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prob with AV gold grr @ malware


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#1 tarsus

tarsus

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Posted 12 July 2005 - 10:26 AM

ok I got Anti Virus Gold and I tried my best to follow the instructions I found on this site as best I could - but note that I know next to 0 about computers so it was NOT easy, even though I'm sure to most it was quite obvious. I got my desktop back - and it seemed to work VERY WELL! Only problem is, it's back (I think) in a slightly different way. I have in the bottom right of my screen a flashing yellow triangle with a ! in it flashing - and every so often a warning about virus - and it links back to AV Gold. Any ideas :/ ?

Thanks

Tar$u$

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#2 stidyup

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Posted 13 July 2005 - 05:50 AM

If you think you are infected submit a hijackthis log here.

How to submit a hijackthis log

Download Hijackthis

Try running Sysclean you'll also need the virus template file from here lpt***.zip

or

DrWeb CureIT

If your good with the command line also try Sophos Command Line scanner

Also try running A2 Free and Ewido

Run the scans in scan only mode\don't opt to clean as you need to submit the files your AV scanner is missing if you are infected. A comprehensive list of who to mail to is here.

I'd also run Spybot and Adaware




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