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Can't get rid of lopdotcom, hijackthis log


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8 replies to this topic

#1 wedgie22

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Posted 12 July 2005 - 02:32 AM

hi, I have webroot spysweeper on my computer and whenever I run it it finds lopdotcom and says it has removed it. Doesn't seem to be completely removing it tho, if at all. Have run hijackthis and the following is the log, is anything there that shouldn't be? thanks.

Logfile of HijackThis v1.99.1
Scan saved at 8:16:43 AM, on 7/12/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Valve\Steam\Steam.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Shareaza\Shareaza.exe
C:\Program Files\Internet Explorer\iexplore.exe
c:\progra~1\intern~1\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Hijack This\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ntlworld.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ntlworld.com
O2 - BHO: (no name) - {B85A340F-C654-7183-26F3-38DFEC39F64D} - C:\DOCUME~1\Anyuser\APPLIC~1\Burndrv\Bits Ford.exe
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /startintray
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Steam] C:\Program Files\Valve\Steam\\Steam.exe -silent
O4 - HKCU\..\Run: [wave load] C:\DOCUME~1\Anyuser\APPLIC~1\PROGRA~1\defymealwma.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

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#2 ddeerrff

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Posted 13 July 2005 - 07:56 PM

Hello wedgie22 and welcome to BleepingComputer.


Configure Windows to enable viewing of Hidden and System files.

Start HJT and click on the SCAN button. Put a check mark in front of the following lines if they still show:

O2 - BHO: (no name) - {B85A340F-C654-7183-26F3-38DFEC39F64D} - C:\DOCUME~1\Anyuser\APPLIC~1\Burndrv\Bits Ford.exe

O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKCU\..\Run: [wave load] C:\DOCUME~1\Anyuser\APPLIC~1\PROGRA~1\defymealwma.exe

With ALL OTHER WINDOWS CLOSED, click on Fix Checked.


Open Windows Explorer (Windows key+e), navigate to and delete the following files and folders (Don't be concerned if they can not be found):

C:\DOCUME~1\Anyuser\APPLIC~1\Burndrv\ <--Folder

C:\DOCUME~1\Anyuser\APPLIC~1\PROGRA~1\defymealwma.exe <--File

"~1" represents additional characters beyond the 8 allowed by short file names. Please check and post the complete path name for the following folder:

C:\Documents and Settings\Anyuser\Application Data\PROGRA~1\


I need you to check for hidden scheduled tasks that may be reinstalling LOP.

Open Notepad, (Start button, click on Run, type in Notepad, and click OK) copy & pastes the following block of text into Notepad.

dir c:\windows\tasks /a > sched.txt
notepad sched.txt
del sched.txt


Click on 'File', then 'Save as'
Select 'Save as type:' as All Files,
Save the file to the desktop as sched.bat. Close Notepad.

Double click on sched.bat and a notepad file should open. Copy the contents of that file to your next post.
Derfram
~~~~~~

#3 wedgie22

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Posted 15 July 2005 - 02:13 AM

C:\Documents and Settings\Anyuser\Application Data\program rect long





Volume in drive C has no label.
Volume Serial Number is 4C16-4247

Directory of c:\windows\tasks

07/12/2005 08:00 AM <DIR> .
07/12/2005 08:00 AM <DIR> ..
07/15/2005 08:00 AM 268 ADED51FD918AC45D.job
08/23/2001 01:00 PM 65 desktop.ini
02/11/2005 09:08 PM 534 Norton AntiVirus - Scan my computer - Anyuser.job
07/15/2005 08:05 AM 6 SA.DAT
07/12/2005 11:30 AM 368 Symantec NetDetect.job
5 File(s) 1,241 bytes
2 Dir(s) 56,552,075,264 bytes free




thanks for the help

#4 ddeerrff

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Posted 15 July 2005 - 09:44 AM

C:\Documents and Settings\Anyuser\Application Data\program rect long

Delete this folder.


Looks like we've got one hidden task that doesn't belong there. Let's get rid of it:

Open Notepad, copy & paste the following into Notepad:

attrib -h C:\windows\tasks\ADED51FD918AC45D.job
del C:\windows\tasks\ADED51FD918AC45D.job
dir c:\windows\tasks /a > sched.txt
notepad sched.txt
del sched.txt


Save it to your desktop as Remjob.bat. Close Notepad.

Run Remjob.bat by double clicking on it. Post the resulting text file in your next post along with a fresh HJT log.
Derfram
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#5 wedgie22

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Posted 18 July 2005 - 12:44 AM

Volume in drive C has no label.
Volume Serial Number is 4C16-4247

Directory of c:\windows\tasks

07/18/2005 06:41 AM <DIR> .
07/18/2005 06:41 AM <DIR> ..
08/23/2001 01:00 PM 65 desktop.ini
02/11/2005 09:08 PM 534 Norton AntiVirus - Scan my computer - Anyuser.job
07/18/2005 06:30 AM 6 SA.DAT
07/16/2005 11:30 AM 368 Symantec NetDetect.job
4 File(s) 973 bytes
2 Dir(s) 56,478,625,792 bytes free




Logfile of HijackThis v1.99.1
Scan saved at 6:42:50 AM, on 7/18/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Valve\Steam\Steam.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\wbem\wmiprvse.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\AtomixMP3\atomixmp3.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Hijack This\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ntlworld.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ntlworld.com
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /startintray
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Steam] C:\Program Files\Valve\Steam\\Steam.exe -silent
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

#6 ddeerrff

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Posted 18 July 2005 - 12:49 AM

Looks clean. How are things running?
Derfram
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#7 wedgie22

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Posted 20 July 2005 - 01:51 AM

Seems to be ok now. Have run spysweeper and norton and they don't find anything anymore. Hopefully it will stay like that for a while at least. thanks for the help

#8 ddeerrff

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Posted 20 July 2005 - 12:00 PM

Log looks clean...great job!

Keep HijackThis along with it's backup folder for a bit just in case there arises a need for the backup files it has created. Any other tools we downloaded or files we created can be uninstalled or deleted. If we have enabled viewing of Hidden and System files, go back and re-hide these files.

If this is a Windows XP system: After you have used your machine a while, and are confident that all is well, we can do a little final cleanup.

Purge Restore points:

XP System Restore periodically creates a partial system backup. It is quite likely that some of the now removed malware has been 'backed up' in those files.

Disable System Restore by following the instructions here,
Reboot,
Re-enble System Restore by following the instructions here.

Run Disk Cleanup

Click on the Start button and then on Run. Type in cleanmgr then click on OK. Be sure the (C:) drive is selected and click OK. It may take a bit for "Compress old files" to complete. Check all the boxes and click on OK, then OK again.

Now that you are clean, please follow these steps in order to keep your computer safe and secure:

How did I get infected?, With steps so it does not happen again!
Simple and easy ways to keep your computer safe and secure on the Internet

Glad we were able to be of help.
Derfram
~~~~~~

#9 ddeerrff

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Posted 27 July 2005 - 02:44 PM

Since your problem appears to be resolved, this thread will now be closed. If you need this topic reopened, please contact a member of the HJT Team and we will reopen it for you. Include the address of this thread in your request. If you should have a new issue, please start a new topic. This applies only to the original topic starter. Everyone else please begin a New Topic.
Derfram
~~~~~~




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