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Computer slow


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#1 dachef4282

dachef4282

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Posted 26 July 2009 - 12:54 PM

My computer has been running slowly. When I try to do certain functions, I will get a message that I do not have administrator privileges, even though I am the only person using this computer. I know there are things in the HIJACK THIS log that can be removed, but I want to be sure before I remove anything. Thanks for any help you can give.


DDS (Ver_09-06-26.01) - NTFSx86
Run by Sue at 13:07:52.20 on Sun 07/26/2009
Internet Explorer: 6.0.2900.2180
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.2038.1387 [GMT -4:00]

AV: Lavasoft Ad-Watch Live! Anti-Virus *On-access scanning disabled* (Updated) {A1C4F2E0-7FDE-4917-AFAE-013EFC3EDE33}
AV: Norton AntiVirus *On-access scanning enabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}
AV: AntiVir Desktop *On-access scanning enabled* (Updated) {AD166499-45F9-482A-A743-FDD3350758C7}
AV: avast! antivirus 4.8.1335 [VPS 090725-0] *On-access scanning enabled* (Updated) {7591DB91-41F0-48A3-B128-1A293FD8233D}
FW: Norton Internet Worm Protection *enabled* {990F9400-4CEE-43EA-A83A-D013ADD8EA6E}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\BILLPS~1\WINPAT~1\winpatrol.exe
C:\Program Files\jv16 PowerTools 2006\Backups\0016F0\sttray.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\Gadwin Systems\PrintScreen\PrintScreen.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\Program Files\Microsoft Small Business\Business Contact Manager\BcmSqlStartupSvc.exe
C:\Program Files\Comodo\BackUp\CmdBkSvc.exe
C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
C:\Program Files\Juniper Networks\Common Files\dsNcService.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\mdm.exe
C:\WINDOWS\Installer\MSI2B.tmp
C:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\System32\TUProgSt.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Sue\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www2.megalink.net/
uSearch Page = hxxp://search.live.com
uSearch Bar = hxxp://search.live.com/sphome.aspx
uSearchMigratedDefaultURL = hxxp://internetsearchservice.com/search?q={searchTerms}
mSearchMigratedDefaultURL = hxxp://internetsearchservice.com/search?q={searchTerms}
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant = hxxp://search.live.com/sphome.aspx
uURLSearchHooks: Winster Toolbar: {196252dc-bf6d-4aa2-bb39-038d9495b561} - c:\program files\winster\tbWin0.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Winster Toolbar: {196252dc-bf6d-4aa2-bb39-038d9495b561} - c:\program files\winster\tbWin0.dll
BHO: RoboForm: {724d43a9-0d85-11d4-9908-00400523e39a} - c:\program files\siber systems\ai roboform\roboform.dll
BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: SmartSelect Class: {f4971ee7-daa0-4053-9964-665d8ee6a077} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
TB: {381FFDE8-2394-4f90-B10D-FC6124A40F8C} - No File
TB: &RoboForm: {724d43a0-0d85-11d4-9908-00400523e39a} - c:\program files\siber systems\ai roboform\roboform.dll
TB: {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - No File
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} -
TB: {C4069E3A-68F1-403E-B40E-20066696354B} - No File
TB: {06E58E5E-F8CB-4049-991E-A41C03BD419E} - No File
TB: {968631B6-4729-440D-9BF4-251F5593EC9A} - No File
TB: {2787EA8E-8D87-48AF-88AD-B30246C917AB} - No File
TB: {719D74AB-1AF9-43A1-8C62-D8750628D93E} - No File
TB: Winster Toolbar: {196252dc-bf6d-4aa2-bb39-038d9495b561} - c:\program files\winster\tbWin0.dll
EB: {4528BBE0-4E08-11D5-AD55-00010333D0AD} - No File
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
uRun: [Gadwin PrintScreen] "c:\program files\gadwin systems\printscreen\PrintScreen.exe" /nosplash
mRun: [WinPatrol] c:\progra~1\billps~1\winpat~1\winpatrol.exe
mRun: [SysTrayApp] c:\program files\jv16 powertools 2006\backups\0016f0\sttray.exe
mRun: [<NO NAME>]
mRun: [avgnt] "c:\program files\avira\antivir desktop\avgnt.exe" /min
mRun: [avast!] c:\progra~1\alwils~1\avast4\ashDisp.exe
uPolicies-explorer: NoViewOnDrive = 0 (0x0)
IE: Add to Evernote - G:\enbar.dll/2000
IE: Append Link Target to Existing PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Append to Existing PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert Link Target to Adobe PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert to Adobe PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIECapture.html
IE: Customize Menu - file://c:\program files\siber systems\ai roboform\RoboFormComCustomizeIEMenu.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
IE: Fill Forms - file://c:\program files\siber systems\ai roboform\RoboFormComFillForms.html
IE: Password Generator - file://c:\program files\siber systems\ai roboform\RoboFormComPasswordGenerator.html
IE: Save Forms - file://c:\program files\siber systems\ai roboform\RoboFormComSavePass.html
IE: {320AF880-6646-11D3-ABEE-C5DBF3571F46} - c:\program files\siber systems\ai roboform\RoboFormComFillForms.html
IE: {320AF880-6646-11D3-ABEE-C5DBF3571F49} - c:\program files\siber systems\ai roboform\RoboFormComSavePass.html
IE: {724d43aa-0d85-11d4-9908-00400523e39a} - c:\program files\siber systems\ai roboform\RoboFormComShowToolbar.html
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~3\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
IE: {A5ABA0BB-F195-40d8-A5E9-0801153E6597} - {2151DA8C-C5B6-4B4F-86AB-BDA449BF8747} - c:\program files\evernote\evernote\enbar.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
IE: {E0B8C461-F8FB-49b4-8373-FE32E9252800} - {BC0E0A5D-AB5A-4fa4-A5FA-280E1D58EEE1}
Trusted Zone: akaimei.net
Trusted Zone: handymanclub.com\www
Trusted Zone: intuit.com
Trusted Zone: microsoft.com\v4.Windowsupdate
Trusted Zone: microsoft.com\v4.Winodwsupdate
Trusted Zone: microsoft.com\Windowsupdate
Trusted Zone: state.me.us
Trusted Zone: state.me.us\sommail
Trusted Zone: turbotax.com
Trusted Zone: windowsupdate.com\Download
DPF: DirectAnimation Java Classes
DPF: Garmin Communicator Plug-In - hxxps://my.garmin.com/static/m/cab/2.6.4/GarminAxControl.CAB
DPF: Microsoft XML Parser for Java
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} - hxxp://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37911.4820023148
DPF: {E5F5D008-DD2C-4D32-977D-1A0ADF03058B} - hxxps://secure.maine.gov/dana-cached/setup/JuniperSetupSP1.cab
DPF: {FFB3A759-98B1-446F-BDA9-909C6EB18CC7} - hxxp://utilities.pcpitstop.com/Optimize2/pcpitstop2.dll
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Microsoft AntiMalware ShellExecuteHook: {091eb208-39dd-417d-a5dd-7e2c2d8fb9cb} - c:\progra~1\window~4\MpShHook.dll
SecurityProviders: msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll, zwebauth.dll

============= SERVICES / DRIVERS ===============

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2009-1-30 64160]
R1 aswSP;avast! Self Protection;c:\windows\system32\drivers\aswSP.sys [2009-7-22 114768]
R1 avgio;avgio;c:\program files\avira\antivir desktop\avgio.sys [2009-5-23 11608]
R1 oreans32;oreans32;c:\windows\system32\drivers\oreans32.sys [2007-10-18 33952]
R2 aawservice;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2009-1-18 1029456]
R2 AntiVirSchedulerService;Avira AntiVir Scheduler;c:\program files\avira\antivir desktop\sched.exe [2009-5-23 108289]
R2 AntiVirService;Avira AntiVir Guard;c:\program files\avira\antivir desktop\avguard.exe [2009-5-23 185089]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2009-7-22 20560]
R2 avast! Antivirus;avast! Antivirus;c:\program files\alwil software\avast4\ashServ.exe [2009-7-22 138680]
R2 avgntflt;avgntflt;c:\windows\system32\drivers\avgntflt.sys [2009-4-17 55640]
R2 BcmSqlStartupSvc;Business Contact Manager SQL Server Startup Service;c:\program files\microsoft small business\business contact manager\BcmSqlStartupSvc.exe [2008-1-11 30312]
R2 ComodoBackupService;ComodoBackupService;c:\program files\comodo\backup\CmdBkSvc.exe [2009-1-31 1023488]
R2 IntuitUpdateService;Intuit Update Service;c:\program files\common files\intuit\update service\IntuitUpdateService.exe [2008-10-10 13088]
R2 SCPDFV4ReadSpool;SolidConverterPDFv4ReadSpool;c:\windows\installer\MSI2B.tmp [2008-9-14 189688]
R2 TuneUp.ProgramStatisticsSvc;TuneUp Program Statistics Service;c:\windows\system32\TUProgSt.exe [2009-5-17 604416]
R3 avast! Mail Scanner;avast! Mail Scanner;c:\program files\alwil software\avast4\ashMaiSv.exe [2009-7-22 254040]
R3 avast! Web Scanner;avast! Web Scanner;c:\program files\alwil software\avast4\ashWebSv.exe [2009-7-22 352920]
R3 MSSQL$MSSMLBIZ;SQL Server (MSSMLBIZ);c:\program files\microsoft sql server\mssql.1\mssql\binn\sqlservr.exe [2008-11-24 29263712]
S2 BCMNTIO;BCMNTIO;\??\c:\progra~1\checkit\diagno~1\bcmntio.sys --> c:\progra~1\checkit\diagno~1\BCMNTIO.sys [?]
S2 MAPMEM;MAPMEM;\??\c:\progra~1\checkit\diagno~1\mapmem.sys --> c:\progra~1\checkit\diagno~1\MAPMEM.sys [?]
S3 AdWatchDrv;AW Realtime Driver;\??\c:\windows\system32\drivers\awrtpd.sys --> c:\windows\system32\drivers\AWRTPD.sys [?]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;\??\c:\program files\common files\symantec shared\eengine\eraserutilrebootdrv.sys --> c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [?]
S4 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2009-4-4 24652]
S4 WinDefend;Windows Defender Service;"c:\program files\windows defender\msmpeng.exe" --> c:\program files\windows defender\MsMpEng.exe [?]

=============== Created Last 30 ================

2009-07-13 19:24 <DIR> --d----- c:\docume~1\sue\applic~1\Comodo

==================== Find3M ====================

2009-07-24 06:42 15,688 a------- c:\windows\system32\lsdelete.exe
2009-06-16 10:55 119,808 a------- c:\windows\system32\t2embed.dll
2009-06-16 10:55 82,432 a------- c:\windows\system32\fontsub.dll
2009-06-03 15:27 1,290,752 a------- c:\windows\system32\quartz.dll
2009-05-17 09:45 604,416 a------- c:\windows\system32\TUProgSt.exe
2009-05-17 09:45 361,216 a------- c:\windows\system32\TuneUpDefragService.exe
2009-05-07 11:44 344,064 a------- c:\windows\system32\localspl.dll
2009-04-29 00:52 659,456 a------- c:\windows\system32\wininet.dll
2009-04-29 00:52 81,920 a------- c:\windows\system32\ieencode.dll
2007-10-16 06:28 774,144 a------- c:\program files\RngInterstitial.dll
2006-12-09 08:48 14 ac------ c:\documents and settings\sue\getfile.dat
2003-11-27 09:06 149 -c--h--- c:\documents and settings\sue\hpothb07.dat
2007-10-14 12:37 23 a--sh--- c:\windows\system32\dbaaabed9_r.dll

============= FINISH: 13:08:36.59 ===============

Attached Files



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#2 Net_Surfer

Net_Surfer

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Posted 05 August 2009 - 03:56 AM

Hello and :thumbup2: to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here
.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.


Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay
.

-----------------------------------------------------------

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.

Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


Kind regards
Net_Surfer

:)

#3 Orange Blossom

Orange Blossom

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Posted 18 August 2009 - 07:30 PM

Topic reopened.

@ dachef4282,

Please respond with the information and logs requested in the previous post.

Orange Blossom :thumbup2:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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#4 Orange Blossom

Orange Blossom

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Posted 24 August 2009 - 11:41 PM

Due to the lack of feedback, this Topic is now closed.

In case you still have problems, please start a new topic.
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

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