterCheck] C:\WINDOWS\System32\NeroCheck.exe (Ahead Software Gmbh)
O4 - HKLM..\Run: [QuickTime Task] C:\Program Files\QuickTime\qttask.exe (Apple Inc.)
O4 - HKLM..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE (FUJI PHOTO FILM CO., LTD.)
O4 - HKLM..\Run: [SigmatelSysTrayApp] C:\WINDOWS\stsystra.exe (SigmaTel, Inc.)
O4 - HKLM..\Run: [TkBellExe] C:\Program Files\Common Files\Real\Update_OB\realsched.exe (RealNetworks, Inc.)
O4 - HKCU..\Run: [LogitechSoftwareUpdate] C:\Program Files\Logitech\Video\ManifestEngine.exe (Logitech Inc.)
O4 - HKCU..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe (Safer Networking Limited)
O4 - HKCU..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe (SUPERAntiSpyware.com)
O4 - HKCU..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe (Google Inc.)
O4 - Startup: C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe (Adobe Systems, Inc.)
O4 - Startup: C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Exif Launcher.lnk = C:\Program Files\FinePixViewer\QuickDCF.exe (FUJI PHOTO FILM CO., LTD.)
O4 - Startup: C:\Documents and Settings\All Users\Start Menu\Programs\Startup\HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe (Hewlett-Packard Co.)
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoControlPanel = 0
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: HonorAutoRunSetting = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: dontdisplaylastusername = 0
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: legalnoticecaption =
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: legalnoticetext =
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: shutdownwithoutlogon = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: undockwithoutlogon = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: SynchronousMachineGroupPolicy = 0
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: SynchronousUserGroupPolicy = 0
O7 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 36
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoControlPanel = 0
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoWindowsUpdate = 0
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveAutoRun = FF FF FF FF [binary data]
O9 - Extra Button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll (Microsoft Corporation)
O9 - Extra 'Tools' menuitem : &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll (Microsoft Corporation)
O9 - Extra Button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\Program Files\Microsoft Office\Office12\REFIEBAR.DLL (Microsoft Corporation)
O9 - Extra Button: HP Smart Select - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll File not found
O9 - Extra 'Tools' menuitem : @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe (Microsoft Corporation)
O9 - Extra Button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (Microsoft Corporation)
O9 - Extra 'Tools' menuitem : Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (Microsoft Corporation)
O10 - NameSpace_Catalog5\Catalog_Entries\000000000004 [] - C:\Program Files\Bonjour\mdnsNSP.dll (Apple Inc.)
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} http://upload.facebook.com/controls/2008.1...toUploader5.cab (Facebook Photo Uploader 5 Control)
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} http://download.macromedia.com/pub/shockwa...director/sw.cab (Shockwave ActiveX Control)
O16 - DPF: {459E93B6-150E-45D5-8D4B-45C66FC035FE} http://apps.corel.com/nos_dl_manager_dev/p...IEGetPlugin.ocx (get_atlcom Class)
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} http://gfx1.hotmail.com/mail/w3/pr01/resources/MSNPUpld.cab (MSN Photo Upload Tool)
O16 - DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} http://fpdownload.macromedia.com/get/flash...t/ultrashim.cab (Reg Error: Key error.)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.0.1
O18 - Protocol\Handler\http\0x00000001 {E1D2BF42-A96B-11d1-9C6B-0000F875AC61} - C:\Program Files\Common Files\System\Ole DB\MSDAIPP.DLL (Microsoft Corporation)
O18 - Protocol\Handler\http\oledb {E1D2BF40-A96B-11d1-9C6B-0000F875AC61} - C:\Program Files\Common Files\System\Ole DB\MSDAIPP.DLL (Microsoft Corporation)
O18 - Protocol\Handler\https\0x00000001 {E1D2BF42-A96B-11d1-9C6B-0000F875AC61} - C:\Program Files\Common Files\System\Ole DB\MSDAIPP.DLL (Microsoft Corporation)
O18 - Protocol\Handler\https\oledb {E1D2BF40-A96B-11d1-9C6B-0000F875AC61} - C:\Program Files\Common Files\System\Ole DB\MSDAIPP.DLL (Microsoft Corporation)
O18 - Protocol\Handler\ipp - No CLSID value found
O18 - Protocol\Handler\ipp\0x00000001 {E1D2BF42-A96B-11d1-9C6B-0000F875AC61} - C:\Program Files\Common Files\System\Ole DB\MSDAIPP.DLL (Microsoft Corporation)
O18 - Protocol\Handler\livecall {828030A1-22C1-4009-854F-8E305202313F} - C:\Program Files\Windows Live\Messenger\msgrapp.14.0.8064.0206.dll (Microsoft Corporation)
O18 - Protocol\Handler\msdaipp - No CLSID value found
O18 - Protocol\Handler\msdaipp\0x00000001 {E1D2BF42-A96B-11d1-9C6B-0000F875AC61} - C:\Program Files\Common Files\System\Ole DB\MSDAIPP.DLL (Microsoft Corporation)
O18 - Protocol\Handler\msdaipp\oledb {E1D2BF40-A96B-11d1-9C6B-0000F875AC61} - C:\Program Files\Common Files\System\Ole DB\MSDAIPP.DLL (Microsoft Corporation)
O18 - Protocol\Handler\ms-help {314111c7-a502-11d2-bbca-00c04f8ec294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll (Microsoft Corporation)
O18 - Protocol\Handler\msnim {828030A1-22C1-4009-854F-8E305202313F} - C:\Program Files\Windows Live\Messenger\msgrapp.14.0.8064.0206.dll (Microsoft Corporation)
O18 - Protocol\Handler\wlmailhtml {03C514A3-1EFB-4856-9F99-10D7BE1653C0} - C:\Program Files\Windows Live\Mail\mailcomm.dll (Microsoft Corporation)
O18 - Protocol\Filter: - text/xml - C:\Program Files\Common Files\Microsoft Shared\OFFICE12\MSOXMLMF.DLL (Microsoft Corporation)
O20 - HKLM Winlogon: Shell - (Explorer.exe) - C:\WINDOWS\Explorer.exe (Microsoft Corporation)
O20 - Winlogon\Notify\!SASWinLogon: DllName - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll (SUPERAntiSpyware.com)
O24 - Desktop Components:0 (My Current Home Page) - About:Home
O28 - HKLM ShellExecuteHooks: {5AE067D3-9AFB-48E0-853A-EBB7F4A000DA} - C:\Program Files\SUPERAntiSpyware\SASSEH.DLL (SuperAdBlocker.com)
O31 - SafeBoot: AlternateShell - cmd.exe
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2008/08/14 20:52:31 | 00,000,000 | ---- | M] () - C:\AUTOEXEC.BAT -- [ NTFS ]
O32 - AutoRun File - [2009/07/25 14:07:21 | 00,000,000 | RHSD | M] - C:\autorun.inf -- [ NTFS ]
O32 - AutoRun File - [2009/07/25 14:07:21 | 00,000,000 | RHSD | M] - D:\autorun.inf -- [ NTFS ]
O33 - MountPoints2\{4ab1494a-7f6b-11dd-ac19-0019d127501a}\Shell - "" = AutoRun
O33 - MountPoints2\{4ab1494a-7f6b-11dd-ac19-0019d127501a}\Shell\AutoRun - "" = Auto&Play
O33 - MountPoints2\{f1a52a34-6e76-11dd-ac07-0019d127501a}\Shell - "" = AutoRun
O33 - MountPoints2\{f1a52a34-6e76-11dd-ac07-0019d127501a}\Shell\AutoRun - "" = Auto&Play

========== Files/Folders - Created Within 30 Days ==========

[17 C:\Documents and Settings\All Users\Application Data\*.tmp files]
[2009/08/07 09:17:10 | 00,514,048 | ---- | C] (OldTimer Tools) -- C:\Documents and Settings\Niamh\Desktop\OTL.exe
[2009/08/06 22:20:38 | 00,000,000 | ---D | C] -- C:\59372fdd1d9ba7af1573
[2009/07/26 21:35:24 | 00,017,138 | ---- | C] () -- C:\Documents and Settings\Niamh\My Documents\DDS log (1).docx
[2009/07/26 21:29:56 | 00,359,929 | ---- | C] () -- C:\Documents and Settings\Niamh\Desktop\dds.scr
[2009/07/26 18:53:14 | 00,000,000 | ---D | C] -- C:\Program Files\ACW
[2009/07/26 00:15:24 | 00,000,308 | ---- | C] () -- C:\WINDOWS\tasks\WebReg Photosmart C5200 series.job
[2009/07/25 14:14:33 | 00,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Application Data\SUPERAntiSpyware.com
[2009/07/25 14:14:28 | 00,000,780 | ---- | C] () -- C:\Documents and Settings\All Users\Desktop\SUPERAntiSpyware Free Edition.lnk
[2009/07/25 14:14:25 | 00,000,000 | ---D | C] -- C:\Program Files\SUPERAntiSpyware
[2009/07/25 14:14:25 | 00,000,000 | ---D | C] -- C:\Documents and Settings\Niamh\Application Data\SUPERAntiSpyware.com
[2009/07/25 14:13:49 | 00,000,000 | ---D | C] -- C:\Program Files\Common Files\Wise Installation Wizard
[2009/07/25 14:07:21 | 00,000,000 | RHSD | C] -- C:\autorun.inf
[2009/07/24 20:30:28 | 00,000,000 | ---D | C] -- C:\Documents and Settings\Niamh\Application Data\Malwarebytes
[2009/07/24 20:30:27 | 00,000,696 | ---- | C] () -- C:\Documents and Settings\All Users\Desktop\Malwarebytes' Anti-Malware.lnk
[2009/07/24 20:30:25 | 00,038,160 | ---- | C] (Malwarebytes Corporation) -- C:\WINDOWS\System32\drivers\mbamswissarmy.sys
[2009/07/24 20:30:24 | 00,019,096 | ---- | C] (Malwarebytes Corporation) -- C:\WINDOWS\System32\drivers\mbam.sys
[2009/07/24 20:30:24 | 00,000,000 | ---D | C] -- C:\Program Files\Malwarebytes' Anti-Malware
[2009/07/24 20:30:24 | 00,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Application Data\Malwarebytes
[2009/07/19 21:32:08 | 00,116,840 | ---- | C] () -- C:\WINDOWS\hpqins00.dat
[2009/07/16 13:10:10 | 00,001,960 | ---- | C] () -- C:\Documents and Settings\Niamh\My Documents\Shop for HP Supplies.lnk
[2009/06/24 22:49:21 | 00,000,000 | ---- | C] () -- C:\WINDOWS\hpqEmlSz.INI
[2008/12/31 05:41:23 | 00,000,557 | ---- | C] () -- C:\WINDOWS\cdplayer.ini
[2008/08/20 06:31:59 | 00,001,368 | -HS- | C] () -- C:\WINDOWS\System32\KGyGaAvL.sys
[2008/08/20 06:18:56 | 00,000,151 | ---- | C] () -- C:\WINDOWS\PhotoSnapViewer.INI
[2008/08/20 05:50:48 | 00,000,116 | ---- | C] () -- C:\WINDOWS\NeroDigital.ini
[2008/08/15 05:24:00 | 00,006,656 | ---- | C] () -- C:\WINDOWS\System32\CNMVS5m.DLL
[2008/08/15 05:10:52 | 00,000,719 | R--- | C] () -- C:\WINDOWS\System32\InstExec.ini
[2008/08/15 05:10:39 | 00,010,238 | ---- | C] () -- C:\WINDOWS\System32\lvcoinst.ini
[2008/08/15 04:15:26 | 00,130,560 | ---- | C] () -- C:\WINDOWS\System32\ZIPDLL.DLL
[2008/08/15 04:15:26 | 00,125,440 | ---- | C] () -- C:\WINDOWS\System32\UNZDLL.DLL
[2008/08/15 00:48:26 | 00,022,629 | ---- | C] () -- C:\WINDOWS\System32\CiFilter.ini
[2005/09/01 21:11:52 | 01,912,064 | ---- | C] () -- C:\WINDOWS\System32\drivers\LVMVdrv.sys
[2005/09/01 21:11:52 | 00,016,768 | ---- | C] () -- C:\WINDOWS\System32\drivers\LVPrcMon.sys
[2005/09/01 21:09:28 | 02,169,984 | ---- | C] () -- C:\WINDOWS\System32\drivers\Lvckap.sys
[2004/08/04 11:00:00 | 00,027,440 | ---- | C] () -- C:\WINDOWS\System32\drivers\secdrv.sys
[2004/08/04 11:00:00 | 00,000,598 | ---- | C] () -- C:\WINDOWS\win.ini
[2004/08/04 11:00:00 | 00,000,231 | ---- | C] () -- C:\WINDOWS\system.ini
[2002/09/12 03:07:08 | 00,277,519 | ---- | C] () -- C:\WINDOWS\System32\bbdffafacfb.dll
[1999/01/27 22:39:06 | 00,065,024 | ---- | C] () -- C:\WINDOWS\System32\indounin.dll
[1997/06/13 16:56:08 | 00,056,832 | ---- | C] () -- C:\WINDOWS\System32\Iyvu9_32.dll

========== Files - Modified Within 30 Days ==========

[1 C:\WINDOWS\System32\*.tmp files]
[5 C:\WINDOWS\*.tmp files]
[17 C:\Documents and Settings\All Users\Application Data\*.tmp files]
[2009/08/07 09:17:10 | 00,514,048 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Niamh\Desktop\OTL.exe
[2009/08/07 09:00:46 | 00,000,006 | -H-- | M] () -- C:\WINDOWS\tasks\SA.DAT
[2009/08/07 09:00:45 | 00,002,048 | --S- | M] () -- C:\WINDOWS\bootstat.dat
[2009/08/07 09:00:39 | 00,000,000 | ---- | M] () -- C:\WINDOWS\System32\drivers\lvuvc.hs
[2009/08/06 22:25:06 | 00,267,008 | ---- | M] () -- C:\WINDOWS\System32\FNTCACHE.DAT
[2009/08/06 22:23:09 | 00,492,964 | ---- | M] () -- C:\WINDOWS\System32\PerfStringBackup.INI
[2009/08/06 22:23:09 | 00,435,592 | ---- | M] () -- C:\WINDOWS\System32\perfh009.dat
[2009/08/06 22:23:09 | 00,068,504 | ---- | M] () -- C:\WINDOWS\System32\perfc009.dat
[2009/08/06 22:18:17 | 03,785,060 | -H-- | M] () -- C:\Documents and Settings\Niamh\Local Settings\Application Data\IconCache.db
[2009/08/04 17:46:55 | 00,002,206 | ---- | M] () -- C:\WINDOWS\System32\wpa.dbl
[2009/07/26 21:35:24 | 00,017,138 | ---- | M] () -- C:\Documents and Settings\Niamh\My Documents\DDS log (1).docx
[2009/07/26 21:29:59 | 00,359,929 | ---- | M] () -- C:\Documents and Settings\Niamh\Desktop\dds.scr
[2009/07/26 14:18:00 | 00,000,346 | ---- | M] () -- C:\WINDOWS\tasks\Norton PC Checkup Weekend Scanner.job
[2009/07/26 00:15:24 | 00,000,308 | ---- | M] () -- C:\WINDOWS\tasks\WebReg Photosmart C5200 series.job
[2009/07/25 14:14:28 | 00,000,780 | ---- | M] () -- C:\Documents and Settings\All Users\Desktop\SUPERAntiSpyware Free Edition.lnk
[2009/07/24 20:30:27 | 00,000,696 | ---- | M] () -- C:\Documents and Settings\All Users\Desktop\Malwarebytes' Anti-Malware.lnk
[2009/07/24 14:28:00 | 00,000,284 | ---- | M] () -- C:\WINDOWS\tasks\AppleSoftwareUpdate.job
[2009/07/22 21:13:00 | 00,000,346 | ---- | M] () -- C:\WINDOWS\tasks\Norton PC Checkup Weekday Scanner.job
[2009/07/22 20:52:24 | 00,000,116 | ---- | M] () -- C:\WINDOWS\NeroDigital.ini
[2009/07/19 21:34:00 | 00,116,840 | ---- | M] () -- C:\WINDOWS\hpqins00.dat
[2009/07/19 21:32:47 | 00,001,808 | ---- | M] () -- C:\Documents and Settings\All Users\Start Menu\Programs\Startup\HP Digital Imaging Monitor.lnk
[2009/07/19 14:33:02 | 03,597,824 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\System32\mshtml.dll
[2009/07/19 14:33:02 | 03,597,824 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\System32\dllcache\mshtml.dll
[2009/07/19 14:32:59 | 06,067,200 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\System32\ieframe.dll
[2009/07/19 14:32:59 | 06,067,200 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\System32\dllcache\ieframe.dll
[2009/07/14 22:52:19 | 00,001,374 | ---- | M] () -- C:\WINDOWS\imsins.BAK
[2009/07/13 13:36:34 | 00,038,160 | ---- | M] (Malwarebytes Corporation) -- C:\WINDOWS\System32\drivers\mbamswissarmy.sys
[2009/07/13 13:36:12 | 00,019,096 | ---- | M] (Malwarebytes Corporation) -- C:\WINDOWS\System32\drivers\mbam.sys
< End of report >

Many thanks.

#8 extremeboy

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Posted 07 August 2009 - 12:50 PM

Hello.

That error may not be an infection.

First, please uninstall HP Smart Web Printing via add/remove. This installation package you downloaded/installed apepars to be damaged here.

Then you can re-download it from here (HP's Website): http://h71036.www7.hp.com/hho/cache/482779-0-0-225-121.html

Re-install and see if that fixes the problem. Reboot your computer afterwards.

Post a new OTL log for me.

Thanks.

With Regards,
Extremeboy
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#9 blue100

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Posted 07 August 2009 - 02:28 PM

Hey, I'm feeling very sheepish and relieved! that has worked.............. Thank you very much for your help, sorry you were dealing with such a pc no hoper!!

OTL log is attached. I didn't get an extras log this time.

Again, thank you very much.

Blue100

Attached Files

  • Attached File  OTL.Txt   72.4KB   2 downloads


#10 extremeboy

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Posted 07 August 2009 - 02:41 PM

You're welcome. Glad we could help you resolve it :thumbup2:

Let's make sure you are completely clean so please stick with me. :)

Run Script with OTL
  • Please reopen Posted Image on your desktop.If you are using Vista, please right-click and select run as administrator
  • Copy and Paste the following code into the Posted Image textbox. Do not include the word "Code"
    :OTL
    O3 - HKLM\..\Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - No CLSID value found.
    O16 - DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} http://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab (Reg Error: Key error.)
    :Files
    C:\WINDOWS\System32\bbdffafacfb.dll
    :commands
    [EmptyTemp]
  • Push Posted Image
  • OTLI2 may ask to reboot the machine. Please do so if asked.
  • Click Posted Image.
  • A report will open. Copy and Paste that report in your next reply.
Note:If you are unable to copy/paste from this window (as will be the case if the machine was rebooted), open Notepad (Start->All Programs->Accessories->Notepad), click File->Open, in the File Name box enter *.log and press the Enter key, navigate to the C:\_OTL\MovedFiles folder, and open the newest .log file present, and copy/paste the contents of that document back here in your next post. The name of the log will in the following format: xxxxxxxx_xxxxxx. x representing the month, date, year and time the log was created. Eg: 03062009_170403

--

Update and Scan with MalwareBytes Anti-Malware
  • Launch Malwarebytes' Anti-Malware
  • Go to the Update tab
  • Select Check for Update and let MBAM download and install any available updates.
  • After the update is complete go to the Scanner tab.
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

Run ESET Online Scan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Check Posted Image
  • Push the Start button.
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the Posted Image button.
  • Push Posted Image
You can refer to this animation by neomage if needed.

Take a new OTL run and post back with the new OTL.txt log please.

Post back with the:
-OTL FIX log
-Malwarebytes log
-ESET Scan log
-OTL SCAN log


With Regards,
Extremeboy
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If I'm helping you and I don't reply within 48 hours please feel free to send me a PM.

The help you receive here is always free but if you wish to show your appreciation, you may wish to Posted Image.

#11 blue100

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Posted 07 August 2009 - 03:41 PM

Thanks. A couple of things appear to have turned up in the ESET scan. Logs attached.

Regards.

Blue100

Attached Files



#12 extremeboy

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Posted 07 August 2009 - 09:13 PM

Hello.

No need to worry about what ESET detected. They were all quarantined items from other tools. Those will be gone once we do the cleanup process :cool:

In fact, the logs looks clean so we can cleanup now! Great job. :)


Please follow/read the steps below to remove the tools we used, purge a system restore and for some more information. :)

Download and Run OTC

We will now remove the tools we used during this fix using OTC.
  • Download OTC by OldTimer and save it to your desktop.
  • Double click Posted Image icon to start the program. If you are using Vista, please right-click and choose run as administrator
  • Then Click the big Posted Image button.
  • You will get a prompt saying "Being Cleanup Process". Please select Yes.
  • Restart your computer when prompted.
Create a New System Restore Point<- Very Important

Now you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok"
  • Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" Tab.
  • Click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista Users can refer to these links: Create a New Restore Point and Disk Cleanup.

System A bit Slow? Try StartupLight

You may wish to try StartupLite. Simply download this tool to your desktop and run it. It will explain any optional auto-start programs on your system, and offer the option to stop these programs from starting at startup. This will result in fewer programs running when you boot your system, and should improve preformance.

If that does not work, you can try the steps mentioned in Slow Computer/browser? Check Here First; It May Not Be Malware.


Congratulations! You now appear clean! :) :) :thumbup2:

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

Preventing Infections in the Future

Please also have a look at the following links, giving some advice and Tips to protect yourself against malware and reduce the potential for re-infection:
  • Avoid gaming sites, underground web pages, pirated software sites, and peer-to-peer (P2P) file sharing programs. They are a security risk which can make your computer susceptible to a smörgåsbord of malware infections, remote attacks, exposure of personal information, and identity theft. Many malicious worms and Trojans spread across P2P file sharing networks, gaming and underground sites. Users visiting such pages may see innocuous-looking banner ads containing code which can trigger pop-up ads and Flash ads that install viruses, Trojans and spyware. Ads are a target for hackers because they offer a stealthy way to distribute malware to a wide range of Internet users.
Disable Autorun on Flash-Drive/Removable Drives

When is AUTORUN.INF really an AUTORUN.INF?

USB worms work by creating a file called AUTORUN.INF on the root of USB drives. These INF files then use Autorun or Autoplay (not the same thing!) to execute themselves either when the stick is inserted, or more commonly, when the user double-clicks on the USB drive icon from My Computer (Windows Explorer)...


Keeping Autorun enabled on USB and other removable drives has become a significant security risk due to the increasing number of malware variants that can infect them and transfer the infection to your computer. Read USB-Based Malware Attacks and Please disable Autorun asap!.

If using Windows Vista, please refer to:
"Disable AutoPlay in Windows Vista"
"Preventing AutoPlay with Local Group Policy Editor or AutoPlay options panel"

Note: When Autorun is disabled, double-clicking a drive which has autorun.inf in its root directory may still activate Autorun so be careful.

Vist the WindowsUpdate Site Regularly

I recommend you regularly visit the Windows Update Site!
  • Lots of Hacking/Trojans use the methods found (plugged by the updates) that have not been stopped by people not updating.
  • Update ALL Critical updates and any other Windows updates for services/programs that you use.
  • If you wish to turn on automatic updates then you will find here is a nice little article about turning on automatic updates.
  • Note that it will download them for you, but you still have to actually click install.
Update Non-Microsoft Programs

It is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities. You can check these by visiting Secunia Software Inspector and Calendar of Updates.

Update all programs regularly - Make sure you update all the programs you have installed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.

Follow this list and your potential for being infected again will reduce dramatically.

Glad I was able to help and thank you for choosing Bleeping Computer as you malware removal source.
Don't forget to tell your friends about us and Good luck :)


If you have no more questions, comments or problems please tell us, so we can close off the topic.

Thanks :)

With Regards,
Extremeboy

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The help you receive here is always free but if you wish to show your appreciation, you may wish to Posted Image.

#13 blue100

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Posted 08 August 2009 - 09:04 AM

No more questions :thumbup2: ! Many thanks for your help.

Blue100

#14 extremeboy

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Posted 08 August 2009 - 10:30 AM

You're welcome.

Happy surfing again!

--

Since the problem appears to be resolved, this topic is now Closed. Glad we could help :thumbup2:
If you need this topic reopened, please Send Me a Message. In your message please include the address of this thread in your request.

This applies only to the original topic starter

Everyone else please start a new topic in the Hijackthis-Malware Removal Forum.

With Regards,
Extremeboy
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