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smartwebprinting oc - how do i get rid?


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#1 blue100

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Posted 24 July 2009 - 02:15 PM

I think this is a virus or trojan. Appeared recently and pops up everytime i try to change webpage. Any suggestions on how to get rid of it. I have malaware removal software but it isn't identying it as a problem. i am not a techie at all so any help in simple steps would be really appreciated.

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#2 Computer Pro

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Posted 24 July 2009 - 02:23 PM

Hello and welcome to Bleeping Computer.

Please subscribe to your topic so that you will be notified as soon as I post a reply, instead of you having to check the topic all of the time. This will allow you to get an email notification when I reply.

To subscribe, go to your topic, and at the top right hand corner by your first post, click the Options button and then click Track this topic. The bullet the immediate notification bubble. Then press submit.



Lets take a look with Malwarebytes

Please download Malwarebytes' Anti-Malware from here:
Malwarebytes
Please rename the file BEFORE downloading to zztoy.exe instead of mbam-setup.exe

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.

Double Click zztoy.exe to install the application.
* Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select "Perform Full Scan", then click Scan.
* The scan may take some time to finish,so please be patient.
* When the scan is complete, click OK, then Show Results to view the results.
* Make sure that everything is checked, and click Remove Selected.
* When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
* The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
* Copy&Paste the entire MBAM report (even if it does not find anything) in your next reply

Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.


If Malwarebytes won't install or run

Some types of malware will disable MBAM and other security tools. If MBAM will not install, try renaming it. Right-click on the mbam-setup.exe file and change the .exe extension to .bat, .com, .pif, or .scr and then double-click on it to run.

If after installation, MBAM will not run, open the Malwarebytes' Anti-Malware folder in Program Files, right-click on mbam.exe and change the .exe as noted above. Then double-click on it to run.
Computer Pro

#3 blue100

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Posted 24 July 2009 - 02:53 PM

Thank you! Log is below. Haven't logged out yet, but will do now and see how we go.

Blue100

Malwarebytes' Anti-Malware 1.39
Database version: 2494
Windows 5.1.2600 Service Pack 2

24/07/2009 20:50:57
mbam-log-2009-07-24 (20-50-57).txt

Scan type: Full Scan (C:\|D:\|)
Objects scanned: 156036
Time elapsed: 16 minute(s), 30 second(s)

Memory Processes Infected: 1
Memory Modules Infected: 1
Registry Keys Infected: 22
Registry Values Infected: 3
Registry Data Items Infected: 0
Folders Infected: 6
Files Infected: 29

Memory Processes Infected:
C:\Program Files\MalwareRemovalBot\MalwareRemovalBot.exe (Rogue.MalwareRemovalBot) -> Unloaded process successfully.

Memory Modules Infected:
C:\WINDOWS\system32\ecfafafbabd.dll (Worm.AutoRun) -> Delete on reboot.

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\ecfafafbabd (Worm.AutoRun) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{1d216076-93c9-477f-9bc7-9c39ad31640b} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{1428a472-5260-404e-9977-7ecdf1daf936} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{07b18ea1-a523-4961-b6bb-170de4475cca} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{00a6faf1-072e-44cf-8957-5838f569a31d} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{9d3cf193-58e5-40d5-ba60-233f4c216e37} (Rogue.MalwareRemovalBot) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{f70f6880-3a4b-11de-8230-0b7c55d89593} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Installer\UpgradeCodes\50e90ec4ec063d44bb935a0d02415732 (Rogue.MalwareBot) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{1d216076-93c9-477f-9bc7-9c39ad31640b} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{2502bbd0-d73b-11dd-b4ec-cebf56d89593} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{1428a472-5260-404e-9977-7ecdf1daf936} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{f70f6880-3a4b-11de-8230-0b7c55d89593} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes\50e90ec4ec063d44bb935a0d02415732 (Rogue.MalwareBot) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ControlPanel\NameSpace\{9d3cf193-58e5-40d5-ba60-233f4c216e37} (Rogue.MalwareRemovalBot) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\1f26a7a704abd8f4f8801f37167d691f (Rogue.MalwareBot) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\aa02c0f5889834c42886c1a98ea53266 (Rogue.MalwareBot) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\b575e3c1288dd9e4a83e9e064562cdc1 (Rogue.MalwareBot) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\d37f1f5d110c2ea4c85ec64e702394b9 (Rogue.MalwareBot) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\MalwareRemovalBot (Rogue.MalwareRemovalBot) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\TypeLib\{6c5ba655-5cec-47bb-a6d3-82a4afe7da87} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{43143878-efed-4d03-b1f8-b8a5e5520109} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{6b3e26a3-c1e2-4125-8c8f-f1303f748c3a} (Trojan.BHO) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders\c:\program files\malwareremovalbot\(default) (Rogue.MalwareRemovalBot) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders\c:\documents and settings\all users\start menu\programs\malwareremovalbot\(default) (Rogue.MalwareRemovalBot) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\MalwareRemovalBot (Rogue.MalwareRemovalBot) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Program Files\MalwareRemovalBot (Rogue.MalwareRemovalBot) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Start Menu\Programs\MalwareRemovalBot (Rogue.MalwareRemovalBot) -> Quarantined and deleted successfully.
C:\Documents and Settings\Niamh\Application Data\MalwareRemovalBot (Rogue.MalwareRemovalBot) -> Quarantined and deleted successfully.
c:\documents and settings\Niamh\application data\malwareremovalbot\Log (Rogue.MalwareRemovalBot) -> Quarantined and deleted successfully.
c:\documents and settings\Niamh\application data\malwareremovalbot\Quarantine (Rogue.MalwareRemovalBot) -> Quarantined and deleted successfully.
c:\documents and settings\Niamh\application data\malwareremovalbot\Settings (Rogue.MalwareRemovalBot) -> Quarantined and deleted successfully.

Files Infected:
C:\WINDOWS\system32\ecfafafbabd.dll (Worm.AutoRun) -> Delete on reboot.
c:\system volume information\_restore{967c8109-3565-4e5a-840d-e3a52897dbca}\RP217\A0009541.dll (Trojan.BHO) -> Quarantined and deleted successfully.
c:\system volume information\_restore{967c8109-3565-4e5a-840d-e3a52897dbca}\RP217\A0009549.dll (Trojan.BHO) -> Quarantined and deleted successfully.
c:\system volume information\_restore{967c8109-3565-4e5a-840d-e3a52897dbca}\RP223\A0009698.dll (Trojan.BHO) -> Quarantined and deleted successfully.
c:\system volume information\_restore{967c8109-3565-4e5a-840d-e3a52897dbca}\RP226\A0009766.dll (Trojan.BHO) -> Quarantined and deleted successfully.
c:\system volume information\_restore{967c8109-3565-4e5a-840d-e3a52897dbca}\RP228\A0009998.dll (Trojan.BHO) -> Quarantined and deleted successfully.
c:\system volume information\_restore{967c8109-3565-4e5a-840d-e3a52897dbca}\RP238\A0010386.dll (Trojan.BHO) -> Quarantined and deleted successfully.
c:\system volume information\_restore{967c8109-3565-4e5a-840d-e3a52897dbca}\RP238\A0010403.dll (Trojan.BHO) -> Quarantined and deleted successfully.
c:\system volume information\_restore{967c8109-3565-4e5a-840d-e3a52897dbca}\RP241\A0010449.rbf (Rogue.SpyCleaner) -> Quarantined and deleted successfully.
c:\system volume information\_restore{967c8109-3565-4e5a-840d-e3a52897dbca}\RP243\A0010536.dll (Trojan.BHO) -> Quarantined and deleted successfully.
c:\system volume information\_restore{967c8109-3565-4e5a-840d-e3a52897dbca}\RP207\A0009221.dll (Rogue.Multiple) -> Quarantined and deleted successfully.
c:\WINDOWS\system32\2e683f9204c49ef08c36abef5de0eade.sys (Rootkit.Agent) -> Quarantined and deleted successfully.
c:\WINDOWS\system32\c4c23ce1b86acaa31b08bd0f6c545b67.exe (Trojan.Agent) -> Quarantined and deleted successfully.
c:\program files\malwareremovalbot\DataBase.ref (Rogue.MalwareRemovalBot) -> Quarantined and deleted successfully.
c:\program files\malwareremovalbot\MalwareRemovalBot.exe (Rogue.MalwareRemovalBot) -> Quarantined and deleted successfully.
c:\program files\malwareremovalbot\MalwareRemovalBot.url (Rogue.MalwareRemovalBot) -> Quarantined and deleted successfully.
c:\program files\malwareremovalbot\vistaCPtasks.xml (Rogue.MalwareRemovalBot) -> Quarantined and deleted successfully.
c:\documents and settings\all users\start menu\Programs\malwareremovalbot\MalwareRemovalBot on the Web.lnk (Rogue.MalwareRemovalBot) -> Quarantined and deleted successfully.
c:\documents and settings\all users\start menu\Programs\malwareremovalbot\MalwareRemovalBot.lnk (Rogue.MalwareRemovalBot) -> Quarantined and deleted successfully.
c:\documents and settings\Niamh\application data\malwareremovalbot\fp.dat (Rogue.MalwareRemovalBot) -> Quarantined and deleted successfully.
c:\documents and settings\Niamh\application data\malwareremovalbot\Log\2009 Jul 24 - 01_16_06 PM_953.log (Rogue.MalwareRemovalBot) -> Quarantined and deleted successfully.
c:\documents and settings\Niamh\application data\malwareremovalbot\Log\2009 Jul 24 - 05_03_57 PM_937.log (Rogue.MalwareRemovalBot) -> Quarantined and deleted successfully.
c:\documents and settings\Niamh\application data\malwareremovalbot\Log\2009 Jul 24 - 08_01_46 PM_203.log (Rogue.MalwareRemovalBot) -> Quarantined and deleted successfully.
c:\documents and settings\Niamh\application data\malwareremovalbot\Log\2009 Jul 24 - 08_13_56 PM_500.log (Rogue.MalwareRemovalBot) -> Quarantined and deleted successfully.
c:\documents and settings\Niamh\application data\malwareremovalbot\Log\2009 Jul 24 - 09_26_17 AM_765.log (Rogue.MalwareRemovalBot) -> Quarantined and deleted successfully.
c:\documents and settings\Niamh\application data\malwareremovalbot\Log\2009 Jul 24 - 12_37_34 PM_125.log (Rogue.MalwareRemovalBot) -> Quarantined and deleted successfully.
c:\documents and settings\all users\Desktop\MalwareRemovalBot.lnk (Rogue.MalwareRemovalBot) -> Quarantined and deleted successfully.
C:\WINDOWS\Tasks\MalwareRemovalBot Scheduled Scan.job (Rogue.MalwareRemovalBot) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\kdpini.dll (Trojan.BHO) -> Quarantined and deleted successfully.

#4 Computer Pro

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Posted 24 July 2009 - 02:57 PM

May I ask what malware removal you were using?

You have a worm that spreads via USB. Please Run Flash Disinfector to remove the worm's traces on your USB. Any other computers that you have plugged in your USB devices to that have also been plugged into the infected computer may well be infected also.

Please download
Flash Disinfector
by sUBs and save it to your desktop.
Double-click Flash_Disinfector.exe to run it and follow any prompts that may appear.
The utility may ask you to insert your flash drive and/or other removable drives. Please do so and allow the utility to clean up those drives as well.
Hold down the Shift key when inserting the drive until Windows detects it to keep autorun.inf from executing if it is present.
Wait until it has finished scanning and then exit the program.
Reboot your computer when done.
Note: As part of its routine, Flash_Disinfector will create a hidden folder named autorun.inf in each partition and every USB drive that was plugged in when you ran it. Do not delete this folder...it will help protect your drives from future infection by keeping the autorun file from being installed on the root drive and running other malicious files.


Also, next please:

Please run ATF and SAS:
Credits to Boopme

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware, Free Home Edition

Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.

Edited by Computer Pro, 24 July 2009 - 03:04 PM.

Computer Pro

#5 blue100

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Posted 25 July 2009 - 09:30 AM

Hi, I did that up to launching superspyware in safemode. When in safemode I got the message "windows installer service could not be accessed". I ran the superspyware in regular mode and it identified the trojan but unfortunately didn't kill it. Log details below. Any further help would be appreciated. I'm not sure what version of malaware i had as the version you suggested i download seems to have upgraded it.

Thanks.

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 07/25/2009 at 03:01 PM

Application Version : 4.26.1006

Core Rules Database Version : 4019
Trace Rules Database Version: 1959

Scan type : Complete Scan
Total Scan Time : 00:31:40

Memory items scanned : 448
Memory threats detected : 0
Registry items scanned : 5372
Registry threats detected : 1
File items scanned : 52035
File threats detected : 0

Trojan.Agent/Gen-Vumer
HKU\S-1-5-21-776561741-1343024091-682003330-1004\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{6B3E26A3-C1E2-4125-8C8F-F1303F748C3A}

#6 Computer Pro

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Posted 25 July 2009 - 11:23 AM

Ok, how are things now?
Computer Pro

#7 blue100

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Posted 25 July 2009 - 12:25 PM

It's still there I'm afraid. Any other suggestions welcome. Thanks.

#8 Computer Pro

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Posted 25 July 2009 - 12:31 PM

Please update, then rerun a malwarebytes Quick scan.

After you have posted that:

Please download Dr. Web the free version & save it to your desktop. DO NOT perform a scan yet.

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with Dr. Web Cureit as follows:
Double-click on launch.exe to open the program and click Start. (There is no need to update if you just downloaded the most current version
Read the Virus check by DrWeb scanner prompt and click Ok where asked to Start scan now? Allow the setup.exe to load if asked by any of your security programs.
The Express scan will automatically begin.
(This is a short scan of files currently running in memory, boot sectors, and targeted folders).
If prompted to dowload the Full version Free Trial, ignore and click the X to close the window.
If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All.
When complete, click Select All, then choose Cure > Move incurable.
(This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)
Now put a check next to Complete scan to scan all local disks and removable media.
In the top menu, click Settings > Change settings, and UNcheck "Heuristic analysis" under the "Scanning" tab, then click Ok.
Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.
When the scan is complete, a message will be displayed at the bottom indicating if any viruses were found.
Click "Yes to all" if asked to cure or move the file(s) and select "Move incurable".
In the top menu, click file and choose save report list.
Save the DrWeb.csv report to your desktop.
Exit Dr.Web Cureit when done.
Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)
Computer Pro

#9 blue100

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Posted 25 July 2009 - 12:40 PM

Ran the quick scan and nothing showed up. Log below. will download Dr Web now and report back. Thanks.
Malwarebytes' Anti-Malware 1.39
Database version: 2494
Windows 5.1.2600 Service Pack 2

25/07/2009 18:39:24
mbam-log-2009-07-25 (18-39-24).txt

Scan type: Quick Scan
Objects scanned: 97475
Time elapsed: 2 minute(s), 40 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#10 blue100

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Posted 25 July 2009 - 01:48 PM

ok. I've done what you suggested and rebooted and I'm afraid I still have the same problem. Report list below from Dr.Web. Any other suggestions? Many thanks.

bbdffafacfb.dll;c:\windows\system32;Probably DLOADER.Trojan;;
A0009321.dll;C:\System Volume Information\_restore{967C8109-3565-4E5A-840D-E3A52897DBCA}\RP209;Trojan.Inject.5740;Deleted.;
A0009332.dll;C:\System Volume Information\_restore{967C8109-3565-4E5A-840D-E3A52897DBCA}\RP209;Trojan.Inject.5740;Deleted.;
A0009344.dll;C:\System Volume Information\_restore{967C8109-3565-4E5A-840D-E3A52897DBCA}\RP210;Trojan.Inject.5740;Deleted.;
A0009367.dll;C:\System Volume Information\_restore{967C8109-3565-4E5A-840D-E3A52897DBCA}\RP211;Trojan.Inject.5740;Deleted.;
A0009385.dll;C:\System Volume Information\_restore{967C8109-3565-4E5A-840D-E3A52897DBCA}\RP212;Trojan.Inject.5740;Deleted.;
A0009532.dll;C:\System Volume Information\_restore{967C8109-3565-4E5A-840D-E3A52897DBCA}\RP217;Trojan.Inject.5740;Deleted.;
A0010448.rbf;C:\System Volume Information\_restore{967C8109-3565-4E5A-840D-E3A52897DBCA}\RP241;Trojan.Fakealert.4264;Deleted.;

#11 Computer Pro

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Posted 25 July 2009 - 02:00 PM

Ok, next, let's run RootRepeal, it looks like you may have a rootkit.

Please install RootRepeal

Go HERE, and download RootRepeal.zip to your Desktop.
Tutorial with images ,if needed >> L@@K
Unzip that to your Desktop and then click RootRepeal.exe to open the scanner.

*Open the folder and double-click on RootRepeal.exe to launch it. If using Vista, right-click and Run as Administrator...
* Click on the Files tab, then click the Scan button.
* In the Select Drives, dialog Please select drives to scan: select all drives showing, then click OK.
* When the scan has completed, a list of files will be generated in the RootRepeal window.
* Click on the Save Report button and save it as rootrepeal.txt to your desktop or the same location where you ran the tool from.
* Open rootrepeal.txt in Notepad and copy/paste its contents in your next reply.
* Exit RootRepeal and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.

Please note: If Rootrepeal fails to run, try this step: Click Settings - Options. Set the Disk Access slider to High


Note 2: If RootRepeal cannot complete a scan and results in a crash report, try repeating the scan in "Safe Mode".
Computer Pro

#12 blue100

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Posted 25 July 2009 - 06:26 PM

Right, I did all that but got a message saying "error-on disk corruption detected - run chkdsk" .

Report copied below. Thanks.

ROOTREPEAL © AD, 2007-2009
==================================================
Scan Start Time: 2009/07/26 00:23
Program Version: Version 1.3.2.0
Windows Version: Windows XP SP2
==================================================

Hidden/Locked Files
-------------------
Path: C:\autorun.inf\lpt3.This folder was created by Flash_Disinfector
Status: Locked to the Windows API!

Path: C:\WINDOWS\Provisioning\MSIEXEC.EXE-330626DC.pf
Status: Invisible to the Windows API!

Path: C:\WINDOWS\Provisioning\SOL.EXE-213C4FA3.pf
Status: Invisible to the Windows API!

Path: C:\WINDOWS\Provisioning\ALG.EXE-275708CF.pf
Status: Invisible to the Windows API!

Path: C:\WINDOWS\Provisioning\CIDAEMON.EXE-01BEEBF3.pf
Status: Invisible to the Windows API!

Path: C:\WINDOWS\Provisioning\CMD.EXE-034B0549.pf
Status: Invisible to the Windows API!

Path: C:\WINDOWS\Provisioning\DEFRAG.EXE-2858C7E2.pf
Status: Invisible to the Windows API!

Path: C:\WINDOWS\Provisioning\DFRGNTFS.EXE-38C3807C.pf
Status: Invisible to the Windows API!

Path: C:\WINDOWS\Provisioning\EXCEL.EXE-1FF53647.pf
Status: Invisible to the Windows API!

Path: C:\WINDOWS\Provisioning\HPQBAM08.EXE-35EC64D9.pf
Status: Invisible to the Windows API!

Path: C:\WINDOWS\Provisioning\HPQGPC01.EXE-0CEB6543.pf
Status: Invisible to the Windows API!

Path: C:\WINDOWS\Provisioning\HPQSTE08.EXE-007EAA1E.pf
Status: Invisible to the Windows API!

Path: C:\WINDOWS\Provisioning\MSNMSGR.EXE-0EBDBC56.pf
Status: Invisible to the Windows API!

Path: C:\WINDOWS\Provisioning\NETSH.EXE-23AED181.pf
Status: Invisible to the Windows API!

Path: C:\WINDOWS\Provisioning\NOTEPAD.EXE-2F2D61E1.pf
Status: Invisible to the Windows API!

Path: C:\WINDOWS\Provisioning\NTOSBOOT-B00DFAAD.pf
Status: Invisible to the Windows API!

Path: C:\WINDOWS\Provisioning\OFFICELIVESIGNIN.EXE-0768AF43.pf
Status: Invisible to the Windows API!

Path: C:\WINDOWS\Provisioning\OUTLOOK.EXE-2A55A16A.pf
Status: Invisible to the Windows API!

Path: C:\WINDOWS\Provisioning\REGEDIT.EXE-2AE3423E.pf
Status: Invisible to the Windows API!

Path: C:\WINDOWS\Provisioning\SOL.EXE-213C4FA3.pf
Status: Invisible to the Windows API!

Path: C:\WINDOWS\Provisioning\SSUPDATE.EXE-13F9ECDB.pf
Status: Invisible to the Windows API!

Path: C:\WINDOWS\Provisioning\SUPERANTISPYWARE.EXE-28713C90.pf
Status: Invisible to the Windows API!

Path: C:\WINDOWS\Provisioning\UNSECAPP.EXE-16EB9856.pf
Status: Invisible to the Windows API!

Path: C:\WINDOWS\Provisioning\WINWORD.EXE-15ED065E.pf
Status: Invisible to the Windows API!

Path: C:\WINDOWS\Provisioning\WLCOMM.EXE-2F4516F1.pf
Status: Invisible to the Windows API!

Path: C:\WINDOWS\Provisioning\WLTUSER.EXE-2E4DF564.pf
Status: Invisible to the Windows API!

Path: C:\WINDOWS\Provisioning\WMIPRVSE.EXE-0D449B4F.pf
Status: Invisible to the Windows API!

Path: C:\WINDOWS\Provisioning\WUAUCLT.EXE-1360D60A.pf
Status: Invisible to the Windows API!

Path: C:\WINDOWS\Provisioning\HPQUSGL.EXE-0EB3A1D2.pf
Status: Invisible to the Windows API!

Path: C:\WINDOWS\Provisioning\HPQWRG.EXE-075091D0.pf
Status: Invisible to the Windows API!

Path: C:\WINDOWS\Provisioning\HPRBLOG.EXE-0F621D15.pf
Status: Invisible to the Windows API!

Path: C:\WINDOWS\Provisioning\IEXPLORE.EXE-2D97EBE6.pf
Status: Invisible to the Windows API!

Path: C:\WINDOWS\Provisioning\IMAPI.EXE-201490BB.pf
Status: Invisible to the Windows API!

Path: C:\WINDOWS\Provisioning\IPODSERVICE.EXE-37043579.pf
Status: Invisible to the Windows API!

Path: C:\WINDOWS\Provisioning\layout.ini
Status: Invisible to the Windows API!

Path: C:\WINDOWS\Provisioning\LOGON.SCR-24ADF392.pf
Status: Invisible to the Windows API!

Path: C:\WINDOWS\Provisioning\LOGONUI.EXE-312BE1BF.pf
Status: Invisible to the Windows API!

Path: C:\WINDOWS\Provisioning\MBAM.EXE-0D37CDF0.pf
Status: Invisible to the Windows API!

Path: D:\autorun.inf\lpt3.This folder was created by Flash_Disinfector
Status: Locked to the Windows API!

#13 Computer Pro

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Posted 26 July 2009 - 12:39 PM

First, please run CHKDSK as some sectors on the hard drive are corrupted.

Instructions on running CHKDSK:
http://support.microsoft.com/kb/315265

Please download SmitFraudFix

Double-click SmitfraudFix.exe
Select option #1 - Search by typing 1 and press "Enter"; a text file will appear, which lists infected files (if present).
Please copy/paste the content of that report into your next reply.

Note : process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.

Edited by Computer Pro, 26 July 2009 - 12:45 PM.

Computer Pro

#14 blue100

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Posted 26 July 2009 - 02:58 PM

Hi, I ran chkdsk on my C and D drive. it just completed but didn't give me any report. I can't download SmitFraudFix. The trojan keeps coming up when i click on the link and then the I get the Internet Explorer cannot display message. Any suggestions? This is looking quite nasty at this stage, really at a loss as to what to do. Thanks.

#15 Computer Pro

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Posted 26 July 2009 - 03:04 PM

CHKDSK doesnt give a report. But:

It looks like we are going to have to use more powerful tools than what we are allowed to use in the Am I Infected forum. I am going to need for you to post a DDS/HijackThis Log in the HijackThis Log section of the forum.

Please refer to this for your preparation reasons before posting:
http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/

You can find the forum here:
http://www.bleepingcomputer.com/forums/f/22/virus-trojan-spyware-and-malware-removal-logs/

Once you have created a new topic in the HijackThis section, please post a link to it in this topic.
Please allow time for your topic to be replied to in the HijackThis section as the HJT Team is EXTREMELY busy posting logs before yours.

Good Luck!
Computer Pro




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