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losing internet connection after a few minutes

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2 replies to this topic

#1 sidewaysup


  • Members
  • 2 posts
  • Local time:01:23 AM

Posted 25 July 2009 - 12:03 AM

Hello, this just started happening - My internet connection works fine, and then suddenly doesn't work anymore, I have another computer on my network, and it works fine. My computer had been working fine up untill just a couple days ago, no changes have been made, it just started disconnecting. However- while I can not load pages with a browser, I can ping google & other sites.

I have avg 8.5, and also run zonealarm when I'm online, though I still get disconnected whether its on or off.

I also saw a post online about a winsock issue, and tried enetring "netsh winsock reset" the last time it disconnected, and did not have further problems after I did that yesterday, untill I turned the machine back on today, and now problems are back, and the reset doesn't work.

DDS (Ver_09-06-26.01) - NTFSx86
Run by Jonah at 18:22:53.43 on Fri 07/24/2009
Internet Explorer: 6.0.2900.5512 BrowserJavaVersion: 1.6.0_14
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.2046.1415 [GMT -7:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
FW: ZoneAlarm Firewall *enabled* {829BDA32-94B3-44F4-8446-F8FCFF809F8B}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Seagate\DiscWizard\DiscWizardMonitor.exe
C:\Program Files\Seagate\DiscWizard\TimounterMonitor.exe
C:\Program Files\Common Files\Seagate\Schedule2\schedhlp.exe
C:\Program Files\Zune\ZuneLauncher.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\TRU\TruStudy.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Seagate\Schedule2\schedul2.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Mozilla Firefox\firefox.exe
E:\install apps\virus scan\bleeping computer\dds.scr

============== Pseudo HJT Report ===============

uStart Page =
uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: WsftpBrowserHelper Class: {601ed020-fb6c-11d3-87d8-0050da59922b} - c:\program files\ws_ftp pro\wsbho2k0.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
mRun: [SigmatelSysTrayApp] stsystra.exe
mRun: [Phase One Media Reader] c:\progra~1\phaseo~1\captur~1\DCIMImp.exe /noscan /CheckAutoStart
mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
mRun: [DiscWizardMonitor.exe] c:\program files\seagate\discwizard\DiscWizardMonitor.exe
mRun: [AcronisTimounterMonitor] c:\program files\seagate\discwizard\TimounterMonitor.exe
mRun: [Seagate Scheduler2 Service] "c:\program files\common files\seagate\schedule2\schedhlp.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Zune Launcher] "c:\program files\zune\ZuneLauncher.exe"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [nwiz] nwiz.exe /install
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
StartupFolder: c:\docume~1\jonah\startm~1\programs\startup\adobeg~1.lnk - c:\program files\common files\adobe\calibration\Adobe Gamma Loader.exe
StartupFolder: c:\docume~1\jonah\startm~1\programs\startup\trustudy.lnk - c:\program files\tru\TruStudy.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\interv~1.lnk - e:\program files\intervideo\common\bin\WinCinemaMgr.exe
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.dll
Notify: avgrsstarter - avgrsstx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL
LSA: Authentication Packages = msv1_0 relog_ap

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\jonah\applic~1\mozilla\firefox\profiles\xalz81l2.default\
FF - prefs.js: browser.startup.homepage -
FF - component: c:\program files\avg\avg8\firefox\components\avgssff.dll
FF - plugin: c:\documents and settings\jonah\application data\move networks\plugins\npqmp071500000347.dll
FF - plugin: c:\program files\google\picasa3\npPicasa3.dll
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA}

FF - user.js: yahoo.homepage.dontask - true
============= SERVICES / DRIVERS ===============

R0 SI3114;SiI-3114 SATALink Controller;c:\windows\system32\drivers\SI3114.sys [2008-4-14 73768]
R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-5-22 335752]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2009-5-22 27784]
R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-5-22 108552]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2009-5-14 9968]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2009-5-14 72944]
R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2009-5-22 298776]
R2 P1C1394;Phase One 1394 Camera Driver;c:\windows\system32\drivers\p1c1394.sys [2009-5-22 23168]
R2 SgtSch2Svc;Seagate Scheduler2 Service;c:\program files\common files\seagate\schedule2\schedul2.exe [2008-6-24 431384]
R2 vsdatant;vsdatant;c:\windows\system32\vsdatant.sys [2009-5-22 278416]
R3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2009-5-14 7408]
S3 getPlus® Helper;getPlus® Helper;c:\program files\nos\bin\getPlus_HelperSvc.exe [2009-5-23 33176]

=============== Created Last 30 ================

2009-07-23 12:32 <DIR> --d----- c:\program files\Spybot - Search & Destroy
2009-07-23 12:32 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Spybot - Search & Destroy
2009-07-08 12:38 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Phase One
2009-07-08 12:35 <DIR> --d----- c:\windows\system32\XPSViewer
2009-07-08 12:34 14,048 -------- c:\windows\system32\spmsg2.dll
2009-07-06 20:30 <DIR> --d----- c:\docume~1\jonah\applic~1\LimeWire
2009-07-06 20:29 <DIR> --d----- c:\program files\LimeWire
2009-07-04 19:23 <DIR> --d----- c:\program files\SystemRequirementsLab
2009-07-01 22:38 <DIR> --d----- c:\program files\Runtime Software
2009-06-26 23:06 <DIR> --d----- c:\docume~1\jonah\applic~1\DiskAid
2009-06-26 17:38 15,104 ac------ c:\windows\system32\dllcache\usbscan.sys
2009-06-26 17:38 15,104 a------- c:\windows\system32\drivers\usbscan.sys
2009-06-26 17:38 5,632 a------- c:\windows\system32\ptpusb.dll
2009-06-26 17:38 159,232 a------- c:\windows\system32\ptpusd.dll
2009-06-26 17:28 107,368 a------- c:\windows\system32\GEARAspi.dll
2009-06-26 17:28 23,400 a------- c:\windows\system32\drivers\GEARAspiWDM.sys
2009-06-26 17:28 <DIR> --d----- c:\program files\iPod
2009-06-26 17:28 <DIR> --d----- c:\program files\iTunes
2009-06-26 17:28 <DIR> --d----- c:\docume~1\alluse~1\applic~1\{8CD7F5AF-ECFA-4793-BF40-D8F42DBFF906}
2009-06-26 17:28 <DIR> --d----- c:\program files\Bonjour
2009-06-26 17:27 2,060,288 a------- c:\windows\system32\usbaaplrc.dll
2009-06-26 17:27 39,424 a------- c:\windows\system32\drivers\usbaapl.sys
2009-06-25 09:49 3,249 a------- c:\windows\system32\wbem\Outlook_01c9f5b4e49c991a.mof

==================== Find3M ====================

2009-07-03 16:28 335,752 a------- c:\windows\system32\drivers\avgldx86.sys
2009-06-22 05:55 11,952 a------- c:\windows\system32\avgrsstx.dll
2009-06-21 08:46 485,920 a------- c:\windows\system32\NVUNINST.EXE
2009-06-10 08:28 3,510,272 a------- c:\windows\system32\nvgames.dll
2009-06-10 08:28 4,022,272 a------- c:\windows\system32\nvdisps.dll
2009-06-10 08:28 13,758,464 a------- c:\windows\system32\nvcpl.dll
2009-06-10 08:28 168,004 a------- c:\windows\system32\nvsvc32.exe
2009-06-10 08:28 143,360 a------- c:\windows\system32\nvcolor.exe
2009-06-10 08:28 86,016 a------- c:\windows\system32\nvmctray.dll
2009-06-10 08:28 229,376 a------- c:\windows\system32\nvmccs.dll
2009-06-10 06:03 9,998,336 a------- c:\windows\system32\nvoglnt.dll
2009-06-10 06:03 8,087,712 a------- c:\windows\system32\drivers\nv4_mini.sys
2009-06-10 06:03 5,908,608 a------- c:\windows\system32\nv4_disp.dll
2009-06-10 06:03 1,720,320 a------- c:\windows\system32\nvcuda.dll
2009-06-10 06:03 1,580,550 a------- c:\windows\system32\nvdata.bin
2009-06-10 06:03 1,310,720 a------- c:\windows\system32\nvcuvenc.dll
2009-06-10 06:03 815,104 a------- c:\windows\system32\nvapi.dll
2009-06-10 06:03 671,744 a------- c:\windows\system32\nvcuvid.dll
2009-06-10 06:03 457,248 a------- c:\windows\system32\nvudisp.exe
2009-06-10 06:03 151,552 a------- c:\windows\system32\nvcodins.dll
2009-06-10 06:03 151,552 a------- c:\windows\system32\nvcod.dll
2009-06-08 21:45 19,056 a---h--- c:\windows\system32\mlfcache.dat
2009-06-08 08:41 4,212 ----h--- c:\windows\system32\zllictbl.dat
2009-06-03 16:56 0 a---h--- c:\windows\system32\drivers\MsftWdf_Kernel_01007_Coinstaller_Critical.Wdf
2009-06-03 16:56 0 a---h--- c:\windows\system32\drivers\Msft_Kernel_zumbus_01007.Wdf
2009-05-24 19:17 77,423 a------- c:\windows\pchealth\helpctr\offlinecache\index.dat
2009-05-22 14:15 21,640 a------- c:\windows\system32\emptyregdb.dat
2009-05-21 11:33 410,984 a------- c:\windows\system32\deploytk.dll
2009-05-07 08:32 345,600 a------- c:\windows\system32\localspl.dll
2009-05-01 11:30 3,366,912 a------- c:\windows\system32\GPhotos.scr
2009-04-28 21:46 666,624 a------- c:\windows\system32\wininet.dll
2009-04-28 21:46 81,920 a------- c:\windows\system32\ieencode.dll
2009-04-28 09:55 70,936 a------- c:\windows\system32\PhysXLoader.dll

============= FINISH: 18:23:08.15 ===============

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#2 syler


  • Malware Response Team
  • 8,150 posts
  • Gender:Male
  • Location:Warrington, UK
  • Local time:07:23 AM

Posted 03 August 2009 - 11:25 AM

Hello and welcome to Bleeping Computer.

My name is Syler, I will be helping you to solve your Malware issues. Whilst I am helping you, I would
be grateful if you would note the following:
  • Please do not run other tools or scans unless I ask you to and follow all the steps I give you, in order.
  • Copy and paste all logs requested in you reply, Do not attach them unless asked too.
  • If you don't know or understand something, please don't hesitate to say or ask before you proceed with my instructions.
  • Please continue to work with me, until I tell you your machine appears to be clean. Absence of symptoms does not mean that everything is clear.
  • If I do not hear back from you within 5 days of my last post, then this topic will be closed.

Please download Malwarebytes' Anti-Malware from Here

Note: If you already have Malwarebytes' Anti-Malware, just update then run it.
  • Double Click mbam-setup.exe to install the application.
  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Full Scan", then click Scan (the scan may take some time to finish, so please be patient).
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy and Paste the entire report in your next reply .
Note: If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.

  • Download random's system information tool (RSIT) by random/random from here and save it to your desktop.
  • Double click on RSIT.exe to run RSIT.
  • Click Continue at the disclaimer screen.
  • Once it has finished, two logs will open. Please post the contents of both log.txt (<<will be maximized) and info.txt (<<will be minimized)
Then please post back here with the following:
  • MBAM log
  • log.txt
  • info.txt


#3 syler


  • Malware Response Team
  • 8,150 posts
  • Gender:Male
  • Location:Warrington, UK
  • Local time:07:23 AM

Posted 07 August 2009 - 06:18 PM

Due to the lack of feedback this Topic is closed.

If you need this topic reopened, please request this by sending me a PM
with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic.


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