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Must have a bunch of viruses, trojans, and malware [Moved]


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3 replies to this topic

#1 brian_chelle

brian_chelle

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Posted 26 July 2009 - 09:17 AM

We were running xp home edition, decided to upgrade it to windows professional, and boy oh boy have been having serious troubles since then. If I try to run dds it just tells me that "the batch file cannot be found" and this is what mcafee log is telling me....someone please help me asap :inlove:


mcafee log
7/25/2009 7:13:36 PM Scan Started: 07/25/2009 07:13:36 PM
7/25/2009 7:13:39 PM "Memory\NtCreateFile" "Generic.dx!rootkit" "5"
7/25/2009 7:13:39 PM "Memory\NtQueryInformationProcess" "Generic.dx!rootkit" "5"
7/25/2009 7:13:39 PM "Memory\ZwCreateFile" "Generic.dx!rootkit" "5"
7/25/2009 7:13:40 PM "Memory\ZwQueryInformationProcess" "Generic.dx!rootkit" "5"
7/25/2009 7:13:40 PM "NTOSKRNL-HOOK" "Generic Rootkit.d!rootkit" "5"
7/25/2009 7:14:03 PM "C:\WINDOWS\system32\winlogon.exe" "W32/Virut.n!mem" "10"
7/25/2009 7:14:47 PM "C:\WINDOWS\system32\ctfmon.exe" "W32/Virut.n.gen" "10"
7/25/2009 7:15:38 PM "HKLM\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List|C:\WINDOWS\fonts\services.exe" "Adclicker-GV" "14"
7/25/2009 7:15:39 PM "C:\WINDOWS\FONTS\SERVICES.EXE" "Adclicker-GV" "5"
7/25/2009 7:15:39 PM "C:\WINDOWS\fonts\services.exe" "Adclicker-GV" "10"
7/25/2009 7:17:36 PM "C:\32788R22FWJFW\hidec.exe" "W32/Virut.n.gen" "5"
7/25/2009 7:19:35 PM "C:\DELL\ATAPI.EXE" "W32/Virut.n.gen" "5"
7/25/2009 7:19:51 PM "C:\DELL\UWAKEOFF.EXE" "W32/Virut.n.gen" "5"
7/25/2009 7:20:06 PM "C:\DELL\UWAKEON.EXE" "W32/Virut.n.gen" "5"
7/25/2009 7:30:48 PM "C:\Documents and Settings\All Users\Application Data\AOL\UserProfilesAOL\All Users\antiSpyware\dat\PPClean.exe" "W32/Virut.n.gen" "5"
7/25/2009 7:43:22 PM "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run|10900314" "FakeAlert-DZ" "14"
7/25/2009 7:43:22 PM "C:\DOCUMENTS AND SETTINGS\ALL USERS.WINDOWS\APPLICATION DATA\10900314\10900314.EXE" "FakeAlert-DZ" "5"
7/25/2009 7:43:22 PM "C:\Documents and Settings\All Users.WINDOWS\Application Data\10900314\10900314.exe" "FakeAlert-DZ" "5"
7/25/2009 7:47:18 PM "C:\Documents and Settings\Brian\Application Data\Thinstall\TeamViewer 3\1000000600002i\svchost.exe" "W32/Virut.n.gen" "5"
7/25/2009 7:53:20 PM "C:\Documents and Settings\Brian\Desktop\1\SHAREPT\SQL\X86\BINN\SQLSERVR.EXE" "W32/Virut.n.gen" "5"
7/25/2009 7:53:24 PM "C:\Documents and Settings\Brian\Desktop\1\SHAREPT\SQL\X86\SETUP\MSETUP.EXE" "W32/Virut.n.gen" "5"
7/25/2009 7:57:27 PM "C:\Documents and Settings\Brian\Desktop\Chelle\computer fix\VirtumundoBeGone.exe" "PrcViewer" "5"
7/25/2009 8:07:03 PM "C:\Documents and Settings\Brian\Desktop\New Folder\ytz_2\WV_SOL_1.EXE" "W32/Virut.n.gen" "5"
7/25/2009 8:07:50 PM "C:\Documents and Settings\Brian\Local Settings\Application Data\PunkBuster\COD2\pb\PnkBstrB.exe" "W32/Virut.n.gen" "5"
7/25/2009 8:08:24 PM "C:\Documents and Settings\Brian\Local Settings\temp\nsq2D.tmp" "PrcViewer" "5"
7/25/2009 8:16:25 PM "C:\DOCUMENTS AND SETTINGS\BRIAN.HOME.000\LOCAL SETTINGS\TEMPORARY INTERNET FILES\CONTENT.IE5\1QBVCZFF\DAILYBUCKS_INSTALL[1].EXE" "FakeAlert-WinwebSecurity.gen" "5"
7/25/2009 8:16:25 PM "C:\Documents and Settings\Brian.HOME.000\Local Settings\Temporary Internet Files\Content.IE5\1QBVCZFF\dailybucks_install[1].exe" "FakeAlert-WinwebSecurity.gen" "5"
7/25/2009 8:17:24 PM "C:\Documents and Settings\Brian.HOME.000\Local Settings\Temporary Internet Files\Content.IE5\1QBVCZFF\SDFix[1].exe" "PrcViewer" "5"
7/25/2009 8:20:34 PM "C:\DOCUMENTS AND SETTINGS\BRIAN.HOME.000\LOCAL SETTINGS\TEMPORARY INTERNET FILES\CONTENT.IE5\ERI5CMPY\INSTALL.48349[1].EXE" "FakeAlert-EL" "5"
7/25/2009 8:20:34 PM "C:\Documents and Settings\Brian.HOME.000\Local Settings\Temporary Internet Files\Content.IE5\ERI5CMPY\install.48349[1].exe" "FakeAlert-EL" "5"
7/25/2009 8:21:31 PM "C:\DOCUMENTS AND SETTINGS\BRIAN.HOME.000\LOCAL SETTINGS\TEMPORARY INTERNET FILES\CONTENT.IE5\GNQPDY1A\UPDATE[2].EXE" "FakeAlert-ES" "5"
7/25/2009 8:21:31 PM "C:\Documents and Settings\Brian.HOME.000\Local Settings\Temporary Internet Files\Content.IE5\GNQPDY1A\update[2].exe" "FakeAlert-ES" "5"
7/25/2009 8:28:51 PM "C:\I386\CKCNV.EXE" "W32/Virut.n.gen" "5"
7/25/2009 8:30:12 PM "C:\I386\HOSTNAME.EXE" "W32/Virut.n.gen" "5"
7/25/2009 8:35:48 PM "C:\Program Files\Activision\Call of Duty 2\CoD2MP_s.exe" "W32/Virut.n.gen" "5"
7/25/2009 8:42:29 PM "C:\Program Files\Classic PhoneTools\setwvfmt.exe" "W32/Virut.n.gen" "5"
7/25/2009 8:43:19 PM "C:\Program Files\Common Files\Adaptec Shared\System\InstallUtility.exe" "W32/Virut.n.gen" "5"
7/25/2009 8:43:50 PM "C:\Program Files\Common Files\Adobe\ESD\DLMCleanup.exe" "W32/Virut.n.gen" "5"
7/25/2009 8:49:22 PM "C:\Program Files\Common Files\InstallShield\Driver\9\Intel 32\IDriver.exe" "W32/Virut.n.gen" "5"
7/25/2009 8:49:47 PM "C:\Program Files\Common Files\Java\Update\Base Images\jre1.6.0.b105\patch-jre1.6.0_07.b06\launcher.exe" "W32/Virut.n.gen" "5"
7/25/2009 8:50:02 PM "C:\Program Files\Common Files\Java\Update\Base Images\jre1.6.0.b105\patch-jre1.6.0_07.b06\zipper.exe" "W32/Virut.n.gen" "5"
7/25/2009 8:51:48 PM "C:\Program Files\Common Files\Microsoft Shared\MSInfo\msinfo32.exe" "W32/Virut.n.gen" "5"
7/25/2009 8:52:04 PM "C:\Program Files\Common Files\Microsoft Shared\Office10\MSO7FTP.EXE" "W32/Virut.n.gen" "5"
7/25/2009 8:55:06 PM "C:\Program Files\Dell\SolutionCenter\runClient.exe" "W32/Virut.n.gen" "5"
7/25/2009 8:55:21 PM "C:\Program Files\Dell\SolutionCenter\runDSCLinks.exe" "W32/Virut.n.gen" "5"
7/25/2009 8:55:37 PM "C:\Program Files\Dell\SolutionCenter\runUserGuide.exe" "W32/Virut.n.gen" "5"
7/25/2009 8:55:52 PM "C:\Program Files\Dell\Support\Alert\bin\AlertView.exe" "W32/Virut.n.gen" "5"
7/25/2009 8:56:07 PM "C:\Program Files\Dell\Support\Alert\bin\CFiles.exe" "W32/Virut.n.gen" "5"
7/25/2009 8:56:22 PM "C:\Program Files\Dell\Support\Alert\bin\rng.exe" "W32/Virut.n.gen" "5"
7/25/2009 8:56:38 PM "C:\Program Files\Dell\Support\bin\ClientApplicationFrameWork.exe" "W32/Virut.n.gen" "5"
7/25/2009 8:56:54 PM "C:\Program Files\Dell\Support\bin\DS_PASlog.exe" "W32/Virut.n.gen" "5"
7/25/2009 8:57:09 PM "C:\Program Files\Dell\Support\bin\ISCallingDLL.exe" "W32/Virut.n.gen" "5"
7/25/2009 8:57:24 PM "C:\Program Files\Dell\Support\bin\ISCallingDLLFI.exe" "W32/Virut.n.gen" "5"
7/25/2009 8:57:40 PM "C:\Program Files\Dell\Support\bin\Mregister.exe" "W32/Virut.n.gen" "5"
7/25/2009 8:57:45 PM "C:\Program Files\Dell\Support\bin\OOBECheckStart.exe" "W32/Virut.n.gen" "5"
7/25/2009 8:58:20 PM "C:\Program Files\Dell Computer\Dell Image Expert\WebLayout\utils\SplitHtml.exe" "W32/Virut.n.gen" "5"
7/25/2009 9:00:55 PM "C:\Program Files\Internet Explorer\ExtExport.exe" "W32/Virut.n.gen" "5"
7/25/2009 9:01:26 PM "C:\Program Files\Internet Explorer\Connection Wizard\icwconn1.exe" "W32/Virut.n.gen" "5"
7/25/2009 9:01:41 PM "C:\Program Files\Internet Explorer\Connection Wizard\icwconn2.exe" "W32/Virut.n.gen" "5"
7/25/2009 9:01:56 PM "C:\Program Files\Internet Explorer\Connection Wizard\icwrmind.exe" "W32/Virut.n.gen" "5"
7/25/2009 9:02:11 PM "C:\Program Files\Internet Explorer\Connection Wizard\icwtutor.exe" "W32/Virut.n.gen" "5"
7/25/2009 9:02:26 PM "C:\Program Files\Internet Explorer\Connection Wizard\inetwiz.exe" "W32/Virut.n.gen" "5"
7/25/2009 9:02:41 PM "C:\Program Files\Internet Explorer\Connection Wizard\isignup.exe" "W32/Virut.n.gen" "5"
7/25/2009 9:13:59 PM "C:\Program Files\Messenger\msmsgs.exe" "W32/Virut.n.gen" "5"
7/25/2009 9:18:18 PM "C:\Program Files\Movie Maker\moviemk.exe" "W32/Virut.n.gen" "5"
7/25/2009 9:18:20 PM "C:\Program Files\MSN Gaming Zone\Windows\bckgzm.exe" "W32/Virut.n.gen" "5"
7/25/2009 9:18:35 PM "C:\Program Files\MSN Gaming Zone\Windows\chkrzm.exe" "W32/Virut.n.gen" "5"
7/25/2009 9:18:51 PM "C:\Program Files\MSN Gaming Zone\Windows\hrtzzm.exe" "W32/Virut.n.gen" "5"
7/25/2009 9:19:06 PM "C:\Program Files\MSN Gaming Zone\Windows\Rvsezm.exe" "W32/Virut.n.gen" "5"
7/25/2009 9:19:21 PM "C:\Program Files\MSN Gaming Zone\Windows\shvlzm.exe" "W32/Virut.n.gen" "5"
7/25/2009 9:19:37 PM "C:\Program Files\NetMeeting\CB32.EXE" "W32/Virut.n.gen" "5"
7/25/2009 9:19:37 PM "C:\Program Files\NetMeeting\conf.exe" "W32/Virut.n.gen" "5"
7/25/2009 9:19:38 PM "C:\Program Files\NetMeeting\WB32.EXE" "W32/Virut.n.gen" "5"
7/25/2009 9:19:38 PM "C:\Program Files\Outlook Express\msimn.exe" "W32/Virut.n.gen" "5"
7/25/2009 9:19:54 PM "C:\Program Files\Outlook Express\oemig50.exe" "W32/Virut.n.gen" "5"
7/25/2009 9:20:09 PM "C:\Program Files\Outlook Express\setup50.exe" "W32/Virut.n.gen" "5"
7/25/2009 9:20:24 PM "C:\Program Files\Outlook Express\wab.exe" "W32/Virut.n.gen" "5"
7/25/2009 9:20:40 PM "C:\Program Files\Outlook Express\wabmig.exe" "W32/Virut.n.gen" "5"
7/25/2009 9:20:55 PM "C:\Program Files\QuickTime\PictureViewer.exe" "W32/Virut.n.gen" "5"
7/25/2009 9:28:29 PM "C:\Program Files\Windows Media Player\dlimport.exe" "W32/Virut.n.gen" "5"
7/25/2009 9:28:30 PM "C:\Program Files\Windows Media Player\migrate.exe" "W32/Virut.n.gen" "5"
7/25/2009 9:28:30 PM "C:\Program Files\Windows Media Player\mplayer2.exe" "W32/Virut.n.gen" "5"
7/25/2009 9:28:31 PM "C:\Program Files\Windows Media Player\setup_wm.exe" "W32/Virut.n.gen" "5"
7/25/2009 9:28:31 PM "C:\Program Files\Windows Media Player\wmdbexport.exe" "W32/Virut.n.gen" "5"
7/25/2009 9:28:46 PM "C:\Program Files\Windows Media Player\wmlaunch.exe" "W32/Virut.n.gen" "5"
7/25/2009 9:28:46 PM "C:\Program Files\Windows Media Player\wmpenc.exe" "W32/Virut.n.gen" "5"
7/25/2009 9:29:01 PM "C:\Program Files\Windows Media Player\wmplayer.exe" "W32/Virut.n.gen" "5"
7/25/2009 9:29:17 PM "C:\Program Files\Windows Media Player\wmpnetwk.exe" "W32/Virut.n.gen" "5"
7/25/2009 9:29:32 PM "C:\Program Files\Windows Media Player\wmpnscfg.exe" "W32/Virut.n.gen" "5"
7/25/2009 9:29:47 PM "C:\Program Files\Windows Media Player\wmpshare.exe" "W32/Virut.n.gen" "5"
7/25/2009 9:30:03 PM "C:\Program Files\Windows Media Player\wmsetsdk.exe" "W32/Virut.n.gen" "5"
7/25/2009 9:30:21 PM "C:\Program Files\Windows NT\dialer.exe" "W32/Virut.n.gen" "5"
7/25/2009 9:30:36 PM "C:\Program Files\Windows NT\hypertrm.exe" "W32/Virut.n.gen" "5"
7/25/2009 9:30:52 PM "C:\Program Files\Windows NT\Accessories\wordpad.exe" "W32/Virut.n.gen" "5"
7/25/2009 9:31:07 PM "C:\Program Files\Windows NT\Pinball\PINBALL.EXE" "W32/Virut.n.gen" "5"
7/25/2009 9:35:08 PM "C:\RECYCLER\S-1-5-21-1844237615-884357618-682003330-1003\Dc2000.exe" "W32/Virut.n.gen" "5"
7/25/2009 9:35:45 PM "C:\RECYCLER\S-1-5-21-1844237615-884357618-682003330-1003\Dc2118.exe" "W32/Virut.n.gen" "5"
7/25/2009 9:38:24 PM "C:\SDFix\attrib.exe" "W32/Virut.n.gen" "5"
7/25/2009 9:38:24 PM "C:\SDFix\catchme.exe" "W32/Virut.n.gen" "5"
7/25/2009 9:38:40 PM "C:\SDFix\dnif.exe" "W32/Virut.n.gen" "5"
7/25/2009 9:38:40 PM "C:\SDFix\editreg.exe" "W32/Virut.n.gen" "5"
7/25/2009 9:38:55 PM "C:\SDFix\HOSTS" "W32/Virut!hosts" "5"
7/25/2009 9:38:55 PM "C:\SDFix\rtsdnif.exe" "W32/Virut.n.gen" "5"
7/25/2009 9:38:56 PM "C:\SDFix\apps\Cghtme.exe" "W32/Virut.n.gen" "5"
7/25/2009 9:39:12 PM "C:\SDFix\apps\CSweg.exe" "W32/Virut.n.gen" "5"
7/25/2009 9:39:57 PM "C:\SDFix\apps\ERUNT.EXE" "W32/Virut.n.gen" "5"
7/25/2009 9:40:28 PM "C:\SDFix\apps\FixPath.exe" "W32/Virut.n.gen" "5"
7/25/2009 9:40:43 PM "C:\SDFix\apps\grep.exe" "W32/Virut.n.gen" "5"
7/25/2009 9:40:59 PM "C:\SDFix\apps\Process.exe" "PrcViewer" "5"
7/25/2009 9:40:59 PM "C:\SDFix\apps\procs.exe" "W32/Virut.n.gen" "5"
7/25/2009 9:41:16 PM "C:\SDFix\apps\RestartIt!.exe" "W32/Virut.n.gen" "5"
7/25/2009 9:41:47 PM "C:\SDFix\apps\Swreg.exe" "W32/Virut.n.gen" "5"
7/25/2009 9:42:18 PM "C:\SDFix\apps\swsc.exe" "W32/Virut.n.gen" "5"
7/25/2009 9:42:48 PM "C:\SDFix\apps\UnRAR.exe" "W32/Virut.n.gen" "5"
7/25/2009 10:10:45 PM "C:\System Volume Information\_restore{57F2F8BE-6941-4FB6-B2B2-93D9C95F0617}\RP11\A0004525.exe" "W32/Virut.n.gen" "5"
7/25/2009 10:38:27 PM Total objects scanned: 77660
7/25/2009 10:38:27 PM Objects detected: 110
7/25/2009 10:38:27 PM Scan Done: 07/25/2009 10:38:27 PM
7/25/2009 11:22:32 PM Scan Started: 07/25/2009 11:22:32 PM
7/26/2009 12:47:59 AM Scan Started: 07/26/2009 00:47:59 AM
7/26/2009 12:48:06 AM "Memory\NtCreateFile" "Generic.dx!rootkit" "5"
7/26/2009 12:48:07 AM "Memory\NtQueryInformationProcess" "Generic.dx!rootkit" "5"
7/26/2009 12:48:07 AM "Memory\ZwCreateFile" "Generic.dx!rootkit" "5"
7/26/2009 12:48:08 AM "Memory\ZwQueryInformationProcess" "Generic.dx!rootkit" "5"
7/26/2009 12:48:08 AM "NTOSKRNL-HOOK" "Generic Rootkit.d!rootkit" "5"
7/26/2009 12:48:46 AM "C:\WINDOWS\system32\winlogon.exe" "W32/Virut.n!mem" "10"
7/26/2009 12:49:54 AM "HKLM\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List|C:\WINDOWS\fonts\services.exe" "Adclicker-GV" "14"
7/26/2009 12:49:55 AM "C:\WINDOWS\FONTS\SERVICES.EXE" "Adclicker-GV" "5"
7/26/2009 12:49:55 AM "C:\WINDOWS\fonts\services.exe" "Adclicker-GV" "10"
7/26/2009 1:59:19 AM "C:\Documents and Settings\Brian.HOME.000\Local Settings\Application Data\PunkBuster\COD2\pb\PnkBstrB.exe" "W32/Virut.n.gen" "5"
7/26/2009 1:59:33 AM "C:\Documents and Settings\Brian.HOME.000\Local Settings\Temp\RarSFX0\WREGS.exe" "W32/Virut.n.gen" "5"
7/26/2009 2:14:13 AM "C:\I386\CLEANMGR.EXE" "W32/Virut.n.gen" "5"
7/26/2009 2:14:17 AM "C:\I386\CLICONFG.EXE" "W32/Virut.n.gen" "5"
7/26/2009 2:14:19 AM "C:\I386\CLIPBRD.EXE" "W32/Virut.n.gen" "5"
7/26/2009 2:14:20 AM "C:\I386\CLIPSRV.EXE" "W32/Virut.n.gen" "5"
7/26/2009 2:14:21 AM "C:\I386\CLSPACK.EXE" "W32/Virut.n.gen" "5"
7/26/2009 2:14:25 AM "C:\I386\CMD.EXE" "W32/Virut.n.gen" "5"
7/26/2009 2:14:27 AM "C:\I386\CMDL32.EXE" "W32/Virut.n.gen" "5"
7/26/2009 2:14:27 AM "C:\I386\CMMON32.EXE" "W32/Virut.n.gen" "5"
7/26/2009 2:14:30 AM "C:\I386\CMSTP.EXE" "W32/Virut.n.gen" "5"
7/26/2009 3:48:32 AM "C:\NVIDIA\Win2k\175.19\English\nvudisp.exe" "W32/Virut.n.gen" "5"
7/26/2009 10:09:44 AM Scan Started: 07/26/2009 10:09:44 AM
7/26/2009 10:09:46 AM "Memory\NtCreateFile" "Generic.dx!rootkit" "5"
7/26/2009 10:09:46 AM "Memory\NtQueryInformationProcess" "Generic.dx!rootkit" "5"
7/26/2009 10:09:46 AM "Memory\ZwCreateFile" "Generic.dx!rootkit" "5"
7/26/2009 10:09:46 AM "Memory\ZwQueryInformationProcess" "Generic.dx!rootkit" "5"
7/26/2009 10:09:46 AM "NTOSKRNL-HOOK" "Generic Rootkit.d!rootkit" "5"
7/26/2009 10:09:52 AM "C:\WINDOWS\system32\winlogon.exe" "W32/Virut.n!mem" "10"
7/26/2009 10:10:11 AM Scan Started: 07/26/2009 10:10:11 AM
7/26/2009 10:10:12 AM "Memory\NtCreateFile" "Generic.dx!rootkit" "5"
7/26/2009 10:10:13 AM "Memory\NtQueryInformationProcess" "Generic.dx!rootkit" "5"
7/26/2009 10:10:13 AM "Memory\ZwCreateFile" "Generic.dx!rootkit" "5"
7/26/2009 10:10:13 AM "Memory\ZwQueryInformationProcess" "Generic.dx!rootkit" "5"
7/26/2009 10:10:13 AM "NTOSKRNL-HOOK" "Generic Rootkit.d!rootkit" "5"
7/26/2009 10:11:09 AM "C:\WINDOWS\system32\wbem\unsecapp.exe" "W32/Virut.n.gen" "10"
7/26/2009 10:11:24 AM Total objects scanned: 74
7/26/2009 10:11:24 AM Objects detected: 6
7/26/2009 10:11:24 AM Scan Done: 07/26/2009 10:11:24 AM
:thumbsup: :flowers: :trumpet:

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#2 Orange Blossom

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Posted 26 July 2009 - 10:59 AM

Hello,

As the above log is from McAfee, I am moving this topic from the specialized HiJack This forum to the Am I Infected forum.

==>PLEASE DO NOT NOW POST LOGS<== unless a log is specifically requested.

I need to have some other folks look at this to be certain that McAfee has correctly identified the infection, but this does not look good.

Orange Blossom :thumbsup:
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#3 brian_chelle

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Posted 26 July 2009 - 11:52 AM

I was able to reformat the hard drive and install a fresh copy of windows, and able to download, install, and succesfully run the dds and have saved both logs, please let me know if you want me to post them.

#4 boopme

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Posted 26 July 2009 - 01:05 PM

Reformatting a hard disk deletes all data. If you decide to reformat, you can back up all your important documents, data files and photos. The safest practice is not to backup any autorun.ini or .exe files because they may be infected. Some types of malware may disguise itself by adding and hiding its extension to the existing extension of files so be sure you take a close look at the full name. After reformatting, as a precaution, make sure you scan these files with your anti-virus prior to copying them back to your hard drive.

If you still want your HJT log analyzed ..... Then go here HijackThis Logs and Virus/Trojan/Spyware/Malware Removal ,click New Topic,give it a relevant Title and post that complete log.

Let me know if it went OK.
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