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Possible Infection


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15 replies to this topic

#1 bcuser1

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Posted 25 July 2009 - 11:49 PM

Recently had the problem with Redirect to "ToseekA" and "Shopica." I applied the MBMW program and the ESET programs as recommended and the redirect problem has resolved, but the computer is still slow.

How can I check for any residual virus/malware as a cause for the computer slowing down?

bcuser1

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#2 bcuser1

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Posted 26 July 2009 - 08:38 AM

I have also noticed that the computer is still slow and now I am being hijacked to Shopica.com - Any suggestions?

bcuser1

#3 Computer Pro

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Posted 26 July 2009 - 12:52 PM

Hello and welcome to Bleeping Computer

Please subscribe to your topic so that you will be notified as soon as I post a reply, instead of you having to check the topic all of the time. This will allow you to get an email notification when I reply.

To subscribe, go to your topic, and at the top right hand corner by your first post, click the Options button and then click Track this topic. The bullet the immediate notification bubble. Then press submit.


First, please post your Malwarebytes log, then Update malwarebytes, then rerun a Quick Scan. Post both logs. Then:


Please run ATF and SAS:
Credits to Boopme

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware, Free Home Edition

Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.

Edited by Computer Pro, 26 July 2009 - 12:52 PM.

Computer Pro

#4 bcuser1

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Posted 27 July 2009 - 10:26 PM

Initial Log:

Malwarebytes' Anti-Malware 1.39
Database version: 2508
Windows 5.1.2600 Service Pack 3

7/27/2009 11:05:04 PM
mbam-log-2009-07-27 (23-05-04).txt

Scan type: Full Scan (C:\|D:\|)
Objects scanned: 215406
Time elapsed: 32 minute(s), 23 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 2
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 3
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Illysoft (Rogue.SpyNoMore) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Illysoft (Rogue.SpyNoMore) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Program Files\SpyNoMore (Rogue.SpyNoMore) -> Quarantined and deleted successfully.
c:\program files\spynomore\RollBack (Rogue.SpyNoMore) -> Quarantined and deleted successfully.
c:\program files\spynomore\Temp (Rogue.SpyNoMore) -> Quarantined and deleted successfully.

Files Infected:
c:\qbxuxvqa.exe (Trojan.Hiloti) -> Quarantined and deleted successfully.
c:\program files\spynomore\bugreport.txt (Rogue.SpyNoMore) -> Quarantined and deleted successfully.

Repeat log, after second scan:

Malwarebytes' Anti-Malware 1.39
Database version: 2516
Windows 5.1.2600 Service Pack 3

7/27/2009 11:21:43 PM
mbam-log-2009-07-27 (23-21-43).txt

Scan type: Quick Scan
Objects scanned: 106353
Time elapsed: 6 minute(s), 4 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#5 bcuser1

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Posted 28 July 2009 - 12:18 AM

SUPERSPYWARE FINAL LOG:

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 07/28/2009 at 00:48 AM

Application Version : 4.26.1006

Core Rules Database Version : 4022
Trace Rules Database Version: 1962

Scan type : Complete Scan
Total Scan Time : 01:01:54

Memory items scanned : 570
Memory threats detected : 0
Registry items scanned : 6669
Registry threats detected : 1
File items scanned : 103506
File threats detected : 12

Rogue.Component/Trace
HKU\S-1-5-21-2586710580-1947796151-3890915654-1006\Software\Microsoft\FIAS4057

Adware.Tracking Cookie
C:\My Backup -- 07-06-06 0222AM\Documents and Settings\Owner\Cookies\owner@ads.cnn[2].txt
C:\My Backup -- 07-06-06 0222AM\Documents and Settings\Owner\Cookies\owner@ads3.think-adz[2].txt
C:\My Backup -- 07-06-06 0222AM\Documents and Settings\Owner\Cookies\owner@go.winantivirus[2].txt
C:\My Backup -- 07-06-06 0222AM\Documents and Settings\Owner\Cookies\owner@go.winantivirus[3].txt
C:\My Backup -- 07-06-06 0222AM\Documents and Settings\Owner\Cookies\owner@go.winantivirus[4].txt
C:\My Backup -- 07-06-06 0222AM\Documents and Settings\Owner\Cookies\owner@go.winantivirus[5].txt
C:\My Backup -- 07-06-06 0222AM\Documents and Settings\Owner\Cookies\owner@imrworldwide[2].txt
C:\My Backup -- 07-06-06 0222AM\Documents and Settings\Owner\Cookies\owner@winantivirus[1].txt
C:\My Backup -- 07-06-06 0222AM\Documents and Settings\Owner\Cookies\owner@www.xctrk[2].txt

Adware.180solutions/Seekmo/Zango
C:\MY BACKUP -- 07-06-06 0222AM\DOCUMENTS AND SETTINGS\OWNER\LOCAL SETTINGS\TEMP\180175.TMP

Trojan.Downloader-Gen
C:\MY BACKUP -- 07-06-06 0222AM\WINDOWS\SYSTEM32\WINPFZ32.SYS

Trojan.Unknown Origin
C:\WINDOWS\SYSTEM32\WCPICOMSV.EXE


THANK YOU

BCUSER1

#6 bcuser1

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Posted 28 July 2009 - 12:50 AM

Tried to use google again - Search results are appropriate, but clicking on any results in an inappropriate redirection to a meaningless advertisement related sites. Clicking the back button and reselecting the appropriate site did seem to work, but of course this is annoying and also makes me wonder that the problem is not completely solved.

Also I noticed during the safe boot that I received a message stating that a file was missing <Windows root>\system32\hal.dll

I wasn't sure how to load this file or even how to find it, so I hit enter and the boot continued sucessfully. Also after the final scan with SUPER, an initial routine reboot kept freezing, so I have to do a safe boot again and then subsequent routine boots were okay.

I ran MBMW again and it states everything is okay. Also downloaded IE 8, thinking this would solve the problem, but that hasn't worked either. Can anything more be done?

Thanks again,

bcuser1

Edited by bcuser1, 28 July 2009 - 06:11 AM.


#7 Computer Pro

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Posted 28 July 2009 - 02:56 PM

Ok, lets scan with Dr. Web.

Please download Dr. Web the free version & save it to your desktop. DO NOT perform a scan yet.

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with Dr. Web Cureit as follows:
Double-click on launch.exe to open the program and click Start. (There is no need to update if you just downloaded the most current version
Read the Virus check by DrWeb scanner prompt and click Ok where asked to Start scan now? Allow the setup.exe to load if asked by any of your security programs.
The Express scan will automatically begin.
(This is a short scan of files currently running in memory, boot sectors, and targeted folders).
If prompted to dowload the Full version Free Trial, ignore and click the X to close the window.
If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All.
When complete, click Select All, then choose Cure > Move incurable.
(This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)
Now put a check next to Complete scan to scan all local disks and removable media.
In the top menu, click Settings > Change settings, and UNcheck "Heuristic analysis" under the "Scanning" tab, then click Ok.
Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.
When the scan is complete, a message will be displayed at the bottom indicating if any viruses were found.
Click "Yes to all" if asked to cure or move the file(s) and select "Move incurable".
In the top menu, click file and choose save report list.
Save the DrWeb.csv report to your desktop.
Exit Dr.Web Cureit when done.
Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)
Computer Pro

#8 bcuser1

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Posted 30 July 2009 - 05:18 AM

Thanks again for your prompt reply.

I performed the scanning with Dr. Web and followed your instructions. I did try to use google again and I had the same problem when selecting a site, which leads me to another inappropriate advertising search engine with the web address:

http://www.findstuff.com/home/search/?uvx=...RizW1vVYg%2A%2A

This the log from Dr. Web:

01047453.FIL;C:\My Backup -- 07-06-06 0222AM\$VAULT$.AVG;Trojan.DownLoader.22968;Deleted.;
01051796.FIL;C:\My Backup -- 07-06-06 0222AM\$VAULT$.AVG;Trojan.DownLoader.24715;Deleted.;
01098921.FIL;C:\My Backup -- 07-06-06 0222AM\$VAULT$.AVG;Trojan.DownLoader.24715;Deleted.;
01102718.FIL;C:\My Backup -- 07-06-06 0222AM\$VAULT$.AVG;Trojan.DownLoader.22968;Deleted.;
01396531.FIL;C:\My Backup -- 07-06-06 0222AM\$VAULT$.AVG;Trojan.DownLoader.22968;Deleted.;
01399015.FIL;C:\My Backup -- 07-06-06 0222AM\$VAULT$.AVG;Trojan.DownLoader.24715;Deleted.;
01552562.FIL;C:\My Backup -- 07-06-06 0222AM\$VAULT$.AVG;Trojan.DownLoader.24715;Deleted.;
01779312.FIL;C:\My Backup -- 07-06-06 0222AM\$VAULT$.AVG;Trojan.MulDrop.9067;Deleted.;
01782656.FIL;C:\My Backup -- 07-06-06 0222AM\$VAULT$.AVG;Trojan.Fakealert;Deleted.;
VNCHooks.dll;C:\Program Files\CrossLoop;Program.RemoteAdmin;Incurable.Moved.;
winvnc.exe;C:\Program Files\CrossLoop;Program.RemoteAdmin;Incurable.Moved.;

Any other thoughts?

bcuser1

#9 Computer Pro

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Posted 30 July 2009 - 12:14 PM

Please download SmitFraudFix
Double-click SmitfraudFix.exe
Select option #1 - Search by typing 1 and press "Enter"; a text file will appear, which lists infected files (if present).
Please copy/paste the content of that report into your next reply.

Note : process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.
Computer Pro

#10 bcuser1

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Posted 31 July 2009 - 12:08 AM

This is the log from SmitFraud

SmitFraudFix v2.423

Scan done at 1:05:17.59, Fri 07/31/2009
Run from C:\Documents and Settings\Owner\Desktop\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
The filesystem type is NTFS
Fix run in normal mode

Process

C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Digital Media Reader\shwiconem.exe
C:\WINDOWS\zHotkey.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
C:\Program Files\Portrait Displays\Pivot Software\wpctrl.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\jre1.5.0_02\bin\jucheck.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Gateway\EzTune\DTHtml.exe
C:\Program Files\Portrait Displays\Pivot Software\floater.exe
C:\Program Files\Common Files\Portrait Displays\Shared\HookManager.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\Common Files\Portrait Displays\Shared\DTSRVC.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
c:\medent\bin\AdminService.exe
C:\Program Files\Common Files\Portrait Displays\Drivers\pdisrvc.exe
C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
C:\WINDOWS\system32\svchost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\cmd.exe

hosts


C:\


C:\WINDOWS


C:\WINDOWS\system


C:\WINDOWS\Web


C:\WINDOWS\system32


C:\Documents and Settings\Owner


C:\DOCUME~1\Owner\LOCALS~1\Temp


C:\Documents and Settings\Owner\Application Data


Start Menu


C:\DOCUME~1\Owner\FAVORI~1


Desktop


C:\Program Files


Corrupted keys


Desktop Components

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\Components\0]
"Source"="About:Home"
"SubscribedURL"="About:Home"
"FriendlyName"="My Current Home Page"


o4Patch
!!!Attention, following keys are not inevitably infected!!!

o4Patch
Credits: Malware Analysis & Diagnostic
Code: S!Ri



IEDFix
!!!Attention, following keys are not inevitably infected!!!

IEDFix
Credits: Malware Analysis & Diagnostic
Code: S!Ri



Agent.OMZ.Fix
!!!Attention, following keys are not inevitably infected!!!

Agent.OMZ.Fix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


VACFix
!!!Attention, following keys are not inevitably infected!!!



404Fix
!!!Attention, following keys are not inevitably infected!!!

404Fix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


Sharedtaskscheduler
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll


AppInit_DLLs
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]


Winlogon
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]

RK

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]




DNS

Description: Intel® PRO/100 VE Network Connection - Packet Scheduler Miniport
DNS Server Search Order: 74.81.99.1
DNS Server Search Order: 74.81.99.2

HKLM\SYSTEM\CCS\Services\Tcpip\..\{3709B10F-43D6-4DD4-B863-E349BBD2BE6B}: DhcpNameServer=74.81.99.1 74.81.99.2
HKLM\SYSTEM\CS1\Services\Tcpip\..\{3709B10F-43D6-4DD4-B863-E349BBD2BE6B}: DhcpNameServer=74.81.99.1 74.81.99.2
HKLM\SYSTEM\CS3\Services\Tcpip\..\{3709B10F-43D6-4DD4-B863-E349BBD2BE6B}: DhcpNameServer=74.81.99.1 74.81.99.2
HKLM\SYSTEM\CCS\Services\Tcpip\Parameters: DhcpNameServer=74.81.99.1 74.81.99.2
HKLM\SYSTEM\CS1\Services\Tcpip\Parameters: DhcpNameServer=74.81.99.1 74.81.99.2
HKLM\SYSTEM\CS3\Services\Tcpip\Parameters: DhcpNameServer=74.81.99.1 74.81.99.2


Scanning for wininet.dll infection


End

Thanks again.

bcuser1

#11 Computer Pro

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Posted 31 July 2009 - 06:19 PM

We need to run part #2 of the cleaner.

You should print out these instructions, or copy them to a Notepad file for reading while in Safe Mode, because you will not be able to connect to the Internet to read from this site.

Please reboot your computer in Safe Mode by doing the following :
Restart your computer
After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
Instead of Windows loading as normal, a menu with options should appear;
Select the first option, to run Windows in Safe Mode, then press "Enter".
Choose your usual account.
Once in Safe Mode, double-click SmitfraudFix.exe
Select option #2 - Clean by typing 2 and press "Enter" to delete infected files.

You will be prompted : "Registry cleaning - Do you want to clean the registry ?"; answer "Yes" by typing Y and press "Enter" in order to remove the Desktop background and clean registry keys associated with the infection.

The tool will now check if wininet.dll is infected. You may be prompted to replace the infected file (if found); answer "Yes" by typing Y and press "Enter".

The tool may need to restart your computer to finish the cleaning process; if it doesn't, please restart anyway into normal Windows. A text file will appear onscreen, with results from the cleaning process; please copy/paste the content of that report.
The report can also be found at the root of the system drive, usually at C:\rapport.txt
Computer Pro

#12 bcuser1

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Posted 31 July 2009 - 08:27 PM

Log from Smitfraud:

SmitFraudFix v2.423

Scan done at 20:53:42.64, Fri 07/31/2009
Run from C:\Documents and Settings\Owner\Desktop\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
The filesystem type is NTFS
Fix run in normal mode

SharedTaskScheduler Before SmitFraudFix
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll

Killing process


hosts


VACFix



Winsock2 Fix

S!Ri's WS2Fix: LSP not Found.

Generic Renos Fix

GenericRenosFix by S!Ri


Deleting infected files


IEDFix

IEDFix
Credits: Malware Analysis & Diagnostic
Code: S!Ri



Agent.OMZ.Fix

Agent.OMZ.Fix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


404Fix

404Fix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


RK


DNS

Description: Intel® PRO/100 VE Network Connection - Packet Scheduler Miniport
DNS Server Search Order: 74.81.99.1
DNS Server Search Order: 74.81.99.2

HKLM\SYSTEM\CCS\Services\Tcpip\..\{3709B10F-43D6-4DD4-B863-E349BBD2BE6B}: DhcpNameServer=74.81.99.1 74.81.99.2
HKLM\SYSTEM\CS1\Services\Tcpip\..\{3709B10F-43D6-4DD4-B863-E349BBD2BE6B}: DhcpNameServer=74.81.99.1 74.81.99.2
HKLM\SYSTEM\CS3\Services\Tcpip\..\{3709B10F-43D6-4DD4-B863-E349BBD2BE6B}: DhcpNameServer=74.81.99.1 74.81.99.2
HKLM\SYSTEM\CCS\Services\Tcpip\Parameters: DhcpNameServer=74.81.99.1 74.81.99.2
HKLM\SYSTEM\CS1\Services\Tcpip\Parameters: DhcpNameServer=74.81.99.1 74.81.99.2
HKLM\SYSTEM\CS3\Services\Tcpip\Parameters: DhcpNameServer=74.81.99.1 74.81.99.2


Deleting Temp Files


Winlogon.System
!!!Attention, following keys are not inevitably infected!!!



RK.2



Registry Cleaning

Registry Cleaning done.

SharedTaskScheduler After SmitFraudFix
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll


End

Tried to search again, but running into the same problem.

bcuser1

#13 Computer Pro

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Posted 31 July 2009 - 09:07 PM

It looks like we are going to have to use more powerful tools than what we are allowed to use in the Am I Infected forum. I am going to need for you to post a DDS/HijackThis Log in the HijackThis Log section of the forum.

Please refer to this for your preparation reasons before posting:
http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/

You can find the forum here:
http://www.bleepingcomputer.com/forums/f/22/virus-trojan-spyware-and-malware-removal-logs/

Once you have created a new topic in the HijackThis section, please post a link to it in this topic.
Please allow time for your topic to be replied to in the HijackThis section as the HJT Team is EXTREMELY busy posting logs before yours.

Good Luck!
Computer Pro

#14 bcuser1

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Posted 04 August 2009 - 09:36 PM

Computerpro

Thanks for all your help. Sorry for not having gotten back to you. I did review the instructions in your last post and in fact went out and bought a 16GB Flashdrive to backup my hard drive and files using the recommended Windows utility. Unfortunately, my computer seems totally screwed up, because the backup program work anymore. In fact, simple things like system restore and also disk defragmenter have also stopped functioning. In addition, I still have the problem with the "web redirect" to alot of inappropriate sites. I have already spent an inordinate amount of time trying to fix these problems and I am very grateful for your patient assistance, but I am wondering if it is perhaps time to just junk my present computer and buy a completely new system? Any thoughts?

bcuser1

#15 Computer Pro

Computer Pro

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Posted 04 August 2009 - 09:39 PM

I would give the HJT forum of this site a try. See what they can do, they can perform miracles.
Computer Pro




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