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Windows image error message. HELP!


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7 replies to this topic

#1 Bigsigar

Bigsigar

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  • Local time:05:43 AM

Posted 26 July 2009 - 12:25 PM

Hello.

I have a problem where every time a program starts, either automatically at startup or on command, I get the following error message:

"The application of DLL globalroot\systemroot\system32\hjgruidrfubdio.dll is not a valid Windows image. Please check this against your installation diskette."

Additionally, on occasion, when I shut down my machine, just after the "Windows is saving your settings" I get a blue screen with a lengthy message. This screen pops up so quickly, that I cannot read the whole thing. Then the computer restarts (even though it was supposed to shut down) and when Windows starts, I get the message that Windows has recovered from a serious error.

Steps taken to date:

I ran numerous scans with Trend Micro Anti-Virus with no result.

I ran Windows Defender as well.

I have been having a problem with the machine for some time, and had downloaded Malwarebytes and had run a scan that did find and fix some items.

Since then, this is the problem I've been having.

My files have been backed up with Carbonite.

I am somewhat computer-literate, but am nowhere near expert in these matters.

I seek your wise counsel and assistance.

Thank you in advance for any and all assistance in this matter.

-Bigsigar

The DDS File is below:


DDS (Ver_09-06-26.01) - NTFSx86
Run by Hanke at 12:46:30.57 on Sun 07/26/2009
Internet Explorer: 7.0.5730.11
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.958.392 [GMT -4:00]

AV: Trend Micro Internet Security *On-access scanning enabled* (Updated) {7D2296BC-32CC-4519-917E-52E652474AF5}
FW: Trend Micro Personal Firewall *enabled* {3E790E9E-6A5D-4303-A7F9-185EC20F3EB6}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Trend Micro\BM\TMBMSRV.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Carbonite\Carbonite Backup\carboniteservice.exe
C:\WINDOWS\system32\HPConfig.exe
C:\Program Files\HPQ\Notebook Utilities\HPWirelessMgr.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\Program Files\Trend Micro\Internet Security\TmPfw.exe
C:\Program Files\Trend Micro\Internet Security\TmProxy.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\carpserv.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\HPQ\One-Touch\OneTouch.EXE
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
C:\WINDOWS\System32\hphmon04.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\Roxio\Easy Media Creator 7\Drag to Disc\DrgToDsc.exe
C:\WINDOWS\SM1BG.EXE
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Carbonite\Carbonite Backup\CarboniteUI.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Trend Micro\Internet Security\TMAS_OE\TMAS_OEMon.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\HPHipm11.exe
C:\WINDOWS\System32\vssvc.exe
C:\WINDOWS\System32\dllhost.exe
C:\WINDOWS\System32\dllhost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Microsoft Office\Office\OUTLOOK.EXE
C:\Program Files\Microsoft Office\Office\WINWORD.EXE
C:\Documents and Settings\Hanke\Local Settings\Temporary Internet Files\Content.IE5\UUKLZIFG\dds[1].scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.bing.com/
uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [OM2_Monitor] "c:\program files\olympus\olympus master 2\MMonitor.exe" -NoStart
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [OE] "c:\program files\trend micro\internet security\tmas_oe\TMAS_OEMon.exe"
mRun: [CARPService] carpserv.exe
mRun: [SynTPLpr] "c:\program files\synaptics\syntp\SynTPLpr.exe"
mRun: [SynTPEnh] "c:\program files\synaptics\syntp\SynTPEnh.exe"
mRun: [ATIModeChange] Ati2mdxx.exe
mRun: [ATIPTA] "c:\program files\ati technologies\ati control panel\atiptaxx.exe"
mRun: [Cpqset] c:\program files\hpq\default settings\cpqset.exe
mRun: [Display Settings] "c:\program files\hpq\notebook utilities\hptasks.exe" /s
mRun: [QT4HPOT] "c:\program files\hpq\one-touch\OneTouch.EXE"
mRun: [HPDJ Taskbar Utility] c:\windows\system32\spool\drivers\w32x86\3\hpztsb05.exe
mRun: [HPHmon04] c:\windows\system32\hphmon04.exe
mRun: [HPHUPD04] "c:\program files\hp photosmart 11\hphinstall\unipatch\hphupd04.exe"
mRun: [Share-to-Web Namespace Daemon] "c:\program files\hewlett-packard\hp share-to-web\hpgs2wnd.exe"
mRun: [RoxioDragToDisc] "c:\program files\roxio\easy media creator 7\drag to disc\DrgToDsc.exe"
mRun: [SM1BG] c:\windows\SM1BG.EXE
mRun: [Adobe Photo Downloader] "c:\program files\adobe\photoshop album starter edition\3.0\apps\apdproxy.exe"
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [UfSeAgnt.exe] "c:\program files\trend micro\internet security\UfSeAgnt.exe"
mRun: [Windows Defender] "c:\program files\windows defender\MSASCui.exe" -hide
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [Carbonite Backup] c:\program files\carbonite\carbonite backup\CarboniteUI.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\billmi~1.lnk - c:\program files\quicken\billmind.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\eventr~1.lnk - c:\program files\broderbund\printmaster\PMREMIND.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\logite~1.lnk - c:\program files\logitech\setpoint\SetPoint.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office\OSA9.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\quicke~1.lnk - c:\program files\quicken\bagent.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\quicke~2.lnk - c:\program files\quicken\QWDLLS.EXE
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/templates/ieawsdc.cab
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/C/0/C/C0CBBA88-A6F2-48D9-9B0E-1719D1177202/LegitCheckControl.cab
DPF: {33564D57-0000-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB
DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} - hxxp://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.4.3.cab
DPF: {48DD0448-9209-4F81-9F6D-D83562940134} - hxxp://lads.myspace.com/upload/MySpaceUploader1005.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1246827740425
DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} - hxxps://h20436.www2.hp.com/ediags/dex/secure/HPDEXAXO.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {CAFEEFAC-0014-0002-0000-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0008-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_08-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0010-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_10-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_11-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Microsoft AntiMalware ShellExecuteHook: {091eb208-39dd-417d-a5dd-7e2c2d8fb9cb} - c:\progra~1\wifd1f~1\MpShHook.dll

============= SERVICES / DRIVERS ===============

R2 tmevtmgr;tmevtmgr;c:\windows\system32\drivers\tmevtmgr.sys [2008-12-28 50192]
R2 TmPfw;Trend Micro Personal Firewall;c:\program files\trend micro\internet security\TmPfw.exe [2008-12-28 497008]
R2 tmpreflt;tmpreflt;c:\windows\system32\drivers\tmpreflt.sys [2008-12-28 36368]
R2 TmProxy;Trend Micro Proxy Service;c:\program files\trend micro\internet security\TmProxy.exe [2008-12-28 677128]
R2 WinDefend;Windows Defender;c:\program files\windows defender\MsMpEng.exe [2006-11-3 13592]
R3 CALIAUD;Conexant AMC 3D ENVIRONMENTAL AUDIO;c:\windows\system32\drivers\caliaud.sys [2006-11-9 291328]
R3 CALIHALA;CALIHALA;c:\windows\system32\drivers\calihal.sys [2006-11-9 244608]
R3 DP83815;National Semiconductor Corp. DP83815/816 NDIS 5.0 Miniport Driver;c:\windows\system32\drivers\DP83815.sys [2003-7-16 28280]
R3 tmcfw;Trend Micro Common Firewall Service;c:\windows\system32\drivers\TM_CFW.sys [2008-7-30 335376]
S2 mrtRate;mrtRate; [x]
S3 PTDCWWAN;PANTECH PC Card WWAN Controller device driver;c:\windows\system32\drivers\PTDCWWAN.sys [2009-5-23 58240]

=============== Created Last 30 ================

2009-07-13 13:17 116,224 ac------ c:\windows\system32\dllcache\xrxwiadr.dll
2009-07-13 13:17 23,040 ac------ c:\windows\system32\dllcache\xrxwbtmp.dll
2009-07-13 13:17 18,944 ac------ c:\windows\system32\dllcache\xrxscnui.dll
2009-07-13 13:17 27,648 ac------ c:\windows\system32\dllcache\xrxftplt.exe
2009-07-13 13:17 4,608 ac------ c:\windows\system32\dllcache\xrxflnch.exe
2009-07-13 13:17 99,865 ac------ c:\windows\system32\dllcache\xlog.exe
2009-07-13 13:17 28,288 ac------ c:\windows\system32\dllcache\xjis.nls
2009-07-13 13:17 16,970 ac------ c:\windows\system32\dllcache\xem336n5.sys
2009-07-13 13:17 19,455 ac------ c:\windows\system32\dllcache\wvchntxx.sys
2009-07-13 13:17 12,063 ac------ c:\windows\system32\dllcache\wsiintxx.sys
2009-07-13 13:17 8,192 ac------ c:\windows\system32\dllcache\wshirda.dll
2009-07-13 13:15 687,999 ac------ c:\windows\system32\dllcache\usrwdxjs.sys
2009-07-13 13:14 53,760 ac------ c:\windows\system32\dllcache\sw_wheel.dll
2009-07-13 13:13 161,568 ac------ c:\windows\system32\dllcache\sgsmusb.sys
2009-07-13 13:12 49,024 ac------ c:\windows\system32\dllcache\ql1280.sys
2009-07-13 13:11 126,080 ac------ c:\windows\system32\dllcache\nm5a2wdm.sys
2009-07-13 13:10 58,880 ac------ c:\windows\system32\dllcache\m3092dc.dll
2009-07-13 13:09 372,824 ac------ c:\windows\system32\dllcache\iconf32.dll
2009-07-13 13:08 73,279 ac------ c:\windows\system32\dllcache\hsf_spkp.sys
2009-07-13 13:07 174,464 ac------ c:\windows\system32\dllcache\es198x.sys
2009-07-13 13:06 179,584 ac------ c:\windows\system32\dllcache\dac2w2k.sys
2009-07-13 13:05 74,240 ac------ c:\windows\system32\dllcache\camexo20.dll
2009-07-13 13:04 5,120 ac------ c:\windows\system32\dllcache\brscnrsm.dll
2009-07-13 13:03 55,168 ac------ c:\windows\system32\dllcache\aic78u2.sys
2009-07-07 23:18 <DIR> --d----- c:\windows\system32\NtmsData
2009-07-06 21:58 <DIR> --d----- c:\program files\Carbonite
2009-07-06 21:58 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Carbonite
2009-07-06 17:23 268,648 a------- c:\windows\system32\mucltui.dll
2009-07-06 17:23 27,496 a------- c:\windows\system32\mucltui.dll.mui
2009-07-05 17:55 <DIR> --d----- c:\docume~1\hanke\applic~1\Malwarebytes
2009-07-05 17:55 38,160 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-07-05 17:55 19,096 a------- c:\windows\system32\drivers\mbam.sys
2009-07-05 17:55 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
2009-07-05 17:55 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-07-05 17:27 <DIR> --d----- c:\program files\Microsoft CAPICOM 2.1.0.2
2009-07-05 15:56 10,752 a------- c:\windows\DCEBoot.exe
2009-06-28 08:40 <DIR> --d----- c:\windows\system32\Service

==================== Find3M ====================

2009-06-30 21:05 2,824 a------- c:\windows\system32\d3d9caps.dat
2009-06-16 10:36 119,808 a------- c:\windows\system32\t2embed.dll
2009-06-16 10:36 81,920 a------- c:\windows\system32\fontsub.dll
2009-06-05 11:42 2,060,288 a------- c:\windows\system32\usbaaplrc.dll
2009-06-05 11:42 39,424 a------- c:\windows\system32\drivers\usbaapl.sys
2009-06-03 15:09 1,291,264 a------- c:\windows\system32\quartz.dll
2009-05-21 11:33 410,984 a------- c:\windows\system32\deploytk.dll
2009-05-07 11:32 345,600 a------- c:\windows\system32\localspl.dll
2009-04-29 00:56 827,392 a------- c:\windows\system32\wininet.dll
2009-04-29 00:55 78,336 a------- c:\windows\system32\ieencode.dll
2003-08-27 15:19 36,963 a----r-- c:\program files\common files\SM1updtr.dll
2008-09-04 17:17 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008090420080905\index.dat

============= FINISH: 12:47:37.17 ===============

Attached Files



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#2 Net_Surfer

Net_Surfer

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  • Gender:Male
  • Local time:02:43 AM

Posted 05 August 2009 - 03:55 AM

Hello and :thumbup2: to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here
.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.


Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay
.

-----------------------------------------------------------

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.

Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


Kind regards
Net_Surfer

:)

#3 Bigsigar

Bigsigar
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  • Members
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  • Local time:05:43 AM

Posted 07 August 2009 - 05:18 PM

Thanks. I can only imagine how busy you guys are, and it is truly appreciated.

Thank you.

Bigsigar

Here is the DDS:


DDS (Ver_09-07-30.01) - NTFSx86
Run by Hanke at 18:12:30.87 on Fri 08/07/2009
Internet Explorer: 7.0.5730.11
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.958.447 [GMT -4:00]

AV: Trend Micro Internet Security *On-access scanning enabled* (Updated) {7D2296BC-32CC-4519-917E-52E652474AF5}
FW: Trend Micro Personal Firewall *enabled* {3E790E9E-6A5D-4303-A7F9-185EC20F3EB6}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Trend Micro\BM\TMBMSRV.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Carbonite\Carbonite Backup\carboniteservice.exe
C:\WINDOWS\system32\HPConfig.exe
C:\Program Files\HPQ\Notebook Utilities\HPWirelessMgr.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\Program Files\Trend Micro\Internet Security\TmPfw.exe
C:\Program Files\Trend Micro\Internet Security\TmProxy.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\carpserv.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\HPQ\One-Touch\OneTouch.EXE
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
C:\WINDOWS\System32\hphmon04.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\Roxio\Easy Media Creator 7\Drag to Disc\DrgToDsc.exe
C:\WINDOWS\SM1BG.EXE
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Carbonite\Carbonite Backup\CarboniteUI.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Trend Micro\Internet Security\TMAS_OE\TMAS_OEMon.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\WINDOWS\System32\HPHipm11.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Java\jre6\bin\jucheck.exe
C:\WINDOWS\System32\vssvc.exe
C:\WINDOWS\System32\dllhost.exe
C:\WINDOWS\System32\dllhost.exe
C:\Documents and Settings\Hanke\Local Settings\Temporary Internet Files\Content.IE5\UUKLZIFG\dds[1].scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.bing.com/
uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [OM2_Monitor] "c:\program files\olympus\olympus master 2\MMonitor.exe" -NoStart
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [OE] "c:\program files\trend micro\internet security\tmas_oe\TMAS_OEMon.exe"
mRun: [CARPService] carpserv.exe
mRun: [SynTPLpr] "c:\program files\synaptics\syntp\SynTPLpr.exe"
mRun: [SynTPEnh] "c:\program files\synaptics\syntp\SynTPEnh.exe"
mRun: [ATIModeChange] Ati2mdxx.exe
mRun: [ATIPTA] "c:\program files\ati technologies\ati control panel\atiptaxx.exe"
mRun: [Cpqset] c:\program files\hpq\default settings\cpqset.exe
mRun: [Display Settings] "c:\program files\hpq\notebook utilities\hptasks.exe" /s
mRun: [QT4HPOT] "c:\program files\hpq\one-touch\OneTouch.EXE"
mRun: [HPDJ Taskbar Utility] c:\windows\system32\spool\drivers\w32x86\3\hpztsb05.exe
mRun: [HPHmon04] c:\windows\system32\hphmon04.exe
mRun: [HPHUPD04] "c:\program files\hp photosmart 11\hphinstall\unipatch\hphupd04.exe"
mRun: [Share-to-Web Namespace Daemon] "c:\program files\hewlett-packard\hp share-to-web\hpgs2wnd.exe"
mRun: [RoxioDragToDisc] "c:\program files\roxio\easy media creator 7\drag to disc\DrgToDsc.exe"
mRun: [SM1BG] c:\windows\SM1BG.EXE
mRun: [Adobe Photo Downloader] "c:\program files\adobe\photoshop album starter edition\3.0\apps\apdproxy.exe"
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [UfSeAgnt.exe] "c:\program files\trend micro\internet security\UfSeAgnt.exe"
mRun: [Windows Defender] "c:\program files\windows defender\MSASCui.exe" -hide
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [Carbonite Backup] c:\program files\carbonite\carbonite backup\CarboniteUI.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\billmi~1.lnk - c:\program files\quicken\billmind.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\eventr~1.lnk - c:\program files\broderbund\printmaster\PMREMIND.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\logite~1.lnk - c:\program files\logitech\setpoint\SetPoint.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office\OSA9.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\quicke~1.lnk - c:\program files\quicken\bagent.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\quicke~2.lnk - c:\program files\quicken\QWDLLS.EXE
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/templates/ieawsdc.cab
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/C/0/C/C0CBBA88-A6F2-48D9-9B0E-1719D1177202/LegitCheckControl.cab
DPF: {33564D57-0000-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB
DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} - hxxp://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.4.3.cab
DPF: {48DD0448-9209-4F81-9F6D-D83562940134} - hxxp://lads.myspace.com/upload/MySpaceUploader1005.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1246827740425
DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} - hxxps://h20436.www2.hp.com/ediags/dex/secure/HPDEXAXO.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {CAFEEFAC-0014-0002-0000-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0008-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_08-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0010-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_10-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_11-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Microsoft AntiMalware ShellExecuteHook: {091eb208-39dd-417d-a5dd-7e2c2d8fb9cb} - c:\progra~1\wifd1f~1\MpShHook.dll

============= SERVICES / DRIVERS ===============

R2 tmevtmgr;tmevtmgr;c:\windows\system32\drivers\tmevtmgr.sys [2008-12-28 50192]
R2 TmPfw;Trend Micro Personal Firewall;c:\program files\trend micro\internet security\TmPfw.exe [2008-12-28 497008]
R2 tmpreflt;tmpreflt;c:\windows\system32\drivers\tmpreflt.sys [2008-12-28 36368]
R2 TmProxy;Trend Micro Proxy Service;c:\program files\trend micro\internet security\TmProxy.exe [2008-12-28 677128]
R2 WinDefend;Windows Defender;c:\program files\windows defender\MsMpEng.exe [2006-11-3 13592]
R3 CALIAUD;Conexant AMC 3D ENVIRONMENTAL AUDIO;c:\windows\system32\drivers\caliaud.sys [2006-11-9 291328]
R3 CALIHALA;CALIHALA;c:\windows\system32\drivers\calihal.sys [2006-11-9 244608]
R3 DP83815;National Semiconductor Corp. DP83815/816 NDIS 5.0 Miniport Driver;c:\windows\system32\drivers\DP83815.sys [2003-7-16 28280]
R3 tmcfw;Trend Micro Common Firewall Service;c:\windows\system32\drivers\TM_CFW.sys [2008-7-30 335376]
S2 mrtRate;mrtRate; [x]
S3 PTDCWWAN;PANTECH PC Card WWAN Controller device driver;c:\windows\system32\drivers\PTDCWWAN.sys [2009-5-23 58240]

=============== Created Last 30 ================

2009-07-13 13:17 116,224 ac------ c:\windows\system32\dllcache\xrxwiadr.dll
2009-07-13 13:17 23,040 ac------ c:\windows\system32\dllcache\xrxwbtmp.dll
2009-07-13 13:17 18,944 ac------ c:\windows\system32\dllcache\xrxscnui.dll
2009-07-13 13:17 27,648 ac------ c:\windows\system32\dllcache\xrxftplt.exe
2009-07-13 13:17 4,608 ac------ c:\windows\system32\dllcache\xrxflnch.exe
2009-07-13 13:17 99,865 ac------ c:\windows\system32\dllcache\xlog.exe
2009-07-13 13:17 28,288 ac------ c:\windows\system32\dllcache\xjis.nls
2009-07-13 13:17 16,970 ac------ c:\windows\system32\dllcache\xem336n5.sys
2009-07-13 13:17 19,455 ac------ c:\windows\system32\dllcache\wvchntxx.sys
2009-07-13 13:17 12,063 ac------ c:\windows\system32\dllcache\wsiintxx.sys
2009-07-13 13:17 8,192 ac------ c:\windows\system32\dllcache\wshirda.dll
2009-07-13 13:15 687,999 ac------ c:\windows\system32\dllcache\usrwdxjs.sys
2009-07-13 13:14 53,760 ac------ c:\windows\system32\dllcache\sw_wheel.dll
2009-07-13 13:13 161,568 ac------ c:\windows\system32\dllcache\sgsmusb.sys
2009-07-13 13:12 49,024 ac------ c:\windows\system32\dllcache\ql1280.sys
2009-07-13 13:11 126,080 ac------ c:\windows\system32\dllcache\nm5a2wdm.sys
2009-07-13 13:10 58,880 ac------ c:\windows\system32\dllcache\m3092dc.dll
2009-07-13 13:09 372,824 ac------ c:\windows\system32\dllcache\iconf32.dll
2009-07-13 13:08 73,279 ac------ c:\windows\system32\dllcache\hsf_spkp.sys
2009-07-13 13:07 174,464 ac------ c:\windows\system32\dllcache\es198x.sys
2009-07-13 13:06 179,584 ac------ c:\windows\system32\dllcache\dac2w2k.sys
2009-07-13 13:05 74,240 ac------ c:\windows\system32\dllcache\camexo20.dll
2009-07-13 13:04 5,120 ac------ c:\windows\system32\dllcache\brscnrsm.dll
2009-07-13 13:03 55,168 ac------ c:\windows\system32\dllcache\aic78u2.sys

==================== Find3M ====================

2009-07-26 19:42 2,824 a------- c:\windows\system32\d3d9caps.dat
2009-07-13 13:36 38,160 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-07-13 13:36 19,096 a------- c:\windows\system32\drivers\mbam.sys
2009-07-07 12:35 10,752 a------- c:\windows\DCEBoot.exe
2009-06-29 12:12 827,392 a------- c:\windows\system32\wininet.dll
2009-06-29 12:12 78,336 a------- c:\windows\system32\ieencode.dll
2009-06-29 12:12 17,408 a------- c:\windows\system32\corpol.dll
2009-06-16 10:36 119,808 a------- c:\windows\system32\t2embed.dll
2009-06-16 10:36 81,920 a------- c:\windows\system32\fontsub.dll
2009-06-05 11:42 2,060,288 a------- c:\windows\system32\usbaaplrc.dll
2009-06-03 15:09 1,291,264 a------- c:\windows\system32\quartz.dll
2009-05-21 11:33 410,984 a------- c:\windows\system32\deploytk.dll
2003-08-27 15:19 36,963 a----r-- c:\program files\common files\SM1updtr.dll
2008-09-04 17:17 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008090420080905\index.dat

============= FINISH: 18:14:07.00 ===============

Attached Files



#4 m0le

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Posted 07 August 2009 - 08:09 PM

Hi Bigsigar

"The application of DLL globalroot\systemroot\system32\hjgruidrfubdio.dll is not a valid Windows image. Please check this against your installation diskette."


That file is malware and it's a rootkit so we need to strip that out.

Please download ComboFix from one of these locations:* IMPORTANT !!! Save ComboFix.exe to your Desktop but rename it Combo-Fix.exe
  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. (Click on this link to see a list of programs that should be disabled. The list is not all inclusive.)
  • Double click on Combo-Fix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Posted Image


Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Posted Image


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.

Then

Please download Posted Image Malwarebytes Anti-Malware and save it to your desktop.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application or, if you are using Vista, right-click and select Run As Administrator on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Full Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes, they may alert you after scanning with MBAM. Please permit the program to allow the changes.

Thanks :thumbup2:
Posted Image
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#5 Bigsigar

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Posted 09 August 2009 - 08:21 PM

Okay,

Combo Fix has run and has stopped the error messages. YAY!!!

The log is attached.

Malwarebytes was then run and found 2 threats, which were removed. The log is below:


Malwarebytes' Anti-Malware 1.40
Database version: 2586
Windows 5.1.2600 Service Pack 3

8/9/2009 9:05:56 PM
mbam-log-2009-08-09 (21-05-56).txt

Scan type: Full Scan (C:\|D:\|F:\|)
Objects scanned: 171413
Time elapsed: 1 hour(s), 2 minute(s), 3 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Qoobox\Quarantine\C\WINDOWS\system32\drivers\hjgruirfvklldl.sys.vir (Trojan.TDSS) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{B02E9CC3-38AB-409D-ABDD-89E2A463020A}\RP705\A0067162.sys (Trojan.TDSS) -> Quarantined and deleted successfully.


I would like to thank all of you for this assistance. You should see my donation to the cause, it's not much, but it's what I can do right now.

Thank you again, from someone who has been a volunteer firefighter for 20 years, I would like to say thank you to your team of experts, who are every bit as important to keeping our society running, I fight fire, your guys battle the cyber-criminals.

Be safe.

Bigsigar.

Attached Files



#6 m0le

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Posted 10 August 2009 - 02:43 PM

Hi Bigsigar,

Thanks for your thanks - and the donation :thumbup2: , it goes without saying that my volunteering pales into insignificance compared to yours.

We are not quite finished though, so I hope you haven't gone.

Although the last run of Combofix and MBAM has removed the main part of the infection we need to check other areas, update anything that needs updating, tidy up and strengthen you defences.

The first of these is to run an online scanner.

Please run a BitDefender Online Scan
  • Click I Agree to agree to the EULA.
  • Allow the ActiveX control to install when prompted.
  • Click Click here to scan to begin the scan.
  • Please refrain from using the computer until the scan is finished. This might take a while to run, but it is important that nothing else is running while you scan.
  • When the scan is finished, click on Click here to export the scan results.
  • Save the report to your desktop so you can post it in your next reply.
Let's hope you get this message.
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#7 m0le

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Posted 13 August 2009 - 08:15 PM

Hi,

I have not had a reply from you for 4 days. Can you please tell me if you still need help with your computer as I am unable to help other members with their problems while I have your topic still open.

If you like you can PM me.

Thanks,


m0le
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#8 m0le

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Posted 14 August 2009 - 07:27 PM

Since this issue appears to be resolved ... this topic has been closed. Glad we could help. :thumbup2:

If you're the topic starter, and need this topic reopened, please contact me via pm with the address of the thread.

Everyone else please begin a New Topic.
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