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Laptop DVD drive error...


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#1 Fragsrus

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Posted 26 July 2009 - 02:39 PM

Hello all,
I have a HP dv9500 laptop running Vista Home Premium x86 and the dvd drive, Slimtype DVD A DS8AZH ATA Device, is failing. When I try to burn a disc I either get a cyclic redundancy error or a power calibration error. When I try to read a burned disc it thinks it's empty. I have tried uninstalling it and letting windows pick it up again as well as updating the driver. Can anything be done besides replacing it?

Edited by Fragsrus, 26 July 2009 - 02:40 PM.


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#2 Sterling14

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Posted 27 July 2009 - 07:26 AM

Well, if it won't read burnt disc, but other computers will, and this problem just began, I would have to say it's probably failing. However, do regular discs read properly in the drive?

Just to be sure though, sometimes software such as Roxio or other cd creating software can cause conflicts with the way a drive burns. What program have you been using to burn with?
"I think there is a world market for maybe five computers." - Thomas Watson, Chairman of IBM, 1943

#3 Fragsrus

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Posted 27 July 2009 - 10:11 AM

I tried Roxio, ImgBurn, BlazeMedia, Alcohol120%, and the built in windows program.

#4 Sterling14

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Posted 28 July 2009 - 10:01 AM

Try uninstalling Roxio. I heard it can cause conflicts with burning in general, even with other programs.
"I think there is a world market for maybe five computers." - Thomas Watson, Chairman of IBM, 1943

#5 Fragsrus

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Posted 29 July 2009 - 07:05 PM

Try uninstalling Roxio. I heard it can cause conflicts with burning in general, even with other programs.


I just uninstalled every Roxio component and still nothing... any other ideas Sterling? or anyone else have some ideas of what to do?

#6 hamluis

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Posted 29 July 2009 - 07:27 PM

Buy a new drive?

Cyclic redundancy errors when media is in the drive...indicates that it cannot read a disk properly.

I've never heard of a "power calibration error" but there seems to be plenty of reading material on such at http://www.google.com/search?hl=en&q=p...ror&aqi=g10

I'd rule out the application being at fault...all of them cannot be corrupt or ssomehow otherwise at fault.

Louis

#7 Fragsrus

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Posted 29 July 2009 - 10:37 PM

Well, looks like I'll just end up replacing the darn thing. Only problem I've really had with my HP laptops is the darn drives keep going out. :thumbsup:




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