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Strange/Extremely Slow Computers.. PLEASE HELP


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#1 lankks

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Posted 24 July 2009 - 09:07 PM

Okay. I've got two computers connected on a network, as of a couple of days ago they both started to act very strangely. Their specs are

Comp 1

E6400
2gb Corsair DDR2 RAM
9600GT
Win XP SP3

Comp 2

Williamette P4 1.8ghz (1st p4 processor)
758mb PC133 SDRAM
Radeon 9550
Win XP SP3
Now understandably the 2nd computer is rather bleep, but it wasn't this bad on Monday. It's absolutely shocking now, it's like it's buffering/lagging for a minute or so, then runs normal, then lags again. I've tried everything on your list, I've replaced the thermal paste, cleaned out the dust, crapcleaner, atf cleaner, updated all my drivers, windows, even disabled ctfmon. But it's still the same. The 1st computer isn't nearly as bad, but it did ask me to revalidate windows on the first boot.

Things I've noticed common to both computers
- On restart, it says my active desktop is disabled. I've got rainmeter running on both.
- A program called sysdiag64.exe was running on both, it created a registry key with the value MSN in the startup folder
- Both have had BSOD errors

I booted in safemode, ran eset scan on comp 2 and avg on comp 1, removed the bad registry key on both and sysdiag64.exe hasn't shown again. HJT logs on both show nothing unusual, virus scans now come empty. Performance on comp1 is better.

Anyway, I'm positive it's something nasty. Any help would be appreciated.

Edited by lankks, 24 July 2009 - 09:12 PM.


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#2 DaChew

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Posted 24 July 2009 - 10:11 PM

Please download Malwarebytes Anti-Malware (v1.39) and save it to your desktop.
alternate download link 1
alternate download link 2
If you have a previous version of MBAM, remove it via Add/Remove Programs and download a fresh copy.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you after scanning with MBAM. Please temporarily disable such programs or permit them to allow the changes.

http://www.bleepingcomputer.com/forums/t/114351/how-to-temporarily-disable-your-anti-virus-firewall-and-anti-malware-programs/
Chewy

No. Try not. Do... or do not. There is no try.

#3 lankks

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Posted 24 July 2009 - 10:27 PM

Comp 1.. Comp 2 to follow

Malwarebytes' Anti-Malware 1.39
Database version: 2498
Windows 5.1.2600 Service Pack 3

25/07/2009 1:27:04 PM
mbam-log-2009-07-25 (13-27-04).txt

Scan type: Quick Scan
Objects scanned: 91221
Time elapsed: 3 minute(s), 42 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\sysdiag64.exe (Backdoor.IRCBot) -> Quarantined and deleted successfully.

#4 DaChew

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Posted 24 July 2009 - 11:22 PM

Run this next on computer 1



Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

Edited by DaChew, 24 July 2009 - 11:23 PM.

Chewy

No. Try not. Do... or do not. There is no try.

#5 DaChew

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Posted 24 July 2009 - 11:24 PM

It would be better to not have both computers connected to the lan at the same time
Chewy

No. Try not. Do... or do not. There is no try.

#6 lankks

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Posted 24 July 2009 - 11:32 PM

Comp 2

Malwarebytes' Anti-Malware 1.39
Database version: 2498
Windows 5.1.2600 Service Pack 3

25/07/2009 2:26:51 PM
mbam-log-2009-07-25 (14-26-51).txt

Scan type: Quick Scan
Objects scanned: 86334
Time elapsed: 10 minute(s), 33 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\sysdiag64.exe (Backdoor.IRCBot) -> Quarantined and deleted successfully.

#7 DaChew

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Posted 24 July 2009 - 11:37 PM

Do the same with SAS on computer 2
Chewy

No. Try not. Do... or do not. There is no try.

#8 lankks

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Posted 25 July 2009 - 02:12 AM

Comp 1.. nothing!

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 07/25/2009 at 04:32 PM

Application Version : 4.26.1006

Core Rules Database Version : 4019
Trace Rules Database Version: 1959

Scan type : Complete Scan
Total Scan Time : 01:39:22

Memory items scanned : 224
Memory threats detected : 0
Registry items scanned : 6959
Registry threats detected : 0
File items scanned : 86209
File threats detected : 3

Adware.Tracking Cookie
C:\Documents and Settings\Aleksis\Cookies\aleksis@atdmt[3].txt
C:\Documents and Settings\Aleksis\Cookies\aleksis@atdmt[2].txt

Unclassified.Unknown Origin
C:\QOOBOX\QUARANTINE\C\WINDOWS\SYSTEM32\INDT2.SYS.VIR

#9 DaChew

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Posted 25 July 2009 - 02:17 AM

Run complete scans on both computers with MBAM after updating.

Which computer was that SAS log from?
Chewy

No. Try not. Do... or do not. There is no try.

#10 lankks

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Posted 25 July 2009 - 03:52 AM

That was from comp1, here's comp 2.

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 07/25/2009 at 06:32 PM

Application Version : 4.26.1006

Core Rules Database Version : 4019
Trace Rules Database Version: 1894

Scan type : Complete Scan
Total Scan Time : 03:26:20

Memory items scanned : 214
Memory threats detected : 0
Registry items scanned : 5987
Registry threats detected : 0
File items scanned : 113242
File threats detected : 1

Adware.Tracking Cookie
C:\Documents and Settings\Aleksis\Cookies\aleksis@atdmt[2].txt

Will run complete scans, I'm doubtful anything will turn up though.

#11 lankks

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Posted 25 July 2009 - 05:27 AM

mbam for comp 1

Malwarebytes' Anti-Malware 1.39
Database version: 2498
Windows 5.1.2600 Service Pack 3

25/07/2009 8:27:01 PM
mbam-log-2009-07-25 (20-27-01).txt

Scan type: Full Scan (C:\|J:\|K:\|)
Objects scanned: 339856
Time elapsed: 1 hour(s), 6 minute(s), 36 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
j:\program files\ea sports\FIFA 09\rld-fi9k.exe (Malware.Packer) -> Quarantined and deleted successfully.

#12 DaChew

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Posted 25 July 2009 - 06:26 AM

On computer 2 run this little tool and let me see the log

http://www.alexnolan.net/software/SysSpec.exe


and again on 2

Please download and run Processexplorer


http://technet.microsoft.com/en-us/sysinte...s/bb896653.aspx

Under file and save as, create a log and post here

copy and paste into a reply
Chewy

No. Try not. Do... or do not. There is no try.

#13 lankks

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Posted 25 July 2009 - 07:53 AM

mbam on comp 2

Malwarebytes' Anti-Malware 1.39
Database version: 2498
Windows 5.1.2600 Service Pack 3

25/07/2009 10:48:16 PM
mbam-log-2009-07-25 (22-48-16).txt

Scan type: Full Scan (C:\|F:\|J:\|K:\|)
Objects scanned: 222599
Time elapsed: 1 hour(s), 1 minute(s), 30 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
j:\downloads\applications\divx 6.8.0.11+ keymaker\Keymaker.exe (Malware.Packer) -> Quarantined and deleted successfully.
j:\downloads\cryptload_1.1.6\cryptload_1.1.6\router\fritz!box\nc.exe (PuP.Keylogger) -> Quarantined and deleted successfully.

Comp2 sysspec

Windows: Microsoft Windows XP Professional 5.1.2600 Service Pack 3
Internet Explorer: 8.0.6001.18702
Memory (RAM): 768 MB
CPU Info: Intel® Pentium® 4 CPU 1.80GHz
CPU Speed: 1797.3 MHz
Sound card: SRS Labs Audio Sandbox
Display Adapters: ATI Radeon 9550 / X1050 Series | ATI Radeon 9550 / X1050 Series Secondary | NetMeeting driver | RDPDD Chained DD
Monitors: 1
Screen Resolution: 1024 X 768 - 32 bit
Network: Network Present
Network Adapters: NETGEAR GA311 Gigabit Adapter - Packet Scheduler Miniport
CD / DVD Drives: D: LITE-ON LTR-24102B | E: QM3394L OQQ075I
COM Ports: COM1 | COM2
LPT Ports: LPT1
Mouse: 5 Button Wheel Mouse Present
Hard Disks: C: 22.5GB | F: 37.3GB | J: 205.1GB | K: 70.6GB
Hard Disks - Free: C: 3.6GB | F: 27.3GB | J: 46.0GB | K: 11.3GB
USB Controllers: 2 host controllers.
Firewire (1394): Not Detected
PCMCIA (Laptops): Not Installed
Manufacturer: Award Software International, Inc.
Product Make:
AC Power Status: OnLine
BIOS Info: AT/AT COMPATIBLE | 11/15/01 | GBT - 30302e32
Time Zone: AUS Eastern Standard Time
Battery: No Battery
Motherboard: Giga-Byte Technology Co., LTD 8IDX
Modem: SAMSUNG Mobile Modem #2

:
Comp2 process

Process PID CPU Description Company Name
System Idle Process 0 91.04
Interrupts n/a Hardware Interrupts
DPCs n/a Deferred Procedure Calls
System 4 2.99
smss.exe 652 Windows NT Session Manager Microsoft Corporation
csrss.exe 808 Client Server Runtime Process Microsoft Corporation
winlogon.exe 904 Windows NT Logon Application Microsoft Corporation
services.exe 964 2.99 Services and Controller app Microsoft Corporation
ati2evxx.exe 1180 ATI External Event Utility EXE Module ATI Technologies Inc.
svchost.exe 1200 Generic Host Process for Win32 Services Microsoft Corporation
wmiprvse.exe 4008 WMI Microsoft Corporation
svchost.exe 1292 Generic Host Process for Win32 Services Microsoft Corporation
svchost.exe 1404 Generic Host Process for Win32 Services Microsoft Corporation
wuauclt.exe 3224 Windows Update Automatic Updates Microsoft Corporation
svchost.exe 1468 Generic Host Process for Win32 Services Microsoft Corporation
svchost.exe 1596 Generic Host Process for Win32 Services Microsoft Corporation
vsmon.exe 1840 TrueVector Service Check Point Software Technologies LTD
spoolsv.exe 1532 Spooler SubSystem App Microsoft Corporation
LVPrcSrv.exe 440 Logitech LVPrcSrv Module. Logitech Inc.
mDNSResponder.exe 1360 Bonjour Service Apple Inc.
ekrn.exe 1872 Eset Service ESET
jqs.exe 2004 Java™ Quick Starter Service Sun Microsystems, Inc.
LVComSer.exe 216 Logitech Video COM Service Logitech Inc.
LVComSer.exe 2464 Logitech Video COM Service Logitech Inc.
PDAgent.exe 928 PDAgent Module Raxco Software, Inc.
svchost.exe 1868 Generic Host Process for Win32 Services Microsoft Corporation
TUProgSt.exe 1928 TuneUp Program Statistics Service TuneUp Software
PDEngine.exe 1640 PDEngine Module Raxco Software, Inc.
alg.exe 2980 Application Layer Gateway Service Microsoft Corporation
svchost.exe 308 Generic Host Process for Win32 Services Microsoft Corporation
lsass.exe 976 LSA Shell (Export Version) Microsoft Corporation
ati2evxx.exe 1716 ATI External Event Utility EXE Module ATI Technologies Inc.
explorer.exe 264 Windows Explorer Microsoft Corporation
egui.exe 3388 Eset GUI ESET
zlclient.exe 3492 1.49 ZoneAlarm Client Check Point Software Technologies LTD
RocketDock.exe 1432
chrome.exe 3084 Google Chrome Google Inc.
chrome.exe 3572 Google Chrome Google Inc.
chrome.exe 1252 Google Chrome Google Inc.
chrome.exe 3928 Google Chrome Google Inc.
SysSpec.exe 3984
WinRAR.exe 3804 WinRAR archiver Alexander Roshal
procexp.exe 1684 1.49 Sysinternals Process Explorer Sysinternals - www.sysinternals.com
GA311.exe 2424 NETGEAR GA311 Configuration Utility
Rainmeter.exe 2572
sndvol32.exe 2652 Volume Control Microsoft Corporation
mbam.exe 1256 Malwarebytes' Anti-Malware Malwarebytes Corporation
notepad.exe 2888 Notepad Microsoft Corporation
MOM.exe 3248 Catalyst Control Center: Monitoring program Advanced Micro Devices Inc.
CCC.exe 2684 Catalyst Control Centre: Host application ATI Technologies Inc.
GoogleCrashHandler.exe 2328 Google Installer Google Inc.

#14 DaChew

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Posted 25 July 2009 - 08:12 AM

This is for the slowest computer(2)

I would get rid of the rocketdoc, googlecrashhandler and turn off the ati catalyst control center

Your C drive is too full for optimum performance, move some data to another drive with more space, have you flushed system restore points and done a defrag?

Now you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been backed up, renamed and saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok". Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" tab, then click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista Users can refer to these links: Create a New Restore Point and Disk Cleanup.
Chewy

No. Try not. Do... or do not. There is no try.

#15 lankks

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Posted 25 July 2009 - 09:59 AM

Well, the problem with drivespace is of my own doing. I partitioned it short when I last reformatted my computer. I install the vast majority of my programs on drive j, it's pretty much as low as I can get it.

Ahh, rocketdock is pretty much non-negotiable to me, also CCC since I use it to tweak with my brightness settings. And google update doesn't seem to be in my services list, but chrome is my default browser so I'm not too fussed.

I've noticed a markable improvement though, especially since sysdiag64 was deleted. The computer is running alot faster.

Also, I erased my system restore and all my temp files after I ran the first scan on both computers.




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