Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Critical system warning (trojan / pw steal)


  • This topic is locked This topic is locked
2 replies to this topic

#1 carrotjuice

carrotjuice

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:10:52 AM

Posted 25 July 2009 - 03:13 PM

My sister told me her computer got infected with a virus this morning. I checked recent downloads and found 3 entries for this morning:

Install-d2c795_02018-6.exe 7/25/09 8:43 AM (pacific time)
Install-9dc04_02018-6.exe 7/25/09 8:45 AM
Install-5920_02018-6.exe 7/25/09 8:56 AM

Getting a bubble popup from the icon tray in the bottom right. The icon is for a program called "Personal Antivirus"

"Critical system warning! Your computer is infected with version of Trojan.Win32.Agent.Azsy..."

There are other popups coming up randomly from the icon tray for other infections as well.

--------------------------------


DDS (Ver_09-06-26.01) - NTFSx86
Run by Sandy at 12:52:03.25 on Sat 07/25/2009
Internet Explorer: 7.0.6000.16851
Microsoft® Windows Vista™ Home Basic 6.0.6000.0.1252.1.1033.18.2037.1016 [GMT -7:00]

SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\WLTRYSVC.EXE
C:\Windows\System32\bcmwltry.exe
C:\Windows\system32\WLANExt.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\DellTPad\Apoint.exe
C:\Windows\WindowsMobile\wmdc.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Windows\System32\WLTRAY.EXE
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Dell\MediaDirect\PCMService.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\SigmaTel\C-Major Audio\WDM\sttray.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Windows\system32\aestsrv.exe
C:\Windows\system32\svchost.exe -k bthsvcs
C:\Windows\system32\svchost.exe -k hpdevmgmt
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
C:\Windows\system32\STacSV.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Windows\system32\svchost.exe -k WindowsMobile
C:\Windows\system32\taskeng.exe
C:\Windows\system32\svchost.exe -k HPService
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\DellTPad\ApMsgFwd.exe
C:\Program Files\DellTPad\HidFind.exe
C:\Program Files\DellTPad\Apntex.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\PersonalAV\pav.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Users\Sandy\Desktop\dds.scr
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=0080227
mDefault_Page_URL = hxxp://www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=0080227
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0\bin\ssv.dll
BHO: : {a77d3539-581d-450c-9e44-a84c415a6172} - c:\windows\system32\msxmlm.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\googletoolbar1.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\2.0.301.7164\swg.dll
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\dell\bae\BAE.dll
TB: &Google: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\googletoolbar1.dll
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [Apoint] c:\program files\delltpad\Apoint.exe
mRun: [Windows Mobile Device Center] %windir%\WindowsMobile\wmdc.exe
mRun: [IAAnotif] "c:\program files\intel\intel matrix storage manager\Iaanotif.exe"
mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [<NO NAME>]
mRun: [PCMService] "c:\program files\dell\mediadirect\PCMService.exe"
mRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\ISUSPM.exe -startup
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [SigmatelSysTrayApp] %ProgramFiles%\SigmaTel\C-Major Audio\WDM\sttray.exe
mRun: [ECenter] c:\dell\e-center\EULALauncher.exe
mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup
mRun: [MSDRV] NetFilter.exe
StartupFolder: c:\users\sandy\appdata\roaming\micros~1\windows\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office12\ONENOTEM.EXE
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\quickset.lnk - c:\program files\dell\quickset\quickset.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0000-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0\bin\npjpi160.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\windows\windowsmobile\INetRepl.dll
IE: {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\windows\windowsmobile\INetRepl.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
DPF: {CAFEEFAC-0016-0000-0000-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0-windows-i586.cab
Notify: GoToAssist - c:\program files\citrix\gotoassist\514\G2AWinLogon.dll
Notify: igfxcui - igfxdev.dll
AppInit_DLLs: c:\progra~1\google\google~2\GOEC62~1.DLL

================= FIREFOX ===================

FF - ProfilePath - c:\users\sandy\appdata\roaming\mozilla\firefox\profiles\5m6a6ufy.default\
FF - plugin: c:\program files\java\jre1.6.0\bin\npjava11.dll
FF - plugin: c:\program files\java\jre1.6.0\bin\npjava12.dll
FF - plugin: c:\program files\java\jre1.6.0\bin\npjava13.dll
FF - plugin: c:\program files\java\jre1.6.0\bin\npjava14.dll
FF - plugin: c:\program files\java\jre1.6.0\bin\npjava32.dll
FF - plugin: c:\program files\java\jre1.6.0\bin\npjpi160.dll
FF - plugin: c:\program files\java\jre1.6.0\bin\npoji610.dll

============= SERVICES / DRIVERS ===============

R2 AESTFilters;Andrea ST Filters Service;c:\windows\system32\AEstSrv.exe [2008-6-12 73728]
R3 IntcHdmiAddService;Intel® High Definition Audio HDMI Service;c:\windows\system32\drivers\IntcHdmi.sys [2008-6-12 111616]
S3 getPlus® Helper;getPlus® Helper;c:\program files\nos\bin\getPlus_HelperSvc.exe [2009-3-25 33176]

=============== Created Last 30 ================

2009-07-25 08:48 118,784 a------- c:\windows\system32\NetFilter.exe
2009-07-25 08:48 61,440 a------- c:\windows\system32\ndisapi.dll
2009-07-25 08:48 13,312 a------- c:\windows\system32\drivers\snetcfg.exe
2009-07-25 08:48 380,928 a------- c:\windows\system32\msxmlm.dll
2009-07-25 08:48 <DIR> --d----- c:\program files\common files\Uninstall
2009-07-25 08:44 <DIR> --d----- c:\program files\PersonalAV
2009-07-15 03:15 289,792 a------- c:\windows\system32\atmfd.dll
2009-07-15 03:15 156,160 a------- c:\windows\system32\t2embed.dll
2009-07-15 03:15 72,704 a------- c:\windows\system32\fontsub.dll
2009-07-15 03:15 34,304 a------- c:\windows\system32\atmlib.dll
2009-07-15 03:15 24,064 a------- c:\windows\system32\lpk.dll
2009-07-15 03:15 10,240 a------- c:\windows\system32\dciman32.dll

==================== Find3M ====================

2009-06-21 19:59 170,005 a------- c:\windows\hpqins00.dat
2008-12-15 23:19 174 a--sh--- c:\program files\desktop.ini
2008-10-20 02:56 86,016 a------- c:\windows\inf\infstrng.dat
2008-10-20 02:56 86,016 a------- c:\windows\inf\infstor.dat
2008-10-20 02:56 51,200 a------- c:\windows\inf\infpub.dat
2008-06-12 07:08 665,600 a------- c:\windows\inf\drvindex.dat
2008-06-02 13:34 61,224 a------- c:\users\sandy\GoToAssistDownloadHelper.exe
2008-03-15 00:18 8,909,856 a------- c:\users\sandy\R170217.EXE
2006-11-02 05:39 287,440 a------- c:\windows\inf\perflib\0409\perfi.dat
2006-11-02 05:39 287,440 a------- c:\windows\inf\perflib\0409\perfh.dat
2006-11-02 05:39 30,674 a------- c:\windows\inf\perflib\0409\perfd.dat
2006-11-02 05:39 30,674 a------- c:\windows\inf\perflib\0409\perfc.dat
2006-11-02 02:20 287,440 a------- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 02:20 287,440 a------- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 02:20 30,674 a------- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 02:20 30,674 a------- c:\windows\inf\perflib\0000\perfc.dat
2008-06-02 13:53 16,384 a--sh--- c:\windows\temp\cookies\index.dat
2008-06-02 13:53 16,384 a--sh--- c:\windows\temp\history\history.ie5\index.dat
2008-06-02 13:53 16,384 a--sh--- c:\windows\temp\temporary internet files\content.ie5\index.dat
2008-02-27 14:20 8,192 a--sh--- c:\windows\users\default\NTUSER.DAT

============= FINISH: 12:52:28.32 ===============

Attached Files



BC AdBot (Login to Remove)

 


#2 fireman4it

fireman4it

    Bleepin' Fireman


  • Malware Response Team
  • 13,505 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Greenup, Ill USA
  • Local time:01:52 PM

Posted 04 August 2009 - 04:56 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
Thanks-


  userbar_eis_500.gif

If I have helped you, consider making a donation to help me continue the fight against Malware! Just click btn_donate_LG.gif


#3 Orange Blossom

Orange Blossom

    OBleepin Investigator


  • Moderator
  • 36,946 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Location:Bloomington, IN
  • Local time:02:52 PM

Posted 09 August 2009 - 02:13 PM

Due to the lack of feedback, this Topic is now closed.

In case you still have problems, please send me a Private message to reopen this topic within the next 5 days. Beyond that point, please start a new topic.

Orange Blossom :thumbup2:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users