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Multiple infections? [Moved]


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#1 Jeff2009

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Posted 24 July 2009 - 04:53 PM

I continue to have popups telling me that I have various infections, and to download a particular software for $$$. I have sporadic Internet access since this invasion. As a matter of fact, this is my third attempt to get this written to you.

Here are some of the popups:

"Virus.Win32. Hala.a"; "Virus.Win32.Gpcode.ak"; "Security Center Alert = Net-Worm.Win32.Mytob.t"; "Nt-Worm.Win.DipNet.d; Spyware trying to steal payment details of your credit cards, bank account, etc."; "You Trojan-Downloader.JS.Multi.ca"; ...

My email is Removed

Thank you for any help.

Jeff

Edited by The weatherman, 24 July 2009 - 05:21 PM.
Removed email address to protect the member from spam bots~ Tw


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#2 Orange Blossom

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Posted 24 July 2009 - 05:33 PM

As no logs have been posted, I am shifting this topic from the specialized HiJack This forum to the Am I Infected forum.

==>PLEASE DO NOT NOW POST LOGS<== unless a log is specifically requested.
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript

#3 Computer Pro

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Posted 24 July 2009 - 05:38 PM

Hello and welcome to Bleeping Computer.

Please subscribe to your topic so that you will be notified as soon as I post a reply, instead of you having to check the topic all of the time. This will allow you to get an email notification when I reply.

To subscribe, go to your topic, and at the top right hand corner by your first post, click the Options button and then click Track this topic. The bullet the immediate notification bubble. Then press submit.



Lets take a look with Malwarebytes

Please download Malwarebytes' Anti-Malware from here:
Malwarebytes
Please rename the file BEFORE downloading to zztoy.exe instead of mbam-setup.exe

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.

Double Click zztoy.exe to install the application.
* Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select "Perform Full Scan", then click Scan.
* The scan may take some time to finish,so please be patient.
* When the scan is complete, click OK, then Show Results to view the results.
* Make sure that everything is checked, and click Remove Selected.
* When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
* The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
* Copy&Paste the entire MBAM report (even if it does not find anything) in your next reply

Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.


If Malwarebytes won't install or run

Some types of malware will disable MBAM and other security tools. If MBAM will not install, try renaming it. Right-click on the mbam-setup.exe file and change the .exe extension to .bat, .com, .pif, or .scr and then double-click on it to run.

If after installation, MBAM will not run, open the Malwarebytes' Anti-Malware folder in Program Files, right-click on mbam.exe and change the .exe as noted above. Then double-click on it to run.
Computer Pro

#4 Jeff2009

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Posted 25 July 2009 - 12:27 AM

In an effort to SUBSCRIBE to my topic, I clicked OPTIONS, then TRACK THIS TOPIC. I continue to get an error message stating I am already in that forum? Please advise, in order to receive emails?

Thanks...Jeff

#5 Computer Pro

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Posted 25 July 2009 - 12:58 AM

If you are already subscribed, then its fine. Please follow my Malwarebytes instructions
Computer Pro

#6 Jeff2009

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Posted 25 July 2009 - 12:08 PM

Hello:

My PC is locking up and requiring many reboots. Now my desktop icons are not loading up and I continue to get a popup from Windows/Microsoft saying in order to protect my computer, various applications will not load.

In order to write this to you, I connected an old harddrive into my machine to respond and let you know that I am trying to comply with your instructions for Malware removal, but I am having some problems accessing the infected hard drive.

I received your latest email notification on my Blackberry, which caused me to hook up this old hard drive. I am now preparing to reattach the infected hard drive to attempt download of the Malware Removal program.

Thank you for your patience.

Jeff

#7 Computer Pro

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Posted 25 July 2009 - 12:12 PM

Your welcome. Maybe you could download the program from the usable hard drive and then write it to a CD or USB stick, then plug it into the infected hard drive?
Computer Pro

#8 Jeff2009

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Posted 25 July 2009 - 01:36 PM

Hello, again:

In order to converse with you, I have reinstalled my old hard drive.

Here is what I encounter when attempting to access my infected hard drive:

1. After multiple reboots, I first encounter several popups which state "Logonui.exe Application Error". I click the Cancel button until all of the popups cease.
2. My Username and Password box displays, and I logon successfully.
3. My wallpaper displays, but no START button or icons. Instead, I get a popup that states, "Data Execution Prevention - Microsoft Windows". The only option I have is "OK". I must reboot at this point. Othertimes, I get "Userinit Logon Application has encountered a problem and needs to close."

Only once did I successfully access my infected hard drive where I could download MBAM Setup as ZZTOY.exe. However, the file still wanted to open as "Malware Anti-...exe", and I did not see how to change its name. Therefore, I allowed it proceed as it wanted. The MBAM file appeared to install but would not run. After a period of time waiting for some indication that it was running, I tried to delete the ZZToy folder and start over. But, I kept getting a popup stating, "Cannot Delete mba?ext.dll Access is Denied." I was forced to reboot my PC. Since then, I have not been able to access my infected drive.

If I connect both my old (good) hard drive and my infected hard drive to my PC, and boot up with my old hard drive, can I run MBAM from my good hard drive, but direct it to scan my infected hard drive?

#9 Computer Pro

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Posted 25 July 2009 - 01:53 PM

yes you can do that. To do so please run a Malwarbytes full scan, and make sure that you select to scan the infected drive's location
Computer Pro

#10 Jeff2009

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Posted 25 July 2009 - 01:57 PM

I did not receive your email, but logged back on to this site. Thanks, I will try that. I successfully got back onto my infected drive, and saved MBAM as ZZToy, but it will not run; no matter what I do. I will check back with you later....thanks, again!

#11 Computer Pro

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Posted 25 July 2009 - 01:59 PM

Try this for the infected drive before you try to access the infected hard drive from the clean drive:


let's try Fatdcuk's fix.

Please navigate to the MBAM folder located in the Program Files directory.

Locate MBAM.exe and rename it to winlogon.exe

Once renamed double click on the file to open MBAM and select Quick Scan

At the end of the scan click Remove Selected and then reboot.


Post the scan log. The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
Computer Pro

#12 Jeff2009

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Posted 25 July 2009 - 02:06 PM

I will disconnect this connection (old hard drive) and try what you suggest. I have yet to get the the point where I was asked to SCAN anything. I hit INSTALL, and everything ceases at that point.

Do you still want me to try what you suggested?

I will wait a few minutes for your reply before I disconnect this connection.

Thanks...

#13 Computer Pro

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Posted 25 July 2009 - 02:18 PM

Yes, please try my suggestion first as it might save some trouble, but then if it doesnt work, then install Malwarbytes on the clean drive and then scan the infected one
Computer Pro

#14 Jeff2009

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Posted 25 July 2009 - 11:50 PM

Hello:

I have run MBAM twice over my infected drive and have two logs. However, I saved it the desktop of my infected hard drive, which I cannot access; and, I am not finding a copy of it in my MBAM Logs? I will continue trying to access my infected hard drive and make that post ASAP.

For the first scan, I had to bootup my PC with my old hard drive and direct the scan for the infected drive. After about 8 hours of trying, I was able to bootup my PC from my infected hard drive, and run MBAM a second time.

Even after rebooting my PC, I am still having the same issues. As a matter of fact, I had to reinstall my old hard drive to write this note:

SCAN 1:

Malwarebytes' Anti-Malware 1.39
Database version: 2500
Windows 5.1.2600 Service Pack 2

7/25/2009 4:02:44 PM
mbam-log-2009-07-25 (16-02-44).txt

Scan type: Full Scan (G:\|)
Objects scanned: 173116
Time elapsed: 1 hour(s), 9 minute(s), 43 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 14

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
g:\documents and settings\Jeff\application data\pridl\pridl.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
g:\documents and settings\Jeff\local settings\temporary internet files\Content.IE5\UZI9FK6T\mr[1].txt (Trojan.TDSS) -> Quarantined and deleted successfully.
g:\documents and settings\Jeff\my documents\CD's\hiren'sbootcd6 (e)\utils\norton utilities 2002\NU\SYSDOC32.EXE (Trojan.Dropper) -> Quarantined and deleted successfully.
g:\documents and settings\Jeff\my documents\CD's\norton systemworks 2003\NU\SYSDOC32.EXE (Trojan.Dropper) -> Quarantined and deleted successfully.
g:\Qoobox\quarantine\C\WINDOWS\system32\MSINET.oca.vir (Rogue.Trace) -> Quarantined and deleted successfully.
g:\system volume information\_restore{862e848c-5d75-4456-8d33-be0ee1310d86}\RP410\A0052698.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
g:\WINDOWS\system32\UACbrrkwprwvb.dll (Trojan.TDSS) -> Quarantined and deleted successfully.
g:\WINDOWS\system32\UACtivkipfidm.dll (Trojan.TDSS) -> Quarantined and deleted successfully.
g:\WINDOWS\Temp\Installer.exe (Rogue.ProtectionSystem) -> Quarantined and deleted successfully.
g:\WINDOWS\Temp\uac3365.tmp (Trojan.FakeAlert) -> Quarantined and deleted successfully.
g:\WINDOWS\Temp\uac4121.tmp (Rogue.ProtectionSystem) -> Quarantined and deleted successfully.
g:\WINDOWS\Temp\uac669f.tmp (Trojan.FakeAlert) -> Quarantined and deleted successfully.
g:\WINDOWS\Temp\uac746a.tmp (Rogue.ProtectionSystem) -> Quarantined and deleted successfully.
g:\WINDOWS\Temp\VRT4B.tmp (Malware.Tool) -> Quarantined and deleted successfully.

SCAN 2:

CANNOT FIND THIS LOG IN THE MBAM LOG.

#15 Jeff2009

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Posted 26 July 2009 - 09:15 AM

I ran MBAM a third and fouth time. The posts are as follows:

Scan 3:
Malwarebytes' Anti-Malware 1.39
Database version: 2500
Windows 5.1.2600 Service Pack 2

7/26/2009 2:04:43 AM
mbam-log-2009-07-26 (02-04-43).txt

Scan type: Full Scan (C:\|F:\|G:\|H:\|)
Objects scanned: 327618
Time elapsed: 1 hour(s), 53 minute(s), 42 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 8

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
g:\documents and settings\Jeff\local settings\temporary internet files\Content.IE5\TMBZ0UZD\install.48349[1].exe (Trojan.Downloader) -> Quarantined and deleted successfully.
g:\documents and settings\Jeff\local settings\temporary internet files\Content.IE5\UZI9FK6T\dailybucks_install[1].exe (Rogue.SystemSecurity) -> Quarantined and deleted successfully.
g:\documents and settings\Jeff\local settings\temporary internet files\Content.IE5\YDPJ736U\mr[1].txt (Trojan.TDSS) -> Quarantined and deleted successfully.
g:\system volume information\_restore{862e848c-5d75-4456-8d33-be0ee1310d86}\RP410\A0052701.dll (Trojan.TDSS) -> Quarantined and deleted successfully.
g:\system volume information\_restore{862e848c-5d75-4456-8d33-be0ee1310d86}\RP410\A0052704.dll (Trojan.TDSS) -> Quarantined and deleted successfully.
g:\WINDOWS\system32\UACbrrkwprwvb.dll (Trojan.TDSS) -> Quarantined and deleted successfully.
g:\WINDOWS\system32\UACtivkipfidm.dll (Trojan.TDSS) -> Quarantined and deleted successfully.
g:\WINDOWS\Temp\UAC83e0.tmp (Trojan.TDSS) -> Quarantined and deleted successfully.

Scan 4:
Malwarebytes' Anti-Malware 1.39
Database version: 2500
Windows 5.1.2600 Service Pack 2

7/26/2009 9:10:40 AM
mbam-log-2009-07-26 (09-10-40).txt

Scan type: Full Scan (G:\|)
Objects scanned: 173479
Time elapsed: 1 hour(s), 11 minute(s), 20 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
g:\system volume information\_restore{862e848c-5d75-4456-8d33-be0ee1310d86}\RP410\A0054816.dll (Trojan.TDSS) -> Quarantined and deleted successfully.
g:\system volume information\_restore{862e848c-5d75-4456-8d33-be0ee1310d86}\RP410\A0054818.dll (Trojan.TDSS) -> Quarantined and deleted successfully.




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