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Internet is super slow on one computer


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15 replies to this topic

#1 caminante11

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Posted 25 July 2009 - 05:26 AM

I am not sure if this is due to malware.

We have two computers hooked up to an internet connection. One computer is fine and one has a super slow internet. Downloading anything is near impossible and any complicated pages time out. The other processing on the computer does not seem extremely slow.

I also get constant messages saying "Local Area Connection - A network cable is unplugged". I replaced the network cable and that has not helped. The computer has not been acting strange other than that. I got this message even before the internet was acting very slow.

I had a previous malware infection which was resolved and has not recurred.

Here is the log:


DDS (Ver_09-06-26.01) - NTFSx86
Run by Ed at 6:16:03.65 on Sat 07/25/2009
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1014.469 [GMT -4:00]

AV: Trend Micro AntiVirus *On-access scanning enabled* (Updated) {7D2296BC-32CC-4519-917E-52E652474AF5}
FW: Outpost Firewall *enabled* {8A20CA2A-9E02-4A64-923B-0A38208EB7FD}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe
C:\WINDOWS\system32\hphmon03.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Nike+ Utility\Nike+ Utility.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe
C:\Program Files\Trend Micro\BM\TMBMSRV.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\HPHipm09.exe
C:\PROGRA~1\MI8CAC~1\Office\OUTLOOK.EXE
C:\Program Files\Microsoft Office1\Office\WINWORD.EXE
C:\Program Files\Trend Micro\Internet Security\TmProxy.exe
C:\Program Files\Trend Micro\Internet Security\UfUpdUi.exe
C:\Documents and Settings\Ed\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) = hxxp://www.google.com/keyword/%s
mSearchAssistant = hxxp://www.google.com/ie
BHO: AutorunsDisabled - No File
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\DLASHX_W.DLL
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.5.0_06\bin\ssv.dll
TB: {0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7} - No File
TB: {C4069E3A-68F1-403E-B40E-20066696354B} - No File
TB: &Google: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\googletoolbar1.dll
TB: {C55BBCD6-41AD-48AD-9953-3609C48EACC7} - No File
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [UfSeAgnt.exe] "c:\program files\trend micro\internet security\UfSeAgnt.exe"
mRun: [HPDJ Taskbar Utility] c:\windows\system32\spool\drivers\w32x86\3\hpztsb04.exe
mRun: [HPHmon03] c:\windows\system32\hphmon03.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\bin\AppleSyncNotifier.exe
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [OutpostMonitor] c:\progra~1\agnitum\outpos~1\op_mon.exe /tray /noservice
mRun: [OutpostFeedBack] "c:\program files\agnitum\outpost firewall\feedback.exe" /dump:os_startup
dRun: [swg] c:\program files\google\googletoolbarnotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office1\office\OSA9.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\nike_u~1.lnk - c:\program files\nike+ utility\Nike+ Utility.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBC} - c:\program files\java\jre1.5.0_06\bin\ssv.dll
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
Trusted Zone: turbotax.com
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: vzTCPConfig - hxxp://www2.verizon.net/help/dsl_settings/include/vzTCPConfig.CAB
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {3EA4FA88-E0BE-419A-A732-9B79B87A6ED0} - hxxp://dl.tvunetworks.com/TVUAx.cab
DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} - hxxp://www1.snapfish.com/SnapfishActivia.cab
DPF: {4EC99A0B-E57C-4FBE-B9C4-8428424FBF88} - hxxp://supportcenter.verizon.net/euserv/jsp/VOLAWeb.cab
DPF: {56762DEC-6B0D-4AB4-A8AD-989993B5D08B} - hxxp://www.eset.eu/buxus/docs/OnlineScanner.cab
DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} - hxxps://h20436.www2.hp.com/ediags/dex/secure/HPDEXAXO.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {B1647320-9EC8-4B0F-BF53-93D4A43FA614} - hxxps://mydesk-pi02.morganstanley.com/prx/000/http/rc-na.ms.com:8180/mydesk/common/htdocs/SPX/2.0.3.17/TerminalSvcsTCS.cab
DPF: {B7D07999-2ADB-4AEB-997E-F61CB7B2E2CD} - hxxp://www.trendsecure.com/easy_install/_activex/en-US/TSEasyInstallX.CAB
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Microsoft AntiMalware ShellExecuteHook: {091eb208-39dd-417d-a5dd-7e2c2d8fb9cb} - c:\progra~1\wifd1f~1\MpShHook.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\ed\applic~1\mozilla\firefox\profiles\hy2zsx13.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
FF - plugin: c:\documents and settings\ed\application data\mozilla\plugins\npoctoshape.dll
FF - plugin: c:\documents and settings\ed\local settings\application data\octoshape\octoshape streaming services\octoprogram-l03-nms0810164_sua_900\npoctoshape.dll
FF - plugin: c:\program files\java\jre1.5.0_06\bin\NPJava11.dll
FF - plugin: c:\program files\java\jre1.5.0_06\bin\NPJava12.dll
FF - plugin: c:\program files\java\jre1.5.0_06\bin\NPJava13.dll
FF - plugin: c:\program files\java\jre1.5.0_06\bin\NPJava14.dll
FF - plugin: c:\program files\java\jre1.5.0_06\bin\NPJava32.dll
FF - plugin: c:\program files\java\jre1.5.0_06\bin\NPJPI150_06.dll
FF - plugin: c:\program files\java\jre1.5.0_06\bin\NPOJI610.dll
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll

============= SERVICES / DRIVERS ===============

R1 SandBox;SandBox;c:\windows\system32\drivers\SandBox.sys [2009-7-22 704384]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2008-9-3 8944]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2008-9-3 55024]
R2 aawservice;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\aawservice.exe [2008-7-7 611664]
R2 acssrv;Agnitum Client Security Service;c:\progra~1\agnitum\outpos~1\acs.exe [2009-7-22 1195008]
R2 IntuitUpdateService;Intuit Update Service;c:\program files\common files\intuit\update service\IntuitUpdateService.exe [2008-10-10 13088]
R2 tmevtmgr;tmevtmgr;c:\windows\system32\drivers\tmevtmgr.sys [2008-1-20 52624]
R2 tmpreflt;tmpreflt;c:\windows\system32\drivers\tmpreflt.sys [2007-9-18 36368]
R2 WinDefend;Windows Defender;c:\program files\windows defender\MsMpEng.exe [2006-11-3 13592]
R3 afw;Agnitum firewall driver;c:\windows\system32\drivers\afw.sys [2009-7-22 31128]
R3 afwcore;afwcore;c:\windows\system32\drivers\afwcore.sys [2009-7-22 257432]
R3 Dot4Usb HPH09;Dot4Usb HPH09;c:\windows\system32\drivers\hphius09.sys [2007-6-4 18864]
R3 tmproxy;Trend Micro Proxy Service;c:\program files\trend micro\internet security\TmProxy.exe [2008-1-20 648456]
S3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2008-9-3 7408]

=============== Created Last 30 ================

2009-07-24 22:17 61,224 a------- c:\documents and settings\ed\GoToAssistDownloadHelper.exe
2009-07-22 23:07 704,384 a------- c:\windows\system32\drivers\SandBox.sys
2009-07-22 23:07 257,432 a------- c:\windows\system32\drivers\afwcore.sys
2009-07-22 23:06 49 a------- c:\windows\transp.gif
2009-07-22 23:06 31,128 a------- c:\windows\system32\drivers\afw.sys
2009-07-22 23:05 <DIR> --d----- c:\program files\Agnitum
2009-07-22 23:05 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Agnitum
2009-07-15 21:16 <DIR> --d----- c:\program files\Sunbelt Software
2009-07-15 06:12 4,212 a---h--- c:\windows\system32\zllictbl.dat
2009-07-15 06:08 <DIR> --d----- c:\windows\system32\ZoneLabs
2009-07-15 06:08 <DIR> --d----- c:\program files\Zone Labs
2009-07-15 06:07 <DIR> --d----- c:\windows\Internet Logs
2009-07-06 14:34 <DIR> --dsh--- c:\documents and settings\ed\IECompatCache
2009-06-28 12:26 <DIR> --dsh--- c:\documents and settings\ed\PrivacIE
2009-06-28 12:25 <DIR> --dsh--- c:\documents and settings\ed\IETldCache
2009-06-28 06:59 102,912 -------- c:\windows\system32\dllcache\iecompat.dll
2009-06-28 06:58 <DIR> --d----- c:\windows\ie8updates
2009-06-28 06:58 12,800 -------- c:\windows\system32\dllcache\xpshims.dll
2009-06-28 06:58 246,272 -------- c:\windows\system32\dllcache\ieproxy.dll
2009-06-28 06:56 <DIR> -cd-h--- c:\windows\ie8

==================== Find3M ====================

2009-06-16 10:36 119,808 -------- c:\windows\system32\t2embed.dll
2009-06-16 10:36 119,808 -------- c:\windows\system32\dllcache\t2embed.dll
2009-06-16 10:36 81,920 -------- c:\windows\system32\fontsub.dll
2009-06-16 10:36 81,920 -------- c:\windows\system32\dllcache\fontsub.dll
2009-06-03 15:09 1,291,264 -------- c:\windows\system32\quartz.dll
2009-06-03 15:09 1,291,264 -------- c:\windows\system32\dllcache\quartz.dll
2009-05-13 01:15 915,456 a------- c:\windows\system32\wininet.dll
2009-05-13 01:15 5,936,128 -------- c:\windows\system32\dllcache\mshtml.dll
2009-05-13 01:15 915,456 -------- c:\windows\system32\dllcache\wininet.dll
2009-05-07 11:32 345,600 -------- c:\windows\system32\localspl.dll
2009-05-07 11:32 345,600 -------- c:\windows\system32\dllcache\localspl.dll
2009-04-30 17:22 1,985,024 -------- c:\windows\system32\dllcache\iertutil.dll
2009-04-30 17:22 11,064,832 -------- c:\windows\system32\dllcache\ieframe.dll
2009-04-30 17:22 1,207,808 -------- c:\windows\system32\dllcache\urlmon.dll
2009-04-30 17:22 25,600 -------- c:\windows\system32\dllcache\jsproxy.dll
2009-04-30 17:22 385,536 -------- c:\windows\system32\dllcache\iedkcs32.dll
2009-04-30 07:21 173,056 -------- c:\windows\system32\dllcache\ie4uinit.exe
2009-04-29 00:55 133,120 -------- c:\windows\system32\dllcache\extmgr.dll
2009-04-28 05:05 13,824 -------- c:\windows\system32\dllcache\ieudinit.exe
2007-06-07 19:28 439,296 -------- c:\documents and settings\ed\GoToAssist_phone__317_en.exe

============= FINISH: 6:17:02.60 ===============

Attached Files



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#2 caminante11

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Posted 25 July 2009 - 06:46 PM

Hi, can someone help with this one?

Thanks in advance!

===========

Hello

While we understand your frustration at having to wait, please note that Bleeping Computer deals with several hundred requests for assistance such as yours on a daily basis. As a result, our backlog is quite large as are other comparable sites that help others with malware issues. Although our HJT Team members work on hundreds of requests each day, they are all volunteers who work logs when they can and are able to do so. No one is paid by Bleeping Computer for their assistance to our members.

Further, our malware removal staff is comprised of team members with various levels of skill and expertise to deal with thousands of malware variants, some more complex than others. Although we try to take DDS/HJT logs in order (starting with the oldest), it is often the skill level of the particular helper and sometimes the operating system that dictates which logs get selected first. Some infections are more complicated than others and require a higher skill level to remove. Without that skill level attempted removal could result in disastrous results. In other instances, the helper may not be familiar with the operating system that you are using, since they use another. In either case, neither of us want someone to assist you who is not familiar with your issue and attempt to fix it.

We ask that once you have posted your log and are waiting, please DO NOT "bump" your thread or make further replies until it has been responded to by a member of the HJT Team. The reason we ask this or do not respond to your requests is because that would remove you from the active queue that Techs and Staff have access to. The malware staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response, there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

That is why I have made an edit to your last post, instead of a reply. Please do not multiple post here, as that only pushes you further down the queue and causes confusion to the staff.

Please be patient. It may take a while to get a response but your log will be reviewed and answered as soon as possible.

Thank you for understanding.

Orange Blossom ~ forum moderator

Edited by Orange Blossom, 25 July 2009 - 06:50 PM.


#3 thcbytes

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Posted 04 August 2009 - 04:04 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE
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#4 caminante11

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Posted 05 August 2009 - 01:00 PM

Hi,

Thanks so much for answering. I really appreciate it.

This is my original problem description:

We have two computers hooked up to an internet connection. One computer is fine and one has a super slow internet. Downloading anything is near impossible and any complicated pages time out. The other processing on the computer does not seem extremely slow.

I also get constant messages saying "Local Area Connection - A network cable is unplugged". I replaced the network cable and that has not helped. The computer has not been acting strange other than that. I got this message even before the internet was acting very slow.

I had a previous malware infection which was resolved and has not recurred.


Since then, we have disabled the internet connection from that computer as we could do very little and most things timed out due to slowness

Here is the log:



DDS (Ver_09-07-30.01) - NTFSx86
Run by Ed at 13:53:13.43 on Wed 08/05/2009
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1014.554 [GMT -4:00]

AV: Trend Micro AntiVirus *On-access scanning disabled* (Updated) {7D2296BC-32CC-4519-917E-52E652474AF5}
FW: Outpost Firewall *disabled* {8A20CA2A-9E02-4A64-923B-0A38208EB7FD}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe
C:\WINDOWS\system32\hphmon03.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Nike+ Utility\Nike+ Utility.exe
C:\WINDOWS\system32\HPHipm09.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Microsoft Office1\Office\EXCEL.EXE
C:\Documents and Settings\Ed\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) = hxxp://www.google.com/keyword/%s
mSearchAssistant = hxxp://www.google.com/ie
BHO: AutorunsDisabled - No File
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\DLASHX_W.DLL
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.5.0_06\bin\ssv.dll
TB: {0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7} - No File
TB: {C4069E3A-68F1-403E-B40E-20066696354B} - No File
TB: &Google: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\googletoolbar1.dll
TB: {C55BBCD6-41AD-48AD-9953-3609C48EACC7} - No File
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [UfSeAgnt.exe] "c:\program files\trend micro\internet security\UfSeAgnt.exe"
mRun: [HPDJ Taskbar Utility] c:\windows\system32\spool\drivers\w32x86\3\hpztsb04.exe
mRun: [HPHmon03] c:\windows\system32\hphmon03.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\bin\AppleSyncNotifier.exe
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [OutpostMonitor] c:\progra~1\agnitum\outpos~1\op_mon.exe /tray /noservice
mRun: [OutpostFeedBack] "c:\program files\agnitum\outpost firewall\feedback.exe" /dump:os_startup
dRun: [swg] c:\program files\google\googletoolbarnotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office1\office\OSA9.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\nike_u~1.lnk - c:\program files\nike+ utility\Nike+ Utility.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBC} - c:\program files\java\jre1.5.0_06\bin\ssv.dll
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
Trusted Zone: turbotax.com
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: vzTCPConfig - hxxp://www2.verizon.net/help/dsl_settings/include/vzTCPConfig.CAB
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {3EA4FA88-E0BE-419A-A732-9B79B87A6ED0} - hxxp://dl.tvunetworks.com/TVUAx.cab
DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} - hxxp://www1.snapfish.com/SnapfishActivia.cab
DPF: {4EC99A0B-E57C-4FBE-B9C4-8428424FBF88} - hxxp://supportcenter.verizon.net/euserv/jsp/VOLAWeb.cab
DPF: {56762DEC-6B0D-4AB4-A8AD-989993B5D08B} - hxxp://www.eset.eu/buxus/docs/OnlineScanner.cab
DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} - hxxps://h20436.www2.hp.com/ediags/dex/secure/HPDEXAXO.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {B1647320-9EC8-4B0F-BF53-93D4A43FA614} - hxxps://mydesk-pi02.morganstanley.com/prx/000/http/rc-na.ms.com:8180/mydesk/common/htdocs/SPX/2.0.3.17/TerminalSvcsTCS.cab
DPF: {B7D07999-2ADB-4AEB-997E-F61CB7B2E2CD} - hxxp://www.trendsecure.com/easy_install/_activex/en-US/TSEasyInstallX.CAB
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Microsoft AntiMalware ShellExecuteHook: {091eb208-39dd-417d-a5dd-7e2c2d8fb9cb} - c:\progra~1\wifd1f~1\MpShHook.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\ed\applic~1\mozilla\firefox\profiles\hy2zsx13.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
FF - plugin: c:\documents and settings\ed\application data\mozilla\plugins\npoctoshape.dll
FF - plugin: c:\documents and settings\ed\local settings\application data\octoshape\octoshape streaming services\octoprogram-l03-nms0810164_sua_900\npoctoshape.dll
FF - plugin: c:\program files\java\jre1.5.0_06\bin\NPJava11.dll
FF - plugin: c:\program files\java\jre1.5.0_06\bin\NPJava12.dll
FF - plugin: c:\program files\java\jre1.5.0_06\bin\NPJava13.dll
FF - plugin: c:\program files\java\jre1.5.0_06\bin\NPJava14.dll
FF - plugin: c:\program files\java\jre1.5.0_06\bin\NPJava32.dll
FF - plugin: c:\program files\java\jre1.5.0_06\bin\NPJPI150_06.dll
FF - plugin: c:\program files\java\jre1.5.0_06\bin\NPOJI610.dll
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll

============= SERVICES / DRIVERS ===============

R1 SandBox;SandBox;c:\windows\system32\drivers\SandBox.sys [2009-7-22 704384]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2008-9-3 8944]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2008-9-3 55024]
R2 aawservice;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\aawservice.exe [2008-7-7 611664]
R2 IntuitUpdateService;Intuit Update Service;c:\program files\common files\intuit\update service\IntuitUpdateService.exe [2008-10-10 13088]
R2 tmpreflt;tmpreflt;c:\windows\system32\drivers\tmpreflt.sys [2007-9-18 36368]
R2 WinDefend;Windows Defender;c:\program files\windows defender\MsMpEng.exe [2006-11-3 13592]
R3 afw;Agnitum firewall driver;c:\windows\system32\drivers\afw.sys [2009-7-22 31128]
R3 afwcore;afwcore;c:\windows\system32\drivers\afwcore.sys [2009-7-22 257432]
R3 Dot4Usb HPH09;Dot4Usb HPH09;c:\windows\system32\drivers\hphius09.sys [2007-6-4 18864]
S2 acssrv;Agnitum Client Security Service;c:\progra~1\agnitum\outpos~1\acs.exe [2009-7-22 1195008]
S2 tmevtmgr;tmevtmgr;c:\windows\system32\drivers\tmevtmgr.sys [2008-1-20 52624]
S3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2008-9-3 7408]
S3 tmproxy;Trend Micro Proxy Service;c:\program files\trend micro\internet security\TmProxy.exe [2008-1-20 648456]

=============== Created Last 30 ================

2009-07-24 22:17 61,224 -------- c:\documents and settings\ed\GoToAssistDownloadHelper.exe
2009-07-22 23:07 704,384 -------- c:\windows\system32\drivers\SandBox.sys
2009-07-22 23:07 257,432 -------- c:\windows\system32\drivers\afwcore.sys
2009-07-22 23:06 49 -------- c:\windows\transp.gif
2009-07-22 23:06 31,128 -------- c:\windows\system32\drivers\afw.sys
2009-07-22 23:05 <DIR> --d----- c:\program files\Agnitum
2009-07-22 23:05 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Agnitum
2009-07-15 21:16 <DIR> --d----- c:\program files\Sunbelt Software
2009-07-15 06:12 4,212 ----h--- c:\windows\system32\zllictbl.dat
2009-07-15 06:08 <DIR> --d----- c:\windows\system32\ZoneLabs
2009-07-15 06:08 <DIR> --d----- c:\program files\Zone Labs
2009-07-15 06:07 <DIR> --d----- c:\windows\Internet Logs
2009-07-06 14:34 <DIR> --dsh--- c:\documents and settings\ed\IECompatCache

==================== Find3M ====================

2009-07-19 18:48 11,067,392 -------- c:\windows\system32\dllcache\ieframe.dll
2009-07-19 09:18 5,937,152 -------- c:\windows\system32\dllcache\mshtml.dll
2009-07-03 13:09 915,456 a------- c:\windows\system32\wininet.dll
2009-07-03 13:09 915,456 -------- c:\windows\system32\dllcache\wininet.dll
2009-07-03 13:09 12,800 -------- c:\windows\system32\dllcache\xpshims.dll
2009-07-03 13:09 1,208,832 -------- c:\windows\system32\dllcache\urlmon.dll
2009-07-03 13:09 206,848 -------- c:\windows\system32\dllcache\occache.dll
2009-07-03 13:09 594,432 -------- c:\windows\system32\dllcache\msfeeds.dll
2009-07-03 13:09 55,296 -------- c:\windows\system32\dllcache\msfeedsbs.dll
2009-07-03 13:09 1,985,536 -------- c:\windows\system32\dllcache\iertutil.dll
2009-07-03 13:09 25,600 -------- c:\windows\system32\dllcache\jsproxy.dll
2009-07-03 13:09 246,272 -------- c:\windows\system32\dllcache\ieproxy.dll
2009-07-03 13:09 184,320 -------- c:\windows\system32\dllcache\iepeers.dll
2009-07-03 13:09 386,048 -------- c:\windows\system32\dllcache\iedkcs32.dll
2009-07-03 07:01 173,056 -------- c:\windows\system32\dllcache\ie4uinit.exe
2009-06-16 10:36 119,808 -------- c:\windows\system32\t2embed.dll
2009-06-16 10:36 119,808 -------- c:\windows\system32\dllcache\t2embed.dll
2009-06-16 10:36 81,920 -------- c:\windows\system32\fontsub.dll
2009-06-16 10:36 81,920 -------- c:\windows\system32\dllcache\fontsub.dll
2009-06-03 15:09 1,291,264 -------- c:\windows\system32\quartz.dll
2009-06-03 15:09 1,291,264 -------- c:\windows\system32\dllcache\quartz.dll
2009-06-02 06:12 102,912 -------- c:\windows\system32\dllcache\iecompat.dll
2007-06-07 19:28 439,296 -------- c:\documents and settings\ed\GoToAssist_phone__317_en.exe

============= FINISH: 13:53:29.29 ===============

Attached Files



#5 m0le

m0le

    Can U Dig It?


  • Malware Response Team
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Posted 05 August 2009 - 04:07 PM

Hi caminante11,

Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.
  • Please subscribe to this topic, if you haven't already.

  • Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.

  • Please reply to this post so I know you are there.
The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.

I will be back soon with the first instructions.

Thanks :thumbup2:
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#6 caminante11

caminante11
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Posted 05 August 2009 - 05:42 PM

Hi Mole, I am here and have received your reply. Thanks in advance for all your help!

#7 m0le

m0le

    Can U Dig It?


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Posted 05 August 2009 - 06:02 PM

Hi caminante11,

I can't find anything in the logs to suspect malware involvement in this one.

We can run a few scans to double check though.

We need to scan for Rootkits with GMER
  • Please download GMER from one of the following locations, and save it to your desktop, please rename it as gamer.exe.
    • Main Mirror
      This version will download a randomly named file (Recommended)
    • Zip Mirror
      This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Close any and all open programs, as this process may crash your computer.
  • Double click Posted Image or Posted Image on your desktop.
  • Allow the gmer.sys driver to load if asked.
  • You may see this window. If you do, click No.
    Posted Image
  • Click on Posted Image and wait for the scan to finish.
  • If you see a rootkit warning window, click OK.
  • Push Posted Image and save the logfile to your desktop.
  • Copy and Paste the contents of that file in your next post.


Next please run MBAM

Please download Posted Image Malwarebytes Anti-Malware and save it to your desktop.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application or, if you are using Vista, right-click and select Run As Administrator on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Full Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes, they may alert you after scanning with MBAM. Please permit the program to allow the changes.

Let's see if that yields anything :thumbup2:
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#8 caminante11

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Posted 06 August 2009 - 07:57 AM

Hi, I ran the two programs. Her are the logs:

GMER 1.0.15.15011 [gmer.exe] - http://www.gmer.net
Rootkit scan 2009-08-06 05:58:41
Windows 5.1.2600 Service Pack 3


---- System - GMER 1.0.15 ----

SSDT \??\C:\WINDOWS\system32\drivers\SandBox.sys (Host Protection Component/Agnitum Ltd.) ZwAssignProcessToJobObject [0xA3798A60]
SSDT \??\C:\WINDOWS\system32\drivers\SandBox.sys (Host Protection Component/Agnitum Ltd.) ZwClose [0xA377DBF0]
SSDT \??\C:\WINDOWS\system32\drivers\SandBox.sys (Host Protection Component/Agnitum Ltd.) ZwConnectPort [0xA379A920]
SSDT \??\C:\WINDOWS\system32\drivers\SandBox.sys (Host Protection Component/Agnitum Ltd.) ZwCreateFile [0xA3779F60]
SSDT \??\C:\WINDOWS\system32\drivers\SandBox.sys (Host Protection Component/Agnitum Ltd.) ZwCreateKey [0xA3785090]
SSDT \??\C:\WINDOWS\system32\drivers\SandBox.sys (Host Protection Component/Agnitum Ltd.) ZwCreateProcess [0xA37912B0]
SSDT \??\C:\WINDOWS\system32\drivers\SandBox.sys (Host Protection Component/Agnitum Ltd.) ZwCreateProcessEx [0xA3791BB0]
SSDT \??\C:\WINDOWS\system32\drivers\SandBox.sys (Host Protection Component/Agnitum Ltd.) ZwCreateSection [0xA3778D10]
SSDT \??\C:\WINDOWS\system32\drivers\SandBox.sys (Host Protection Component/Agnitum Ltd.) ZwCreateSymbolicLinkObject [0xA3784E40]
SSDT \??\C:\WINDOWS\system32\drivers\SandBox.sys (Host Protection Component/Agnitum Ltd.) ZwCreateThread [0xA378FD70]
SSDT \??\C:\WINDOWS\system32\drivers\SandBox.sys (Host Protection Component/Agnitum Ltd.) ZwDebugActiveProcess [0xA379DF30]
SSDT \??\C:\WINDOWS\system32\drivers\SandBox.sys (Host Protection Component/Agnitum Ltd.) ZwDeleteFile [0xA3783B20]
SSDT \??\C:\WINDOWS\system32\drivers\SandBox.sys (Host Protection Component/Agnitum Ltd.) ZwDeleteKey [0xA3786900]
SSDT \??\C:\WINDOWS\system32\drivers\SandBox.sys (Host Protection Component/Agnitum Ltd.) ZwDeleteValueKey [0xA378D3A0]
SSDT \??\C:\WINDOWS\system32\drivers\SandBox.sys (Host Protection Component/Agnitum Ltd.) ZwLoadDriver [0xA378EBB0]
SSDT \??\C:\WINDOWS\system32\drivers\SandBox.sys (Host Protection Component/Agnitum Ltd.) ZwMakeTemporaryObject [0xA37846B0]
SSDT \??\C:\WINDOWS\system32\drivers\SandBox.sys (Host Protection Component/Agnitum Ltd.) ZwOpenFile [0xA377CC10]
SSDT \??\C:\WINDOWS\system32\drivers\SandBox.sys (Host Protection Component/Agnitum Ltd.) ZwOpenKey [0xA3785FC0]
SSDT \??\C:\WINDOWS\system32\drivers\SandBox.sys (Host Protection Component/Agnitum Ltd.) ZwOpenProcess [0xA3793CA0]
SSDT \??\C:\WINDOWS\system32\drivers\SandBox.sys (Host Protection Component/Agnitum Ltd.) ZwOpenSection [0xA3779580]
SSDT \??\C:\WINDOWS\system32\drivers\SandBox.sys (Host Protection Component/Agnitum Ltd.) ZwOpenThread [0xA3793060]
SSDT \??\C:\WINDOWS\system32\drivers\SandBox.sys (Host Protection Component/Agnitum Ltd.) ZwProtectVirtualMemory [0xA3799DA0]
SSDT \??\C:\WINDOWS\system32\drivers\SandBox.sys (Host Protection Component/Agnitum Ltd.) ZwQueryDirectoryFile [0xA377E8A0]
SSDT \??\C:\WINDOWS\system32\drivers\SandBox.sys (Host Protection Component/Agnitum Ltd.) ZwQueryKey [0xA3788750]
SSDT \??\C:\WINDOWS\system32\drivers\SandBox.sys (Host Protection Component/Agnitum Ltd.) ZwQueryValueKey [0xA3788FA0]
SSDT \??\C:\WINDOWS\system32\drivers\SandBox.sys (Host Protection Component/Agnitum Ltd.) ZwQueueApcThread [0xA3797ED0]
SSDT \??\C:\WINDOWS\system32\drivers\SandBox.sys (Host Protection Component/Agnitum Ltd.) ZwRenameKey [0xA378C590]
SSDT \??\C:\WINDOWS\system32\drivers\SandBox.sys (Host Protection Component/Agnitum Ltd.) ZwReplaceKey [0xA378A500]
SSDT \??\C:\WINDOWS\system32\drivers\SandBox.sys (Host Protection Component/Agnitum Ltd.) ZwRequestPort [0xA379CA50]
SSDT \??\C:\WINDOWS\system32\drivers\SandBox.sys (Host Protection Component/Agnitum Ltd.) ZwRequestWaitReplyPort [0xA379CD70]
SSDT \??\C:\WINDOWS\system32\drivers\SandBox.sys (Host Protection Component/Agnitum Ltd.) ZwRestoreKey [0xA378BD20]
SSDT \??\C:\WINDOWS\system32\drivers\SandBox.sys (Host Protection Component/Agnitum Ltd.) ZwSaveKey [0xA378AC80]
SSDT \??\C:\WINDOWS\system32\drivers\SandBox.sys (Host Protection Component/Agnitum Ltd.) ZwSaveKeyEx [0xA378B4D0]
SSDT \??\C:\WINDOWS\system32\drivers\SandBox.sys (Host Protection Component/Agnitum Ltd.) ZwSecureConnectPort [0xA379B480]
SSDT \??\C:\WINDOWS\system32\drivers\SandBox.sys (Host Protection Component/Agnitum Ltd.) ZwSetContextThread [0xA3797440]
SSDT \??\C:\WINDOWS\system32\drivers\SandBox.sys (Host Protection Component/Agnitum Ltd.) ZwSetInformationDebugObject [0xA379E520]
SSDT \??\C:\WINDOWS\system32\drivers\SandBox.sys (Host Protection Component/Agnitum Ltd.) ZwSetInformationFile [0xA377FBF0]
SSDT \??\C:\WINDOWS\system32\drivers\SandBox.sys (Host Protection Component/Agnitum Ltd.) ZwSetSystemInformation [0xA378E1C0]
SSDT \??\C:\WINDOWS\system32\drivers\SandBox.sys (Host Protection Component/Agnitum Ltd.) ZwSetValueKey [0xA3789820]
SSDT \??\C:\WINDOWS\system32\drivers\SandBox.sys (Host Protection Component/Agnitum Ltd.) ZwSuspendProcess [0xA3796190]
SSDT \??\C:\WINDOWS\system32\drivers\SandBox.sys (Host Protection Component/Agnitum Ltd.) ZwSuspendThread [0xA3796AC0]
SSDT \??\C:\WINDOWS\system32\drivers\SandBox.sys (Host Protection Component/Agnitum Ltd.) ZwSystemDebugControl [0xA379D770]
SSDT \??\C:\WINDOWS\system32\drivers\SandBox.sys (Host Protection Component/Agnitum Ltd.) ZwTerminateProcess [0xA3794790]
SSDT \??\C:\WINDOWS\system32\drivers\SandBox.sys (Host Protection Component/Agnitum Ltd.) ZwTerminateThread [0xA3795620]
SSDT \??\C:\WINDOWS\system32\drivers\SandBox.sys (Host Protection Component/Agnitum Ltd.) ZwUnloadDriver [0xA378F530]
SSDT \??\C:\WINDOWS\system32\drivers\SandBox.sys (Host Protection Component/Agnitum Ltd.) ZwWriteVirtualMemory [0xA37992B0]

---- Kernel code sections - GMER 1.0.15 ----

.text ntkrnlpa.exe!ZwCallbackReturn + 2E08 805046A4 4 Bytes CALL 666AEA20
.text ntkrnlpa.exe!ZwCallbackReturn + 2FB8 80504854 12 Bytes [90, 61, 79, A3, C0, 6A, 79, ...] {NOP ; POPA ; JNS 0xffffffffffffffa7; SHR BYTE [EDX+0x79], 0xa3; JO 0xffffffffffffffe1; JNS 0xffffffffffffffaf}

---- Kernel IAT/EAT - GMER 1.0.15 ----

IAT \SystemRoot\system32\DRIVERS\ndiswan.sys[NDIS.SYS!NdisOpenAdapter] [F6515906] \SystemRoot\system32\drivers\afwcore.sys (Agnitum Firewall Core Driver/Agnitum Ltd.)
IAT \SystemRoot\system32\DRIVERS\raspppoe.sys[NDIS.SYS!NdisOpenAdapter] [F6515906] \SystemRoot\system32\drivers\afwcore.sys (Agnitum Firewall Core Driver/Agnitum Ltd.)
IAT \SystemRoot\system32\DRIVERS\psched.sys[NDIS.SYS!NdisOpenAdapter] [F6515906] \SystemRoot\system32\drivers\afwcore.sys (Agnitum Firewall Core Driver/Agnitum Ltd.)
IAT \SystemRoot\System32\Drivers\NDProxy.SYS[NDIS.SYS!NdisOpenAdapter] [F6515906] \SystemRoot\system32\drivers\afwcore.sys (Agnitum Firewall Core Driver/Agnitum Ltd.)
IAT \SystemRoot\system32\DRIVERS\tcpip.sys[NDIS.SYS!NdisOpenAdapter] [F6515906] \SystemRoot\system32\drivers\afwcore.sys (Agnitum Firewall Core Driver/Agnitum Ltd.)
IAT \SystemRoot\system32\DRIVERS\wanarp.sys[NDIS.SYS!NdisOpenAdapter] [F6515906] \SystemRoot\system32\drivers\afwcore.sys (Agnitum Firewall Core Driver/Agnitum Ltd.)
IAT \SystemRoot\system32\DRIVERS\ndisuio.sys[NDIS.SYS!NdisOpenAdapter] [F6515906] \SystemRoot\system32\drivers\afwcore.sys (Agnitum Firewall Core Driver/Agnitum Ltd.)

---- Devices - GMER 1.0.15 ----

Device Ntfs.sys (NT File System Driver/Microsoft Corporation)
Device Fastfat.SYS (Fast FAT File System Driver/Microsoft Corporation)
Device \Driver\Tcpip \Device\Ip afwcore.sys (Agnitum Firewall Core Driver/Agnitum Ltd.)

AttachedDevice \Driver\Tcpip \Device\Ip tmtdi.sys (Trend Micro TDI Driver (i386-fre)/Trend Micro Inc.)

Device \Driver\Tcpip \Device\Tcp afwcore.sys (Agnitum Firewall Core Driver/Agnitum Ltd.)

AttachedDevice \Driver\Tcpip \Device\Tcp tmtdi.sys (Trend Micro TDI Driver (i386-fre)/Trend Micro Inc.)

Device \Driver\Tcpip \Device\Udp afwcore.sys (Agnitum Firewall Core Driver/Agnitum Ltd.)

AttachedDevice \Driver\Tcpip \Device\Udp tmtdi.sys (Trend Micro TDI Driver (i386-fre)/Trend Micro Inc.)

Device \Driver\Tcpip \Device\RawIp afwcore.sys (Agnitum Firewall Core Driver/Agnitum Ltd.)

AttachedDevice \Driver\Tcpip \Device\RawIp tmtdi.sys (Trend Micro TDI Driver (i386-fre)/Trend Micro Inc.)

Device \Driver\Tcpip \Device\IPMULTICAST afwcore.sys (Agnitum Firewall Core Driver/Agnitum Ltd.)
Device mrxsmb.sys (Windows NT SMB Minirdr/Microsoft Corporation)
Device Cdfs.SYS (CD-ROM File System Driver/Microsoft Corporation)
Device DLAIFS_M.SYS (Drive Letter Access Component/Sonic Solutions)

---- Registry - GMER 1.0.15 ----

Reg HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows@DeviceNotSelectedTimeout 15
Reg HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows@GDIProcessHandleQuota 10000
Reg HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows@Spooler yes
Reg HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows@swapdisk
Reg HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows@TransmissionRetryTimeout 90
Reg HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows@USERProcessHandleQuota 10000

---- EOF - GMER 1.0.15 ----


Malwarebytes' Anti-Malware 1.40
Database version: 2548
Windows 5.1.2600 Service Pack 3

8/6/2009 7:30:57 AM
mbam-log-2009-08-06 (07-30-57).txt

Scan type: Full Scan (C:\|D:\|E:\|H:\|I:\|)
Objects scanned: 313562
Time elapsed: 1 hour(s), 4 minute(s), 39 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 4
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\bndshell3.bho (Adware.AdBand) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\bndshell3.bho.1 (Adware.AdBand) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{ffff0001-0002-101a-a3c9-08002b2f49fb} (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{8674aea0-9d3d-11d9-99dc-00600f9a01f1} (Fake.Dropped.Malware) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#9 m0le

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Posted 06 August 2009 - 05:08 PM

Hi caminante11,

No rootkit activity, so that's good. :thumbup2:

MBAM did find a few problems, though only what was left in the registry.

It looks pretty clean but we should do an online scan to see what else may be around. First let's clear out your temp files.

Please download ATF Cleaner by Atribune. Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.
If you use Firefox browserClick Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browserClick Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.
For Technical Support, double-click the e-mail address located at the bottom of each menu.

If you are using Firefox and this has caused page loading problems then please clear your private data. To do this go
to the Tools menu, select Clear Private Data, and then check Cache. Click Clear Private Data Now.

Then close Firefox and then reopen it.

Then

I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Check Posted Image
  • Push the Start button.
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the Posted Image button.
  • Push Posted Image

Posted Image
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#10 caminante11

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Posted 06 August 2009 - 05:55 PM

M0le, I would be shocked if an online scan worked given the extremely slow internet. I am doing all posting from another computer which is working well. I will try the online scan but my guess is it will time out. I'll let you know how it went. Thanks again for all your help!

#11 caminante11

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Posted 07 August 2009 - 12:47 PM

I tried several times and was unable to get the online scan to work. I tried it from internet explorer and also using the method described below for another browser. Please see the attachment for the screens seen.

I was able to run ATF Cleaner with no issues.

Attached Files



#12 m0le

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Posted 07 August 2009 - 01:01 PM

Still not letting you update then. :)

Please download ComboFix from one of these locations:* IMPORTANT !!! Save ComboFix.exe to your Desktop but rename it Combo-Fix.exe
  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. (Click on this link to see a list of programs that should be disabled. The list is not all inclusive.)
  • Double click on Combo-Fix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Posted Image


Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Posted Image


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.

Thanks :thumbup2:
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#13 caminante11

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Posted 07 August 2009 - 01:25 PM

I ran ComboFix. Attached is the log.

Thanks!

Attached Files



#14 m0le

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Posted 07 August 2009 - 02:05 PM

Nothing much in the Combofix log. Your PC was not completely clean but the symptoms you are describing would not have been caused by what the tools we have used so far have found.

I think this may not be a malware issue but a networking issue.

We have gone as far as we can on this topic.

Post in Bleeping's Networking forum for further help.

I will keep this topic open for five days in case you want to contact me :thumbup2:
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#15 caminante11

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Posted 07 August 2009 - 04:15 PM

Thanks for all your help Mole. It is good to know it is a system issue rather than hackers or some terrible hidden program.




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