Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Trouble with About: Blank


  • This topic is locked This topic is locked
2 replies to this topic

#1 MCorlione

MCorlione

  • Members
  • 68 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Minnesota
  • Local time:09:50 AM

Posted 11 July 2005 - 09:14 PM

I need assistance in the removal of about:blank. I started looking at multiple sources for the removal of this problem. However, there were several steps that I had seen that didn't seem necessarily consistent with my problem. For instance, when I run Registrar Lite, I am unable to navigate to "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\AppInit_DLLs" (the AppInit_DLLs portion is not available1?).

Here is my HiJackThis log. I realize there are several suspicious elements, but also I didn't know how to handle some of the questionable elements.

Logfile of HijackThis v1.99.1
Scan saved at 12:02:21 PM, on 7/10/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\system32\slserv.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\mHotkey.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb06.exe
C:\WINDOWS\system32\S3tray2.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\Program Files\Roxio\Easy Media Creator 7\Drag to Disc\DrgToDsc.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\BigFix\BigFix.exe
C:\Program Files\APC\APC PowerChute Personal Edition\apcsystray.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\Lavasoft\AD-AWA~1\Ad-Aware.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\atlbz.exe
C:\Program Files\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\zlzqx.dll/sp.html#37049
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\zlzqx.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\zlzqx.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\zlzqx.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\zlzqx.dll/sp.html#37049
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\zlzqx.dll/sp.html#37049
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\zlzqx.dll/sp.html#37049
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = http://hmxsdu.t.rack.cc/hp.php (obfuscated)
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.emachines.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R3 - Default URLSearchHook is missing
N2 - Netscape 6: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%206%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\Twan\Application Data\Mozilla\Profiles\default\m9g4u0z6.slt\prefs.js)
O2 - BHO: Class - {8A211D0F-A737-38A0-EA0A-D2480CDBEF01} - C:\WINDOWS\iepj32.dll
O2 - BHO: Class - {8C85B256-EC12-A227-CE7D-FCF3928772F7} - C:\WINDOWS\iepj32.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [CamMonitor] C:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb06.exe
O4 - HKLM\..\Run: [S3TRAY2] S3tray2.exe
O4 - HKLM\..\Run: [VTPreset] VTPreset.exe
O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Easy Media Creator 7\Drag to Disc\DrgToDsc.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [ntce.exe] C:\WINDOWS\ntce.exe
O4 - HKLM\..\Run: [atlbz.exe] C:\WINDOWS\atlbz.exe
O4 - HKLM\..\RunOnce: [ntos32.exe] C:\WINDOWS\system32\ntos32.exe
O4 - HKLM\..\RunOnce: [msss32.exe] C:\WINDOWS\msss32.exe
O4 - HKLM\..\RunOnce: [winbz.exe] C:\WINDOWS\winbz.exe
O4 - HKLM\..\RunOnce: [msht.exe] C:\WINDOWS\msht.exe
O4 - HKLM\..\RunOnce: [msbl.exe] C:\WINDOWS\msbl.exe
O4 - HKLM\..\RunOnce: [crbe32.exe] C:\WINDOWS\system32\crbe32.exe
O4 - HKLM\..\RunOnce: [addzz.exe] C:\WINDOWS\addzz.exe
O4 - HKLM\..\RunOnce: [apizr32.exe] C:\WINDOWS\system32\apizr32.exe
O4 - HKLM\..\RunOnce: [addqo32.exe] C:\WINDOWS\system32\addqo32.exe
O4 - HKLM\..\RunOnce: [msju.exe] C:\WINDOWS\msju.exe
O4 - HKLM\..\RunOnce: [mssc32.exe] C:\WINDOWS\system32\mssc32.exe
O4 - HKLM\..\RunOnce: [iexj.exe] C:\WINDOWS\system32\iexj.exe
O4 - HKLM\..\RunOnce: [d3ql32.exe] C:\WINDOWS\d3ql32.exe
O4 - HKLM\..\RunOnce: [sdkvt32.exe] C:\WINDOWS\sdkvt32.exe
O4 - HKLM\..\RunOnce: [addze32.exe] C:\WINDOWS\system32\addze32.exe
O4 - HKLM\..\RunOnce: [wincp.exe] C:\WINDOWS\system32\wincp.exe
O4 - HKLM\..\RunOnce: [appbv32.exe] C:\WINDOWS\appbv32.exe
O4 - HKLM\..\RunOnce: [iemb32.exe] C:\WINDOWS\iemb32.exe
O4 - HKLM\..\RunOnce: [d3xy32.exe] C:\WINDOWS\d3xy32.exe
O4 - HKLM\..\RunOnce: [d3qd.exe] C:\WINDOWS\d3qd.exe
O4 - HKLM\..\RunOnce: [netft32.exe] C:\WINDOWS\system32\netft32.exe
O4 - HKLM\..\RunOnce: [ievn.exe] C:\WINDOWS\ievn.exe
O4 - HKLM\..\RunOnce: [mste32.exe] C:\WINDOWS\system32\mste32.exe
O4 - HKLM\..\RunOnce: [msgn.exe] C:\WINDOWS\system32\msgn.exe
O4 - HKLM\..\RunOnce: [addxi.exe] C:\WINDOWS\system32\addxi.exe
O4 - HKLM\..\RunOnce: [nttn.exe] C:\WINDOWS\nttn.exe
O4 - HKLM\..\RunOnce: [ntpk.exe] C:\WINDOWS\ntpk.exe
O4 - HKLM\..\RunOnce: [netfk.exe] C:\WINDOWS\system32\netfk.exe
O4 - HKLM\..\RunOnce: [iejr32.exe] C:\WINDOWS\system32\iejr32.exe
O4 - HKLM\..\RunOnce: [atlse32.exe] C:\WINDOWS\system32\atlse32.exe
O4 - HKLM\..\RunOnce: [ieum32.exe] C:\WINDOWS\ieum32.exe
O4 - HKLM\..\RunOnce: [appdh32.exe] C:\WINDOWS\appdh32.exe
O4 - HKLM\..\RunOnce: [d3qb32.exe] C:\WINDOWS\d3qb32.exe
O4 - HKLM\..\RunOnce: [d3ez32.exe] C:\WINDOWS\system32\d3ez32.exe
O4 - HKLM\..\RunOnce: [sdkpv32.exe] C:\WINDOWS\system32\sdkpv32.exe
O4 - HKLM\..\RunOnce: [ntxq.exe] C:\WINDOWS\system32\ntxq.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Spyware Cleaner] "C:\Program Files\Spyware Cleaner\SpywareCleaner.Exe" /boot
O4 - Global Startup: APC UPS Status.lnk = ?
O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\BigFix.exe
O9 - Extra button: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe
O9 - Extra 'Tools' menuitem: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: ComcastHSI - {1807D8CA-DFB5-45A5-86AF-F977D2A2E1A3} - http://www.comcast.net (file missing) (HKCU)
O9 - Extra button: Support - {3143ECE0-5A80-4E42-B615-9C6E36308EDE} - http://www.comcastsupport.com (file missing) (HKCU)
O9 - Extra button: Help - {60112112-4B4E-414F-A09F-1AE4F04CDF84} - http://www.comcast.net/memberservices/ (file missing) (HKCU)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.comcast.net
O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://www.lizardtech.com/software/express...tall/isetup.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/...524/mcfscan.cab
O23 - Service: Remote Procedure Call (RPC) Helper ( 11F#`I) - Unknown owner - C:\WINDOWS\system32\ntos32.exe" /s (file missing)
O23 - Service: APC UPS Service - American Power Conversion Corporation - C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: SmartLinkService (SLService) - - C:\WINDOWS\SYSTEM32\slserv.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: SpywareCleanerService - Unknown owner - C:\Program Files\Spyware Cleaner\SCService.exe (file missing)
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

BC AdBot (Login to Remove)

 


#2 miekiemoes

miekiemoes

    Malware Killer Dog


  • Malware Response Team
  • 19,420 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Belgium
  • Local time:05:50 PM

Posted 12 July 2005 - 07:44 AM

Hello,

You're dealing with another variant of about:blank, so leave that appinit_dll :thumbsup:

It's better to print out the next instructions or save it in notepad, because you also have to work in safe mode without networking support, so this page wouldn't be available then.
It is also important you don't miss a step and perform everything in the right order!!

I also want you to use netscape instead of IE now, because evverytime you'll open IE while infected, more malware gets installed

Download AboutBuster.
Unzip AboutBuster in an own folder such as C:\AboutBuster.
Start AboutBuster.exe. Click OK, Update, Check For Update and download the updates if present.
Close aboutbuster now, because you may not run it yet, that's for later.
If You are getting an error when updating, please let me know first before you proceed with the next steps.

* Download and install CCleaner
Do not use it yet.

* Download CWShredder. Don't let it run yet!

* Download this regfix: HSfix
Unzip it and place it on your desktop, don't use it yet!

* Please download the trial version of Ewido Security Suite here:
http://www.ewido.net/en/download
Install it, and update the definitions to the newest files. Do NOT run a scan yet.


open notepad and copy and paste next bold in it:
(do not forget to copy and paste REGEDIT4 in it!)

REGEDIT4

[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce]


Save this as fix.reg , choose to save as *all files and place it on your desktop.

*Please reboot your system into SAFE MODE.
To get into the Windows XP Safe mode as the computer is booting press and hold your "F8 Key" which should bring up the "Windows Advanced Options Menu". Use your arrow keys to move to "Safe Mode" and press your Enter key.

Doubleclick on fix.reg you made before and when it asks you if you want to add the contents to the registry, click yes/ok

*Start hijackthis and click scan and put a checkmark next to the following items:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\zlzqx.dll/sp.html#37049
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\zlzqx.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\zlzqx.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\zlzqx.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\zlzqx.dll/sp.html#37049
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\zlzqx.dll/sp.html#37049
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\zlzqx.dll/sp.html#37049
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = http://hmxsdu.t.rack.cc/hp.php (obfuscated)
R3 - Default URLSearchHook is missing
O2 - BHO: Class - {8A211D0F-A737-38A0-EA0A-D2480CDBEF01} - C:\WINDOWS\iepj32.dll
O2 - BHO: Class - {8C85B256-EC12-A227-CE7D-FCF3928772F7} - C:\WINDOWS\iepj32.dll
O4 - HKLM\..\Run: [ntce.exe] C:\WINDOWS\ntce.exe
O4 - HKLM\..\Run: [atlbz.exe] C:\WINDOWS\atlbz.exe
O4 - HKCU\..\Run: [Spyware Cleaner] "C:\Program Files\Spyware Cleaner\SpywareCleaner.Exe" /boot
O23 - Service: Remote Procedure Call (RPC) Helper ( 11F#`I) - Unknown owner - C:\WINDOWS\system32\ntos32.exe" /s (file missing)
O23 - Service: SpywareCleanerService - Unknown owner - C:\Program Files\Spyware Cleaner\SCService.exe (file missing)


*Close all open windows except hijackthis and click 'Fix Checked'.

*Go to start >run and type: services.msc and click OK
Scroll down in that list and look if the following services are present:

SpywareCleanerService
Network Security Service (NSS)
Remote Procedure Call (RPC) Helper
Workstation NetLogon Service


Please make sure it is exactly the same written as above, because there are also legit services that look very the same as the ones above, so please choose the right one!! For example, there's also a legit service called Remote Procedure Call (RPC), without the word Helper in it. That is a good one, so please don't select that one.

Doubleclick on it. In the window that will appear, click on "Stop" (if not greyed out) and change the Startup Type to disabled.
Click apply and OK and close all open windows.

*Start Aboutbuster and let it scan. When the scan is done and you choose exit, it will automatically create a log in the same folder where aboutbuster is in.

*Start Cwshredder and click FIX

* Doubleclick on HSfix you downloaded earlier before which is present on your desktop and when it asks you if you want to add the contents to the registry, click yes/ok

* Still in safe mode Run Ccleaner and click Run Cleaner (bottom right)

* Now open Ewido Security Suite
Click on scanner

* Click Complete System Scan and the scan will begin.
* During the scan it will prompt you to clean files, click OK
* When the scan is finished, look at the bottom of the screen and click the Save report button.
* Save the report to your desktop

Close Ewido

*Go to start>Control Panel>Internet Options>tab programs> and click restore websettings.

* Reboot your PC back to normal.

* Perform an onlinescan with Bitdefender and/or Housecall (check here autodelete) and let it delete everything it is finding.

*Post a new hijackthis-log + log from ewido and log from aboutbuster which you'll find in the aboutbuster-folder
AntispywareScanners---Antivirus Scanners---Firewalls---Online Scanners---Prevention---Help! My computer is slow---My Blog---Follow me on Twitter.
My help is ALWAYS FREE, but if you want to donate to help me continue my fight against malware -- click here!
Asking for help via Private Message or Mail will be ignored - So If you need help, post your problem in the forum.

#3 miekiemoes

miekiemoes

    Malware Killer Dog


  • Malware Response Team
  • 19,420 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Belgium
  • Local time:05:50 PM

Posted 26 July 2005 - 03:08 PM

Due to the lack of feedback this Topic is closed.

If you need this topic reopened, please request this by sending the moderating team
a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic.
AntispywareScanners---Antivirus Scanners---Firewalls---Online Scanners---Prevention---Help! My computer is slow---My Blog---Follow me on Twitter.
My help is ALWAYS FREE, but if you want to donate to help me continue my fight against malware -- click here!
Asking for help via Private Message or Mail will be ignored - So If you need help, post your problem in the forum.




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users