Posted 26 July 2009 - 05:39 AM
I am having a huge problem with my computer. I will tell everything from scratch, order wise. I have this annoying problem so I request whoever is trying to help me out, please be patient with me. Thank you
My specs (if it matters)
Intel Pentium 4 CPU 2.60 G Hz
448 MB of RAM
Windows XP Professional Version 2002
Service pack 2
VIA/S3G Unichrome IGP video card
First there were some Trojans in my computers. My AV scanned them, deleted some and quarantined the rest. So I assumed, it was all okay. Then when I tried playing music with windows media player 11, it got errors "Windows Media Player encountered a problem while playing the file. For additional assistance, click Web Help.". I thought, the Trojans were still there so I scanned the whole PC again and found no infections. Then I downloaded Avira AV and scanned. Still no detections.
Then I tried playing something with GOM player, which is one of my favorite media players. It gave error Cannot reset Direct Show. This software will run the system DirectX7.0 or higher installed." Then I scanned my registry with Eusing registry cleaner and Uniblue registry booster (full) and found many problems. Repaired all of them but it did not solve directx problem. So, I searched on the internet about this, no luck. I also backed up my data and tried system restore. And guess what, it didnt work aswell. I tried System restore after disabling my AV, but in vain.
Then another day I got an error from nero that some file "quartz.dll" was missing. I searched on Google and found out that I had to reinstall directx. So I downloaded it from Microsoft ( the name of the file was "dxwebsetup.exe"). I ran it, but during installation, it got some error. It was some thing related to framedyn.dll (sorry I dont remember the exact name of the error). After I clicked OK, installation went on, as if nothing had happened.
After that I tried GOM and WMP again. As usual it wont work. The strange thing is that VLC player would play all of those but not any other! Now I gave up and asked for help at bleeping computer. Please someone help.
PS: I dont have the Windows XP disc so I could just reinstall everything.