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Nothing will remove my malware! Help!


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#1 slide83

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Posted 23 July 2009 - 04:42 PM

I've tried Trend Micro Security Center, Ad-aware, Avira, Malwarebytes and SuperAntiSpyware.

I wasn't able to run any of them until I read about renaming them, now they run and find the trojans and say they are removing them, but they don't go away.

The symptoms are redirected pages when clicking on search results, slowdown on my entire computer and random lockups.

Any ideas? I even tried to reload windows XP and it kept telling me the CD key was bad even though I know it is good.... I've spent like 3 days now trying to get my computer fixed and I'm at wits end!

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#2 Computer Pro

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Posted 23 July 2009 - 05:34 PM

Hello and welcome to Bleeping Computer.

Can you please post your latest Malwarebytes log?
Computer Pro

#3 slide83

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Posted 23 July 2009 - 07:48 PM

Didn't find anything.... Google search links are still hijacked....

Malwarebytes' Anti-Malware 1.39
Database version: 2492
Windows 5.1.2600 Service Pack 3

7/23/2009 7:46:49 PM
mbam-log-2009-07-23 (19-46-49).txt

Scan type: Full Scan (C:\|)
Objects scanned: 185797
Time elapsed: 34 minute(s), 28 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#4 slide83

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Posted 23 July 2009 - 08:10 PM

Tried RootRepeal, it keeps popping up an error box saying it can't read the boot sector and I need to adjust the access level in the options (every setting of disk access still has this error)

Here is the log from it anyway...

ROOTREPEAL © AD, 2007-2009
==================================================
Scan Start Time: 2009/07/23 20:08
Program Version: Version 1.3.2.0
Windows Version: Windows XP Media Center Edition SP3
==================================================

Drivers
-------------------
Name: neokdss.sys
Image Path: C:\WINDOWS\system32\Drivers\neokdss.sys
Address: 0xB3A1B000 Size: 57344 File Visible: No Signed: -
Status: -

Name: rr.sys
Image Path: C:\WINDOWS\system32\drivers\rr.sys
Address: 0xB3CBB000 Size: 49152 File Visible: No Signed: -
Status: -

SSDT
-------------------
#: 041 Function Name: NtCreateKey
Status: Hooked by "Lbd.sys" at address 0xba0f887e

#: 247 Function Name: NtSetValueKey
Status: Hooked by "Lbd.sys" at address 0xba0f8bfe

Stealth Objects
-------------------
Object: Hidden Module [Name: ESQULpoiyoiirrsaordqgdunwmcdsxjjhfcnq.dll]
Process: svchost.exe (PID: 1300) Address: 0x10000000 Address: 57344

Object: Hidden Module [Name: ESQULuraojomptduppxmpaytgmeexftyunekj.dll]
Process: iexplore.exe (PID: 1796) Address: 0x10000000 Address: 237568

Object: Hidden Module [Name: ESQULuraojomptduppxmpaytgmeexftyunekj.dll]
Process: iexplore.exe (PID: 4472) Address: 0x10000000 Address: 237568

Object: Hidden Module [Name: ESQULuraojomptduppxmpaytgmeexftyunekj.dll]
Process: iexplore.exe (PID: 3760) Address: 0x10000000 Address: 237568

==EOF==

#5 Computer Pro

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Posted 23 July 2009 - 08:41 PM

Ok, then lets run Sophos.

Please download Sophos Anti-rootkit& save it to your desktop.
Note: If using the vendor's download site you will be asked to register with MySophos so an email containing an activation link can be sent to your email address.

Credits to DaChew
Be sure to print out and read the User Manualand Release Notes
Double-click sar_15_sfx.exe to begin the installation, read the license agreement and click Accept.
Allow the default location of C:\Program Files\Sophos\Sophos Anti-Rootkit and click Install.
A message will appear "Sophos Anti-Rootkit was successfully installed. Click 'yes' to start it now". Click Yes.
Make sure the following are checked:
o Running processes
o Windows Registry
o Local Hard Drives

Click Start scan.
Sophos Anti-Rootkit will scan the selected areas and display any suspicious files in the upper panel.
When the scan is complete, a pop-up screen will appear with "Rootkit Scan Results". Click OK to continue.
Click on the suspicious file to display more information about it in the lower panel which also includes whether the item is recommended for removal.
o Files tagged as Removable: No are not marked for removal and cannot be removed.
o Files tagged as Removable: Yes (clean up recommended) are marked for removal by default.
o Files tagged as Removable: Yes (but clean up not recommended) are not marked for removal because Sophos did not recognize them. These files will require further investigation.
Select only items recommended for removal, then click "Clean up checked items". You will be asked to confirm, click Yes.
A pop up window will appear advising the cleanup will finish when you restart your computer. Click Restart Now.
After reboot, a dialog box displays the files you selected for removal and the action taken.
Click Empty list and then click Continue to re-scan your computer a second time to ensure everything was cleaned.
When done, go to Start > Run and type or copy/paste: %temp%\sarscan.log
This should open the log from the rootkit scan. Please post this log in your next reply. If you have a problem, you can find sarscan.log in C:\Documents and Settings\<username>\Local Settings\Temp\.
Before performing an ARK scan it is recommended to do the following to ensure more accurate results and avoid common issues that may cause false detections.
Disconnect from the Internet or physically unplug you Internet cable connection.
Clean out your temporary files.
Close all open programs, scheduling/updating tasks and background processes that might activate during the scan including the screensaver.
Temporarily disable your anti-virus and real-time anti-spyware protection.
After starting the scan, do not use the computer until the scan has completed.
When finished, re-enable your anti-virus/anti-malware (or reboot) and then you can reconnect to the Internet.
Computer Pro




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