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SAS concern


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1 reply to this topic

#1 Jewelleria

Jewelleria

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Posted 25 July 2009 - 10:44 AM

Description
A problem caused this program to stop interacting with Windows.

Problem signature
Problem Event Name: AppTermFailureEvent
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033

Files that help describe the problem
SUPERAntiSpyware.exe.atk.kdmp
SUPERAntiSpyware.exe.mu.dmp
SUPERAntiSpyware.exe.xml
Version.txt

View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.




I was just wondering does this look right. I don't want to lose SAS but last couple of times it wouldn't open. Actually everything is opening a little slower lately. It is not very slow, but a little slower than a couple of days ago. This is the only thing that has came up.

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#2 garmanma

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Posted 25 July 2009 - 08:38 PM

NOTE: If you get a blue screen type crash or any other crash of SUPERAntiSpyware when trying to run the scan then after a reboot, configure the below options and rescan

* Run SuperAntiSpyware
o In SUPERAntiSpyware under Configuration and Preferences, click the Preferences button.
o Click the Scanning Control tab.
o Under Scanner Options uncheck the below two options
+ Use Kernel Direct File Access (recommended)
+ Use Kernel Direct Registry Access (recommended) o Then try doing a new Complete scan.
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