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CAN SOMEONE PLEASE INTERPRET MY HIJACK THIS LOG???


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2 replies to this topic

#1 onlyuser

onlyuser

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Posted 25 July 2009 - 05:31 PM

Hi,


I have a LENOVO 300 V100 laptop

I just reformated my hard drive after experiencing bizarre happenings such as devices installed that I did not install, system setting changes, and programs trying to gain access via Comodo firewall, which I don't know. As well as networks created out of nowhere which I recently noticed which I cannot get rid of because it re-creates itself soon after I delete.

Now my system is supposed to be clean but I am having the same problems starting up again.

(1) BLUETOOTH DEVICES ARE AGAIN RECOGNIZED AND I HAVE NO BLUETOOTH CONNECTED. In fact, before my problems started, I disabled bluetooth because I don't use it. And now I cannot delete, or disable it.

(2) Omnipass has a user already registered. I don't know how this could be when i did not go through the enrollment process after I went through the Rescue and Recovery process. And any past passwords turn up as "password error" so a user is registered as "Owner". I UNINSTALLED OMNIPASS because I could not gain admin. access to the program.


CAN ANYONE OFFER ME SOME ADVICE ON WHAT TO DO?? I think I am being hacked via Bluetooth and I don't have much knowledge on this hardware.

Please help me,


Lynne

:thumbup2:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:13:16 PM, on 7/25/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:WINDOWSSystem32smss.exe
C:WINDOWSsystem32winlogon.exe
C:WINDOWSsystem32services.exe
C:WINDOWSsystem32lsass.exe
C:WINDOWSsystem32svchost.exe
C:WINDOWSSystem32svchost.exe
C:Program FilesAlwil SoftwareAvast4aswUpdSv.exe
C:Program FilesLavasoftAd-AwareAAWService.exe
C:Program FilesAlwil SoftwareAvast4ashServ.exe
C:WINDOWSExplorer.EXE
C:Program FilesSynapticsSynTPSynTPEnh.exe
C:WINDOWSSkyTel.EXE
C:WINDOWSRTHDCPL.EXE
C:Program FilesCOMODOSafeSurfcssurf.exe
C:Program FilesAviraAntiVir Desktopavgnt.exe
C:Program FilesLavasoftAd-AwareAAWTray.exe
C:Program FilesCOMODOFirewallcfp.exe
C:PROGRA~1ALWILS~1Avast4ashDisp.exe
C:Program

FilesGoogleGoogleToolbarNotifier1.2.1128.5462GoogleToolbarNotifier.ex

e
C:WINDOWSsystem32spoolsv.exe
C:Program FilesAviraAntiVir Desktopsched.exe
C:Program FilesAviraAntiVir Desktopavguard.exe
C:Program FilesCOMODOFirewallcmdagent.exe
C:Program FilesPM AgentWisFnCtrlSvc.exe
C:Program FilesAlwil SoftwareAvast4ashMaiSv.exe
C:Program FilesAlwil SoftwareAvast4ashWebSv.exe
C:Program FilesInternet Exploreriexplore.exe
C:WINDOWSsystem32rundll32.exe
C:WINDOWSsystem32mmc.exe
C:Program FilesInternet Exploreriexplore.exe
C:Program FilesInternet Exploreriexplore.exe
C:Program FilesTrend MicroHijackThisHijackThis.exe

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} -

C:Program FilesCommon FilesAdobeAcrobatActiveXAcroIEHelperShim.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7}

- c:program filesgooglegoogletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} -

c:program filesgooglegoogletoolbar1.dll
O4 - HKLM..Run: [SynTPEnh] C:Program

FilesSynapticsSynTPSynTPEnh.exe
O4 - HKLM..Run: [SkyTel] SkyTel.EXE
O4 - HKLM..Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM..Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM..Run: [COMODO SafeSurf] "C:Program

FilesCOMODOSafeSurfcssurf.exe" -s
O4 - HKLM..Run: [avgnt] "C:Program FilesAviraAntiVir

Desktopavgnt.exe" /min
O4 - HKLM..Run: [Ad-Watch] C:Program

FilesLavasoftAd-AwareAAWTray.exe
O4 - HKLM..Run: [COMODO Firewall Pro] "C:Program

FilesCOMODOFirewallcfp.exe" -h
O4 - HKLM..Run: [avast!] C:PROGRA~1ALWILS~1Avast4ashDisp.exe
O4 - HKLM..Run: [Adobe Reader Speed Launcher] "C:Program

FilesAdobeReader 9.0ReaderReader_sl.exe"
O4 - HKCU..Run: [swg] C:Program

FilesGoogleGoogleToolbarNotifier1.2.1128.5462GoogleToolbarNotifier.ex

e
O8 - Extra context menu item: Send to &Bluetooth Device... - C:Program

FilesLenovoBluetooth Softwarebtsendto_ie_ctx.htm
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} -

C:WINDOWSNetwork Diagnosticxpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 -

{e2e2dd38-d088-4134-82b7-f2ba38496583} - C:WINDOWSNetwork

Diagnosticxpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} -

C:Program FilesMessengermsmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger -

{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:Program

FilesMessengermsmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) -

http://update.microsoft.com/windowsupdate/.../x86/client/wuw

eb_site.cab?1248520511054
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) -

http://update.microsoft.com/microsoftupdat...en/x86/client/m

uweb_site.cab?1248552559828
O20 - AppInit_DLLs: C:WINDOWSsystem32guard32.dll

C:WINDOWSsystem32cssdll32.dll
O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira

GmbH - C:Program FilesAviraAntiVir Desktopsched.exe
O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH -

C:Program FilesAviraAntiVir Desktopavguard.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software -

C:Program FilesAlwil SoftwareAvast4aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:Program FilesAlwil

SoftwareAvast4ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:Program

FilesAlwil SoftwareAvast4ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:Program

FilesAlwil SoftwareAvast4ashWebSv.exe
O23 - Service: COMODO Firewall Pro Helper Service (cmdAgent) - Unknown

owner - C:Program FilesCOMODOFirewallcmdagent.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:Program

FilesGoogleCommonGoogle UpdaterGoogleUpdaterService.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:Program

FilesLavasoftAd-AwareAAWService.exe
O23 - Service: WisFnCtrlSvc - Wistron Corp. - C:Program FilesPM

AgentWisFnCtrlSvc.exe

--
End of file - 5016 bytes
_____________________________________


DDS (Ver_09-06-26.01) - NTFSx86
Run by Owner at 13:01:01.76 on Sat 07/25/2009
Internet Explorer: 6.0.2900.5512
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.2038.1596 [GMT -10:00]

AV: AntiVir Desktop *On-access scanning enabled* (Updated) {AD166499-45F9-482A-A743-FDD3350758C7}
AV: avast! antivirus 4.8.1335 [VPS 090725-0] *On-access scanning enabled* (Updated) {7591DB91-41F0-48A3-B128-1A293FD8233D}
FW: COMODO Firewall Pro *enabled* {043803A3-4F86-4ef6-AFC5-F6E02A79969B}

============== Running Processes ===============

C:WINDOWSsystem32svchost -k DcomLaunch
svchost.exe
C:WINDOWSSystem32svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:Program FilesAlwil SoftwareAvast4aswUpdSv.exe
C:Program FilesLavasoftAd-AwareAAWService.exe
C:Program FilesAlwil SoftwareAvast4ashServ.exe
C:WINDOWSExplorer.EXE
C:Program FilesSynapticsSynTPSynTPEnh.exe
C:WINDOWSSkyTel.EXE
C:WINDOWSRTHDCPL.EXE
C:Program FilesCOMODOSafeSurfcssurf.exe
C:Program FilesAviraAntiVir Desktopavgnt.exe
C:Program FilesLavasoftAd-AwareAAWTray.exe
C:Program FilesCOMODOFirewallcfp.exe
C:PROGRA~1ALWILS~1Avast4ashDisp.exe
C:Program FilesGoogleGoogleToolbarNotifier1.2.1128.5462GoogleToolbarNotifier.exe
C:WINDOWSsystem32spoolsv.exe
C:Program FilesAviraAntiVir Desktopsched.exe
svchost.exe
C:Program FilesAviraAntiVir Desktopavguard.exe
C:Program FilesCOMODOFirewallcmdagent.exe
C:Program FilesPM AgentWisFnCtrlSvc.exe
C:Program FilesAlwil SoftwareAvast4ashMaiSv.exe
C:Program FilesAlwil SoftwareAvast4ashWebSv.exe
C:Program FilesInternet Exploreriexplore.exe
C:Program FilesTrend MicroHijackThisHijackThis.exe
C:WINDOWSsystem32NOTEPAD.EXE
C:Documents and SettingsOwnerDesktopdds.scr

============== Pseudo HJT Report ===============

uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
mDefault_Search_URL = hxxp://www.google.com/ie
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant = hxxp://www.google.com/ie
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:program filescommon filesadobeacrobatactivexAcroIEHelperShim.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:program filesgooglegoogletoolbar1.dll
TB: &Google: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:program filesgooglegoogletoolbar1.dll
uRun: [swg] c:program filesgooglegoogletoolbarnotifier1.2.1128.5462GoogleToolbarNotifier.exe
mRun: [SynTPEnh] c:program filessynapticssyntpSynTPEnh.exe
mRun: [SkyTel] SkyTel.EXE
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [Alcmtr] ALCMTR.EXE
mRun: [COMODO SafeSurf] "c:program filescomodosafesurfcssurf.exe" -s
mRun: [avgnt] "c:program filesaviraantivir desktopavgnt.exe" /min
mRun: [Ad-Watch] c:program fileslavasoftad-awareAAWTray.exe
mRun: [COMODO Firewall Pro] "c:program filescomodofirewallcfp.exe" -h
mRun: [avast!] c:progra~1alwils~1avast4ashDisp.exe
mRun: [Adobe Reader Speed Launcher] "c:program filesadobereader 9.0readerReader_sl.exe"
IE: Send to &Bluetooth Device... - c:program fileslenovobluetooth softwarebtsendto_ie_ctx.htm
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%Network Diagnosticxpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:program filesmessengermsmsgs.exe
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1248520511054
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1248552559828
Handler: belarc - {6318E0AB-2E93-11D1-B8ED-00608CC9A71F} - c:program filesbelarcadvisorsystemBAVoilaX.dll
AppInit_DLLs: c:windowssystem32guard32.dll c:windowssystem32cssdll32.dll

================= FIREFOX ===================

FF - ProfilePath - c:docume~1ownerapplic~1mozillafirefoxprofilestln4bc1c.default
FF - prefs.js: browser.startup.homepage - hxxp://www.microsoft.com/isapi/redir.dll?prd=ie&pver=6&ar=msnhome

============= SERVICES / DRIVERS ===============

R1 aswSP;avast! Self Protection;c:windowssystem32driversaswSP.sys [2009-7-25 114768]
R1 avgio;avgio;c:program filesaviraantivir desktopavgio.sys [2009-7-25 11608]
R1 cmdGuard;COMODO Firewall Pro Sandbox Driver;c:windowssystem32driverscmdguard.sys [2009-7-25 87056]
R1 cmdHlp;COMODO Firewall Pro Helper Driver;c:windowssystem32driverscmdhlp.sys [2009-7-25 24208]
R2 AntiVirSchedulerService;Avira AntiVir Scheduler;c:program filesaviraantivir desktopsched.exe [2009-7-25 108289]
R2 AntiVirService;Avira AntiVir Guard;c:program filesaviraantivir desktopavguard.exe [2009-7-25 185089]
R2 aswFsBlk;aswFsBlk;c:windowssystem32driversaswFsBlk.sys [2009-7-25 20560]
R2 avast! Antivirus;avast! Antivirus;c:program filesalwil softwareavast4ashServ.exe [2009-7-25 138680]
R2 avgntflt;avgntflt;c:windowssystem32driversavgntflt.sys [2009-7-25 55640]
R2 cmdAgent;COMODO Firewall Pro Helper Service;c:program filescomodofirewallcmdagent.exe [2009-7-25 519936]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:program fileslavasoftad-awareAAWService.exe [2009-1-18 1029456]
R2 WisFnCtrlSvc;WisFnCtrlSvc;c:program filespm agentWisFnCtrlSvc.exe [2009-7-25 28672]
R3 avast! Mail Scanner;avast! Mail Scanner;c:program filesalwil softwareavast4ashMaiSv.exe [2009-7-25 254040]
R3 avast! Web Scanner;avast! Web Scanner;c:program filesalwil softwareavast4ashWebSv.exe [2009-7-25 352920]

=============== Created Last 30 ================

2009-07-25 12:12 <DIR> --d----- c:program filesTrend Micro
2009-07-25 11:44 <DIR> --d----- C:be27e3b4202a184e175eaca8fc6aa2
2009-07-25 11:40 <DIR> --d----- C:9a2dddc528128ee0ec2c0e
2009-07-25 10:52 15,688 a------- c:windowssystem32lsdelete.exe
2009-07-25 09:47 <DIR> --d----- c:windowssystem32XPSViewer
2009-07-25 09:47 <DIR> --d----- C:ac402c9441cb53ceb1bb2f6ce0
2009-07-25 09:47 1,676,288 -------- c:windowssystem32xpssvcs.dll
2009-07-25 09:47 1,676,288 -------- c:windowssystem32dllcachexpssvcs.dll
2009-07-25 09:47 597,504 -------- c:windowssystem32dllcacheprintfilterpipelinesvc.exe
2009-07-25 09:47 575,488 -------- c:windowssystem32xpsshhdr.dll
2009-07-25 09:47 575,488 -------- c:windowssystem32dllcachexpsshhdr.dll
2009-07-25 09:47 117,760 -------- c:windowssystem32prntvpt.dll
2009-07-25 09:47 89,088 -------- c:windowssystem32dllcachefilterpipelineprintproc.dll
2009-07-25 04:27 <DIR> --d----- C:47f2dee6cb615418fbad6953bb92328a
2009-07-25 04:27 <DIR> --d----- C:91cb454c57ae067017f4
2009-07-25 02:54 3,840 a------- c:windowssystem32driversBANTExt.sys
2009-07-25 02:54 <DIR> --d----- c:program filesBelarc
2009-07-25 02:23 <DIR> --d----- c:program filesCCleaner
2009-07-25 02:09 <DIR> --d----- c:windowssystem32scripting
2009-07-25 02:09 <DIR> --d----- c:windowsl2schemas
2009-07-25 02:09 <DIR> --d----- c:windowssystem32en
2009-07-25 02:09 <DIR> --d----- c:windowssystem32bits
2009-07-25 02:07 <DIR> --d----- c:windowsServicePackFiles
2009-07-25 02:05 <DIR> --d----- c:windowsnetwork diagnostic
2009-07-25 02:03 <DIR> --d----- c:windowsEHome
2009-07-25 01:51 701,440 -------- c:windowssystem32driversati2mtag.sys
2009-07-25 01:28 203,136 -------- c:windowssystem32dllcachermcast.sys
2009-07-25 01:28 455,296 -------- c:windowssystem32dllcachemrxsmb.sys
2009-07-25 01:21 <DIR> --d----- c:windowssystem32PreInstall
2009-07-25 01:18 <DIR> -cd-h--- c:docume~1alluse~1applic~1{83C91755-2546-441D-AC40-9A6B4B860800}
2009-07-25 01:18 <DIR> --d----- c:program filesLavasoft
2009-07-25 01:18 55,640 a------- c:windowssystem32driversavgntflt.sys
2009-07-25 01:18 <DIR> --d----- c:program filesAvira
2009-07-25 01:18 <DIR> --d----- c:docume~1alluse~1applic~1Avira
2009-07-25 01:17 249,592 a------- c:windowssystem32cssdll32.dll
2009-07-25 01:17 <DIR> --d----- c:docume~1ownerapplic~1Comodo
2009-07-25 01:17 143,104 a------- c:windowssystem32guard32.dll
2009-07-25 01:17 87,056 a------- c:windowssystem32driverscmdguard.sys
2009-07-25 01:17 24,208 a------- c:windowssystem32driverscmdhlp.sys
2009-07-25 01:17 <DIR> --d----- c:docume~1alluse~1applic~1comodo
2009-07-25 01:17 <DIR> --d----- c:program filesCOMODO
2009-07-25 01:15 <DIR> --d----- c:windowssystem32SoftwareDistribution
2009-07-25 01:15 <DIR> --ds---- c:documents and settingsownerUserData
2009-07-25 01:09 940,794 a------- c:windowssystem32LoopyMusic.wav
2009-07-25 01:09 146,650 a------- c:windowssystem32BuzzingBee.wav
2009-07-25 01:08 <DIR> --d----- c:windowssystem32Lang
2009-07-25 01:06 135,168 a------- c:windowssystem32RtlCPAPI.dll
2009-07-25 01:06 40,960 a------- c:windowssystem32ChCfg.exe
2009-07-25 01:06 487,424 a------- c:windowsRtlExUpd.dll
2009-07-25 01:06 <DIR> --d----- c:program filesRealtek
2009-07-25 01:06 <DIR> --d----- c:program filesFingerprint Sensor
2009-07-25 01:05 <DIR> --d----- c:program filesLenovo
2009-07-25 01:04 <DIR> --d----- c:program filesPM Agent
2009-07-25 01:03 28,672 a------- c:windowssystem32verclsid.exe
2009-07-25 01:03 <DIR> --d----- c:program filesWindows Media Connect 2
2009-07-25 01:03 138 a------- c:windowssystem32Softkbd.exe.config
2009-07-25 01:00 <DIR> --d----- c:windowsRegisteredPackages
2009-07-25 01:00 10,240 a------- c:windowssystem32driverssffp_mmc.sys
2009-07-25 00:59 <DIR> --d----- c:program filesSynaptics
2009-07-25 00:58 12,160 a------- c:windowssystem32driversmouhid.sys
2009-07-25 00:58 10,368 a------- c:windowssystem32drivershidusb.sys
2009-07-25 00:58 32,128 a------- c:windowssystem32driversusbccgp.sys
2009-07-25 00:58 10,240 a------- c:windowssystem32driverscompbatt.sys
2009-07-25 00:58 14,208 a------- c:windowssystem32driversbattc.sys
2009-07-25 00:58 13,952 a------- c:windowssystem32driverscmbatt.sys
2009-07-25 00:58 30,208 a------- c:windowssystem32driversusbehci.sys
2009-07-25 00:58 7,168 a------- c:windowssystem32hccoin.dll
2009-07-25 00:58 61,696 a------- c:windowssystem32driversohci1394.sys
2009-07-25 00:58 6,400 a------- c:windowssystem32driversenum1394.sys
2009-07-25 00:58 53,376 a------- c:windowssystem32drivers1394bus.sys
2009-07-25 00:58 20,992 a------- c:windowssystem32driversRTL8139.sys
2009-07-25 00:57 8,832 a------- c:windowssystem32driverswmiacpi.sys
2009-07-25 00:38 <DIR> --d----- C:SWTools
2009-07-25 00:38 8,192 a------- C:NTLDRPBR.BIN
2009-07-25 00:38 512 a------- C:DPARTMBR.BIN
2009-07-25 00:38 182 a------- C:WINNT.SIF
2009-07-25 00:38 99,909,632 a------- C:AUDITPE.ISO
2009-07-25 00:33 <DIR> a-d----- C:SWWORK
2009-07-25 00:33 <DIR> a-d----- C:I386
2009-07-25 00:33 <DIR> --d----- C:SYSPREP

==================== Find3M ====================

2009-07-25 02:11 76,487 a------- c:windowspchealthhelpctrofflinecacheindex.dat
2009-06-16 04:36 119,808 a------- c:windowssystem32t2embed.dll
2009-06-16 04:36 81,920 a------- c:windowssystem32fontsub.dll
2009-06-16 04:36 119,808 -------- c:windowssystem32dllcachet2embed.dll
2009-06-16 04:36 81,920 -------- c:windowssystem32dllcachefontsub.dll
2009-06-03 09:09 1,291,264 a------- c:windowssystem32quartz.dll
2009-06-03 09:09 1,291,264 -------- c:windowssystem32dllcachequartz.dll
2009-05-07 05:32 345,600 a------- c:windowssystem32localspl.dll
2009-05-07 05:32 345,600 -------- c:windowssystem32dllcachelocalspl.dll
2009-04-28 18:46 3,068,928 -------- c:windowssystem32dllcachemshtml.dll
2009-04-28 18:46 666,624 a------- c:windowssystem32wininet.dll
2009-04-28 18:46 666,624 -------- c:windowssystem32dllcachewininet.dll
2009-04-28 18:46 620,032 -------- c:windowssystem32dllcacheurlmon.dll
2009-04-28 18:46 1,499,136 -------- c:windowssystem32dllcacheshdocvw.dll
2009-04-28 18:46 81,920 a------- c:windowssystem32ieencode.dll
2009-04-28 18:46 81,920 -------- c:windowssystem32dllcacheieencode.dll

============= FINISH: 13:01:32.23 ===============

THANKS A LOT!!! I appreciate this!!

Edited by garmanma, 31 July 2009 - 01:34 PM.


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#2 fireman4it

fireman4it

    Bleepin' Fireman


  • Malware Response Team
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Posted 04 August 2009 - 05:00 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

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#3 Orange Blossom

Orange Blossom

    OBleepin Investigator


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Posted 09 August 2009 - 02:11 PM

Due to the lack of feedback, this Topic is now closed.

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